Online Threat Alerts (OTA)
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Smile Bank Account Suspension Notification Phishing Email Messages

Smile Bank customers are asked to be aware of email messages claiming that their accounts have been suspended. The e-mail message below with the subject "Smile Bank - Account Suspension Notification", is a sample of the phishing email messages sent by cybercriminals, which appear as if they were sent by Smile Bank.

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A Sample of the “Smile Bank Account Suspension Notification” Phishing Emails

Dear Client,

Our technical security services department has notified an error on your account, which may lead to you account suspension.

For you to gain access back to your account, you are required to follow the instructions below

Instructions

All Smile Bank customers are required to fill their account information properly.

Failure to do so will be automatically de-activated from its account from our database.

Click here to proceed

We are for the inconvenience this may caused you and thank you for banking with us.

Sincerely,

Smile Banking.

The link in the e-mail message goes to a fraudulent website looking exactly like Smile Bank's legitimate website located at http://www.smile.co.uk . On the fraudulent website, visitors will be asked to enter their banking information, credit card and personal information.

The information submitted on the fraudulent website will be sent to the cybercriminals behind the phishing scam, who will use the stolen information to gain access to their potential victims' accounts, steal their money and use their accounts fraudulently.

This is why it is important that Smile Bank customers never click on a link to sign in their online accounts. They should instead, go directly to http://www.smile.co.uk and sign-in from there. By doing this, Smile Bank customers are ensuring that they are on their bank’s website and not on some phishing website impersonating it, created to steal their account credentials, personal and credit card information.

Once Smile Bank customers are on their bank’s website, they can sign-in from there. Any notices from Smile Bank will be posted in their accounts, or if their accounts are inaccessible, they should be notified on the same website and given instructions.

Check the comment section for additional information, or share what you know or ask a question about this article, by clicking the 'View or Write Comment' button below.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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