Amazon Prime Scam Calls: How to Protect Yourself
An automated telephone scam call is impersonating Amazon Prime, telling potential victims their subscription will be 'renewed' for £39.99 or £69.99. The automated scam phone call is designed to trick Amazon Prime customers into contacting a fraudulent 'account manager'. The so-called 'account manager' will then attempt to extort personal and banking/credit card information from their potential victims. If you have received such a call, please do not share any personal information, and disconnect the call immediately.
How do I know if a call was from Amazon?
If you receive a suspicious phone call claiming to be from Amazon, here are some things you can look out for:
- Amazon will never ask for payment or offer you a refund you do not expect.
- Amazon will never ask you to make a payment outside of their website (e.g. via bank transfer, e-mailing credit card details, sharing gift card details over the phone, etc.)
- Amazon will never ask you for remote access to your device e.g. by asking you to install an app.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.