If you receive any e-mail message requesting or asking you to verify, your password, it is a scam. If your account was locked or if you were denied access to your account for any other reasons, you would have gotten a message on thelogin page.
If you receive any e-mail notification, always go to the website and verify by logging into your account. Do not click on any of the links in the e-mail message.
One of the scam battle.net email messages contains the following website address, which appears as if it points to battle.net but instead, it points to zh-bcy.in.
hxxp://eu.battle.net.login.account.security.inspection.xml.zh-bcy.in/login.html
Two battle.net scam email messages:
Message 1 of 2:
Greetings,
Due to an unusual change in your access pattern, the Battle.net account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account.
If you have registered for Battle.net SMS Protect, you can unlock your account by selecting "Can't log in," then selecting "I'm currently locked out of my account," and following the steps provided. If you have not registered for Battle.net SMS Protect, or if you feel that your account's security is at risk, please follow the steps below.
Step 1: Verify Your Account Ownership
Click on the link below to verify your e-mail address of the Battle.net account:
https://www.battle.net/account/d3/login-support.html
Step 2: Secure Your Computer
Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.
Step 3: Secure Your Email Account
Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.
Step 4: Choose a New Password
Change your password to resume using this Battle.net account, as your former password no longer grants access to any login-protected Battle.net account service or game. Visit our Password Reset page to begin the password change process.
Once you’ve regained access to your account, you can add additional security with Battle.net SMS Protect, a free service that allows you to unlock your Battle.net account on your own with a few simple steps. For more information, see the SMS Protect FAQ.
Regards,
Blizzard Entertainment
http://battle.net/support Online Privacy Policy
Message 2 of 2:
Dear customer,
This is an automated notification sent from our account security system. You logined your account successfully at 4:27 on June 23th form the 125.87.108.* range, but our system shows the 125.10.151.* IP range exists a large number of hackers. As too many customer complaints, the 125.98.104.* IP range has been blacklisted.
We are concerned about whether your account has been stolen.in order to guarantee the legitimacy of your account, visit click:
- https://www.battle.net/account/support/password-verify.html
website fill out some information to facilitate our investigation.
Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account.in these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.
Sincerely,
Blizzard account system
Blizzard Entertainment
For information about protecting yourself on battle.net, please got http://us.battle.net/en/security/checklist
Click here to read more about a similar Diablo III phishing scam.