Online Threat Alerts (OTA)
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"Navy Federal Credit Union Account Deactivation" Phishing Scams

Navy Federal Credit Union members are asked to be on the lookout for phishing email messages like the one below, which claim their Navy Federal Credit Union accounts will be deactivated. The phishing or fake email messages are being sent by cyber criminals to steal their online banking account credentials, personal and financial information, therefore, recipients are asked to delete them.

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Navy Federal Credit Union members are asked never to click on a link to sign into their online accounts, they should instead, go directly to www.navyfederal.org and sign-in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.

Note: The Navy Federal Credit Union will never send their customers an email message requesting banking credentials, personal and financial information. And, they will never send an email message with an attached form requesting the same sensitive information.

One of the "Navy Federal Credit Union Account Deactivation" Scams

From: Navy Federal [mailto:notifications@emailserverteam.com]

Sent: Monday, July 31, 2017 11:04 AM

Subject: Your Online Banking Credentials

Navy Federal Credit Union

Dear

You recently made a request to deactivate your email and this request will be processed shortly.

You can cancel the request now, if this request was made accidentally OR if you have no knowledge of it.

Stop Deactivation Request

However, failure to stop this request will lead to permanent deactivation of your email on file for eAlerts.

Regards

Online Banking Security Team

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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