How to Recover a Hacked Gmail Account
If you are unable to sign into your Gmail account because it has been hijacked by cybercriminals, this article will help your recover it. Cyber criminals use phishing scams or fake email messages to trick potential victims into visiting fake or phishing websites looking like the legitimate ones. Once potential victims attempt to sign into the phishing website thinking they are signing into the legitimate website, their credentials (usernames and passwords) will be sent to the cybercriminals. The cyber criminals will use the stolen credentials to gain access to their potential victims' accounts, hijack them and use them fraudulently.
Instructions for Recovering a Hacked Gmail Account
- Go to https://www.gmail.com
- Enter your email address or phone number and follow the instructions.
To protect against phishing scams, Gmail users should never click on a link to sign into their accounts, they should instead go directly to https://accounts.google.com/signin/recovery or use the Gmail mobile app.
Also, Gmail users may add two-step verification for extra security. Two-step verification is another layer of security that uses your password plus a code to verify your identity when they sign in to their accounts on a new, unrecognised device for the first time. Gmail will send their cell phone a code by text or phone call that only they will have access to.
Click here to learn more about Gmail Two-step verification or authentication and how to add to your account.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.