Online Threat Alerts (OTA)
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"American Express Profile Failed Validation" Phishing Scam

American Express users, the "Profile Failed Validation" email below is being sent by cybercriminals to potential victims, with an attached form or HTML Webpage requesting personal and financial information. American Express will never send their users an email message with an attached form or HTML Webpage requesting personal, financial or account information. Therefore, American Express users are asked to delete email messages with an attached form or HTML Webpage requesting the same information.

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Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.

The "American Express Profile Failed Validation" Scam

Date: Friday, March 29, 2019 1:22 PM

From: American Express AmericanExpress@dccnotify.com

AmericanDruid

AmericanScout

Hello to Primary Card Member

Account: 100038

We're reaching you on a recent fixes on our Online Service Platform and we feel the need to re-assess cardmember's profile.

At the time of assessment, your profile failed validation at diligence check attempts.

However, For security reason, We declined access to card member's profile and request that you confirm what we have on records for you.

Attached along this message is a web filliable form. Complete request by downloading and filling out the form.

See Attached

Thank you for your Card Membership.

American Express Customer Care

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