Online Threat Alerts (OTA) - Alerting you to scams and frauds.

USPS Scam Text PDF - How to Protect Yourself
USPS Scam Text PDF - How to Protect Yourself

The USPS scam text with a PDF is a widespread phishing campaign designed to steal your credit card and personal information. Scammers send unsolicited texts claiming your package cannot be delivered due to an incorrect address. They instruct you to open an attached PDF to update your details, which redirects you to a fake website.

The United States Postal Service never sends text messages or emails with clickable links or attachments unless you explicitly requested it first by inputting a tracking number.

How the Scam Works

  1. The Message: You receive an unexpected text claiming a package is "awaiting action" or that your delivery was stopped due to an incomplete address.
  2. The PDF: The message includes a PDF attachment. Opening it reveals an image or a button with an embedded link.
  3. The Trap: Clicking the link inside the PDF takes you to a fraudulent website that mimics the official USPS site. It will ask you to enter personal data and pay a small "redelivery fee".

How to Protect Yourself

  • Do not click links or open attachments from unknown numbers.
  • Never pay a delivery fee via a link in a text message. USPS does not charge for package redelivery.
  • Delete the message immediately without replying or clicking anything.
  • Verify directly by navigating straight to USPS.com or using their official USPS Location Finder to contact your local post office.
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