Smile Bank Account Suspension Notification Email Scam
Jan 1, 2013
This is a scam e-mail message with the subject “Smile Bank - Account Suspension Notification”, appearing to have been sent from smile.co.uk. But it was not, instead, it was sent by scammers to steal Smile Bank customers banking and personal information.
Please continue reading below.
Here is a copy of the “Smile Bank Account Suspension Notification” scam e-mail message:
Our technical security services department has notified an error on your account, which may lead to you account suspension.
For you to gain access back to your account, you are required to follow the instructions below
All Smile Bank customers are required to fill their account information properly.
Failure to do so will be automatically de-activated from its account from our database.
Click here to proceed
We are for the inconvenience this may caused you and thank you for banking with us.
The link in the e-mail message will take you to a web page looking exactly like one of Smile Bank web pages at http://smile.co.uk . On this page, you will be asked to enter your banking information / credit information and personal information.
This is what the scammer needs in order to gain access to your account in order to scam you. Never click on a link to your online bank website in an e-mail message, Facebook / twitter post, or anywhere else.
If you receive an e-mail message from (or claiming to be from) your bank, instead of clicking on any of the links in this message, go directly to your bank’s website by typing the address of their website in your web browser address bar. For Smile Bank customers, they would type http://www.smile.co.uk.
By doing this, you are ensuring that you are on your bank’s website and not some phishing website impersonating it, setup to steal your username, password and credit card information.
Once you are on your bank’s website home page, you can navigate to their login web page and login from there. Any notices from your bank should be posted in your account or if your account is inaccessible, you should be notified on that same page and can follow the instructions there.
Remember to leave your comment and read the ones made by others below. And, please report malicious, phishing or scam email messages, social media posts and websites to us. You may click here to contact us, or forward the email messages to: firstname.lastname@example.org .
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