Online Threat Alerts (OTA)
An anti-cybercrime community alerting the public.

Walmart Free Gifts Scam Sent by Scammers

The goal of this scam is to encourage consumers to take multiple surveys and pay for shipping in exchange for a “free” gift, like a high-quality piece of jewelry, a store-branded gift card for a significant amount, or another product. However, after fulfilling the requirements, the consumer may never receive the promised gift, or they will be charged more than just shipping.

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How These Scams Work

  1. Consumers either receive a spam email or come across a web advertisement or web site from “Walmart” offering a high quality piece of jewelry or other gift in exchange for participating in surveys and paying the cost of shipping.
  2. The consumer is taken to a web site that has branding that makes it appear to be a legitimate merchant (ex: Walmart), there the consumer is asked to enter an email address and other personal information, including home address, phone number and credit/debit card numbers. The privacy policy on the site will typically indicate that this information will be sold to other businesses for their own purposes, such as telemarketing and junk mail.
  3. Once this information is entered, the consumer may be asked to take part in a series of surveys.
  4. Once the surveys are complete (if they were offered at all), the consumer is given the opportunity to select their “free” gift, but it will end up costing the consumer a great deal of money in fees, hidden subscriptions, and unwanted products. In addition, at the end of the process there is no guarantee that the consumer will even receive the gift.

The above example shows several signs of being a typical fraudulent Walmart email, such as an outdated logo and having a PO Box listed as an address.

Walmart Practices

How to Protect Yourself

To Report Suspected Sponsor Offer Scams

If you suspect you have been directed to a phony website claiming to be connected with Walmart, please send an email with the link to abuse@walmart.com. The email abuse team will then work with authorities to put an end to the particular scam.

If you suspect you have received a fraudulent email claiming to be from Walmart, please send the email directly to Walmart at OnlineAbuse@walmart.com with the scam as an attachment. For investigatory purposes, please do not cut and paste the email, forward the email, or change the subject line.

Check the comment section for additional information, or share what you know or ask a question about this article, by clicking the 'View or Write Comment' button below.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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