"Capital One Incomplete Account Owner Information" Phishing Scam
The "Capital One Incomplete Account Owner Information" below is a fake and scam. Therefore, Capital One customers who have received email or SMS text messages like the one below, which claim their accounts will be placed on hold, should delete the messages and should not follow the instructions in them. This is because the messages are being sent by cybercriminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal Capital One online account credentials.
The "Capital One Incomplete Account Owner Information" Phishing Scam
From: Capital One - capitalbaningsupports@camp.at
Sent: Monday, February 12, 2018, 10:10:59 AM EST
Subject: Incomplete Account Owner Information
Visit Capital One Sign In
Capital One® Account Verification
Dear {user},
Due to incomplete and unverified account owner information, We hereby put your Capital One Account and Card on hold.
We are unable to verify your account Ownership.
To help us keep your account safe, can you please confirm this request now?
Sign In
As always, you can sign in to your account to verify your account info is accurate.
Thanks for choosing Capital One®
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.