Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.
The "American Express Profile Failed Validation" Scam
Date: Friday, March 29, 2019 1:22 PM
From: American Express AmericanExpress@dccnotify.com
Hello to Primary Card Member
We're reaching you on a recent fixes on our Online Service Platform and we feel the need to re-assess cardmember's profile.
At the time of assessment, your profile failed validation at diligence check attempts.
However, For security reason, We declined access to card member's profile and request that you confirm what we have on records for you.
Attached along this message is a web filliable form. Complete request by downloading and filling out the form.
Thank you for your Card Membership.
American Express Customer Care