Apple iTunes Payment Cancellation Invoice Scams
Apple customers are asked to be aware of fake iTunes payment email invoices (see below), claiming that they have purchased products from Apple's App or iTunes store. The fake email invoices were sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).
Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.
An "Apple iTunes Payment Cancellation Invoice" Scam
From: "Apple ID" sales.marketing+contact-service .appstore.payment-service@ apps-apotiksupersaver.net
Subject: [Apple Purchase] Successfully Payment Confirmation Clash of Clans, Box of Gems #175116838085
Date: June 24, 2017 at 4:57:11 PM MST
Invoice
Thank you for buying BILLED TO
Apple Store TOTAL $49.90
INVOICE DATE 25 June 2017
ORDER ID M2MNSYJ056 DOCUMENT NO. 175116838085
App Store TYPE PURCHASED FROM PRICE
Clash of Clans, Box of Gems Clash of Clans, Box of Gems
Report Problems Purchase In-App iPhone $49.90
TOTAL $49.90
If you did not authorize this purchase, please visit iTunes Payment Cancellation
Apple ID Summary Purchase History Terms of Sale Privacy Policy
Copyright © 2017 iTunes
All rights reserved"
Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. Apple users, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into their online accounts.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.