"Capital One We've Suspended Your Online Access" Phishing Scam
Capital One customers who have received email messages like the one below, which claim that their Capital One online access has been suspended, are asked not to follow the instructions in them. This is because the email messages are phishing scams that are being sent by cybercriminals to trick you into clicking on the link within them, which goes to a phishing website that will steal your online banking accounts’ usernames and passwords. The phishing website was created to look exactly like the legitimate Capital One’s website, to trick Capital One customers into believing that they are signing into their accounts on the legitimate Capital One’s website.
A Sample of the "Capital One We've Suspended Your Online Access" Phishing Email Scam
From: capital-abusee@corenap.com
Sent: June 14, 2018 11:30 PM
Subject: We've suspend your online access
We have noticed that some data from your account information seems inaccurate or unverified
Dear,
This might be due to either of the following reasons:
1. A recent change in your personal information (i.e.change of address).
2. Submiting invalid information during the initial sign up process.
3. An inability to accurately verify your selected option of payment due to an internal error within our processors.
Please check your account information by clicking the link below
https://www.capitalone.com
Capital One’s customers who attempt to sign into the fake and phishing website, will unknowingly send their banking online account credentials to the cybercriminals who have created the fake website. Once the cybercriminals have gotten their potential victims’ Capital One account usernames and passwords (credentials), they will gain access to their accounts, steal their money and use their accounts fraudulently, which will be traced back their victims who may get arrested for something they know nothing about. Therefore, Capital One’s customers who have been or think they have been tricked by the phishing email message above, or others similar to it, should contact Capital One immediately for help.
Capital One customers are advised not to click on a link to sign into their accounts in email messages, even if the email messages that contain the link appear legitimate. They should instead, go directly to www.capitalone.com and sign-in from there. This will prevent them from clicking on links in fake email messages that go to a phishing website that steals personal information, financial information, or account credentials. Once they are signed into their accounts, they will be notified of changes, updates or important things they need to do.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.