Online Threat Alerts (OTA)
An anti-cybercrime community alerting the public.

Do Not Call 1-888-920-4370 - It is a Fake Technical Support Number

Scammers are using the telephone number: 888-920-4370, to collect their potential victims’ information. Scammers are sending out fake technical support email messages like the one below, which claims that there is something wrong with the recipients’ computers, in order to frighten them into calling the bogus technical support number for help. But, once potential victims call the fake technical support telephone number (1-888-920-4370), a person or an automated Interactive Voice Response system will request their personal information, financial information, or online account credentials (usernames and passwords). If the requested information is entered, it will be sent to cybercriminals, who will use it to rip-off their victims.

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It is important that online users know that Microsoft does not contact the users of their Windows operating system to provide technical support. It is the other way around, users call Microsoft for technical support. Therefore, online users who receive messages claiming that they should call or contact a Microsoft Certified technician in order to fix the errors, or remove viruses or malware from their computers, should delete the messages and not follow the instructions in them.

Victims of the scam who have already called and submitted their financial and account information, should contact their banks and change their online account passwords immediately.

A Fake "1888-920-4370" Technical Support Email

From: "noreply@FBsupport.com" 9jfic9rwijj252glhsfep2d@ 28bef81.backstackjack.com
Sent: Thursday, August 4, 2016 11:25 AM
Subject: re: Data Stolen From Account

BSOD : dllRegisterSetting has detected the error code 0x80040201

8889204370

PLEASE CALL 8889204370 FOR MORE INFO

Windows Defender Error Code: 0x80073afc

0x000000CE

DRIVER_UNLOADED_WITHOUT_ CANCELLING_PENDING_INSTALLATION

Error Code 0x800705b4 when starting system due to potential Malware Activity

..Windows Defender Time Out

Error code: 0x000dW2300x TO ENABLE LINKS CLICK SHOW IMAGES OR NOT SPAM

Error Code 0x800705b4 when trying to avoid

Please contact MICROSOFT CERTIFIED technicians toll-free: 8889204370 to immediately rectify this issue and prevent potential data loss

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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