"Your EarthLink Account Has Been Suspended" Phishing Scam

"Your EarthLink Account Has Been Suspended" Phishing Scam

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EarthLink customers, be aware of "Your EarthLink Account Has Been Suspended" phishing scam like the one below, which claim that your accounts have been suspended or disabled, are asked to delete them because they are phishing scams. The fake and fraudulent email messages were sent by cyber-criminals to trick EarthLink customers into visiting a phishing website that will steal their usernames and passwords.

The "Your EarthLink Account Has Been Suspended" Scam

Subject: Security Alert: Your Account Has Been Suspended

Date: Tue, 02 Jan 2018 15:52:51 +0100

From: EarthLink Support <Support@earthlink.net>



We Have Been Unable To Charge Your Credit Card Due To Declined Or Replaced Credit Card

You Will Be Disconnected Within 24hrs Of Receiving This Message If You Do Not Verify Or Place A New Credit Card On File .

Your Card Has Been Reported Stolen By Your Bank Or It Might Have Been Replaced By Your Issuing Bank .

We Strongly Recommend You To Click The Link Below , You Will Be Redirected To Your Billing Area To Verify Or Place A New Credit Card On File

Invoice Amount: 7.95

Payment Due Date: AUTOPAY


To Verify Or Place A New Card On File, CLICK HERE TO VISIT MYACCOUNT.


EarthLink Support

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Download from the Google Play store or iTunes store now!

By using the Services, you agree to EarthLink's terms at www.earthlink.net/about/policies/


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© 2017 EarthLink, LLC. EarthLink and the EarthLink logo are registered trademarks of EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved.

This is an administrative message from EarthLink. It is not spam. From time to time, EarthLink will send you such messages in order to communicate important information about your subscription. If you believe you received this message in error, please contact EarthLink Support (links provided above).

EarthLink, 1439 Peachtree St. NE, Atlanta, GA 30309.

The link in the fake email message goes to a fake EarthLink website, which was created by cyber-criminals to trick their potential victims into entering their EarthLink usernames, passwords and credit card information on it. If the requested information is submitted by the potential victims, it will be sent to the cyber-criminals, who will use it to steal their money and use their accounts fraudulently. The cyber-criminals/scammers behind the phishing email message will change the website's name, so look out for similar phishing email messages with links that go to different phishing websites.

If you are tricked into submitting your EarthLink credentials and credit card information on the fake web page, please change your EarthLink password immediately and contact your bank and let them know that you have submitted your credit card information on a phishing website.

Remember, never click on a link to sign into your EarthLink account, always go directly to www.earthlink.net and log in from there instead.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions, Answers, or Reviews
(Total: 2)

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  • March 24, 2019 at 4:27 AM by an anonymous user from Dallas, Texas, United States

    I have been tricked by this.

    I can no longer log into Earthlink and I can no longer receive or send emails.

    Every phone number and chat I have tried to fix problem seems to lead to a phony contact.

    They state that they can only verify my identity if I give them the last 4 numbers of credit card that pays for the Earthlink account.

    I know that this is bogus but I don’t know how to contact a real Earthlink person that can help me.

    I’ve checked my credit cards account and credit reports and there have been no fraudulent activity yet.

    What should I do?


    • March 24, 2019 at 7:26 AM by info

      Contact them at: 1-888-EARTHLINK (888-327-8454)


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"Your EarthLink Account Has Been Suspended" Phishing Scam