"USAA Online Access Has Been Restricted" Scam
USAA customers are asked to delete fake "USAA Online Access Has Been Restricted" email messages like the one below. The fake emails are phishing scams that are being sent by cybercriminals to trick their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal USAA account credentials (usernames and passwords).
USAA customers who have already been tricked by the phishing email messages are asked to change their passwords and contact USAA immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.
A "USAA Online Access Has Been Restricted" Scam
Subject: Your USAA Online Access Has Been Restricted.
From: USAA - alerts@e.usaa.com
Sent: Thursday, September 12, 2019, 4:44 AM
To ensure delivery to your inbox, please add alerts@e.usaa.com to your address book.
USAA Logo
USAA SECURITY ZONE
Access Restricted.
USAA #
USAA Online Access Has Been Restricted.
Primary Email:
There have been multiple unsuccessful login attempts to sign in to your USAA account from an unknown device on 12 Sep 2019.
Device Name: iPhone.
IP Address: 36.24.30.68.
Estimated Location: Dayton, Ohio, US.
We have taken this action as a security precaution to temporarily restrict your USAA online access for your protection.
If you don't think this was you, please help us verify and restore your USAA online access so we can walk you through a few steps to keep your account activated.
Restore Access
We do apologize for this issue and appreciate your understanding.
Thank you,
USAA
USAA users should never click on a link to sign into their online accounts. They should always go directly to https://www.usaa.com/ and sign into their accounts from there. Once they have signed in, they will be notified of transactions, changes, verifications or updates that need to be done to their accounts.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.