"SunTrust Online Banking System Update" Phishing Scam
SunTrust Bank customers are asked to be aware of the fake "System Update" phishing email messages like the one below. The phishing email messages claim that the recipients need to update their accounts to enjoy all the benefits of the new version. The phishing email messages then claim that the recipients need to click on a link in order to get started. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like SunTrust Bank’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.
A Sample of the "SunTrust Online Banking System Update" Phishing Scam
From: SunTrust - info@tele.fi
Date: April 10, 2018 at 9:41:49 AM EDT
Subject: SunTrust Online Banking.
Action requested: Online banking system update
If you've already responded, you can ignore this notice.
Dear CUSTOMER:
We are pleased to inform you of our new planned online banking system upgrade. We earnestly ask you to start the procedure of confirmation of customers data to authorize an automatic update of your online banking account to the latest version released so that you can continue to enjoy all the benefits of the new version.
Kindly Follow Here to get started.
Sincerely,
Suntrust Online Services
It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.
For example:
SunTrust’s customers should go directly to: “https://www.suntrust.com/” in their web browsers or search for “SunTrust Bank” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.
Recipients of the phishing SunTrust email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.
Check the comment section for additional information, or share what you know or ask a question about this article, by clicking the 'View or Write Comment' button below.
Note: Some of the information in samples on this website may have been impersonated or spoofed.