"SunTrust Account Status Notification" Phishing Emails
SunTrust Bank customers are asked to be aware of fake account status notification or email messages that claim they need to verify their accounts because some information on them appears to be missing or incorrect. The fake email messages are phishing scams being used by cyber-criminals to steal personal and banking information. The links in the fake messages go to phishing websites, looking like SunTrust Bank’s website, where visitors will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain to access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.
A Sample of the Phishing SunTrust Bank Email Messages
From: "SunTrust Online" - secur@suntrst.com
Date: March 6, 2018 at 11:56:19 AM EST
To: Recipients - secur@suntrst.com
Subject: SunTrust: Account Status Notification
Dear Customer,
We noticed that a different computer has tried to access your online banking but failed with wrong identity challenge during the process. You now need to verify your Identity.
If this is not completed by March 09, 2018 We will be forced to suspend your account indefinitely, to avoid being used for fraudulent purpose.
Click here to Verify My Account.
Thank you for your understanding as we work together to protect your account.
© 2018 SunTrust Online Security Corporation. All rights reserved.
It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.
For example:
SunTrust’s customers should go directly to https://www.suntrust.com/ in their web browsers or search for “SunTrust Bank” using a popular search engine.
And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.
Recipients of the phishing SunTrust email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.