Also, she had to pay someone to remove the fake anti-virus software and restore some of her data.
Please be careful when asked to download any software online, unless it is from a trusted website.
Also, never allow a stranger remote access to your computer, especially if they called you claiming they are calling from technology companies like Microsoft, Google, Apple and Samsung. Legitimate companies will never call their customers or users and ask them for remote access to their computers.
Video of the Victim Sharing Her Story (Youtube video)
Here is a related article: Fake anti-virus / anti-spyware software MenaceRescue
The video provided by McAfee Consumer Threat Alert.
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