"American Express Profile Failed Validation" Phishing Scam

American Express Profile Failed Validation Phishing Scam

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American Express users, the "Profile Failed Validation" email below is being sent by cybercriminals to potential victims, with an attached form or HTML Webpage requesting personal and financial information. American Express will never send their users an email message with an attached form or HTML Webpage requesting personal, financial or account information. Therefore, American Express users are asked to delete email messages with an attached form or HTML Webpage requesting the same information.

Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.

The "American Express Profile Failed Validation" Scam

Date: Friday, March 29, 2019 1:22 PM

From: American Express AmericanExpress@dccnotify.com



Hello to Primary Card Member

Account: 100038

We're reaching you on a recent fixes on our Online Service Platform and we feel the need to re-assess cardmember's profile.

At the time of assessment, your profile failed validation at diligence check attempts.

However, For security reason, We declined access to card member's profile and request that you confirm what we have on records for you.

Attached along this message is a web filliable form. Complete request by downloading and filling out the form.

See Attached

Thank you for your Card Membership.

American Express Customer Care

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews
(Total: 1)

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  • April 4, 2019 at 3:28 PM by an anonymous user from Tallahassee, Florida, United States

    I received two of these, one today and one yesterday, from two different email addresses:

    American Express <americanexpress@dccbackup.com>

    American Express <americanexpress@pearsoncmg.com>

    The wording was a little different but it's the same scam. I don't even own a credit card.

    (I did not load the pictures, so it looks:

    "Hello, {{Primary Cardmember}}



    Notice of Important Change(s) for Your Review

    We've processed your recent American Express(R) profile security report.

    Here, we're writing to inform you of an unusual error that occured while evaluating profile report.

    However, The security of your profile is important to us and we urge that card member confirm information on file with us.


    Attached along this message is a CaptureForm®.

    *Take a moment, Download the Web Form.

    *Finish confirmation by filling out the Web Form.

    Thank you for your Card Membership.

    American Express Online Service

    Done? For your most up to date account information visit us at americanexpress.com

    Reach Us

    Privacy Notice

    Update Contact

    Card Member information is included above to help you recognize this as a customer service e-mail from American Express.

    Copyright 2019 American Express. All rights reserved."

    I love how they give the copyright to American Express!


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"American Express Profile Failed Validation" Phishing Scam