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Beware of "Netflix We're Sorry to Say Goodbye" Phishing Scam

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Beware of "Netflix We're Sorry to Say Goodbye" Phishing Scam

Netflix users who have received similar email messages to the one below, which ask them to rejoin or restart their memberships because their accounts have been cancelled, are asked to delete them and not follow the instructions in them. This is because the email messages are phishing scams sent by cybercriminals to steal their Netflix account credentials (user names and passwords), personal and credit card information. And, once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts and hijack them.

A Sample of the "We're Sorry to Say Goodbye" Netflix Phishing Email


We're sorry to say goodbye

We've cancelled your Netflix Account. This change will be effective Tuesday, November 8, 2016.

If you've changed your mind and you would like to continue, simply click here: to enjoy TV shows and movies without interruption.

We hope you enjoyed the service and we'd love to have you back someday.

-The Netflix Team.

Netflix users should never click on a link to sign into their online accounts. They should always go directly to and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address:

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