Online Threat Alerts (OTA)
An anti-cybercrime community alerting the public.

Apple Support Scam Calls 2020

Apple users are asked not to answer telephone calls from Apple unless they have specifically requested one using the official Apple online support page. This is because there is a new voice phishing scam that is going after Apple users in a clever new way by making calls seem like they are coming directly from Apple Support. The aim of the scammer is to get their potential victims' Apple iCloud accounts.

Advertisements

How the Scam Works?

The scammers call their potential victims and spoof their telephone numbers to make it appear on the potential victims CallerID as "Apple Inc." This type of telephone number spoofing makes the scam more convincing, which is why you cannot safely rely on your callerID anymore. The scammers then falsely claim they are from Apple Support and reporting that the potential victims' iCloud accounts have been breached. The caller then proceeds to say they’ll need the person’s Apple ID and password in order to secure their accounts. But, if the potential victims give the scammers or cybercriminals their account credential (username and password), the scammers will use it to gain unauthorized access to their account and use them fraudulenlty.

Apple users who have or think they have been victims of this scam are asked to change their password and contact Apple Support directly for help.

Helpful Tips to Help Protect You

Check the comment section for additional information, or share what you know or ask a question about this article, by clicking the 'View or Write Comment' button below.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

Share this article with others.
Advertisements
Write / View Comments (0)
View on Online Threat Alerts (OTA)
Help Maintain Online Threat Alerts (OTA)