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Microsoft Account Security Code Request Email

2015-02-20T21:34:35  +
Microsoft Account Security Code Request Email

This morning I received the e-mail message below from "Microsoft account team (account-security-noreply @microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code. The e-mail message also states that, if I didn't request this code I should change my password at https://account.live.com.

Please continue reading below.

The Microsoft Account Security Code Request E-mail

From: Microsoft account team(account-security-noreply @microsoft.com)
Sent: Wed 8/15/12 7:00 AM
To: ***@hotmail.com
Subject: Microsoft account security code

Hi, Thanks for helping us verify your Microsoft account! Here is your code ****.

If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

Thanks, The Microsoft account team

On Microsoft Answers (http://answers.microsoft.com/), a super moderator by the name of Joey_D stated that there is nothing to worry about because it seems someone accidentally entered my email address causing the request to be sent to me.

Here is Joey_D response:

This is not a scam. It is a valid Windows Live communication email but chances are, it was not meant for you unless you actually requested for a code.

This email is generated by our system whenever someone with a blocked account tries to unblock it. The system sends this email to the alternate email of the blocked account.

You are receiving this because someone mistakenly entered your email address as their alternate email. You can delete this email without worries.

Thanks!

If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts, please click here to report it to Microsoft. We are not affiliated with Microsoft.

Update: Scammers are sending out phishing email messages designed to steal your Hotmail, Live or Outlook user names and passwords. So, if you receive any email message claiming that you need to click on a link, please go directly to www.hotmail.com, www.live.com or www.outlook.com and sign into your account, instead of clicking on the link.

For list of Hotmail, Live or Outlook phishing email scams, please click here.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

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Please continue reading below.

Comments, Questions and Reviews ✍
(Total: 622)

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews.

The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: Jun 17, 2018 at 12:44 PM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    I want this Microsoft security code for this phone please

    delete


  • Posted: May 31, 2018 at 8:04 PM by an anonymous user from or near: Shillong, Meghalaya, India

    Since I have been trying for a month to open Microsoft account but the Microsoft company are not giving me the code number to open it, so whom shall I ask for.

    delete


  • Posted: May 18, 2018 at 1:59 PM by an anonymous user from or near: Linden, New Jersey, United States

    Microsoft messed up my laptop. I could not get onto the internet, so I took the computer to Geek Squad at Best Buy. The tech. bypassed the password. But, when I turned the laptop on at home, I could not get onto the internet. It asked for a password, then Microsoft was supposed to send me a code via email. I never got the code and I am still locked out. I spoke to a virtual assistant in an online chat, she was rude and didn't answer my questions. Does someone know how I can fix this? Thanks.

    delete


  • Posted: May 3, 2018 at 2:17 PM by an anonymous user from or near: Livermore, California, United States

    a while ago, I was notified by Microsoft that it's more secure if I use a 4 digit code to log in my laptop instead of a password because the 4 digit code is only for my laptop. I did, and my laptop has been having lots problems. Now I cannot even log in. Is that a scam or really from Microsoft?

    delete


    • Posted: May 3, 2018 at 2:35 PM by info

      Was the notification an email? Remember, never click on links to sign into your Microsoft account. Always go directly to https://account.microsoft.com to sign into your account.

      delete


  • Posted: Mar 17, 2018 at 8:08 AM by an anonymous user from or near: Riyadh, Ar Riya?, Saudi Arabia

    I was trying to recover my email and I got this email:

    "(
    Right on! The information you submitted for md*****@hotmail.com has been verified.
    Click this link to reset your password:
    https://account.live.com/password/reset/...
    After you reset your password, we highly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address, or a trusted PC will help you get back into your account if you ever lose access to it in the future.
    Go to https://account.live.com/proofs/manage to sign into your account and manage your security information.
    Thanks,
    The Microsoft account team
    )"

    when I clicked on on the link, I put my email which I'm trying to recover;
    it says to me (Please request a new security code and try again. All previous codes have been invalidated.)

    can any help me out what to do please?

    thx all

    delete


  • Posted: Mar 15, 2018 at 6:36 AM by an anonymous user from or near: Sheffield, England, United Kingdom

    I am on the other side of the world
    My alternative email and phone number cannot be accessed and hotmail or microsoft will not let me onto emails without a code.

    How idiotic. How do others who travel from one continent to another manage to check emails. I have never had this before

    delete


  • Posted: Feb 27, 2018 at 3:24 PM by an anonymous user from or near: Newberry, South Carolina, United States

    I had someone claiming to be from MicroSoft security. Stating that it looked as if I was having a problem with my system. It seemed someone might have gotten access to my information.
    Their #888-844-0776 or 855-553-8765?
    I have never known MicreoSoft to call about a problem?

    delete


    • Posted: Feb 27, 2018 at 4:07 PM by info

      You are right, Microsoft does not call you. It is a scam.

      delete


  • Posted: Feb 27, 2018 at 11:43 AM by an anonymous user from or near: Peoria, Arizona, United States

    I have been trying to reset my password to get onto my pc and it will not accept any of the security codes it gives me. I have 4 people getting into my acct and changing everything and I need to change the password, is there any one I can call to do this?

    delete


  • Posted: Feb 12, 2018 at 7:57 AM by an anonymous user from or near: Waltham, Massachusetts, United States

    Sometimes it seems these Microsoft people don't want you to have any success

    delete


  • Posted: Feb 12, 2018 at 3:12 AM by an anonymous user from or near: Lagos, Nigeria

    Why is my code not send yet to me, why?

    delete


  • Posted: Jan 27, 2018 at 12:47 PM by an anonymous user from or near: Swansea, Wales, United Kingdom

    I need a code for face book

    delete


  • Posted: Dec 27, 2017 at 10:18 AM by an anonymous user from or near: Bryson City, North Carolina, United States

    yes I need security code now it for xbox one

    delete


    • Posted: Jan 7, 2018 at 7:53 AM by an anonymous user from or near: Manchester, England, United Kingdom

      I need my Microsoft account security code.

      delete


      • Posted: Jan 26, 2018 at 9:02 AM by an anonymous user from or near: Lucknow, Uttar Pradesh, India

        I need my Microsoft account security code

        delete


  • Posted: Nov 18, 2017 at 11:37 AM by an anonymous user from or near: Windhoek, Khomas, Namibia

    How can I get my Microsoft code after opening my account

    delete


  • Posted: Oct 29, 2017 at 4:43 PM by an anonymous user from or near: Sesheke, Western Province, Zambia

    How can I recover my Microsoft account after resetting my phone in the sense that I have forgotten the password and email?

    delete


    • Posted: Nov 7, 2017 at 2:42 PM by an anonymous user from or near: Ashland City, Tennessee, United States

      I need to know my security code.

      delete


    • Posted: Nov 1, 2017 at 6:51 AM by an anonymous user from or near: Hyderabad, Telangana, India

      I didn't receive any code from you.

      delete


      • Posted: Jan 21, 2018 at 3:43 AM by an anonymous user from or near: Oshikango, Ohangwena, Namibia

        Why I didn't receive my code

        delete


  • Posted: Oct 27, 2017 at 5:45 AM by an anonymous user from or near: Bradford, England, United Kingdom

    I cannot get in my outlook account, I got a new phone and tried to put outlook on to it, now when I want to look at my e-mails I get a message "Someone has tried to get in to your outlook account".

    I go through the procedure to get a security code to try and set up my outlook but I cannot get in to my e-mails to read the security code can you help please I have tried Microsoft help but I get lost in it.

    delete


  • Posted: Oct 18, 2017 at 11:02 AM by an anonymous user from or near: Madrid, Spain

    Hi, I need another code.

    delete


    • Posted: Jan 21, 2018 at 3:46 AM by an anonymous user from or near: Oshikango, Ohangwena, Namibia

      Now I want to create my account

      delete


  • Posted: Oct 17, 2017 at 1:05 PM by an anonymous user from or near: Las Vegas, Nevada, United States

    I could not copy and paste the security code requested. bummer.

    delete


  • Posted: Oct 16, 2017 at 7:18 AM by an anonymous user from or near: Islington, England, United Kingdom

    Hi,

    I am having a problem to open my email a/c. whenever t try it says we suspect somebody is using, you have to verify, whatever I do I can't sign. Please advise.

    Thanks,
    Regards,
    Abdi.

    delete


  • Posted: Oct 13, 2017 at 8:00 PM by an anonymous user from or near: Tunica, Mississippi, United States

    where do I put the four digit code?

    delete


  • Posted: Oct 11, 2017 at 7:51 PM by an anonymous user from or near: Melbourne, Victoria, Australia

    I need a new Microsoft account code - where is it being sent to if I cannot access my emails? I need a password to access my emails!

    delete


  • Posted: Sep 27, 2017 at 7:18 PM by an anonymous user from or near: Kolkata, West Bengal, India

    Unfortunately, I have not save the security code of Microsoft account. How can I get it?

    delete


  • Posted: Sep 7, 2017 at 7:44 PM by an anonymous user from or near: Parker, Colorado, United States

    If anyone needs an account security code
    try these: 5638830---7676865--366533--1704973--4673512---6302539--9051351--0780372--00266273---4808011==There were all sent to me after I verified my e-mail and none of them work--I was told yesterday there is a problem and if I waited 24 hours I might get the right code--then I get an email from Microsoft saying I had better do something with my account which I cannot do as I do not have an account code and frankly do not think I will ever have one---And this is one of our great companies?

    delete


  • Posted: Sep 7, 2017 at 7:33 PM by an anonymous user from or near: Parker, Colorado, United States

    they assign me an account code and I read it off the email and they say it doesn't work 14 times I tried and 14 time the code they assigned did not work.

    delete


  • Posted: Aug 28, 2017 at 12:13 PM by an anonymous user from or near: Hiroshima, Japan

    I will like to access and send my mail, but I will need to access my security account page

    delete


    • Posted: Sep 14, 2017 at 7:51 AM by an anonymous user from or near: Madrid, Spain

      How do I open my Microsoft account to put in my new code number sent to me?

      delete


  • Posted: Aug 25, 2017 at 7:55 PM by an anonymous user from or near: Sun City, California, United States

    I am trying to open an account please help?

    delete


  • Posted: Aug 14, 2017 at 2:55 PM by an anonymous user from or near: Suva, Central, Fiji

    I open my Microsoft account and I still don't get the security code.

    delete


    • Posted: Aug 30, 2017 at 3:27 AM by an anonymous user from or near: Yaoundé, Centre, Cameroon

      I need a google security code to be able to download my applications for my windows phone please.

      delete


    • Posted: Aug 19, 2017 at 2:05 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

      Same problem applies to me how can I be assisted?

      delete


  • Posted: Aug 5, 2017 at 4:55 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    My phone is asking me for a five digits code and you never send it to me,so how can I get the code?Couse I want to use it now

    delete


    • Posted: Sep 16, 2017 at 12:21 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

      How can I get my code?

      delete


    • Posted: Aug 30, 2017 at 3:29 AM by an anonymous user from or near: Yaoundé, Centre, Cameroon

      My phone is requesting for q five digit code but you never send it to me. I need to use now please.

      delete


    • Posted: Aug 10, 2017 at 11:02 AM by an anonymous user from or near: Sandton (Sandhurst), Gauteng, South Africa

      How to check email for a message from micro account team?

      delete


  • Posted: Aug 3, 2017 at 7:58 AM by an anonymous user from or near: Osasco, Sao Paulo, Brazil

    Enter Security Code
    It looks like you entered some letters. Your code is 6 numbers long.
    Please check your email for a message with your code. Your code is 6 numbers long
    We sent your code to:

    Cancel
    Didn't get a code?

    delete


  • Posted: Aug 1, 2017 at 3:31 AM by an anonymous user from or near: Chennai, Tamil Nadu, India

    My Microsoft account not verified he asking code. I am not receive the code what is the reason of not receiving the code pleas inform me.

    delete


    • Posted: Sep 16, 2017 at 12:23 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

      I need that code so please send it to me?

      delete


  • Posted: Jul 31, 2017 at 9:47 AM by an anonymous user from or near: Nchelenge, Luapula Province, Zambia

    I cannot find a Microsoft account conformation code in my inbox what should I do?

    delete


  • Posted: Jul 16, 2017 at 7:33 AM by an anonymous user from or near: Belfast, Northern Ireland, United Kingdom

    I have received a Microsoft security code request email with a security code but I can't find the box to insert the security code.

    delete


  • Posted: Jul 1, 2017 at 1:29 PM by an anonymous user from or near: Vancouver, Washington, United States

    I have no idea what a security code is and have never had one. It is extremely frustrating trying to get into my new email account. I just set it up and this machine told me that they were sending an email. I tried to open it and it asked for a security code!! How can I fix this?

    delete


  • Posted: Jun 28, 2017 at 5:51 AM by an anonymous user from or near: Cape Town, Western Cape, South Africa

    I need my verify code for my new Microsoft account, please help.

    delete


    • Posted: Jul 29, 2017 at 2:58 PM by an anonymous user from or near: Lagos, Nigeria

      I need my verify code for my new Microsoft account,please help.

      delete


    • Posted: Jul 29, 2017 at 10:18 AM by an anonymous user from or near: Siuri, West Bengal, India

      I need my code download application but not about code plz find

      delete


  • Posted: Jun 25, 2017 at 9:10 AM by an anonymous user from or near: Lagos (Ikoyi), Lagos, Nigeria

    I cannot update whatsapp on my window phone. Also there is error code on my window phone 805a8011 of which I cannot access window store inorder to download apps.
    Pls regularise it for me
    Thanks!

    delete


    • Posted: Aug 1, 2017 at 3:34 AM by an anonymous user from or near: Chennai, Tamil Nadu, India

      Change your phone to android mobile.

      delete


  • Posted: Jun 24, 2017 at 4:44 PM by an anonymous user from or near: Mumbai (Prabhadevi), Maharashtra, India

    I need a verify code to open my Microsoft account... Plz help me.

    delete


    • Posted: Aug 23, 2017 at 8:05 PM by an anonymous user from or near: Colombo (Colombo Division), Western, Sri Lanka

      Do not remember my old phone number. How to get my account verify number?

      delete


    • Posted: Jun 27, 2017 at 2:17 PM by an anonymous user from or near: Chicago, Illinois, United States

      Yes I had requested this security code 3692559

      delete


      • Posted: Jul 16, 2017 at 4:34 AM by an anonymous user from or near: Talisay City, Central Visayas, Philippines

        I need a verify code to open my Microsoft....pleas

        delete


  • Posted: Jun 16, 2017 at 2:19 AM by an anonymous user from or near: Perry, Georgia, United States

    It won't let me sign in with my password and then they sent a code that I don't have.

    delete


  • Posted: Jun 15, 2017 at 9:51 AM by an anonymous user from or near: Pomona, California, United States

    Just received this morning:

    From:
    Microsoft account team
    Date: Thu, Jun 15, 2017 7:46 am

    Microsoft account

    Password reset code

    Please use this code to reset the password for the Microsoft account qt*****@qualitytimevisitation.com.

    Here is your code: 56**30
    If you don't recognize the Microsoft account qt*****@qualitytimevisitation.com, you can click here to remove your email address from that account.
    Thanks,
    The Microsoft account team

    delete


  • Posted: Jun 12, 2017 at 6:47 AM by an anonymous user from or near: Nairobi (Highridge), Nairobi Area, Kenya

    Can you please send me my security code?

    delete


    • Posted: Jun 15, 2017 at 4:15 PM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

      Can you send me my code?

      delete


  • Posted: Jun 4, 2017 at 7:14 PM by an anonymous user from or near: Cambridge, Ontario, Canada

    Was sent code but cant find where to apply.

    delete


    • Posted: Jun 8, 2017 at 6:31 PM by an anonymous user from or near: St. Georges, Saint George, Grenada

      Yes, I don't know were to get it.

      delete


  • Posted: May 27, 2017 at 9:46 PM by an anonymous user from or near: Bagnolet, Île-de-France, France

    Why you are not sending the code ,I need code to verify please.

    delete


  • Posted: May 27, 2017 at 9:29 PM by an anonymous user from or near: Bagnolet, Île-de-France, France

    Why you ask for a code you didn't send? Send me please.

    delete


  • Posted: May 25, 2017 at 2:25 PM by an anonymous user from or near: Floresville, Texas, United States

    I rec'd msg from Cortana-requesting my code-I do not have a code; what is going on?

    delete


    • Posted: Jul 1, 2017 at 1:31 PM by an anonymous user from or near: Vancouver, Washington, United States

      Good question. I am asking this dumb outfit the same question.

      delete


    • Posted: May 27, 2017 at 9:38 PM by an anonymous user from or near: Bagnolet, Île-de-France, France

      I try to create an Microsoft account,but that at last they say enter code for verifying but they do not send the code through my phone number.

      delete


  • Posted: May 23, 2017 at 3:20 PM by an anonymous user from or near: Sandton (Buccleuch), Gauteng, South Africa

    Where do I get a code for my new Microsoft account

    delete


    • Posted: Jun 20, 2017 at 11:34 AM by an anonymous user from or near: Pretoria, Gauteng, South Africa

      where do I get a code for my account

      delete


  • Posted: May 18, 2017 at 3:47 PM by an anonymous user from or near: Galveston, Texas, United States

    I need a activation code for my account.

    delete


  • Posted: May 7, 2017 at 7:01 AM by an anonymous user from or near: Kuala Lumpur, Malaysia

    I ask to verify my gmail address

    delete


  • Posted: May 3, 2017 at 1:50 AM by an anonymous user from or near: Mumbai, Maharashtra, India

    I forgot my security code for hotmail, how to retrieve it.

    delete


    • Posted: Jun 2, 2017 at 6:15 PM by an anonymous user from or near: North Battleford, Saskatchewan, Canada

      how do I get my security code?

      delete


  • Posted: Apr 27, 2017 at 1:29 PM by an anonymous user from or near: Lagos, Nigeria

    I was ask to verify my Gmail address.

    delete


  • Posted: Apr 25, 2017 at 7:31 PM by an anonymous user from or near: Morgan City, Louisiana, United States

    What is my Microsoft account code?

    delete


    • Posted: May 13, 2017 at 4:53 AM by an anonymous user from or near: Brooktondale, New York, United States

      need Microsoft account code

      delete


  • Posted: Apr 23, 2017 at 9:04 AM by an anonymous user from or near: Nchelenge, Luapula Province, Zambia

    I don't receive an answer where should I go to check it.

    delete


  • Posted: Apr 23, 2017 at 8:58 AM by an anonymous user from or near: Nchelenge, Luapula Province, Zambia

    Hello Microsoft Team,

    I have created my Microsoft account but I don't receive a security code.

    delete


    • Posted: May 17, 2017 at 8:36 AM by an anonymous user from or near: Carleton Place, Ontario, Canada

      I can't neither.

      delete


    • Posted: Apr 27, 2017 at 4:43 AM by an anonymous user from or near: Lagos (Ikoyi), Lagos, Nigeria

      I have created my Microsoft account but I don't receive a security code. Plz I need it now, plz send it.

      delete


      • Posted: May 17, 2017 at 8:37 AM by an anonymous user from or near: Carleton Place, Ontario, Canada

        I can't either; can you send me one.

        delete


  • Posted: Apr 19, 2017 at 10:05 AM by an anonymous user from or near: Yeovil, England, United Kingdom

    I've received my set up code by email to register Office but when I attempt to enter my user name on the site it makes a gong noise and will not register anything or clear when the X is activated.

    delete


  • Posted: Apr 9, 2017 at 12:24 AM by an anonymous user from or near: New Delhi, National Capital Territory of Delhi, India

    "To verify that this is your phone number, enter the last 4 digits including 49, and click "Send code" to receive your code." How ?

    delete


  • Posted: Apr 5, 2017 at 12:51 AM by an anonymous user from or near: Lagos (Ikoyi), Lagos, Nigeria

    I need to verify my Microsoft account right now. Plz what can I do?

    delete


    • Posted: Apr 8, 2017 at 2:11 PM by an anonymous user from or near: Suleja, Niger State, Nigeria

      I need to verify my Microsoft account right now. Plz what can I do?

      delete


  • Posted: Mar 18, 2017 at 12:57 PM by an anonymous user from or near: Cape Town, Western Cape, South Africa

    I need my code to verify my account; please send it here because if I tried I end up failing.

    delete


  • Posted: Mar 18, 2017 at 12:47 PM by an anonymous user from or near: Cape Town, Western Cape, South Africa

    I need code to verify my microsoft account.

    delete


  • Posted: Mar 13, 2017 at 6:42 PM by an anonymous user from or near: Accra, Greater Accra, Ghana

    I need the code to verify my microsoft account.

    delete


    • Posted: Mar 20, 2017 at 11:31 AM by an anonymous user from or near: Delhi, National Capital Territory of Delhi, India

      I need the code to verify my Microsoft account.

      delete


  • Posted: Mar 12, 2017 at 6:43 AM by an anonymous user from or near: Lagos, Lagos, Nigeria

    I need the code to verify Microsoft account.

    delete


  • Posted: Mar 9, 2017 at 1:14 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    I need to know my code to verify my account.

    delete


    • Posted: Mar 10, 2017 at 8:05 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

      I want to know my Microsoft account code please please send to my number if possible.

      delete


  • Posted: Mar 8, 2017 at 5:10 AM by an anonymous user from or near: Colombo (Colombo Division), Western, Sri Lanka

    What's the my Microsoft account code?

    delete


  • Posted: Mar 2, 2017 at 3:16 PM by an anonymous user from or near: Papillion, Nebraska, United States

    You or someone is telling me I need to upgrade my yahoo account to the new version 7.1 or you will delete my yahoo account permanently. Now I do not have a hotmail account or Skype but I sign into yahoo.com to access my yahoo account. I have been getting these messages and at first I thought it was a scam or someone wants me to give them my pass word so they can corrupt my account. I have not done this and each time before accessing my yahoo account I check my firewall for security.

    delete


    • Posted: Mar 2, 2017 at 3:20 PM by info

      The emails you are receiving asking you to upgrade are fakes being sent by cybercriminals, not by Microsoft. Please delete them and do not follow the instructions in them.

      delete


  • Posted: Mar 2, 2017 at 1:36 PM by an anonymous user from or near: Portland, Oregon, United States

    I have received many phone calls from Microsoft saying there is a red flag on the security program that I purchased from them a year ago, leaving voicemail messages to call 844-855-8321, that they installed security software on my system last year and there is a red flag, security breach.
    I have talked to them, but they want to link onto my computer, which I refuse to do as I do not know if THEY are safe.

    Several days ago, I received an email from microsoftaccountteamaccount-security-nonreply@account.microsoft.com with huge blue letters saying my gmail account was closed. No further explanations, no information on why, or what to do about it.
    Then, when I tried to use my gmail, a message came on saying Network difficulties and I could not send anything using gmail, but my old messages where still listed.

    I ignored the problem for several hours, and when I logged on again, my gmail worked fine, no problems. There was a message on the Google page to change your password as several accounts had been disrupted and they needed to change the password under a different site: www.account2.etc. I did not go to that page, but changed the password under the regular Google system.

    I received another call from them this morning, they left a voicemail message to call. Now, my Gmail will not sync. I called my phone company and they said this was very serious and I should call my server, Century Link. Help

    I am 70 years old and feel like I am being targeted...but perhaps my system has been breached.

    delete


    • Posted: Mar 2, 2017 at 1:42 PM by info

      The calls were not made by Microsoft, but by scammers who are attempting to rob you. Microsoft do not call their users about security software problems. The telephone number: 844-855-8321 that you received the call from, is being used by scammers to call potential victims.

      delete


  • Posted: Feb 25, 2017 at 6:22 AM by an anonymous user from or near: Ipswich, England, United Kingdom

    I have and have had 4 email addresses on hotmail for decades, 2 using hotmail.Com and 2 using hotmail.co.hk in the last few days i have received numersous messages inviting me to ask for security codes for each and all my accounts perhaps because i use laptop, tablets and smart phone to access my email accounts but it is turning into a shambles. Why?

    delete


  • Posted: Feb 22, 2017 at 12:34 PM by an anonymous user from or near: Henley, New South Wales, Australia

    Cannot access my email account on my mobile; keeps asking for password for my email. I have tried the password I have used but to no avail. Possibly being changed by someone in the family. How do I change the password that I can use my email?

    delete


  • Posted: Feb 22, 2017 at 2:18 AM by an anonymous user from or near: Beirut, Beyrouth, Lebanon

    I can no longer access my Hotmail email account. Why? Can you help me to receive and send my email from *?

    Thank you for your help.

    Moussa.

    delete


  • Posted: Feb 17, 2017 at 8:31 AM by an anonymous user from or near: Arichat, Nova Scotia, Canada

    Looking to play my Android apps on my PC, but I need my Microsoft account# and password.

    delete


  • Posted: Feb 16, 2017 at 5:52 AM by an anonymous user from or near: Accra, Greater Accra Region, Ghana

    Windows phone needs activiting code to finish setup on my phone.

    delete


  • Posted: Feb 14, 2017 at 12:00 PM by an anonymous user from or near: Overland Park, Kansas, United States

    I have received a bright orange screen with the message I have a Trojan worm. This came through Java. It had a Microsoft logo. I called the phone number: 1-844-881-4187 to learn more. They wanted $135 to fix it.

    I didn't go further as I don't know if this is real, but I can't get to my AOL account as all that seems to be frozen.
    What do I do?

    delete


    • Posted: Feb 14, 2017 at 1:49 PM by info

      Just ignore the message. It is a fake, another technical support scam. Only your antivirus can tell if their is a Trojan or worm on your computer, and will delete the virus or Trojan if it detects it.

      delete


  • Posted: Feb 14, 2017 at 11:22 AM by an anonymous user from or near: Elizabethtown, Kentucky, United States

    I've been trying to get into my skype. I signed in on forgot password. A security code was sent. Signed in with code after changing password. Said that someone else using my account. Need to verify that it's me. Had to go through this x4 times. Sent me 4 security codes. Changed password x2 , still said someone else' using my account. I cannot get into my skype because Microsoft say I am not ME !! How am I to use Skype now. I have 3 passwords but still cannot sign in!

    delete


  • Posted: Feb 5, 2017 at 1:46 PM by an anonymous user from or near: Denver, Colorado, United States

    I need to know were I get the information for this. plz help me to understand.

    delete


  • Posted: Jan 30, 2017 at 5:08 PM by an anonymous user from or near: Glenmore Park, New South Wales, Australia

    Microsoft is asking me to put in a code so I can get access to a Microsoft account but I can't find the code. I am so frustrated as I have tried to do this many times before and every time there's a roadblock

    delete


    • Posted: Feb 17, 2017 at 8:34 AM by an anonymous user from or near: Arichat, Nova Scotia, Canada

      Same here bro need assistance bad or a video walk through.

      delete


  • Posted: Jan 30, 2017 at 1:47 PM by an anonymous user from or near: Accra (Osu Klottey), Greater Accra, Ghana

    Please I can't receives verification email address in inbox so help me

    delete


  • Posted: Jan 30, 2017 at 10:19 AM by an anonymous user from or near: Makati City, National Capital Region, Philippines

    I forgot my password please help me I cannot sign in

    delete


  • Posted: Jan 27, 2017 at 5:11 PM by an anonymous user from or near: Makati City (Bel Air), Metro Manila, Philippines

    Where I can find Microsoft team to get my code?

    delete


  • Posted: Jan 27, 2017 at 4:20 AM by an anonymous user from or near: Perth, Scotland, United Kingdom

    I cannot get into my account to get code to access my emails. I have set up my computer with this email but cannot access mail.

    delete


    • Posted: Jan 28, 2017 at 7:12 AM by an anonymous user from or near: Bengaluru, Karnataka, India

      I cannot get into my account to get code to access my emails

      delete


  • Posted: Jan 25, 2017 at 1:28 AM by an anonymous user from or near: Copenhagen, Capital Region, Denmark

    Ive got mail from you saing that:

    "We noticeed that your account is being accessed from two different computers recently which is not registered in our data base.

    So we need you to Re-verify your Login/computer in our data base
    Your security tight is our concern!
    Note: For the secority of our Network, this verifivation tab/link is disabled by default.

    To active/enable it please click on "show content" on the notification panel above this message, and continue to Re-verify your account.
    Thank you, Microsoft Account Team."

    What do you meen by that?

    With regards
    Torben.

    delete


    • Posted: Jan 25, 2017 at 4:42 AM by info

      The email is malicious and was sent by cybercriminals to infect your computer with malware. Please delete it and do the follow the instructions in it.

      delete


  • Posted: Jan 24, 2017 at 7:05 AM by an anonymous user from or near: Milton, Florida, United States

    Guys, send the link of the sight to Microsoft, because according to this, "info" guy here in the comment section, he knows that some of those links you are going to are phishing scams, and he/she might need to look over the website to see if it's either 100% legitimate, or 100% scam.

    delete


  • Posted: Jan 24, 2017 at 6:38 AM by an anonymous user from or near: Milton, Florida, United States

    Where do I find the code that just got released to my other gmail account?

    delete


  • Posted: Jan 15, 2017 at 5:54 AM by an anonymous user from or near: Honiara, Guadalcanal Province, Solomon Islands

    I create a Microsoft account for in my phone and a message is sent to me to verify my account, however I didn't know where to start to open my account that I will see my inbox to do the verification as requested,how can I do this?

    delete


  • Posted: Jan 12, 2017 at 8:05 PM by an anonymous user from or near: Rancho Mirage, California, United States

    I received code, but don't know what to do now.

    delete


  • Posted: Jan 8, 2017 at 9:11 PM by an anonymous user from or near: Indian Orchard, Massachusetts, United States

    I was told to verify my e-mail address and password.

    delete


  • Posted: Dec 30, 2016 at 1:49 AM by an anonymous user from or near: Srinagar, Kashmir, India

    My code has not been sent.

    delete


    • Posted: Jan 27, 2017 at 7:39 PM by an anonymous user from or near: Accra, Greater Accra Region, Ghana

      My new security code has not been sent to me.

      delete


  • Posted: Dec 28, 2016 at 3:00 PM by an anonymous user from or near: Accra, Greater Accra Region, Ghana

    My verification code have not been sent to me.

    delete


  • Posted: Dec 28, 2016 at 12:11 AM by an anonymous user from or near: Rancho Cucamonga, California, United States

    I need new code for my computer.

    delete


  • Posted: Dec 26, 2016 at 1:26 AM by an anonymous user from or near: Williamstown, Victoria, Australia

    You wont send me a security code to sign in to the Microsoft account, if I try much more, I must have had at least 10 goes then youll drive
    me off the planet. What's wrong with you lot. I think you need to get your act into gear, Eric.

    delete


  • Posted: Dec 24, 2016 at 2:41 AM by an anonymous user from or near: Ahmedabad, Gujarat, India

    Please send me my security code to verify my account.

    delete


    • Posted: Jan 3, 2017 at 8:56 AM by an anonymous user from or near: Burnaby, British Columbia, Canada

      What part don't you people in Microsoft don't you understand when I reported that my cell phone was stolen on Dec.5th of last year?

      I tried cancelling my cell number with security but you still want to send me security code to my cell phone that I no longer have !

      I had to give you a friends cell number witch is (778-888-9079) so I could get a security code to get into my Gmail. I can't use that number at all do to the fact that it is not safe for me to use! That is my friends cell number not mine and I can't use it every time you have to send me a security code> I don't have a cell any more and not sure when I can a forward to get another one sense I still have a year and a half on my contract to pay for the one that was stolen from me! I don't have a house phone al so and the only way I can get any security cods is in my Email from you! I am so dam broke here and you also pushing me to buy something from your store when I can't even buy food for me to survive! I'm retired and getting a very small pension from the government and after I pay my rent and what bill I can a forward to pay at the end of the month I'm left with less than $75.00 to last me to the end of the month.

      I can't buy dick all from your store so please stop trying to get me to buy something from there. If I can get some codes from you by Email that would be great and if I can't while I might as well try and sell my laptop and go back like it was in the 60's when there was no personal computers or cell phones and just set here in my apartment looking into spays till I pass on of old age in about 10 or 15 years from now if not sooner.

      Michael.

      delete


  • Posted: Dec 16, 2016 at 3:01 PM by an anonymous user from or near: Catonsville, Maryland, United States

    Hello, I keep getting a message that I have to set-up my Microsoft using a passcode that was emailed to me, which I never received. I have requested on many occasions to have a new code sent to me. This has never been done. Why has no one ever answered my request. Is this legitimate or a scam?

    delete


    • Posted: Dec 16, 2016 at 3:26 PM by info

      Please forward the message to us, so we may investigate.

      delete


  • Posted: Dec 13, 2016 at 3:56 AM by an anonymous user from or near: Blantyre, Southern Region, Malawi

    I need my code to sign up on Microsoft account please.

    delete


    • Posted: Dec 16, 2016 at 6:07 PM by an anonymous user from or near: Monrovia, Montserrado County, Liberia

      Please send my Microsoft account code through my email.

      delete


  • Posted: Dec 12, 2016 at 8:50 PM by an anonymous user from or near: Accra, Greater Accra Region, Ghana

    Please how can I get an activation code for me to finish my Microsoft account on my windows 8 phone.

    delete


  • Posted: Dec 7, 2016 at 9:46 AM by an anonymous user from or near: Blantyre, Southern Region, Malawi

    Please send me the verification code to activate my Microsoft account.

    delete


    • Posted: Dec 23, 2016 at 8:00 AM by an anonymous user from or near: Sana, Muhafazat Hadramawt, Yemen

      Please send me the verification code to activate my Microsoft account.

      delete


  • Posted: Dec 4, 2016 at 11:57 AM by an anonymous user from or near: Durban, KwaZulu-Natal, South Africa

    Hi, today I try to download whatsapp; they ask me to verify my Microsoft account they said they emailed it to my inbox, but ddnt find any message please help😢😢

    delete


  • Posted: Nov 25, 2016 at 11:48 AM by an anonymous user from or near: Bakersfield, California, United States

    I cant get into my e-mail because I need a security code. I don't have a code and they said they would send it to me but how? If I cant get into my mail then how am I supposed to get the code?

    delete


  • Posted: Nov 25, 2016 at 1:24 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    How can I get the verification and where do I find it...have tried for a year now.

    delete


  • Posted: Nov 25, 2016 at 1:22 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    Microsoft account normally send me verification of my email but I don't get to it...lots of dillema since I can't download anything currently.

    delete


  • Posted: Nov 23, 2016 at 10:02 PM by an anonymous user from or near: Brighton, Queensland, Australia

    I am the legitimate operator of friendsofrbg@hotmail.com. For some reason yesterday, the account became inoperable due to 'unusual activity'. I accepted that response and requested a code via the acknowledged email address - mine - BUT the code provided - now 3 or 4 times - will NOT open friendsofdrbg@hotmail.com. even if left cycling for ages. There must be another way of reopening this account. Please advise me what that way is via my acknowledged account where the codes are being sent.


    cheers

    David

    delete


  • Posted: Nov 21, 2016 at 1:34 PM by an anonymous user from or near: Greensboro, North Carolina, United States

    I need a security code from microsoft account team by today at 2:36.

    delete


  • Posted: Nov 21, 2016 at 2:50 AM by an anonymous user from or near: Hatrival, Wallonia, Belgium

    Attempting to log in several times. Requested new password. Everytime i received a security code. By using this code the reply was an error has occurred; please contact the support team. This can not be right. What is wrong. Please let me know so that i can log in. Thanks for your help.

    delete


  • Posted: Nov 16, 2016 at 9:45 AM by an anonymous user from or near: Over Back The Damp, Turks and Caicos Islands

    I am blocked from my outlook account. They said they will text me a code to get back in but I am out of the country and they can not text to me. Help.

    delete


  • Posted: Nov 13, 2016 at 7:05 PM by an anonymous user from or near: Hudson, Wisconsin, United States

    What is the security code? I never received one.

    delete


    • Posted: Nov 16, 2016 at 10:23 AM by an anonymous user from or near: Lagos, Lagos, Nigeria

      Didn't receive any junk mail to verify email.

      delete


  • Posted: Nov 10, 2016 at 11:13 PM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    Send me a security code to verify my account.

    delete


    • Posted: Nov 16, 2016 at 10:25 AM by an anonymous user from or near: Lagos, Lagos, Nigeria

      Please send me a security code to verify my account.

      delete


      • Posted: Nov 19, 2016 at 3:34 PM by an anonymous user from or near: Lagos, Lagos, Nigeria

        I bought the phone with the code so don't know the code to my Microsoft account; please send me the code.

        delete


      • Posted: Nov 19, 2016 at 3:30 PM by an anonymous user from or near: Lagos, Lagos, Nigeria

        Please send me my security code to verify my account

        delete


  • Posted: Nov 8, 2016 at 11:21 AM by an anonymous user from or near: Bromley, England, United Kingdom

    I got all through the procedure to reset the account two or three times (although I don't know why I was locked out in the first place)but the link sent to reset my password doesn't work. Please sort out this problem because my e-mail has been useless for several days and I need it.

    delete


  • Posted: Nov 4, 2016 at 6:31 PM by an anonymous user from or near: Bellevue, Nebraska, United States

    I give up! I had a code to reset my password and each time it fails. My main email address is sharon*@cox.net and that's where my codes appear, but each new password fails. I would send it to my cell in the form of a text, but your company has my house phone twice and it doesn't except text. I don't know how to change it so I give up!

    delete


  • Posted: Nov 4, 2016 at 2:17 PM by an anonymous user from or near: Greensboro, North Carolina, United States

    the xbox ask me for a security code but I don't have one.

    delete


  • Posted: Nov 4, 2016 at 6:07 AM by an anonymous user from or near: Accra, Greater Accra Region, Ghana

    There was a problem setting up Microsoft account on my phone and we need activation code to finish it up.

    delete


  • Posted: Nov 2, 2016 at 12:47 PM by an anonymous user from or near: Hull, England, United Kingdom

    I cannot remember my password and sent an email for a code which I have but cannot input it as the page has disappeared please help.

    Kin

    delete


  • Posted: Oct 31, 2016 at 5:27 AM by an anonymous user from or near: Durban, KwaZulu-Natal, South Africa

    I change phone number so l cant get code with my new number for my account; please help me too.

    delete


  • Posted: Oct 30, 2016 at 9:33 AM by an anonymous user from or near: England, London, United Kingdom

    Dear accounts team,

    I have been blocked out of my account as someone else has been sending spam from it! I think! I have tried the last four numbers of my phone also another email address to get access code however there are no codes being sent to my email or phone number!

    I have had this account for sixteen years without a problem. How dos one get back into hotmail account.

    Yours sincerely

    Arun.

    delete


  • Posted: Oct 29, 2016 at 8:57 PM by an anonymous user from or near: Bhubaneswar, Odisha, India

    I could not sign into xbox and when I am entering the security code it asks me a number.

    delete


  • Posted: Oct 26, 2016 at 6:27 AM by an anonymous user from or near: Pune, Maharashtra, India

    Hi,
    I have been requesting several times to get a code from Microsoft so that I could recover my email which automatically logout as I was recovering an old email , And then every time I login they said that my password is not correct .

    I also have an security code for my email , I don't see anywhere so that I could apply that code .

    Yours faithfully,
    Thanks in advance

    delete


  • Posted: Oct 25, 2016 at 1:26 PM by an anonymous user from or near: Port Louis, Port Louis District, Mauritius

    Hi,
    I have been requesting several times to get a code from Microsoft so that I could recover my email which automatically logout as I was recovering an old email , And then every time I login they said that my password is not correct .

    I also have an security code for my email , I don't see anywhere so that I could apply that code .
    yours faithfully
    thanks in advance

    delete


  • Posted: Oct 20, 2016 at 5:48 PM by an anonymous user from or near: Lagos, Lagos, Nigeria

    Please I have not seen a code at all. Help me because l can't enjoy my phone at present . Thanks.

    delete


  • Posted: Oct 13, 2016 at 7:19 PM by an anonymous user from or near: Tianjin, Tianjin, China

    My problem is that they won't send a code at all. So it is now impossible to change the phone number--no longer in use-- or the secondary email address, which seems to not cooperate with hotmail. "Help us protect your account" has turned into "You are not allowed to update security info on your account". Thanks M/S!

    delete


  • Posted: Oct 10, 2016 at 2:42 AM by an anonymous user from or near: Bengaluru, Karnataka, India

    I forget my security code please resend me this code.

    delete


  • Posted: Sep 24, 2016 at 12:02 PM by an anonymous user from or near: Jamshedpur, Jharkhand, India

    I forget my security code.... Please resend me this code..

    delete


    • Posted: Oct 8, 2016 at 9:49 AM by an anonymous user from or near: Pretoria, Gauteng, South Africa

      I have a security code but it says I have entered an incorrect code.

      delete


    • Posted: Sep 25, 2016 at 12:19 PM by an anonymous user from or near: Kolkata, West Bengal, India

      I forget my sequrity code... Please resend me

      delete


  • Posted: Sep 20, 2016 at 3:03 PM by an anonymous user from or near: Bogotá, Bogota D.C., Colombia

    Hi Microsoft Team :
    Since last Friday I cannot restore my Hotmail account. I have this account for 15 years, now I have many importance contacts there. I need to restore my account.

    I please you to help to restore it.

    Thanks you,

    Rosita

    delete


  • Posted: Sep 19, 2016 at 2:55 PM by an anonymous user from or near: Christchurch, Canterbury, New Zealand

    I got the following message when trying to link my tablet to my PC. It is a Windows 8 tablet and I am finding it difficult to set up. What should I do??


    Please use the following security code for the Microsoft account ph*****@xtra.co.nz.
    Security code: (deleted for security reasons)
    If you don't recognize the Microsoft account ph*****@xtra.co.nz, you can click here to remove your email address from that account.

    Thanks,
    The Microsoft account team.

    delete


  • Posted: Sep 14, 2016 at 2:25 AM by an anonymous user from or near: Oxnard, California, United States

    After getting my security code, I could not enter it because the site disappeared.

    delete


    • Posted: Sep 14, 2016 at 5:18 AM by info

      Seems as if you were tricked into visiting a phishing or fake website that steals email username and password. You were not on Microsoft's website.

      delete


  • Posted: Sep 9, 2016 at 6:40 PM by an anonymous user from or near: Lagos, Lagos, Nigeria

    How do I check my verification code?

    delete


  • Posted: Sep 5, 2016 at 10:51 AM by an anonymous user from or near: Lacey, Washington, United States

    I can't read your letters you put up, so find a way to just send me your darn code. Why my only phone number was not ok, I don't get it. I'm 86--computer illiterate and have been hacked twice in the last 3 days. I just want to change the darn password that the hacker must have and you're making it impossible

    delete


  • Posted: Sep 5, 2016 at 7:51 AM by an anonymous user from or near: Sandton, Gauteng, South Africa

    Why cant I get my Microsoft account code

    delete


  • Posted: Aug 28, 2016 at 9:44 PM by an anonymous user from or near: Aberdeen, South Dakota, United States

    They say I need a code number; how to I get this. Please can you help me I want I email back again.

    delete


    • Posted: Sep 5, 2016 at 7:54 AM by an anonymous user from or near: Sandton, Gauteng, South Africa

      I also have the same problem, how do I get the code.

      delete


  • Posted: Aug 28, 2016 at 2:51 PM by an anonymous user from or near: Toronto, Ontario, Canada

    I like also to change my email; someone is knowing everything I am doing in my messages and they are in control of changing my messages, deleting them and theirs too.

    delete


  • Posted: Aug 18, 2016 at 11:44 AM by an anonymous user from or near: Virginia Beach, Virginia, United States

    On 8-6-16 I used Microsoft acct to set up an email acct. Instead of using my Outlook acct (av*ps1@outlook.com), I created another user name: Q22r*you@outlook.com. My password for that account, due to my ignorance, will not work. Is there any way you can allow me to keep my original av*ps1@outlook.com user name and allow me to use another Microsoft password?

    delete


    • Posted: Aug 18, 2016 at 12:48 PM by info

      Microsoft will not allow that. You will have to change your password. Use the "Forgot Password" link.

      delete


  • Posted: Aug 16, 2016 at 11:51 PM by an anonymous user from or near: Kempton Park, Gauteng, South Africa

    Hi, they gave me a pin but when I'm trying to login it says it's wrong.

    delete


  • Posted: Aug 16, 2016 at 1:06 PM by an anonymous user from or near: Maputo, Cidade de Maputo, Mozambique

    Forget my Microsoft password now I'm straggling to go through.

    delete


  • Posted: Aug 16, 2016 at 1:00 PM by an anonymous user from or near: Maputo, Cidade de Maputo, Mozambique

    I think I put wrong cell numbers.

    delete


  • Posted: Aug 12, 2016 at 8:20 PM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    I forgot the code you sent to me about my email.

    delete


  • Posted: Aug 2, 2016 at 7:47 PM by an anonymous user from or near: Waxhaw, North Carolina, United States

    I am getting a lot of spam with the email address starting with "account-security-noreply@ account.microsoft.com" - spam ranges from vi*gra substitutes to we have your approved loaner for $100,000 and others. What is going on? Are you forwarding these emails to me? How do I block these?

    delete


    • Posted: Aug 2, 2016 at 10:37 PM by info

      Those are being sent by spammers. Please flag them as Junk or Spam so they are automatically filtered.

      delete


  • Posted: Aug 2, 2016 at 12:51 AM by an anonymous user from or near: Saint Marys, New South Wales, Australia

    I have been locked out of one of my accounts since June 2016. I have used the send verification code to my other email, but even though it says the code has been sent, it never gets a response. These accounts were linked by me so I could use both accounts to rescue each other. I am really needing access to this account- I have left it for a month in the hope it corrected itself- I have had no response from microsoft. I live in Australia.

    I need this rectified and it doesnt matter how many attempts I have made to rectify this, it is isnt working- can you please reply via my email lightw*22@hotmail.com and let me know how I can get access to my account as I need it. why isnt a code being sent- can you send a code to my mobile or the lightwor*22@hotmail.com email address urgently please.
    Regards Lisa.

    delete


  • Posted: Jul 21, 2016 at 12:21 AM by an anonymous user from or near: Beirut, Beyrouth, Lebanon

    From where do I get my code?

    delete


    • Posted: Feb 22, 2017 at 11:33 AM by an anonymous user from or near: Pretoria, Gauteng, South Africa

      Where do I get my code

      delete


  • Posted: Jul 18, 2016 at 6:43 AM by an anonymous user from or near: Delhi, National Capital Territory of Delhi, India

    My hotmail account has been hacked and I am unable to access as the hacker has changed everything from the password to security question and the cell number also.

    The security code which I am getting on my alternate email id is in 4 digits, whereas the hotmail site is asking for 25 digit security verification code.

    Pls help me retrieve my hotmail account urgently.

    Neena.

    delete


  • Posted: Jul 14, 2016 at 3:41 PM by an anonymous user from or near: Ottawa, Ontario, Canada

    I need to reset my email in order to get into it and i was asking to create a new userid and contact microsoft team to get the security code and i am don't know how to do it.

    delete


  • Posted: Jul 12, 2016 at 4:23 PM by an anonymous user from or near: Lebanon, Oregon, United States

    Okay I got an email saying something was wrong after changing my password three times now I get this message
    Access Denied

    You don't have permission to access "http:// redir.windows.microsoft.com /liveid?" on this server.
    Reference #18.655832b8. 1468358573.2b5fdd15

    delete


  • Posted: Jun 19, 2016 at 7:57 AM by an anonymous user from or near: Herndon, Virginia, United States

    I cant download my whatsapp it keeps telling me I need to verify my account but I've done that so many times its not helping.

    delete


    • Posted: Sep 20, 2016 at 10:12 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

      When I'm downloading WhatsApp it telling me that need to verify my account.

      delete


  • Posted: Jun 16, 2016 at 2:44 PM by an anonymous user from or near: Lagos, Nigeria

    Please help me I forgot my Microsoft account password, am trying to reset my password since Sunday but no way, I have followed all the direction, but one thing is that just to receive a code to finish the proses but am not be able to receive message, what should I do to receive my code... Please I need your reply and your help, thanks?

    delete


  • Posted: Jun 9, 2016 at 8:05 AM by an anonymous user from or near: Monroe, United States

    I have forgotten my hotmail password, and have not been able to accrss my mail. I finally got a securitycode from the microsoft account team and they sent mea email at a different address to: click this link to reset your password:
    https://account.Live.Com /password/reset ...

    Clicking did nothing, so I put in on my search which said nothing as that was found. How do I get in contact with the microsoft account team to get to that link?

    delete


    • Posted: Jun 9, 2016 at 10:28 AM by info

      The link works, we have tried it. Copy and paste in the link your web web browser address and press the "Enter" or "Return" on your keyword, or just press the "Go" button on your web browser.

      Note: we have removed parts of your link in your comment because of security reasons.

      delete


  • Posted: Jun 7, 2016 at 12:52 PM by an anonymous user from or near: Ilford, United Kingdom

    I have submitted email code request about 10 times tells me check my in box for code from team; no email gets sent. How can I overcome forgot password if they don't send me code help?

    delete


  • Posted: Jun 6, 2016 at 9:56 AM by an anonymous user from or near: Houston, Texas, United States

    When I clicked on the link, it was blocked by my antivirus software as "UNSAFE." I'm not totally confident about Joey's response that it is not a scam and that it is safe.

    delete


  • Posted: Jun 2, 2016 at 11:24 PM by an anonymous user from or near: Dar es Salaam, Dar es Salaam Region, Tanzania

    I don't know how to verify my Microsoft account. Plz help

    delete


  • Posted: May 30, 2016 at 3:50 PM by an anonymous user from or near: Puerto Vallarta, Jalisco, Mexico

    I want to eliminate the message from Microsoft "Unusual sign-in activity" I don't use their service. I receive it 2 or 3 times daily, and it's irritating. HELP !!

    delete


    • Posted: May 30, 2016 at 7:12 PM by info

      The messages are being sent by cyber-criminals and cannot be stopped. Try filtering or flagging the message as spam or junk.

      delete


  • Posted: May 18, 2016 at 11:33 AM by an anonymous user from or near: Columbia, Missouri, United States

    I can't sign in, because I need a security code.....but...I don't have a cell phone which your sign in calls for to get the security code. I am at the library and have no access to a phone.
    I do have a yahoo account, but no screen let's me give that info as they all require a phone number...which I can't give.

    delete


  • Posted: May 5, 2016 at 6:37 PM by an anonymous user from or near: Kingston, Jamaica

    Want to update my WhatsApp but I have to go through Microsoft,when I put in my username and password it keep on saying verifying code but it keep on sending the code to a email address that I am no longer using, how do I get it to send it to the right email address.

    delete


    • Posted: May 5, 2016 at 7:56 PM by info

      If you recently changed your email address, remember, it takes up to 48 hours to update on all of Microsoft's system. Therefore, wait the specific amount of time and try again.

      delete


  • Posted: Apr 10, 2016 at 12:26 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    I did Microsoft account so when I want to login it's tells me that I have to verify my account by checking massages on my inbox. When I try to check my account, it doesn't appear on Google, so help me.

    delete


    • Posted: Apr 10, 2016 at 8:23 AM by info

      Check your spam/junk folder, just in case the email was accidentally filtered by Gmail.

      delete


  • Posted: Mar 28, 2016 at 11:42 AM by an anonymous user from or near: Limoges, Limousin, France

    I received following email in my email account. xxxxx is where I HAVE simply replaced my account name. I have not clicked on the link 'click here'. How do I know if this is genuine?

    "Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account xxxxxxxxxxx
    If this was you, you can safely ignore this email. We'll send you another message when the 30-day waiting period is over.
    If this wasn't you, someone else might be trying to take over xxxxxxxxxxxxxx Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team"

    delete


    • Posted: Mar 28, 2016 at 12:36 PM by info

      Remember, never click on a link in an email message to sign into your account. Most email messages cannot be trusted.
      So, to determine if something has happened to your account, always sign directly into it from your Web browser or mobile app. And, if there is something wrong with it, a message will be displayed to you.

      This is your best defense against phishing or fake emails.

      delete


  • Posted: Mar 13, 2016 at 11:58 AM by an anonymous user from or near: Lagos, Nigeria

    Am using prestigio 8500 due. I can't access any apps on it cause the Microsoft account is asking for a code, which I don't know about. Please I need the code so I can download my app.

    delete


  • Posted: Mar 12, 2016 at 6:00 AM by info

    Received the following via email:
    "I keep getting junk emails from aCCount-security-noreply@aCcount.microsoft.COM, i added it to block site, but still i keep getting junk email. keep getting junk emails from aCCount-security-noreply@ aCcount.microsoft.COM, I added it to block site, but still I keep getting junk email."

    delete


  • Posted: Mar 9, 2016 at 11:31 AM by an anonymous user from or near: Swindon Village, United Kingdom

    I received an email from Microsoft Account Team which stated:
    We've detected something unusual about a recent sign-in to the Microsoft account r.*****@live.co.uk.to help keep you safe, we've required an extra security challenge.
    Sign-in details:
    Country/region: Argentina
    IP address: 201.220.19.111
    Date: 08/03/2016 11:42 (GMT)

    If this was you, then you can safely ignore this email.
    If you aren't sure whether this was you, a malicious user might have your password. Please review your recent activity and we'll help you take corrective action.

    Is this really Microsoft?

    delete


    • Posted: Mar 9, 2016 at 11:41 AM by info

      In order to determine if the email is legitimate, please forward the original email to us.

      delete


      • Posted: May 1, 2016 at 2:21 AM by an anonymous user from or near: Yaqum, Israel

        I received a virtually similar e-mail. The same formatting. What made it plausible is that I am outside the UK, but not in the US as stated, but if there was any re-routing it may appear to have come from the US. See below.

        Sign-in details:
        Country/region: United States
        IP address: 149.88.127.197
        Date: 5/1/2016 6:07 AM (GMT)

        If this was you, then you can safely ignore this email.
        If you're not sure this was you, a malicious user might have your password. Please review your recent activity and we'll help you take corrective action.
        Review recent activity
        To opt out or change where you receive security notifications, click here.

        I clicked taking me to a page giving my e-mail but asking me to confirm my e-maI address. At that that point my suspicions hit the stop button. It seems like phishing to me. Could you please confirm and do you think all is still safe with my account. I did not enter any personal details, just clicked on the account.

        Thanking you in advance,

        Mike

        delete


  • Posted: Mar 1, 2016 at 2:27 AM by an anonymous user from or near: Las Vegas, United States

    Every time I travel, I get a notice from Microsoft saying that there is a security alert. Someone might be signing into my account. My email is frozen and I have to go through a code check, etc.

    I do all this and still get a security alert that I have to recover my account!

    This is so annoying. It happens every time I travel.

    Cut it out already. I have verified everything and still get these notices. I am not able to bother with all these notices as I am relying on free wifis because I travel. Stop the nonsense.

    delete


  • Posted: Feb 27, 2016 at 4:22 AM by an anonymous user from or near: Nottingham, United Kingdom

    Today I received a text message from MSFT saying:
    "Someone else might have accessed Microsoft account el*****@hotmail*.uk. Recover at https://account.live.com"

    I am guessing this is malicious but I just wanted to check?

    delete


    • Posted: Feb 27, 2016 at 7:20 AM by info

      It appears to be a scam, but it is hard to tell without the actual text message. For security reasons, change your password.

      delete


      • Posted: Feb 27, 2016 at 7:25 AM by an anonymous user from or near: Nottingham, United Kingdom

        Thanks. I've also found I've had an email too from account-security-noreply@account. microsoft.com saying:

        "Microsoft account
        Security alert
        We think that someone else might have accessed the Microsoft account el*****@hotmail.co.uk. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
        If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
        If you haven't already recovered your account, we can help you do it now.
        Recover account
        Learn how to make your account more secure.
        Thanks,
        The Microsoft account team"

        delete


  • Posted: Feb 21, 2016 at 7:57 AM by an anonymous user from or near: Petersburg, United States

    I have a new pc and, after many years have forgotten the password for my email account. I have requested a new code several times, from Microsoft. Have not received anything regarding my repeated requests. I need to access the email account that I've had for many years. Many thanks.

    delete


  • Posted: Feb 9, 2016 at 2:01 PM by an anonymous user from or near: Cuyahoga Falls, Ohio, United States

    I have been going around and around with the microsoft site where I thought I set up an account. It continually tells me that I have everything incorrect.

    I want to CA all of this so I can get back to living a normal life. How do I remove this stuff?

    D.Papes

    delete


  • Posted: Jan 27, 2016 at 11:27 AM by info

    The following website is a fake, created by cyber-criminals. So, if you are taken to it, please do not attempt to sign-in with your username and password:
    http://win-outlook.com/update.htm

    delete


  • Posted: Jan 26, 2016 at 1:53 PM by an anonymous user from or near: San Antonio, Texas, United States

    Is this legitimate information from Microsoft? Received via email?

    "Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account ta*****@aol.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now."

    delete


    • Posted: Jan 26, 2016 at 2:01 PM by info

      In order to tell if the message is legit or not, we need to see the original email message. Please forward the original email message to info@onlinethreatalerts.com.

      delete


  • Posted: Dec 25, 2015 at 4:52 AM by an anonymous user from or near: Texas, United States

    I received an email from Microsoft live windows lottery stating that my email address had won $500,000,00 and wanted my full name email address & phone number.

    I was wondering if this could be legitimate or it be a scam.

    delete


    • Posted: Dec 25, 2015 at 5:10 AM by info

      It is a scam. Click here for information.

      delete


  • Posted: Dec 23, 2015 at 11:22 AM by an anonymous user from or near: Wetumpka, Alabama, United States

    I'am on windows 10 now but been on windows 7 for years, that is when I signed up. I have no idea what my password or my code is. They said to create a new email, can I have two emails? If I can reset or delete this microsoft then install one. Please help.

    delete


  • Posted: Dec 8, 2015 at 1:05 PM by an anonymous user from or near: London, England, United Kingdom

    I had an email on Sunday 6/12/2015 saying that there has been some unusual sign-in activity on my Microsoft account.It was sent from Microsoft Account Team account-security-noreply@ account.microsoft.com, it said someone had tried to sign in from China and gave the ip address. It wanted an extra security challenge.

    Is this a scam email, as I followed the instructions and changed my password. I have changed it again since, in case of compromise.

    delete


    • Posted: Dec 8, 2015 at 1:15 PM by info

      Yes, it is a scam. Never click on a link in an email message to change your passwords. Always go directly to: account.microsoft.com in your web browser to change your Microsoft, Live or Hotmail password. Please change your password again, right now, before it is hijacked by the cyber-criminals who tricked you into clicking on the link in the fake email message!

      Remember, if there is a problem with your Microsoft account, you will notified once you go directly to account.microsoft.com in web browser and sign into your account.

      delete


  • Posted: Nov 30, 2015 at 9:19 AM by an anonymous user from or near: Bañga, Soccsksargen, Philippines

    I cant access and verify my Microsoft account. I'm just newbie in using this phone..I never receive any message to finished my account...please help me for verifying my account; its been two weeks and until now its always the same.

    delete


  • Posted: Nov 17, 2015 at 7:43 AM by an anonymous user from or near: Kigali, Rwanda

    How can I get the code for the Microsoft account for accessing the store of the phone. Plz.

    delete


  • Posted: Oct 22, 2015 at 11:27 AM by an anonymous user from or near: Denham Springs, Louisiana, United States

    On my other laptop I have tried numerous time to change my password that I forgot and the ones Microsoft keeps sending me will not work.

    delete


  • Posted: Oct 6, 2015 at 9:13 PM by an anonymous user from or near: Perth, Western Australia, Australia

    I have tried all the suggestions multiple times
    when I request a reset code for my outlook account I am sent a four digit code
    when I use it outlook tells me I require a seven digit code - this has happened a number of times
    when I request a code via text nothing happens
    when I request a password reset (even though I know my password is correct) nothing happens
    Is this because I have hotmail account and a live account?
    Is it happening because I have accessed both accounts on my desktop and my ipad?
    one forum suggested the problem was caused by windows 8 so I installed windows 10 -
    this hasn't solved my problem, I still cannot access my live account, which I have had for years
    I am now really really frustrated!!!!

    delete


    • Posted: Jan 28, 2016 at 5:34 PM by an anonymous user from or near: Hemet, United States

      I also keep getting a four number code and not the seven digit code. What is the answer? I need a phone number for the microsoft account team, which is another frustrating process. Do Microsoft even respond to these questions? Frustrated in California!

      delete


  • Posted: Sep 23, 2015 at 2:54 AM by an anonymous user from or near: Denham Springs, Louisiana, United States

    They are asking me for a code so I can get into my Microsoft account, but I can't even message to even get the code.

    delete


  • Posted: Sep 20, 2015 at 10:04 PM by an anonymous user from or near: Wellington, Wellington, New Zealand

    Hi, just checking is this legit?

    "Dear Microsoft service account user,

    As Part of our effort to Improve Your mail experience across our services.

    We are updating the Microsoft Services Agreement and Privacy statement made clearer.

    Your account will be shutdown shortly if you refuse to update your account in the ongoing 2015 Microsoft account service update.

    Please take a moment to renew your account, so you can continue enjoying our services and be Able to Receive emails at the moment.

    joe_gray6@hotmail.co .nz

    Click Here To Update Your Account

    Thank you for Being a Microsoft Office 365 customer."

    delete


    • Posted: Sep 20, 2015 at 10:10 PM by info

      No, it is not legit. It is a phishing scam sent by cyber-criminals.

      delete


  • Posted: Sep 20, 2015 at 8:28 PM by an anonymous user from or near: Maseru, Lesotho

    I didn't get code I only find this message: "Belinah@gmail.com was added to Belinah@gmail.com.visit https://account.live.com/ to confirm. What can I do because it doesn't allow me to download whatsapp?

    delete


  • Posted: Sep 17, 2015 at 1:34 AM by an anonymous user from or near: Sandy, Utah, United States

    Trying to reset password for Cortana. Glitch: could not remember old password. Created new one, and now it keeps asking me for my old one. Duh! Why would I set up a new password, when I couldn't remember the old one in the first place?

    I cannot get in!!

    delete


  • Posted: Sep 16, 2015 at 12:27 AM by an anonymous user from or near: Abuja, Niger, Nigeria

    I recently signed into my Microsoft account.I was asked to verify my mobile number by filling in phone number and my country.I filled it and was shown send a code.I clicked it and was showed a box to fill in my access code which I did not receive.What can I do?

    delete


  • Posted: Sep 12, 2015 at 5:58 PM by an anonymous user from or near: Lagos, Nigeria

    I changed my Microsoft account. Each time I want to download apps, I'm always asked to check my Microsoft verification code. I usually check my Gmail account but couldn't find it. How can I solve the problem.

    delete


  • Posted: Sep 10, 2015 at 10:33 AM by an anonymous user from or near: Tucson, Arizona, United States

    every time I try to sign in to my yahoo mail, I must first receive security code from yahoo...why?

    delete


  • Posted: Sep 8, 2015 at 7:49 AM by an anonymous user from or near: Kingston, Ontario, Canada

    I changed my email address and was told to go to the new address to find the new security code; however I can't access the internet or my email to get the new information because the system wants me to enter the security code that I am trying to get. HELP!

    delete


  • Posted: Aug 28, 2015 at 1:42 PM by an anonymous user from or near: Harrow, England, United Kingdom

    I get a lot of emails from scammers using account-security-noreply@ account.microsoft.com. How do I block these without blocking legit emails?

    delete


    • Posted: Aug 28, 2015 at 3:08 PM by info

      When the emails come into your Inbox, flag them as Spam or Junk.

      delete


  • Posted: Aug 21, 2015 at 2:42 PM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    This Microsoft thing is messing up my life , can't do anything with this phone than I received, this is just killing my vibe.

    delete


  • Posted: Aug 19, 2015 at 3:18 PM by an anonymous user from or near: Odessa, Texas, United States

    I need someone to contact me
    I am not able to log into any microsoft account and I feel I have been forced to make one when I purchased this computer.
    I am highly annoyed because it not only forced me to download the stupid microsoft 10 programme which by the way completely sucks and I hate it.
    I can now not even log into the damn microsoft account. can someone please do something before I throw this damn computer against the wall and mess up my life more than this horrendous program has already.

    delete


  • Posted: Aug 16, 2015 at 5:23 PM by an anonymous user from or near: Davenport, Iowa, United States

    Why do I continuously get a message that I need to verify my account & each time I do, I receive a security code but it never works causing me not to be able to sign in..? Why must I constantly sign in anyway..!!!? This is very aggravating!!!!!

    delete


  • Posted: Aug 12, 2015 at 1:15 PM by an anonymous user from or near: Deerfield, Wisconsin, United States

    Am waiting and waiting for a confirmation code from Microsoft to verify my account but am not receiving it.
    Please help me. ~

    delete


  • Posted: Aug 7, 2015 at 9:32 AM by an anonymous user from or near: Martorell, Catalonia, Spain

    I just open a Microsoft account and they sent me a code to verify my account, but I can't locate it. Please help me.

    delete


  • Posted: Aug 6, 2015 at 11:00 PM by an anonymous user from or near: Osaka, Osaka, Japan

    My wbh*26@outlook.com account has frozen and will not open at all. I can't check your verification message or any emails!!!
    This account has been a dud since I first opened it over three years ago. For ten years I was in love with Hotmail.com and then you changed to this malfunctioning atrocity!

    I had to revert to Google's gmail because IT WORKED!!!

    I AM TRYING TO APPEASE YOUR REQUEST, AFTER REQUEST, AFTER REQUEST, TO UPDATE MY INFORMATION. However YOU KEEP ASKING ME TO FILL IN THE WB*****.COM email address.

    These ASTEISKS are incorrectly posted.
    There SHOULD BE 6****** - not 5*****!
    wbhawk26. wb******.com SIX, add them up! You keep giving me 5 to fill in????
    I am lost!?

    delete


  • Posted: Aug 6, 2015 at 4:45 PM by an anonymous user from or near: Port Richey, Florida, United States

    trying to set up Cortana, but don't remember my old password. so I create a new one and enter it, but then software say you need to enter your old password one more time before we go ahead......duh .....I didn't remember my old password and went thru the forgot you password process to create a new one.......now I cant use the new one unless I supply the old one , one last time........that I don't remember


    this is a dumb circle
    can I get some help......I like windows 10 so far but cant get anywhere with Cortana

    delete


  • Posted: Aug 2, 2015 at 6:52 PM by an anonymous user from or near: Florida, United States

    How do you verify your account?

    delete


  • Posted: Jul 24, 2015 at 2:16 PM by an anonymous user from or near: Kirkuk, At Tamim, Iraq

    Hello every one, thank you.

    delete


  • Posted: Jul 22, 2015 at 9:28 PM by an anonymous user from or near: Lynnwood, Washington, United States

    I keep getting messages sign in failed
    when you click on it it says server password has changed enter the new password.

    Not sure whats going on got a Microsoft account team saying unusual sign in activity went in to and checked it out and someone is trying to sign in from a California IP and its not me what can I do?

    delete


    • Posted: Jul 22, 2015 at 10:15 PM by info

      The message maybe a phishing scam. Please go to www.live.com and attempt sign into into your account. If you are able to, please change your password immediately.

      delete


  • Posted: Jul 11, 2015 at 11:51 AM by an anonymous user from or near: Watlington, Oxfordshire, United Kingdom

    I keep getting a message from Microsoft to verify my email. Keep asking me to check my email for a message. They meant to send me but every time I check there is nothing there from them.

    delete


    • Posted: Jul 11, 2015 at 5:06 PM by info

      Please forward the message to us. And be careful because the message may have been have sent by cybercriminals, and not Microsoft.

      delete


  • Posted: Jul 1, 2015 at 8:09 AM by info

    This was sent to us:

    "I recently changed my mobile number because I am relocating to another city and shortly thereafter I notified Microsoft to update my profile with this new mobile number. Microsoft responded saying that within 30 days my profile would be updated.

    Three days later I received emails from Microsoft notifying me that there seemed to be unusual activity on my email address and they were going to text me a code and I would respond thus indicating that the recent activity on my email address was in fact me and all was OK.

    But Microsoft had not yet updated my profile with my new mobile number therefore I could not possibly receive the text that they were going to send so I had to go through an arduous process of identifying the most recent email messages I had sent, the latest file names I had created etc, etc. This process took a few days and I am sure it took up lots of your time as well as mine and all the while my email address was blocked.

    Eventually everything got resolved and Microsoft "unblocked" my email address however I would like to think that there is a less complex methodology available that could be used in the future. If Microsoft had been able to update my profile with my new mobile number a little quicker that would have been helpful.

    Regards
    G.Malcolmson"

    delete


  • Posted: Jun 27, 2015 at 5:16 PM by an anonymous user from or near: Atlanta, Georgia, United States

    I'm trying to get my old Microsoft information but it keep getting it wrong. I have more than one email address; I'm not that good at using phone and I've never owned a computer. It seems everything I try is backwards. I'm sorry for the mistake Jeff.

    delete


  • Posted: Jun 26, 2015 at 11:17 AM by an anonymous user from or near: Cardiff, Cardiff, United Kingdom

    I'm trying to recover my windows live mail password. I get most of the way through and then I'm asked for my 7 digit code. What 7 digit code?

    delete


  • Posted: Jun 24, 2015 at 8:24 PM by an anonymous user from or near: Nakhon Ratchasima, Changwat Nakhon Ratchasima, Thailand

    Your introduction of the "Microsoft" account has been an absolute pain in the bracket for many loyal and faittful, longtime microsoft clients.

    delete


  • Posted: Jun 21, 2015 at 11:52 PM by an anonymous user from or near: Chicago, Illinois, United States

    I been trying to figure out my password cause I forgot it and when I found it, Microsoft wouldn't let me download APS, telling me I tried too many times. Now it has a block on, so I'm at a loss. Maybe I have to close this account because I'm tired of trying C. Pate!

    delete


  • Posted: May 29, 2015 at 5:39 PM by an anonymous user from or near: Randfontein, Gauteng, South Africa

    I cant download any apps because of this Microsoft ishh its annoying I keep asking them to resend me the verification email they say.

    I cant ask for more verification emails, I cant even get the emails in my junk mail. I'm pissed off to hell with this windows phone!

    delete


    • Posted: Jun 14, 2015 at 11:49 PM by an anonymous user from or near: Mumbai, Maharashtra, India

      I can't download and I don't have verification code.

      delete


  • Posted: May 26, 2015 at 12:59 AM by an anonymous user from or near: Consolacion, Central Visayas, Philippines

    I sign in, but I have to read an email from your account team and follow the instructions to complete the account, but I could not find the mail in my inbox, my account is at yahoo, but the inbox is empty, where do I find it.

    delete


    • Posted: May 26, 2015 at 5:40 AM by info

      Look in your Junk/Spam folder.

      delete


  • Posted: May 25, 2015 at 8:50 AM by an anonymous user from or near: Oklahoma City, Oklahoma, United States

    I am trying to reset my password on microsoft account. I keep requesting a code to be sent to a gmail account. I am not getting the mail. Can you please help me reset the password on this account without using gmail account.

    delete


  • Posted: May 25, 2015 at 3:40 AM by an anonymous user from or near: England, London, United Kingdom

    I want to enter into my microsoft inbox account, but they keep telling me that they have sent a message to my inbox or junk mail and that I should check it before I could proceed. I just dont understand it anymore.

    delete


  • Posted: May 14, 2015 at 7:00 AM by an anonymous user from or near: Avilés, Asturias, Spain

    I received two mails and I don´t know if is a spam but at the moment I am concert of cliking in the link just in case.

    Please could you tell me if is a spam.

    thank you


    Microsoft account team (acccount.verification _servces@outlook.com) Add to contacts 5/11/2015 Keep this message at the top of your inbox
    To: noreply@account.microsoft.com
    acccount.verification_servces@outlook.com
    OUTLOOK SECURITY UPDATE
    Dear Outlook user!

    and this one previously

    Your email address is at risk!!!

    Due to a recently finished upgrade in our microsoft security to serve you better and protect scam

    kindly click on the 2015 below to upgrade your account.
    Windows Live 2015
    Note:You will loose access to your Outlook account if you do not upgrade your email in next 24 hrs


    Thanks for using Hotmail!
    Hotmail! Team
    Request To Close Your Account‏‏‏‏‏


    Microsoft copration center (sequritycenter0934@outlook.com) Add to contacts 9:05 AM Keep this message at the top of your inbox
    To: sequritycenter0934@outlook.com
    sequritycenter0934@outlook.com
    Security alert
    Protecting your account is a matter taking seriously.

    Due to recent activities going on in your account we hereby suspend your account from sending and receiving of messages.
    if you do not update your account in the next 18hours you will loose access to your account totally.

    Follow the account service link below:

    This process takes just a few minutes and once complete, We'll get back to you.

    CLICK HERE

    The account team
    Copyright © 2015

    delete


    • Posted: May 14, 2015 at 7:51 AM by info

      Please post a copy of the email.

      delete


  • Posted: May 12, 2015 at 4:19 PM by an anonymous user from or near: East Greenwich, Rhode Island, United States

    Date: Mon, 11 May 2015 13:14:59 -0700
    From: account-security-noreply@account.microsoft.com
    Subject: Microsoft account security info
    To: *@hotmail.com

    Microsoft account Security info replacement

    Someone started a process to replace all of the security info for the Microsoft account *@hotmail.com.

    If this was you, you can safely ignore this email. Your security info will be replaced with 14018231239 when the 30-day waiting period is up.

    If this wasn't you, someone else might be trying to take over *@hotmail.com. Click here and we'll help you protect this account.

    Thanks,
    The Microsoft account team

    is this real..what do I need to do...

    delete


    • Posted: May 12, 2015 at 4:37 PM by info

      The email is a phishing scam, just delete it.

      delete


  • Posted: May 12, 2015 at 12:19 AM by an anonymous user from or near: Kampala, Kampala, Uganda

    Am waiting for a confirmation code from Microsoft Acount team to verify my account but am not receiving it.

    What is da problem about my email? Please help me.

    delete


  • Posted: Apr 27, 2015 at 12:43 AM by an anonymous user from or near: Naperville, Illinois, United States

    I think someone hacked my outlook account because there a code that pops up and my phone is acting weird..?

    delete


  • Posted: Apr 23, 2015 at 1:14 PM by an anonymous user from or near: Leidschendam, South Holland, Netherlands

    Today I received the following:

    "Subject ID: 404 WARNING (APRIL 2015)

    Dear USER,
    Your ccount have some security issues ad needs to be fixed at once.
    KINDLY CLICK verify SIGN IN TO RESOLVE THE ERROR."

    I did nothing and did not click the highlighted word VERIFY as I am worry that it is a scam.

    Please advise me.?

    Thank you
    Best regards,

    delete


    • Posted: Apr 23, 2015 at 3:30 PM by info

      You are right, the email is a phishing scam.

      delete


  • Posted: Apr 18, 2015 at 12:20 PM by an anonymous user from or near: Calgary, Alberta, Canada

    Had went to change information on my account regarding a change of phone number, and when Microsoft sent me the 6 digit code it didn't work as it wasn't a proper code ....disgusted!!!

    delete


  • Posted: Apr 15, 2015 at 10:17 AM by an anonymous user from or near: Hull, Quebec, Canada

    I am asking that hotmail stop messing with my email. I am really a nobody I am on welfare not even working and I have no money to take so I have nothing, so please stop messing with my email.

    I just want to send some resume out so I may get a job; please this is harassment and I am so tired of this.

    delete


  • Posted: Apr 14, 2015 at 11:37 AM by an anonymous user from or near: Jacksonville, Florida, United States

    I am waiting for you to send me a code in a text so I can change my password.

    Microsoft sent me a 4 digit code and is asking for 7 digit code

    delete


  • Posted: Apr 9, 2015 at 11:10 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    I have just received the following email:

    Is this for real or a scam

    "Dear User,

    Someone recently tried to use an application to sign in to your Microsoft account on.


    Wednesday, Aprril 9th, 2015 10:26 AM GMT

    IP Address: 70.193.136.25

    Location: United States (USA)

    However, we blocked this attempt because we could not identify if it was you.

    Please confirm that this action was made by you by verifying your account with us.

    Verify Account

    Failure to verify might lead to account Hijack or closure within 24 hours

    Sincerely
    © Microsoft 2015."

    I'd really appreciate your comment.

    delete


    • Posted: Apr 9, 2015 at 12:35 PM by info

      The email is a phishing scam. Do not follow the instructions in it.

      delete


  • Posted: Apr 8, 2015 at 9:57 AM by an anonymous user from or near: Muscat, Oman

    I received sms from one number, which mentioned microsoft verification number. What is that verification number, and what for I have to use that? I didn't request anything from microsoft.

    delete


    • Posted: Apr 8, 2015 at 10:22 AM by info

      If you didn't requested it, just ignore it.

      delete


  • Posted: Apr 8, 2015 at 9:37 AM by an anonymous user from or near: London, Ontario, Canada

    I just tried to reset my password for my hotmail account and received a reply that verified my account and gave me a link to reset my password.

    That link redirected me to and when I entered my account name it says that I was not recognized and tried again and then it says all previous codes have been invalidated?

    I cannot access anything as when I try, it takes me to the sign in page as my account so won't even let me set up a new account.

    How do I contact them through my gmail account so I can tell them what is happening?

    delete


    • Posted: Apr 8, 2015 at 10:20 AM by info

      Click the link in the article above to recover your account.

      delete


  • Posted: Apr 5, 2015 at 7:20 PM by an anonymous user from or near: Pittsburgh, Pennsylvania, United States

    That made no sense at all.

    delete


  • Posted: Apr 3, 2015 at 10:27 PM by an anonymous user from or near: Kampala, Central Region, Uganda

    I have a Microsoft account but am un able to download apps when I sign in nothing changes. Am requesting for a verification. Code thank you.

    delete


  • Posted: Apr 1, 2015 at 7:45 PM by an anonymous user from or near: The Pas, Manitoba, Canada

    I received the following e-mail but when I click on the link it provides, AVG antivirus blocks it stating threat has been removed.

    Can not use the link and no way to contact them

    My account will be blocked in one day ??? Pls help
    Need a phone # or e-address for them.

    ---------
    "From: member_services0000000 @outlook.com

    Subject: FINAL WARNING (ACCOUNT WILL BE CLOSED)

    Your Account Will Be Blocked!

    Your Account will Expire on Friday, April 3 - - 2015

    If you would like to continue using your Email Address,

    RE-ACTIVATE YOUR ACCOUNT NOW!!

    YOU WILL LOSE YOUR EMAIL ADDRESS IF YOU DO NOT UPGRADE YOUR ACCOUNT.

    UPGRADE IS FREE OFF CHARGE.

    Thanks.

    Microsoft! Inc ©2015 All Rights Reserved"

    delete


    • Posted: Apr 1, 2015 at 8:12 PM by info

      The email is a phishing scam. Do not follow the instructions in it, because it was sent by cyber-criminals to steal your username and password, which they will use to hijack your account.

      delete


  • Posted: Mar 29, 2015 at 1:39 PM by an anonymous user from or near: Baltimore, Maryland, United States

    I just want my code to my Microsoft for my widow phone.

    delete


  • Posted: Mar 28, 2015 at 6:53 AM by an anonymous user from or near: Poplar Bluff, Missouri, United States

    I have been trying to reset my account password and set new email for my account and it keeps saying limited account wait 24 hrs... what do I do?

    delete


    • Posted: Mar 28, 2015 at 10:00 AM by info

      Use the link in the article above to contact Microsoft.

      delete


  • Posted: Mar 25, 2015 at 7:10 PM by an anonymous user from or near: Chicago, Illinois, United States

    This is ridiculous. I wanted to change my security info for Hotmail and changed my email address to send me alerts if I forget my password or if someone tries to log into my account.

    Now I can't log into my account to view my emails for a entire month.

    What???? Dumbest thing ever. Microsoft Hotmail gets on my nerves. Did they ever think that I needed to view my emails for important messages, no just log me out for an entire month. l

    Microsoft is so backwards it is ridiculous. After this fisaco, I'm going to delete all of my emails from them and switch to Gmail. At least they are not that difficult to deal with. Hotmail and Mail(dot)com are are the worst email providers on this planet.total cow manure.

    delete


  • Posted: Mar 22, 2015 at 7:53 PM by an anonymous user from or near: Rochester, New York, United States

    Got this email. Is it legit or a scam?

    Microsoft account
    Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account (my email address).
    If this was you, you can safely ignore this email. Your security info will be replaced with 15854893440 when the 30-day waiting period is up.

    If this wasn't you, someone else might be trying to take over (my email address). Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team

    delete


    • Posted: Mar 22, 2015 at 8:22 PM by info

      Please forward the original email message to us at info@onlinethreatalerts.com .

      That is the only way we will be able to tell if the email legit or not.

      delete


  • Posted: Mar 21, 2015 at 7:45 AM by an anonymous user from or near: Paisley, Renfrewshire, United Kingdom

    How do I put my correct phone number into security question?

    delete


  • Posted: Mar 19, 2015 at 8:47 PM by an anonymous user from or near: Coquitlam, British Columbia, Canada

    If you want to know where that mail came from and where the reply is really going to, open the headers.

    delete


  • Posted: Mar 16, 2015 at 12:51 PM by an anonymous user from or near: Sheffield, Sheffield, United Kingdom

    after trying to sign into my Hotmail account got a message saying "call us over protective etc" Telling me to enter a code sent to my phone. I was sent a 4 digit code which when entered was told that I should have a 5 digit code

    delete


  • Posted: Mar 14, 2015 at 11:23 PM by an anonymous user from or near: Brahmapur, Odisha, India

    I deleted my Microsoft code which received in sms ...how can I recover my code?

    delete


    • Posted: Mar 15, 2015 at 7:46 AM by info

      Go to www.live.com, and click on "Can't access your account?"

      delete


  • Posted: Mar 13, 2015 at 2:17 AM by an anonymous user from or near: Friendswood, Texas, United States

    "Ck2WgKzQnARY xLWKYFD6c5toD5Q gLjBfIYzJXNzz 8K3sW5ZB8cY81e QiLZFnPjoDHg04 mZTcYOe7IkCB8Wc BGyP5Ou7V8fq4OA zFzWVUlHb5xXo8...

    Thanks,
    The Microsoft account team"

    What is this and how do I use it?

    delete


  • Posted: Mar 11, 2015 at 5:02 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    I have problem with my email is keeping saying enter your code we sent in your email adress,I can't download anything please help me.

    delete


  • Posted: Mar 10, 2015 at 4:15 PM by an anonymous user from or near: Wolverhampton, England, United Kingdom

    I received my security code what next.

    delete


    • Posted: Mar 10, 2015 at 4:53 PM by info

      Go to www.live.com, and click on "Can't access your account?"

      delete


  • Posted: Mar 8, 2015 at 5:27 AM by an anonymous user from or near: Makati City (Bel Air), Metro Manila, Philippines

    The process is not working for me.I have tried for several days to follow the procedure to retrieve my password wherby u get asked your phone number and last four digits of your number.

    But when I click send code it just keeps on buffering and I am not getting any code.

    As a matter of fact I can't update anything on my phone because I forgot my password and the microsoft team is not helping, but making me follow the same procedure all the time which is not working. l ~

    delete


  • Posted: Mar 5, 2015 at 10:03 AM by an anonymous user from or near: Hastings On Hudson, New York, United States

    This is driving me nuts not only when traveling. Just when I'm checking my emails on my phone I get the same thing.

    Several times a week. Get it folks, people have phones to check mail, I don't have time or patience to get a code every time, I will just stop using Hotmail!

    Plus when I'm traveling nothing works as they send the code to a Yahoo account and vice versa with similar blocks.

    delete


  • Posted: Mar 4, 2015 at 8:50 PM by an anonymous user from or near: Hobart, Tasmania, Australia

    Both of my email accounts need codes, and I cannot access either of them so I don't understand how I am to receive my codes if they're both linked together?

    delete


  • Posted: Mar 4, 2015 at 9:42 AM by an anonymous user from or near: Durban, KwaZulu-Natal, South Africa

    What is this seven digit security code that I am being asked for when I try to access my blocked Microsoft account?

    delete


  • Posted: Feb 24, 2015 at 12:46 AM by an anonymous user from or near: Colombo, Western Province, Sri Lanka

    So I cant get into my Microsoft account because I have forgotten my password.. Got a SECURITY code by e mail but where does it go. Not the Sign in page obviously ??? ~

    delete


  • Posted: Feb 23, 2015 at 8:07 AM by an anonymous user from or near: Gauteng, South Africa

    Good day,I was at an Internet cafe today and I couldn't log into my emails,therefore I tried to follow the steps on doing a security code, but now it's telling me that I'll only be able to get into my inbox next month...Can you please help as I don't know what to do and I don't want anyone accessing my inbox messages.

    delete


  • Posted: Feb 20, 2015 at 8:40 AM by an anonymous user from or near: Johannesburg, Gauteng, South Africa

    I bought a new verssed w1, when I downloaded it, it said I have to make a Microsoft account. When I did that it says that I have to wait for code; till now I'm still waiting. What causes that?

    delete


  • Posted: Feb 19, 2015 at 1:09 AM by an anonymous user from or near: Pretoria, Gauteng, South Africa

    Ths process is not working for me.I have tried for several days to follow the procedure to retrieve your password wherby u get asked your phone number and last four digits of your number.

    But when I click send code it just keeps on buffering and I am not getting any code.

    As a matter of fact I cant update anything on my phone because I forgot my password and the microsoft team is not helping, but making me follow the same procedure all the time which is not working. l

    delete


  • Posted: Feb 14, 2015 at 10:36 AM by an anonymous user from or near: Whitestone, England, United Kingdom

    So I cant get into my Microsoft account because I have forgotten my password.. Got a SECURITY code by e mail but where does it go. Not the Sign in page obviously ???

    delete


  • Posted: Feb 10, 2015 at 3:26 PM by an anonymous user from or near: City of Jacksonville, Florida, United States

    Where is my 7 digit code twice now for 30 days in two emails from msn security?

    I need to close my account long time ago.There has been nothing available.

    Why does 4 digit code come to old cell phone that is suffix of phone number 9209?

    It does not make sense.I have tried escalation team 13 times and ther has been no help at all.

    I have tried account.live.com and I cannot get past page called, help us protect your account,please have a code sent via phone text or alternate email or call.

    I am going to corporate in the big city to get some help.I dont need the account it was only for small stuff like emails from family or hotel reservations or travel.

    delete


  • Posted: Jan 30, 2015 at 1:55 AM by an anonymous user from or near: Harrow, Harrow, United Kingdom

    The Microsoft team got my phone number wrong with a zero missing at the start of my phone number,therefore cannot send me the code number.

    delete


  • Posted: Jan 28, 2015 at 6:14 PM by an anonymous user from or near: City West Cable, British Columbia, Canada

    I have been trying over & OVER to get my Outlook code. None of the info I've entered is accepted. Annoying and a waste of my time.

    delete


  • Posted: Jan 27, 2015 at 4:54 PM by an anonymous user from or near: Cold Spring, New York, United States

    I have problem to sign in my Yahoo mail account. Password missing. Yahoo sent me verification code on my old one mobile no. Which is no more working for me. I changed the country. Please help. How can I recover it?

    delete


    • Posted: Jan 27, 2015 at 5:34 PM by info

      Click on the link in the article above for help.

      delete


      • Posted: Feb 11, 2015 at 5:45 PM by an anonymous user from or near: Hervey Bay, Queensland, Australia

        I did that and it has not sent me an email to verify my account in 3 days!!!It says it takes 24hours or less. What else can I do? Is there a number to call?

        delete


  • Posted: Dec 20, 2014 at 9:42 PM by an anonymous user from or near: Sedona, Arizona, United States

    This idiodic Microsoft message "can't log in because of an unrecognized location" is ridiculous for travelers, especially those of us who travel on business all over the U.S. & Canada (30yrs for me)and some other countries.

    MS doesn't realize that phone numbers change and as a way to contact me it is crazy to use phone numbers that are obsolete.

    So now I can't login in AZ; this happens about 6 times per year and the issue was not the case for many years until a few years ago.

    Not only that when MS Hotmail went to "Live" (6 years ago?) and probably due to long download process, upon finishing I immediately started receiving the 40 junk mail, phishing scams, x -rated crap.

    And Hotmail new message is "Hooray! no more junk mail after I eliminate 100 per week.

    So now while in AZ I cannot use Hotmail and the useless Help link in this thread only brings one back to the same error message with the same wrong phone number. This is only cleared when I leave a.

    What 12 year old MS programmer invented this method of security check!

    Why do banks,airlines, Facebook, linkedin and every other site have logical security checks with logical verification procedures?

    MS -- please hire adults !

    delete


  • Posted: Dec 6, 2014 at 4:12 PM by an anonymous user from or near: Oldsmar, Florida, United States

    where do I put the security code in. I lost the page.

    delete


    • Posted: Jan 19, 2015 at 12:25 AM by an anonymous user from or near: Chilliwack, British Columbia, Canada

      I don't know where to find the security code you are asking for? Why make it so difficult for me?

      delete


      • Posted: Mar 11, 2015 at 4:17 AM by an anonymous user from or near: Dodoma, Tanzania

        Me too. Forgot my password. Went to I "Can't access my account". They are asking for a 7 digit code. Where do I get that from. I can't update anything on my phone because I can't login to my Microsoft account. Can someone help.

        delete


    • Posted: Dec 6, 2014 at 5:13 PM by info

      Click here and follow the instructions.

      delete


  • Posted: Nov 21, 2014 at 10:16 PM by an anonymous user from or near: Lake Mary, Florida, United States

    got an email from noreply@microsoft.com for new server codes that I didnLt ask for. Taught it was a phishing scam, didn't do it now I can't read or send emails.

    delete


  • Posted: Nov 21, 2014 at 10:19 AM by an anonymous user from or near: Belo Horizonte, Minas Gerais, Brazil

    I have a Hotmail account, but since the 2nd Tuesday I'm able to get into it. I had information that several viruses have been sent to my contacts.

    delete


    • Posted: Nov 21, 2014 at 12:21 PM by info

      Please click on the link next to the read text in the article above, if you are unable to access your Hotmail account.

      delete


  • Posted: Nov 10, 2014 at 2:22 AM by an anonymous user from or near: Kota Kinabalu, Sabah, Malaysia

    I received the below email...Please advise

    From: Microsoft Security Team (account-security-noreply@account.live.com.nsatc.net) Your junk email filter is set to exclusive.
    Sent: Monday, 10 Nov, 2014 7: 49 AM

    Microsoft Account

    Dear Hotmail Customer,

    It has come to our notice that your account is not yet upgraded after several notice of verification you are yet to upgrade...

    delete


  • Posted: Nov 7, 2014 at 11:53 AM by an anonymous user from or near: Pasadena, Texas, United States

    I am trying to set up a new account and there is some type of glitch and I can't sign on. it keeps saying it will send me a code but it never does. I have checked regular email and spam folders for now both accounts I have tried setting up with no avail.

    delete


    • Posted: Nov 7, 2014 at 1:58 PM by info

      Contact Microsoft using the link in the article above.

      delete


  • Posted: Oct 26, 2014 at 9:08 AM by an anonymous user from or near: Borsbeek, Antwerpen, Belgium

    ------ -------- -------
    Microsoft account
    Security info replacement
    Good news! The waiting period is over. You can now replace all your security info and change the password for the Microsoft account go*****@hotmail.com.
    As part of this process, your old security info will be deleted and your contact email go****@yahoo.com will be added instead.

    Click the button below to finish replacing your info.
    Replace security info
    Thanks,
    The Microsoft account team
    ------ -------- ----

    this is the mail I recieved

    delete


  • Posted: Oct 21, 2014 at 5:26 AM by an anonymous user from or near: Newmarket, Ontario, Canada

    I only received a 4 digit security code but when entering 4 digit, it does not accept it and asking to enter 5 digit? What can I do?

    delete


  • Posted: Oct 16, 2014 at 2:44 AM by an anonymous user from or near: Adelaide, South Australia, Australia

    I have been locked out of my hotmail first and now my computer, as the new password which it said had to be different, I didn't write down.

    I had hope I would be able to get into my hotmail, however this didn't happen, even either a new password made for it.

    Now as I need the password to open my computer, due to their updated window design I am locked out of my computer.

    I now am using my old one I have had for over 3 years, ..no hotmail, but but I do have a working computer.

    Microsoft you duck, my account was fine for 14. Years..till you added your new security.

    Will go to apple for sure if you keep this up
    John m.

    Oh if I have tried to access too many times say so, don't get me to re fill out my details to then tell me it will not work as I have tried too many times to access my account

    delete


  • Posted: Oct 15, 2014 at 11:51 AM by an anonymous user from or near: Sudbury, Ontario, Canada

    If this isn't a scam why are the requesting phone numbers for one and why is it happening to the same email account repeatedly. I have now had this happen 6 times on my one account requesting a new security code each time.

    delete


    • Posted: Oct 15, 2014 at 1:22 PM by info

      Always ensure that you are on the following websites when dealing with your email account:
      www.microsoft.com
      www.live.com
      www.hotmail.com
      www.outlook.com

      Any other websites and it is possible someone is attempting to steal your email account username and password, which they will use to hijack your account.

      delete


  • Posted: Oct 12, 2014 at 1:55 PM by an anonymous user from or near: Juba, Central Equatoria, South Sudan

    I have a problem logging in to my account, when I login it request me to verified my security code,but I did not revived any security code since I create my account , but some one used my account and received a security code using my account which make it difficult for me to verify

    delete


  • Posted: Oct 11, 2014 at 2:54 PM by an anonymous user from or near: Miami, Florida, United States

    How do I get a security code I received awhile ago it's only four numbers it says I need seven numbers. I need this because I am having problems getting with my Skype account.

    I have tried everything I think I am not that good with computers. I had Skype for two days and I clean up my pc wipe everything out. Thank you Dale.

    delete


    • Posted: Oct 11, 2014 at 3:14 PM by info

      Use or click on the link in the article above to contact Microsoft for information about your security code.

      delete


  • Posted: Oct 9, 2014 at 3:34 PM by an anonymous user from or near: Akron, Ohio, United States

    Oh I clicked your link to contact MICROSOFT. LOL. Again simply wants you to Login so they can spam you with more security emails! I have tried resolving this matter over the past year to no avail. Its a shame I can walk up to the president and shake hands easier than check my email...to think I have been a devoted customer since their inception. Was the first in line for the new SURFACE. Actually I was the only one in line. But I got it. Simply amazing...

    delete


  • Posted: Oct 7, 2014 at 9:37 PM by an anonymous user from or near: Lincoln, Nebraska, United States

    I no longer have a hotmail account and do not remember the password.

    I started a new email at Yahoo when my Hotmail account was hacked.

    I still use the m*@hotmail.com plus I have an account with Yahoo m*@yahoo.com

    How do I get back into my Hotmail account.

    delete


    • Posted: Oct 7, 2014 at 10:09 PM by info

      Please contact Microsoft using the link in the article above.

      delete


  • Posted: Oct 6, 2014 at 3:38 AM by an anonymous user from or near: Le Havre, Haute-Normandie, France

    When I requested a code by text message on my phone number fixed, I responded: 'Can not send a code on the phone number, change of phone number.'
    All I gave my cell phone number and I actually got a 4-digit code, while my email account request 5 digits.

    What should I do to finally access my mail?

    delete


  • Posted: Sep 26, 2014 at 12:57 PM by an anonymous user from or near: Washington, United States

    Does anyone know what to do when the secondary email account verification (text or alternate email) isn't allowing an access code to be sent?

    The message I keep getting now on each of my 3 email accounts -- 2 hotmail 1 outlook -- is:"we can't send you the code". I have 2 different methods of receiving my codes, and one has always worked...now neither works. Thank you! Rob

    delete


  • Posted: Sep 23, 2014 at 12:11 PM by an anonymous user from or near: Newport News, Virginia, United States

    I cannot go through the log in process because my phone number has been discontinued, and I am unable to change it to the current number. What should I do? Thanks.

    delete


    • Posted: Nov 8, 2014 at 3:11 PM by an anonymous user from or near: Brighton, Brighton and Hove, United Kingdom

      I can't get a security code and I do not have a phone.

      delete


    • Posted: Sep 23, 2014 at 7:50 PM by info

      Use link in the article above to contact Microsoft.

      delete


  • Posted: Sep 23, 2014 at 9:51 AM by an anonymous user from or near: Toronto, Ontario, Canada

    I am having a real serious issue with my account right now, when I log in, the get a webpage saying:

    Did you request a security info change?
    Someone started a process to replace the security info for (My Email)?@hotmail?.com?.

    O Yes
    O NO

    When I click "No" and click "Next" I get this:


    Help us protect your account

    Since you're trying to access sensitive info, you need to use a security code to verify your account. How would you like to receive your code?

    [18*****@caramail.com]

    To verify that this is your email address, enter it below and click "Next" to receive your code.

    [someone@example.com]

    And I cannot log into my email at this points, the email in the top 18****@carmail.com is not familiar to me at ALL!, and now in order for me to log into my email I have to say:

    O yes in the first question : "Did you request a security info change?"

    I think someone may be trying to hack my email please HELP. how can I contact Microsoft, I already sent them an email with no reply's yet.

    delete


    • Posted: Sep 23, 2014 at 7:43 PM by info

      Try changing your password. And, to contact Microsoft, click on the link in the article above.

      delete


  • Posted: Sep 21, 2014 at 11:21 AM by an anonymous user from or near: Chilliwack, British Columbia, Canada

    I'm experiencing the Microsoft "someone may be using your account" in hotmail and have requested the code, applied the code accordingly with no results

    How do we get our hotmail account back? I have contacts in there.

    I need What are the risks I do not understand all that I'm reading on this from different sites.

    Thanks
    Ann

    delete


  • Posted: Sep 16, 2014 at 10:34 AM by an anonymous user from or near: Carol Stream, Illinois, United States

    I didn't request anything and I received this from Microsoft. It says is from a trusted sender but I´m not sure what to do. Please help me.

    ---
    Microsoft account security info?
    Microsoft account security infoActions Microsoft account team (account-security-noreply@account.microsoft.com)


    Microsoft account
    Security info replacement
    Good news! The waiting period is over. You can now replace all your security info and change the password for the Microsoft account sh*****@hotmail.com.
    As part of this process, your old security info will be deleted and your contact email mar******@hotmail.com will be added instead.
    Click the button below to finish replacing your info.
    Replace security info

    Thanks,
    The Microsoft account team
    ---

    delete


    • Posted: Sep 16, 2014 at 10:37 AM by info

      The email message is legit, just follow the instructions in it if you want to.

      delete


  • Posted: Sep 12, 2014 at 7:37 AM by an anonymous user from or near: Fauldhouse, West Lothian, United Kingdom

    For gods sake, all this code carry on is driving me nuts you keep sending a code to a address that does not exist and I cannot clear it.

    PLEASE make it easy to get to my own address thank you.

    delete


    • Posted: Dec 21, 2014 at 6:23 PM by an anonymous user from or near: Lebanon, Maine, United States

      I am having the same problem!!!! I don't recognize the 2 email addresses when code being sent!

      delete


      • Posted: Dec 26, 2014 at 6:03 PM by an anonymous user from or near: Aptos, California, United States

        I have been having this same problem for 1 and 1/2 months.Trying to access this account connected to my sons Xbox which I got my monthly bill and about passed out.

        It was 460 some odd $'s. WHAT THE HELL? they expect me to pay this sh*t? We had the Xbox for over a yr. With no bill exceeding the norm of 35-40$.And now I can't even get in my mail account preventing access my Xbox parental account.

        Confusing? Absolutely! Can not seem to contact anyone human regarding either account,on either issue.

        There're all con-artist's, rippoff and their wannabe Fort Knox security is absolutely asinine and will drive people to drink! Way to go.

        delete


  • Posted: Sep 12, 2014 at 3:02 AM by an anonymous user from or near: Istanbul, Turkey

    Hello and sorry for my English.

    I am seriously sick of your security process everytime I tried to check my mails. Seriously ENOUGH!!

    I don`t even remember that I have a gmail account for security codes. I don`t even use it! Stop asking about stupid CODES for security!

    I am not using that stupid GMAIL!

    I got my code from my phone is not it enough?!

    STOP IT!

    delete


  • Posted: Sep 11, 2014 at 4:29 PM by an anonymous user from or near: Timmins, Ontario, Canada

    I cannot log in to my hotmail account to verify anything, I no longer have that back up email address or cell phone. I created my account a long time ago....HELP....

    delete


  • Posted: Sep 11, 2014 at 3:09 PM by an anonymous user from or near: Waianae, Hawaii, United States

    This is the message I have in my in box....do I need to do anything with this?

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account wh*****@yahoo.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    .....

    delete


    • Posted: Sep 11, 2014 at 6:02 PM by info

      In order to tell determine if the email address is legitimate, we need to see the original email message. Please forward the original email message to: info@onlinethreatalerts.com

      delete


  • Posted: Sep 10, 2014 at 7:22 PM by an anonymous user from or near: Portland, Oregon, United States

    I am sick and tired of not being able to change my password when I want to - instead I get requests for an e-mail (my work) and they will send me a code. when I use the code it does not accept it. how to resolve this issue? How do I know if my account is blocked and how to unblock it.

    delete


  • Posted: Sep 10, 2014 at 11:33 AM by an anonymous user from or near: Plainville, Connecticut, United States

    I received an text saying it was a Microsoft Support Code... I never asked for one. What does this mean?

    delete


  • Posted: Sep 10, 2014 at 1:10 AM by an anonymous user from or near: Dubai, United Arab Emirates

    I cannot access my Skype because of that verification ..your very strict..I don't know where to read this email.

    delete


  • Posted: Sep 9, 2014 at 8:34 AM by an anonymous user from or near: Franklin, Tennessee, United States

    This morning we received this email:


    Microsoft account
    Security alert

    We think that someone else might have accessed the Microsoft account yu*****@comcast.net. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now.
    Recover account
    Learn how to make your account more secure.

    Is this legit?

    delete


    • Posted: Sep 9, 2014 at 10:26 AM by info

      We cannot tell if it is legit or not, until we are able to view the original email message. Or, if you can tell us where the link in the email message goes or points.

      delete


  • Posted: Sep 9, 2014 at 1:31 AM by an anonymous user from or near: Gurgaon, Haryana, India

    HI All,
    I am getting the massage below when I am trying to access my outlook account and I have changed my phone number. Also so I am not getting any verification code. Please be careful.

    ---
    Did you request a security info change?
    Someone started a process to replace the security info for vip*****6?@outlook.com?.

    Regards
    Vipin Kumar
    ---

    delete


    • Posted: Sep 9, 2014 at 10:30 AM by info

      Never click on the links in an email message. Go directly to www.outlook.com and sign into your account from there.

      delete


  • Posted: Sep 7, 2014 at 4:17 PM by an anonymous user from or near: South Yarra, Victoria, Australia

    Received the following from "account-security-noreply @account.microsoft.com"

    it was "html pretty" before the text transfer.

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account bo******* @bigpond.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now.
    Recover account

    Learn how to make your account more secure.

    Thanks,
    The Microsoft account team

    delete


    • Posted: Sep 7, 2014 at 5:41 PM by info

      In order to tell if the email is legitimate, we need to know where the link in the message goes.

      delete


  • Posted: Sep 6, 2014 at 9:14 PM by an anonymous user from or near: Ardmore, Oklahoma, United States

    I received an email titled Microsoft account security alert that says: We think that someone else might have accessed the Microsoft account
    with my email address. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in. If someone else has access to your account, they have your password and might be trying to access your personal information or send junk mail.

    If you haven't already recovered your account, we can help you do it now.

    Is this legit? What must I do now?

    Is this truly from Microsoft? I think someone posing as Microsoft is what got me in this mess.

    delete


    • Posted: Sep 6, 2014 at 9:26 PM by info

      It maybe a phishing scam. So, the safest thing to do is to sign into your account and change your password.

      Do not click on any of the links in the email message.

      Go directly to www.hotmail.com, www.live.com or www.outlook.com to sign into your account.

      delete


  • Posted: Sep 3, 2014 at 4:51 PM by an anonymous user from or near: Cantonment, Florida, United States

    Any REPEAT any unsolicited email asking you to do ANYTHING AT ALL is most likely a FRAUD/PHISHING attempt to get you to open the email, click on a link, or enter personal info so that the sender can steal from you!

    The more urgent the email sounds only increases your chances of being scammed.

    DELETE unsolicited emails, if you have any real problems with a company they will secure your account until you contact the real company.

    If the situation is really urgent then the company will likely reach you by U.S. Mail, because serious security issues are never discussed by email or telephone when ever you are contacted by any unknown person seeking to initiate the contact.
    J.L. (Retired DoD Security subject matter expert)

    delete


  • Posted: Sep 1, 2014 at 7:02 PM by an anonymous user from or near: Mississauga, Ontario, Canada

    I have been trying to get into my microsoft account to check my e-mail messages - 2 months now. You keep asking me for a security code and asking where should you send the code.

    I have only one e-mail address, which I cannot get into because I need this stupid code to get in. I tried calling Microsoft a few times, but each time I am asked for my credit card info after a number of ridiculous questions. I need to get into my e-mail account my livelihood depends on it.

    I have been getting by, but now it is absolutely necessary. I do not think I should pay for your sloppy service.

    Anonymous

    delete


    • Posted: Sep 3, 2014 at 5:04 PM by an anonymous user from or near: Cantonment, Florida, United States

      If your "livelihood depends on it", you simply MUST create more secure means to contact others by email.

      Use two(2) different emails, one for serious contacts and the other give to every suspicious or unknown person/webpage that asks.

      Use a monthly or even weekly "password/phrase" in subject line (and send out a new one each predetermined period).

      This works to not only filter out garbage or suspicious contacts but also serves to "Keep in Touch" with those that might not hear from you for long periods.

      Also maintain a ready to use alternate email that has NOT BEEN DISTRIBUTED, in an emergency you can reach out to you contacts with an immediate solution to a compromised email account. Best of all since you depend on technology for your living, invest in a good book on computer/internet security.

      Respectfully
      J.L (Retired DoD Computer security subject matter expert)
      P.S. READ THE BOOK!!!

      delete


    • Posted: Sep 1, 2014 at 7:18 PM by info

      Why would Microsoft need your credit card information? It seems as if you were a victim of a phishing scam. Please use the link in the article above to contact Microsoft.

      delete


  • Posted: Sep 1, 2014 at 2:13 PM by an anonymous user from or near: Los Angeles, California, United States

    Well, I don't get no security code. I tried everything and well I still can't do it wont even contact my phone or my email.

    I tried even removing my phone since that.

    What it tells me and now is even impossible and it says that someone tried to gain access of my account, so I don't know what to do in order to do this.

    delete


    • Posted: Sep 1, 2014 at 3:48 PM by info

      Are you able to sign into your account?

      delete


  • Posted: Sep 1, 2014 at 11:49 AM by an anonymous user from or near: Laval, Québec, Canada

    Hi,

    I recieved an email saying:

    Someone started a process to replace all of the security info for the Microsoft account ha***** @hotmail.com.
    If this was you, click the button below to bypass the waiting period by using your existing security info.
    This was me
    If this wasn't you, someone else might be trying to take over ha***** @hotmail.com. Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team

    I dont have any email starting with ha, can you please tell me what it is?

    delete


    • Posted: Sep 1, 2014 at 1:42 PM by info

      It is a phishing scam created to steal the user names and password of hotmail users.

      delete


  • Posted: Sep 1, 2014 at 10:28 AM by an anonymous user from or near: Galway, Galway, Ireland

    Microsoft Account

    Dear Hotmail User,

    It has come to our notice that your account is not yet upgraded after several notice of verification you are yet to upgrade your account.
    Kindly be informed that we'll not be held responsible for your account deactivation once you fail to upgrade your account after this Final Warning.to remove your account from our deactivation list kindly click Upgrade now below





    To upgrade click: Upgrade Now



    Click Here To Unblock Or Move This Message Inbox And Click Here To Upgrade






    is that real

    WARNING: ACCOUNT OWNER THAT REFUSES TO UPDATE HIS/HER ACCOUNT AFTER 5 DAYS OF RECEIVING THIS WARNING WILL LOSE HIS OR HER ACCOUNT PERMANENTLY.DO NOT IGNORE THIS NOTICE.




    Regards,
    Thanks for using Outlook!
    The Microsoft account team
    Copyright © 2014 Microsoft.

    delete


    • Posted: Sep 1, 2014 at 1:46 PM by info

      This is a phishing scam, designed to steal the user names and passwords for hotmail users. Never click on a link to sign into your account. Always go directly to www.live.com, www.hotmail.com, or www.outlook.com to sign into your email account instead.

      delete


  • Posted: Sep 1, 2014 at 6:43 AM by an anonymous user from or near: Nairobi, Nairobi Province, Kenya

    I forgot the password for my microsoft account,I have been trying to retrieve it to no avail.I have already sent verification request but no response.

    delete


  • Posted: Aug 31, 2014 at 7:14 PM by an anonymous user from or near: Parsippany, New Jersey, United States

    I was sent a security code when I asked for one. I put it in but it does not work.

    I just want to edit my credit card expiration date. Why does the security code that was sent to me does not work?

    delete


  • Posted: Aug 30, 2014 at 5:39 PM by an anonymous user from or near: Torrance, California, United States

    Received this e-mail today:
    ------


    To: Me

    Today at 1:49 PM

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account ka*****@sbcglobal.net. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.

    If you haven't already recovered your account, we can help you do it now.

    Recover account

    Learn how to make your account more secure.
    Thanks,
    The Microsoft account team>
    ------

    I don't have a Microsoft account and assume this is a scam. Please assure me that I'm correct in assuming this.

    Thanks,

    delete


    • Posted: Aug 30, 2014 at 6:53 PM by info

      You are right, it is a phishing scam, created to steal hotmail, live.com or outlook.com accounts username and password.

      delete


      • Posted: Sep 1, 2014 at 4:27 PM by an anonymous user from or near: Mission Viejo, California, United States

        I received this same email however the links in the email are legit. Possible the email is legit?

        delete


        • Posted: Sep 1, 2014 at 5:08 PM by info

          Yes, some of the email are legit. But for people who are unable to tell, we recommend not clicking on the links, but instead going directly to live.com, outlook.com or hotmail.com to sign into their accounts.

          delete


  • Posted: Aug 29, 2014 at 12:12 PM by an anonymous user from or near: Malden, Massachusetts, United States

    I try to sign in to microsoft account, but I can't sign because I cound'nt remember the security Code! how can I get my code? How?

    delete


  • Posted: Aug 27, 2014 at 8:45 PM by an anonymous user from or near: Bangkok, Krung Thep, Thailand

    I cannot log in to my email account. It asks for some security code showing the last two characters and asks for the last four characters. I put these in and we just go around in circles.

    What is the problem. Why can I not get access to my email.

    What a hassle! Why?

    delete


  • Posted: Aug 27, 2014 at 2:49 PM by an anonymous user from or near: Dawson Creek, British Columbia, Canada

    I signed up with outlook to have a password to get into my account and thought that was a good thing until I recently travelled to Alaska and couldn't get into my acoount from any library computer I went to.

    How come it would let me in from a friend's computer without any protection, but not when I used my password on a public computer. I was really ticked that in 6 weeks I was only able to access my account once.

    What's the point in having a password, if it doesn't work?

    delete


  • Posted: Aug 26, 2014 at 7:10 PM by an anonymous user from or near: Topeka, Kansas, United States

    I got a notification stating my email needs attention and it said it sent to my Gmail account and when I look nothing comes in.

    delete


    • Posted: Aug 26, 2014 at 11:09 PM by info

      Be careful when clicking on links in email messages. Cyber-criminals are creating phishing scams designed to steal your email account's username and password. Always ensure that you go to hotmail.com, live.com or outlook.com to sign into your account, instead of clicking on a link in an email message.

      delete


  • Posted: Aug 26, 2014 at 10:36 AM by an anonymous user from or near: Dar es Salaam, Dar es Salaam Region, Tanzania

    I dont see my vérification code so I fail to open any application. Please I need help as soon as possible.

    delete


  • Posted: Aug 24, 2014 at 12:24 AM by an anonymous user from or near: Wichita, Kansas, United States

    I recieved redirect screens with similar responses about the code and have not seen my
    email list for about 4 days.

    But this started about three weeks ago. The first email with another company that I saw a response saying they were security was yesterday.

    The rest were always redirects without saying they were redirecting. And always the code thing with different amounts of numbers.

    delete


  • Posted: Aug 22, 2014 at 6:16 PM by an anonymous user from or near: Durban, KwaZulu-Natal, South Africa

    I got a verification code but its a 7 digit code and I need a 4 digit code to verify my email address for Microsoft account plz help

    delete


  • Posted: Aug 21, 2014 at 9:27 PM by an anonymous user from or near: Woodside, New York, United States

    I received a text message on my new T-Mobile phone seeking verification that it was me who tried to access my Hotmail account. Well it was. What do I do now?

    delete


  • Posted: Aug 20, 2014 at 8:55 PM by an anonymous user from or near: Toronto, Ontario, Canada

    Hi, I received a similar email ( below)
    ******
    Microsoft account
    Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account re*****@hotmail.com.

    If this was you, click the button below to bypass the waiting period by using your existing security info.
    This was me
    If this wasn't you, someone else might be trying to take over re*****@hotmail.com.

    Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team
    ******

    However I don't have a microsoft account- I use apple, so shouldn't have any windows account as well.

    what is a microsoft account anyways?

    Also, I have not any account that starts with re****... I guess I will ignore the email all together.

    Is hold be safe if so, right? thanks for the reply

    delete


    • Posted: Aug 20, 2014 at 9:12 PM by info

      It seems to be a phishing email message attempting to steal the recipient's email account username and password.

      Please send a copy of the email message to us.

      delete


  • Posted: Aug 19, 2014 at 6:12 PM by an anonymous user from or near: South Yarra, Victoria, Australia

    Hi Team,

    I have been given two separate verification codes which I have entered but no go on both. I have also entered old email address but nothing ,also added my new email and still the same ,as well phone number for texts. It asks for a five number code and all I have is a four number.

    Email add is p*@hotmail.com.au

    Thank you.

    delete


    • Posted: Aug 22, 2014 at 3:53 AM by an anonymous user from or near: Melbourne, Victoria, Australia

      Hi, I still have not received any response from last comment.it was a 4 digit code I was sent and I need a 5 digit security code.so what goes now with it.can not access my emails or Hotmail email address is as follows p*@hotmail.com.au or text to 0*66.it has been three day up to now where there has been nothing.

      Please fix this thank you

      delete


      • Posted: Aug 22, 2014 at 6:29 AM by info


        If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts,please click here to report it to Microsoft. We are not affiliated with Microsoft.

        delete


  • Posted: Aug 19, 2014 at 1:46 PM by an anonymous user from or near: Seaham, Durham, United Kingdom

    Hello,
    My email account blocked because I can't recover my Microsoft account because your automated system has determined that the info I provided was not sufficient for them to validate my account ownership. It is difficult to remember all answers. Also, I don't any more use phone and alternative email I entered for security code. So can you please help me?
    Tariq

    delete


  • Posted: Aug 19, 2014 at 7:15 AM by an anonymous user from or near: Big Rapids, Michigan, United States

    if I don't do the security code will I be blocked out of my email account?

    delete


  • Posted: Aug 15, 2014 at 11:44 AM by an anonymous user from or near: Gauteng, South Africa

    Someone keeps sending me an alert from your side regarding my current receipt status, I have had not changes to my Email receipt or transmissions for months, so what is the problem from your side?

    Microsoft account unusual sign-in activity?
    Microsoft account team (account-security-noreply @account.microsoft.com)

    To: j*@hotmail.com

    Microsoft account
    Verify your account
    We detected something unusual about a recent sign-in for the Microsoft account j*****@hotmail.com. For example, you might be signing in from a new location, device, or app.
    To help keep you safe, we've blocked access to your inbox, contacts list, and calendar for that sign-in. Please review your recent activity and we'll help you take corrective action.to regain access, you'll need to confirm that the recent activity was yours.

    delete


    • Posted: Aug 15, 2014 at 3:00 PM by info

      We are not Microsoft, but it seems someone is trying to sign into your account. Please ignore the email message, and we recommend that you change your password.

      delete


  • Posted: Aug 15, 2014 at 9:38 AM by an anonymous user from or near: London, England, United Kingdom

    I have been trying to log into my account and said I need a code yet I can see this code without logging into my account which it wont let me! Things regarding this is just adding to stress I want to sort this right away

    delete


    • Posted: Aug 15, 2014 at 3:02 PM by info

      Please use the link in the message above to contact Microsoft.

      delete


  • Posted: Aug 15, 2014 at 8:43 AM by an anonymous user from or near: Alexandria, West Dunbartonshire, United Kingdom

    Please help I never asked for a code you keep sending it to my landline but, I cannot understand what the woman is saying I really need to access my account please help ASAP

    delete


    • Posted: Aug 15, 2014 at 9:29 AM by info

      Please contact Microsoft. The link is in the article above.

      delete


  • Posted: Aug 14, 2014 at 5:53 PM by an anonymous user from or near: Aurora, Colorado, United States

    I cannot get into my Email with Outlook .It asked for a CODE ??. And I do not have one . And I do not want one .I never had one before now?.

    delete


  • Posted: Aug 13, 2014 at 3:47 PM by an anonymous user from or near: Kingston, Jamaica

    I can't access my Skype account,they sent me a confirmation code and I don't know how to get it

    delete


  • Posted: Aug 12, 2014 at 12:22 PM by an anonymous user from or near: Washington, District of Columbia, United States

    Why does my account not work now for no reason?

    delete


  • Posted: Aug 12, 2014 at 9:27 AM by an anonymous user from or near: Leicester, England, United Kingdom

    I have this morning received a text message, with a code so I can continue to use Microsoft. The message was read too fast for me to write it down. I can not use my husbands computer as I do not have a code.

    delete


  • Posted: Aug 12, 2014 at 9:12 AM by an anonymous user from or near: Ottawa, Ontario, Canada

    I never requested a code for an account I opened when I signed a contract with Videotron 3 years ago but never used. Now, my outlook/hotmail is blocked because I don't want to take the risk to ask for a code that I DON'T NEED. Is there a way to unblock my account without this stupid thing?

    Thank you.

    delete


  • Posted: Aug 10, 2014 at 4:37 PM by an anonymous user from or near: Montevideo, Montevideo, Uruguay

    I received a similar email:
    Microsoft account security code

    Microsoft account
    Security code
    Thanks for helping us verify the Microsoft account so*****@hotmail.com.
    Here is your code: *68*8
    This is a verification code, not a password. If you didn't request this code, someone else may know the password for so*****@hotmail.com and have access to that account. Click here to change your password.
    Thanks,
    The Microsoft account team

    This cannot be a Microsoft error too. Right

    delete


    • Posted: Aug 10, 2014 at 5:38 PM by info

      It seems someone is attempting to sign into your account.

      Do not click on the link in the email. Just go directly to your hotmail account and change your password.

      delete


  • Posted: Aug 10, 2014 at 7:20 AM by an anonymous user from or near: Coatesville, Pennsylvania, United States

    I am more than frustrated with Microsoft which is nothing new for me. This time was regarding getting another e-mail account signed on.

    I remembered the e-mail account, but not the password. I completed everything I could, but I didn't have the same phone number or a yahoo account that I have no idea what the rest of my username is. I finally got it and was sent a link to change the password. I logged in successfully and then went straight back to the page that asked if I requested a security change with the yahoo account and no my alternate Microsoft account which is car****@hotmail.com.

    I logged on successfully to the account which is cse*****@live.com, so why did I have to go through extra things that were the same things I went through to get into the account.

    Microsoft makes NO SENSE at all too much of the time and I'm so tired of dealing with the problems. I don't even know what to do now.

    Please advise and while I understand your need to make things safe, chances are people have new contact info and you make it nearly impossible to change anything or show what the NEW alternate e-mail address and/or telephone number.

    NEED to get into that account to see if I've missed anything and to forward some contacts to

    This is, again, so frustrating. As soon as I have enough money I'm switching over to Apple. Microsoft is full of mistakes and confusions and always trying to fix what isn't broken. C. Seager

    delete


  • Posted: Aug 9, 2014 at 2:23 PM by an anonymous user from or near: Preston, England, United Kingdom

    call us overprtective have got my email wrong please can you help!

    delete


  • Posted: Aug 9, 2014 at 2:04 PM by an anonymous user from or near: Trenton, New Jersey, United States

    How do I change my alternate email account with Live.com? I keep getting this message,

    Did you request a security info change? Whether I reply yes or no, they are sending me a code to enter in a box.

    The problem is that the email address they are sending the code to is non existant. I can't access my live.com emails because of this error.

    delete


  • Posted: Aug 8, 2014 at 9:28 AM by an anonymous user from or near: Coventry, Coventry, United Kingdom

    I cannot access my emails any more with outlook express, and I am being asked for a code?? I have not requested a code at any time, and request that this ban be lifted immediately.

    delete


    • Posted: Aug 8, 2014 at 10:56 AM by info

      Please Microsoft using the link in the article above.

      delete


  • Posted: Aug 7, 2014 at 8:01 PM by an anonymous user from or near: Rochester, Minnesota, United States

    I can not get into my e-mail account and I did not request any kind of security crap from Microsoft. Know I am the only one that can't get into this account. Please do something to help me. Thanks

    delete


  • Posted: Aug 7, 2014 at 8:26 AM by an anonymous user from or near: Minneapolis, Minnesota, United States

    I tried to change my password and was asked to verify my e-mail id to verify my identity, I did and then asked me to enter a code sent by hotmail but the code was never received. what now?

    delete


  • Posted: Aug 6, 2014 at 8:59 PM by an anonymous user from or near: Gilbert, Arizona, United States

    I have requested security code several times and have not got a response from anyone. I need it texted to me not emailed to me. What do I do. I am able to get my emails on everything but my new computer. Very frustrating.

    delete


  • Posted: Aug 4, 2014 at 5:33 AM by an anonymous user from or near: Wrexham, Wales, United Kingdom

    Cannot access my or husbands email account . Forgot password for mine and tried to change it via husbands email. Now I can access either. Please help.

    delete


  • Posted: Aug 3, 2014 at 10:17 AM by an anonymous user from or near: Kamloops, British Columbia, Canada

    A message comes up when I try to log into my Hotmail account, saying "call us overprotective,but we'd like you to have a security code should you ever lose access to this account.

    It asks where we should send it to,by text thru a phone number. Is this real?

    delete


  • Posted: Aug 2, 2014 at 12:58 PM by an anonymous user from or near: Edmonton, Alberta, Canada

    when I received my requested email code to reset my password, I could not get back to the page to enter the code into.

    delete


  • Posted: Aug 2, 2014 at 7:05 AM by an anonymous user from or near: Hargeisa, Woqooyi Galbeed, Somalia

    We're not ready for you yet.

    We'll send you an email on 8/19/2014 when you can replace the following security info:
    ca*****@hotmail.co.uk

    My email say that and i don't know this email ca*****@hotmail.co.uk

    delete


    • Posted: Aug 2, 2014 at 8:01 AM by info

      This seems to be a scam. Be careful when clicking on links in email message s.

      delete


  • Posted: Jul 31, 2014 at 11:16 PM by an anonymous user from or near: Markham, Ontario, Canada

    I received an email from account-security-noreply @account.microsoft.com under the title of Microsoft account security info replacement

    The content is:

    Good news! The waiting period is over. You can now replace all your security info and change the password for the Microsoft account...

    I did not ask to replace password but did a note to replace my back up email.

    Is this a scam? or is it really coming from Microsoft?

    LL

    delete


    • Posted: Aug 1, 2014 at 12:59 AM by info

      Forward a copy of the email to us at info@onlinethreatalerts.com

      delete


  • Posted: Jul 29, 2014 at 5:56 PM by an anonymous user from or near: Richmond, Richmond upon Thames, United Kingdom

    Thanks for helping us verify the Microsoft account ma*****@hotmail.co.uk.
    Here is your code: 57787

    This is a verification code, not a password. If you didn't request this code, someone else may know the password for ma*****@hotmail.co.uk and have access to that account. Click here to change your password.
    Thanks,
    The Microsoft account team

    This is why I GOT TODAY, I don't know of this Microsoft account ma*****@hotmail.co.uk. Why would this come to me???

    delete


  • Posted: Jul 29, 2014 at 12:37 PM by an anonymous user from or near: Rose Hill, Plaines Wilhems, Mauritius

    I think there's a problem with this security alert which you are (Microsoft) sending to me each time I wish to access my Live.com account.

    I would really if you could stop it immediately as I lose much time going through those pseudo security check each time I wish to consult my e-mail. Thank you.

    delete


    • Posted: Jul 31, 2014 at 1:19 PM by an anonymous user from or near: Robertsdale, Alabama, United States

      I'm having the same issue with my Live.com e-mail account. Microsoft stated that I would receive a 7-digit security code number to my Live.com e-mail account, but I haven't received it after 2 days.

      Do techs not troubleshoot or make a trial test run before this is sent out to e-mail accounts?

      delete


  • Posted: Jul 29, 2014 at 9:27 AM by an anonymous user from or near: Boise, Idaho, United States

    You (Microsoft) ask for a code before I can get my e-mails; you say that you have already sent it, but where is it?

    delete


  • Posted: Jul 28, 2014 at 1:08 PM by an anonymous user from or near: Cannes, Provence-Alpes-Côte dAzur, France

    Good Evening,

    Since yesterday I have a request of code on your part, but my code is not letters and numbers ..... I do not know what series of 7 figures you speak .....
    impossible to find using the registered phone number has changed, but the email address is good .....

    Can you help me?

    delete


  • Posted: Jul 28, 2014 at 12:23 PM by an anonymous user from or near: Edgware (Colindale), England, United Kingdom

    Just out of curiosity I have been looking at postings re a problem with Hotmail and their "security code" debacle, which I encountered over 3 months ago.

    It seems it is still going on - incredible. I am now happily using Gmail, and would recommend anyone having this hassle to do the same - if you can retrieve you addresses, that is. Of course it's different and takes a bit of getting used to, but it was worth it. Microsoft don't deserve to have clients if this shambles is their idea of service.

    delete


    • Posted: Aug 21, 2014 at 10:44 PM by an anonymous user from or near: Commerce City, Colorado, United States

      How do you know G-mail will not do the same in the future? THEY are all the SAME.information sell-out society. SICK world. Good luck to us all. ALL the SAME for MONEY.

      delete


  • Posted: Jul 27, 2014 at 7:02 AM by an anonymous user from or near: Whitstable, Kent, United Kingdom

    Why are you trying to prevent me accessing my Hotmail emails. I have spent the morning 'writing down' all my email addresses from my contact list and sending the emails and photos that I want to keep to my daughter for safe keeping in case I am no longer able to access them.

    What the hell are you playing at?

    delete


  • Posted: Jul 26, 2014 at 5:45 PM by an anonymous user from or near: Coquitlam, British Columbia, Canada

    How do you stop msn from bs shutdown of my email? Had this acct for 20 yrs..wtf...now they hound me monthly for a stupid code..f,,m..goin to yahoo.

    delete


    • Posted: Aug 21, 2014 at 10:47 PM by an anonymous user from or near: Commerce City, Colorado, United States

      I think Yahoo could be the same, just playing you for now to suck you into their database. THEY are all the same. Really, there's the good ones and the bad ones mentality is from a superhero movie. WAKE UP!!!

      delete


  • Posted: Jul 26, 2014 at 3:44 AM by an anonymous user from or near: Kings Lynn, England, United Kingdom

    please help I have spent hours trying to get access to my emails I am to old for this kind of aggrevation.

    It is spoiling my whole experience of learning to use this computer. It seems you are hell bent on making it difficult to either get a code or access emails.

    There has to be a simplier way of doing this. I have tried and keep getting the same messages Please help this is making me feel ill.

    delete


  • Posted: Jul 25, 2014 at 5:57 PM by an anonymous user from or near: London, England, United Kingdom

    I have been blocked from my email account because I do not have a stupid code which I have requested every day but they have never sent it.

    I need my account but cannot access it.I think Microsoft are a load of wankers!

    delete


  • Posted: Jul 23, 2014 at 7:53 PM by an anonymous user from or near: Bay Saint Louis, Mississippi, United States

    Tell me when I will get my security code .I am tired of giving my pass word every time I open my email.

    delete


  • Posted: Jul 23, 2014 at 3:01 PM by an anonymous user from or near: Dudley, Dudley, United Kingdom

    I'm having the same problem, I didn't ask for my code to be verified etc,
    also I actually do not have a code anyway, anyway i decided to request a code to another e-mail address and I find no mail-no code nothing has been sent .

    delete


  • Posted: Jul 22, 2014 at 5:13 PM by an anonymous user from or near: Denver, Colorado, United States

    Microsoft keeps telling me they sent a security code. They did NOT.

    delete


    • Posted: Jul 28, 2014 at 5:13 AM by an anonymous user from or near: Grays, Thurrock, United Kingdom

      I do not want a security code.I just want to access my emails with my password as I have been doing.Please arrange this ASAP Thanks

      delete


    • Posted: Jul 25, 2014 at 6:02 PM by an anonymous user from or near: London, England, United Kingdom

      I have the same problem now I can`t access my email account because they have locked it.

      delete


  • Posted: Jul 22, 2014 at 1:39 PM by an anonymous user from or near: Philadelphia, Pennsylvania, United States

    I was told to get a security code. they said would e mail it to me. well, I cannot get into my e mails. I only have 1 email

    delete


  • Posted: Jul 19, 2014 at 11:42 AM by an anonymous user from or near: Seattle, Washington, United States

    I have had the same issues with multiple accounts as I logged in in the US when I normally live abroad.

    They asked me to verify that I used the account but I cannot reply to them, because they use a no reply email address; further the account in question is locked from sending mail..stupid...

    How to let them know it's all my activity when you cannot reply to their email?

    delete


  • Posted: Jul 19, 2014 at 6:28 AM by an anonymous user from or near: Madrid, Spain

    why do you keep asking for my security code then I cannot enter anything. You keep doing this and it is a nightmare. LEAVE THE THING ALONE. i AM QUITE HAPPY WITH MY SECURITY THANK YOU. NOW JUST LEAVE IT ALONE.

    delete


    • Posted: Jul 24, 2014 at 10:32 AM by an anonymous user from or near: Saint Cloud, Florida, United States

      I am having the same problem. I do not have an e-mail corkyd****@hotmail. I have one e-mail which is r***ier@hotmail I am getting real tired of these 30 day extensions. Will I get a response from Microsoft?

      delete


  • Posted: Jul 18, 2014 at 11:45 AM by an anonymous user from or near: Alphen Aan Den Rijn, Zuid-Holland, Netherlands

    Hello,

    I've got an e-mail that a code would be sent to my alternative e-mail, but my alternative e-mail is no longer valid and I cannot change it via my account with another valid e-mail. So can't get into my account normally and I cannot set it up as I want.

    What am I supposed to do so that I can set up and properly secure my account?

    Kind regards,
    M. Ditsova.

    delete


    • Posted: Jul 29, 2014 at 1:04 PM by an anonymous user from or near: Ajax, Ontario, Canada

      I have the same problem, my alternative e-mail is no longer valid and cannot find where to reissue another account.

      I used the 1-855-709-2845 number toll free but got no-where, put on hold without warning, a lot of noise in the background, hard to understand the accent, recalled after being hung up on and I have a bad feeling I am going to pay something for that call.

      Seemed like a scam e-mail support number, only my opinion.

      delete


    • Posted: Jul 18, 2014 at 12:42 PM by info

      Please contact Microsoft using the link in the comment below.

      delete


  • Posted: Jul 17, 2014 at 10:03 AM by an anonymous user from or near: Alabama, United States

    Microsoft sent me a email 10 days ago saying to noticed unusual sign-in on my account and wanted me to verify activity, but I can't because they locked me out. I followed all sign in instructions but they will not send me a code. I really need my email back. Someone please help me.

    delete


    • Posted: Jul 17, 2014 at 11:17 AM by info

      It seems as if you were tricked by cyber-criminals into entering your user name and password on a bogus or fake website. This is how these cyber criminals steal your username and password, and then hijack your account.

      Remember, never to click on a link to sign into your online accounts. Always go directly to your online account by typing the name of the website in your web browser.

      For example:
      If you receive an email notification about your Microsoft account, go directly to www.live.com, www.hotmail.com or www.outlook.com to sign into your account, instead of clicking on a link.

      This is only way to ensure that you are on a legitimate website instead of a fake.

      delete


      • Posted: Jan 24, 2017 at 7:00 AM by an anonymous user from or near: Milton, Florida, United States

        Thanks, because just in time I left that site when I saw your comment.

        delete


  • Posted: Jul 16, 2014 at 12:51 PM by an anonymous user from or near: Louisville, Kentucky, United States

    I need a direct email or number of someone to speak to about this "security info change" crap! I'm trying to help my mom (who is fairly tech-tarded) get into her email. We log-in with all of the accurate info and are immediately directed to a page that tells us that some random "a***7@hotmail.com" started a process to change her security info.

    We answer "no" to the question asking if that was her. Then it takes us the screen where it offers the security code to be sent, but the ONLY option for the code to be sent to is the same email addy we can't get into! This is infuriating! How are we supposed to get the code if we can't get into her email!?

    Can someone at Microsoft manually override this?
    PLEASE HELP!!!!

    delete


  • Posted: Jul 16, 2014 at 12:23 PM by an anonymous user from or near: Keyser, West Virginia, United States

    I can't get into my messages to verify my code, so I can set up my family, so I can download things.

    delete


  • Posted: Jul 15, 2014 at 3:45 AM by an anonymous user from or near: Tucson, Arizona, United States

    I have unresolved questions, I have been trying to access my email account for days. You do not take into account the basic, non computer wizard. For those of us with limited skills to be able to access or contact someone to resolve an issue, for lack of a better term, sucks. My name is Bill but it's not Gates.

    You continue to complicate and frustrate with that "maybe I'm overprotective" crap. I actually need a phone number where I can speak to someone and have my problems addressed. I would appreciate a response with a name, number that I can actually talk to a person. You can't talk to anyone any damn more! My account is messed up and I need help. I believe in, if it ain't broke, don't fix it!

    delete


    • Posted: Jul 15, 2014 at 10:27 AM by info

      This website is not affiliate with Microsoft. If you need help with your Hotmail/Live/Outlook account, please click here.

      delete


  • Posted: Jul 14, 2014 at 10:12 AM by an anonymous user from or near: Saint Catharines, Ontario, Canada

    Did you people (Microsoft) sat down and say, How can we make people's lives more difficult today? OK, lets screw up their e-mail system.
    Thank you, you did just make my life more difficult.

    delete


  • Posted: Jul 14, 2014 at 10:07 AM by an anonymous user from or near: Saint Catharines, Ontario, Canada

    my email is also blocked, it is very stressful and annoying and make me just want to go to a deserted island and stay there. I've had the email address for years and now there is this problem. why? I would like to solve this problem can someone please help me?

    delete


  • Posted: Jul 12, 2014 at 9:58 AM by an anonymous user from or near: Boynton Beach, Florida, United States

    That or you find yourself unable to log in to your account seeing Microsoft needs a security question or email.

    what ever you do , DO NOT select y email or you will go through living hell because it will just ask keep asking that on every account and make a loop.

    I guess they did not look at the part where what if we ask the security question email on both of the accounts and you only have 2 emails.

    delete


  • Posted: Jul 11, 2014 at 10:21 PM by an anonymous user from or near: Saskatoon, Saskatchewan, Canada

    I get a generic email stating that I can change my security information by entering my access code when signing into hotmail account.

    They have an old landline number that is dis-continued as an option to send my access code to.

    I have tried multiple times to contact them to change this number. All I get is the same web page to enter my access code that I cant't receive.

    Any ideas on how to change my security settings once I finally get signed into my account?

    -frustrated

    delete


  • Posted: Jul 11, 2014 at 8:48 PM by an anonymous user from or near: Redding, California, United States

    when i try to login to my account it take me through all the reset security info crap. i do it then it does it again imediatly after i reset password.

    delete


  • Posted: Jul 10, 2014 at 1:22 PM by an anonymous user from or near: Lawrence, Kansas, United States

    I can not sign into my account because it is asking for a security code, okay fine but the email address it is asking to send the code to is my old email address that I no longer have.

    When I go to the link that says you should go to if you don't have that email any more, it gives instructions that take you nowhere except back to the page that is asking to send the security code to the old email address or to a different email address.

    If I have to open a new email address just to keep this one open than I might as well just close the one I have. I understand the need for security, but who did you guys hire to design this process?

    Sincerely,
    Ms. R. Story

    delete


  • Posted: Jul 9, 2014 at 12:29 PM by an anonymous user from or near: Minneapolis, Minnesota, United States

    I opened a Microsoft security account three months ago and was given a code. Now that doesn't work, and I seem to be barred from getting a new one. What should I do?

    delete


  • Posted: Jul 8, 2014 at 11:21 PM by an anonymous user from or near: Belleville, Ontario, Canada

    Can someone please tell me what is going on. When I try to get my email I have to put in a password I DID NOT HAVE TO DO THIS BEFORE. It says BECAUSE YOUR ACCESSING SENSITIVE INFO YOU NEED TO VERIFY YOUR PASS WORD .Why do I have to do this? All I wanted to do is look at my email because I put a bid on a doll on eBay and I looked at my facebook . I did not look at any sensitive info . Can you please help . I really do not know anything about computers , I do not know how to fix this problem. Do I really need a password to get into my email . Thank you so much.

    delete


    • Posted: Jul 9, 2014 at 12:40 AM by info

      Use the password that you have used to sign into your account the last time. Periodically Hotmail will ask you to sign into your account.

      delete


  • Posted: Jul 7, 2014 at 6:50 AM by an anonymous user from or near: Tuzla, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

    How can I jsut ask microsoft to not touch my security on my email.

    This code thing is too complicated, I tried to do what they asked, I dont know where to find that code, and now I dont have access to my email account.

    Frustrating.I'd rather have lower security than this complications.

    delete


  • Posted: Jul 6, 2014 at 1:02 PM by an anonymous user from or near: Daventry, Northamptonshire, United Kingdom

    Had a similar message, but problem is the `alternate e-mail` address on my account is no longer valid and it will not let me load a revised one, so the code is going to the wrong e-mail account.
    Help what do I do....thanks.

    Brian

    delete


  • Posted: Jul 3, 2014 at 2:39 AM by an anonymous user from or near: Bicton Heath, England, United Kingdom

    I do have a consistent problem trying to change my password and with billing, as I have got a new Visa card and need to update the billing info.

    I get the message that I need a security code sent to my email address, and I ask for it to be sent to my Gmail account instead of the Hotmail account

    It pops up after a while, but when I enter it into the box in the account setting, it is invalid, does not work.

    What is the solution, as I have only about 20 days left to pay for my subscription.

    Thanks for any advice offered.

    delete


    • Posted: Jul 3, 2014 at 6:05 AM by info

      What subscription are you paying for?

      delete


  • Posted: Jul 2, 2014 at 12:00 PM by an anonymous user from or near: Central District, Hong Kong

    I have difficulty in accessing my email account because the Microsoft account team calls itself "overprotective". Please advise.

    delete


    • Posted: Jul 6, 2014 at 1:23 PM by an anonymous user from or near: Jonesboro, Arkansas, United States

      How do I put in my security code

      delete


  • Posted: Jul 2, 2014 at 11:05 AM by an anonymous user from or near: Newark, New Jersey, United States

    I am receiving the same message from Microsoft but they will not restore or fix it unless I send them $300.00. I cannot open my email at all.

    delete


    • Posted: Jul 6, 2014 at 1:26 PM by an anonymous user from or near: Jonesboro, Arkansas, United States

      it keep's asking for my security code, I don't know how to reply am I still safe

      delete


    • Posted: Jul 2, 2014 at 1:07 PM by info

      Microsoft doesn't not charge for these services. It appears that you were tricked by cyber-criminals and they have taken over your account.

      If you are unable to sign-into your Microsoft Live/Hotmail/Outlook accounts, please click here to report it to Microsoft.

      delete


      • Posted: Jul 6, 2014 at 12:20 PM by an anonymous user from or near: Wildey, Saint George, Barbados

        I can't active my account.

        delete


        • Posted: Jul 6, 2014 at 12:35 PM by info

          Please contact Microsoft by clicking on the link in the article above.

          delete


  • Posted: Jun 29, 2014 at 8:10 PM by an anonymous user from or near: Brookfield, New South Wales, Australia

    I am unable to receive or send emails. I keep getting a message to enter a security code.

    The email address which appears is my husbands address to which it says a code has been sent but it has not been received.

    It won't accept my email address as it's a live.com.au address. I have no other. Please help. I am receiving emails on my phone and have an internet line. thanks, Lynette

    delete


  • Posted: Jun 26, 2014 at 9:21 PM by an anonymous user from or near: Los Angeles, California, United States

    i am in the same situation; account blocked, following instructions on screen.

    Still no recovery code sent, do you think the microsoft chat might help.

    delete


    • Posted: Jun 27, 2014 at 8:25 AM by info

      Try it and let us know if you got any help.

      delete


  • Posted: Jun 22, 2014 at 10:41 PM by an anonymous user from or near: Los Angeles, California, United States

    I made a Microsoft account and I haven't received my code, it said it would take a couple of minutes, but I haven't gotten it.

    delete


  • Posted: Jun 21, 2014 at 7:27 PM by an anonymous user from or near: Delaware, Ohio, United States

    I have been getting the same alert from Microsoft. How do I get rid of it?

    delete


  • Posted: Jun 21, 2014 at 11:49 AM by an anonymous user from or near: City of, London, United Kingdom

    Everytime I try to log into my live account I get a message telling me someone else may be using my account. Then it asks me to confirm my hotmail account- older than god. It says I need a code which it will send me, where to?
    How the hell do I get back into my account? My University PTG leader uses thst email address and I need access !

    delete


  • Posted: Jun 18, 2014 at 2:39 PM by an anonymous user from or near: Bradford, England, United Kingdom

    Hi, I've received an e mail from Microsoft on behalf of Hotmail saying that they wish to verify my account details because either there is a change in my address etc or illegal use. Is this a scam?
    Thanks.

    delete


    • Posted: Jun 18, 2014 at 6:24 PM by info

      It is hard to tell if it is a scam without the email message, but the safest thing to do is to never click on a link in an email message to login into any of your online account. Go directly to www.hotmail.com, by typing the address in your web browser address bar.

      If there is a problem with your, Microsoft will let you know once you have logged into your account.

      delete


  • Posted: Jun 18, 2014 at 12:36 PM by an anonymous user from or near: Irving, Texas, United States

    And I received the following which leads me to a phishing site. Another Scam I believe.

    Hotmail Mail
    Important Account Information

    Someone is trying to lo-gin into your email account with a wrong password from the location below:

    IP: 41.58.0.78
    Country: Nigeria(NIG)
    City: Lagos

    delete


    • Posted: Jun 18, 2014 at 6:25 PM by info

      It is a scam. Click here for more information.

      delete


  • Posted: Jun 14, 2014 at 5:09 AM by an anonymous user from or near: London, England, United Kingdom

    Microsoft account




    account-security-noreply@account.microsoft.com


    I have just received the following message, When asked to verify my phone/text number I believe I have never had a number ending in (69)

    I believe that some sort of communication has been made to/from the Eastern Block. This is nothing to do with me.

    Do I follow the instructions from you or ignore it.

    Microsoft account
    Verify your account
    We've detected something unusual about a recent sign-in for the Microsoft account ji*****@hotmail.co.uk.

    For example, you might be signing in from a new location, device or app.
    To help keep you safe, we've blocked access to your inbox, contacts list and calendar for that sign-in.

    Please review your recent activity and we'll help you take corrective action.

    To regain access, you'll need to confirm that the recent activity was yours.

    Review recent activity

    Thanks,
    The Microsoft account team

    delete


  • Posted: Jun 12, 2014 at 7:27 PM by an anonymous user from or near: Salvador, Bahia, Brazil

    I am traveling in Brazil and I can´t access any of my e-mail accounts from here. I am completely frustrated.
    If I put in another e-mail as an alternate it also get blocked. Both gmail and hotmail are blocking my access. The last time I were able to access my account was Tuesday night.

    delete


  • Posted: Jun 11, 2014 at 11:48 AM by an anonymous user from or near: Prilep, Prilep, Macedonia

    I am receiving an email with a code request and I did not ask for. What should I do?
    Please let me know.

    delete


    • Posted: Jun 11, 2014 at 2:50 PM by info

      The only thing you can currently do, is to ignore them. The code request doesn't mean that your account was compromised. Probably, some mischievous person is sending these request to you. Also, may have been sent by cyber-criminals, with links to phishing websites that will steal your email account username and password.

      So, if you didn't request the code, just ignore them.

      delete


  • Posted: Jun 10, 2014 at 5:11 PM by an anonymous user from or near: Chelmsford, England, United Kingdom

    This was on the Microsoft forums:

    [blockquote]Thank you for posting your issue in Microsoft Community.

    We understand your concern about the security of your account and we will assist you. I would like to inform you and as mentioned by AJD 62 that the email you have received is a form of Phishing scam and the intention is to steal your personal information. If you have replied to a phishing email with your billing or other critical information, your account may be compromised.

    Scammers may misuse your personal information to access your account, make unauthorized transactions, send out fraudulent emails or engage in other illegal activities. Similarly, if you have clicked on a suspicious link, your computer may get infected with a virus, spyware or malware.

    Please be reminded that Microsoft will not send emails asking for personal information. I highly suggest for you to Mark as Junk and Mark as Phishing any emails from that sender and disregard it by deleting the message.to learn more about Phishing scams, you can read this article:

    How to recognize if the email I have received is genuine or spam/ phishing?

    You can also report this to our Microsoft Online Safety Team.to do this, please refer to this article for more information:

    Report abuse, phishing, or spam in Outlook.com

    Please do not entertain this type of email and report it to us.

    Kindly let us know the results. Your cooperation and understanding is highly appreciated.

    Thanks![/blockquote]

    delete


  • Posted: May 25, 2014 at 3:28 PM by an anonymous user from or near: Kingston, Jamaica

    I have been facing the problems many times about the security code and I could not be able to open my hotmail account.

    I do not understand that what is this for? because I was already verified and my account was going well.

    Again I tried to open my account but asked for security code or verification. After 3 days I would be able to open my hotmail account today.

    What is this for many times or at least 2 times within a month. Other email provider had never asked for this unnecessary security questions and never blocked the email account.

    Only hotmail has this problem. If this is for security protection, why many times and again and again?

    I am sorry, I have a question, why hotmail do have this types of problem?

    Thanks.

    delete


  • Posted: May 21, 2014 at 12:34 AM by an anonymous user from or near: Coquitlam, British Columbia, Canada

    I can not access my hotmail. Microsoft asked my e-mail verification and i did. They said, they will send me a security code. I am waiting and waiting but no security code received. I made several attempts but no luck! I can not access my e-mails now? Nash

    delete


  • Posted: May 20, 2014 at 11:33 AM by an anonymous user from or near: Ripe, East Sussex, United Kingdom

    Please, my email has been block for past 4 days and they keep on asking me to send verification code which I have not receive on my phone and am working offshore in deep sea so what can I do now to get my email address back thanks.

    delete


  • Posted: May 15, 2014 at 10:10 AM by an anonymous user from or near: Portmore, Saint Catherine, Jamaica

    In my outlook hotmail, suddenly I cannot open it, as I put in my password, it starts with ...call us over protective. ... Then asks us our secondary email. Then
    It informs us that they will send a security code to our secondary address so we can enter it when we log in again in our primary hotmail address.

    I then go in my secondary address to get your code, I receive a4 digit code then go back to my primary address to enter it and it won 't accept it and says that
    It has to be 5 digits. ????!!!!!

    I tried over and over to no avail. Z

    delete


    • Posted: May 15, 2014 at 9:59 PM by an anonymous user from or near: Emmett, Idaho, United States

      I went through the same. They don't have your other email on file. You have to request a security update. It will take about 30 days. Then log in. When you get the request for a code, open a different browser ( I used Firefox); navigate to live.com; change the security info and add the other email address. Follow the instructions, then log off. When you log back on, the "call us overprotective ..." will disappear. I spent an hour on the pphone with the rep in the Phillipines. Good luck. It's not intuitive.

      delete


  • Posted: May 12, 2014 at 11:47 PM by an anonymous user from or near: Grand Bay, New Brunswick, Canada

    I don't want or need security, as every time I get one it still doesn't work.I don't want to lose my email I have had it many years but I would love to be able to get into it without the hassle of a damn code.

    Please take it off so I can get back into my account.

    delete


    • Posted: Jul 14, 2014 at 10:16 AM by an anonymous user from or near: Saint Catharines, Ontario, Canada

      I have also spent over 2 hours trying to do this security code thing until I was exhausted, and I wonder who genius came up with this security thing that makes me want to pull my hair out.

      delete


    • Posted: Jun 13, 2014 at 2:37 PM by an anonymous user from or near: East Bergholt, Suffolk, United Kingdom

      For a week now at least I have not been able to access Hotmail because the "overprotective" Microsoft have blocked me and want me to provide a 5 number security code.

      Small errors in the info they have given about me makes me suspect all is not well!

      delete


  • Posted: May 12, 2014 at 8:24 PM by an anonymous user from or near: Ayutthaya, Changwat Phra Nakhon Si Ayutthaya, Thailand

    This Outlook over-protective stuff is really p*ssing me off and I want it stopped!!!

    delete


  • Posted: May 12, 2014 at 5:58 PM by an anonymous user from or near: Northfield, Ohio, United States

    I received the email requesting me to get security code. However they have my email wrong and I cannot get into email or change the wrong one. I have no access to my email. I am frustrated to say the least and will be dropping hotmail unless this is corrected. I have spent countless hours on phone with your HELP but still have no access.HELP!

    delete


  • Posted: May 8, 2014 at 6:52 PM by an anonymous user from or near: Lakewood, Washington, United States

    We have received this e-mail also, but we have a msn.com and 'live.com' account and it looks like they are trying to change our msn to a 'live' account. Is this true?

    delete


  • Posted: May 1, 2014 at 8:57 AM by an anonymous user from or near: Anjou, Québec, Canada

    Hi,
    I received an email last night and this morning.
    I don't know that email address. What should I do?
    --------

    account-security-noreply @account.microsoft.com
    Microsoft account
    Security Code

    Thank you for helping us check the Microsoft cy ***** @ hotmail.com account.
    Here is your code: ******

    This is a code, not a password. If you did not request this code, someone else knows the password for cy ***** @ hotmail.com and has access to this account. Click here to change your password.

    thank you,
    The team of Microsoft accounts

    delete


    • Posted: May 2, 2014 at 5:01 AM by info

      This email seems to be a scam. Never click on a link to sign into your account or change your password. Always go directly to your Hotmail account by typing "Hotmail.com" or "live.com" in your web browser or click on a bookmark that you have created.

      Now, to be on the safe side, please change your Hotmail password.

      delete


  • Posted: May 1, 2014 at 5:30 AM by an anonymous user from or near: Southgate, Michigan, United States

    I can't get into my email (hotmail). It keeps sending me a 4 digit code to my alternate email yet ask for either a 5 digit or 7 digit and now says i requested to many in one week. Ready to go somewhere else is is utterly riduclocus. How do I get into it? I've tried everything and nothing works been working on it for a week now.

    delete


  • Posted: Apr 30, 2014 at 2:16 PM by an anonymous user from or near: Alton, England, United Kingdom

    Ive got this problem today - 2 accounts that I wanted to just change my passwords on. Had to go into the security bit.
    The system sent a 4 digit code to one which I was supposed to use to verify on the other account - it did not work..
    Im now stuck with 2 accounts I cant update after filling in stupidly detailed forms about8 times online just to confirm they are my accounts.. all to no avail ... Not impressed at all.

    Anyone got a proper customer service address for them please?

    delete


  • Posted: Apr 30, 2014 at 9:15 AM by an anonymous user from or near: Northampton, England, United Kingdom

    I 'did' request an email to be sent, and received the same email to my other account.

    TRouble is... It doesn't work!! Stating that the code is only 4 digits and needs to be 7 !!!

    So.. My friend who relies on this email, can't remember his other security data and has his old alternative email also deactivated, has not been able to get to his email account for 5 days!!

    Also additional information is asking for financial details!!

    Come on microsoft!! Sort it out!!

    delete


  • Posted: Apr 24, 2014 at 6:57 PM by an anonymous user from or near: Melbourne, Victoria, Australia

    I just got this same message, relating to the code, However... this is my situation -
    I can't access my emails, it's telling me that 'someone else may be accessing my account, therefore i must verify it', but where does the verification code go?? it goes to my emails, the very place i need the code to get to... what the hell man.

    delete


  • Posted: Apr 22, 2014 at 2:16 PM by an anonymous user from or near: Madrid, Madrid, Spain

    Today I had to introduce an alternative email address to access my Hotmail account. Received back the mentioned emails (without the reply from Joey_D, of course) only they were signed by the Hotmail Team.
    I think that is a very aggressive move to get more information from users that, actually, shouldn't be needed if they worked more efficiently in protecting our data and passwords.
    But of course, they don't want that info to protect us...
    I should only need to give an alternative email if I want to, or if I forget the password or can't access my account, holding your information up is an unacceptable way of getting extra details.
    I shall close my memorable Hotmail account after I clean my stuff.
    I didn't like that, really, and is enough with all the spam, and information dealers that already we have, to have the very providers of the service wanting to know more stuff about costumers so that they can later negotiate.

    delete


  • Posted: Apr 22, 2014 at 6:06 AM by an anonymous user from or near: Fairdale, Kentucky, United States

    How do I get on my hotmail? What is wrong with these idiots at microsoft? I do everything they say and still no code and my account is unavailable. Are you listening, microsoft? Are you really that stupid? How do I get past this foolish request???

    delete


  • Posted: Apr 18, 2014 at 5:46 PM by an anonymous user from or near: Waukesha, Wisconsin, United States

    I received the message that I needed to have a security code sent to a different email account or I would not be able to access my email. After struggling for hours because I was sent a 4 digit number rather than a 5 digit number, I finally was able to use the security code to sign on. I had to answer several questions so my identity could be verified, then I was cleared for access to the account I have had for years. Next day: Back to square one -- couldn't sign on and was asked to start the whole procedure again. Unbelievable. Do I need to abandon this account altogether?

    delete


    • Posted: Apr 20, 2014 at 12:25 PM by an anonymous user from or near: Manchester, England, United Kingdom

      Unbelievable is certainly the word. Don't expect to get much help from Microsoft. My case is similar but now weeks old, (3 previous postings here) and have changed to Gmail. Even though the problem started about a month ago and I got nowhere, the account became accessible again after 2-3 weeks and apart from another hiccup later has continued to function. However, 2 days ago, had a reply/acknowledgement from MS again, reference the original query ! And it said click on the link to check on the situation - when I did, it just came up with the normal log-in screen, so I logged in with the current password - up comes a one-line message "xxx@hotmail.com" (my username) is not allowed to view this incident ! Think MS have lost the plot completely.

      delete


  • Posted: Apr 18, 2014 at 4:25 PM by an anonymous user from or near: Frankfort, Maine, United States

    When I was trying to signin from another computer, I was sent a security code.
    How can I get the code if I could not sign in to get my e-mail.

    Ralph

    delete


  • Posted: Apr 17, 2014 at 7:20 PM by an anonymous user from or near: Prosper, Texas, United States

    Why am I getting a request for a verification to open my email account? When I did get the code from another site, it was four numbers, however you are asking for five numbers, so I am still unable to log on to my email account. Is this some sort of scam?

    delete


  • Posted: Apr 17, 2014 at 10:12 AM by an anonymous user from or near: North Wales, Pennsylvania, United States

    I also received an email from my outlook account from Microsoft team stating that they have seen suspicious activity on my account. They also gave me a link to view the activity. Then they told me that I could change my password right there.

    But first they had my phone numbers (only last 2 digits) and asked me to provide the last 4 digits to phone no. Then they called me and gave me a security code. I was then able to see my sign in activity for the past month.

    Someone had signed into my e mail from China. Is this a legitimate email from Microsoft? How did they have my phone numbers? Thanks Celeste

    delete


  • Posted: Apr 12, 2014 at 4:27 PM by an anonymous user from or near: Pembroke, Ontario, Canada

    This is really Stupid.. Last week it asked me to do this, so I did and it sent me a 4 digit code. When I tried to use it it wanted a 5 digit code, had it sent three times all were only 4 digits. Now my wife gets then same verification message and it sends her a 5 digit code and when we try to enter it it wants a 7 digit code.

    delete


  • Posted: Apr 11, 2014 at 8:57 AM by an anonymous user from or near: Toronto, Ontario, Canada

    Unable to sign-into my Microsoft/outlook account. Microsoft keeps sending me a security 4 digit code that I did not requested. I do not have a security code! I have been over one month with out using my Microsoft email, and was told by you that I will get my Microsoft account back in 30 days. I got back my Microsoft account for few days, and again you team cut me off and I can not get into my account because of the 4 digit code that I never requested. I am extremely tired to go through to all this crap. Please do something right for your customers.

    delete


  • Posted: Apr 10, 2014 at 5:43 PM by an anonymous user from or near: Storm Lake, Iowa, United States

    I was told that I am required to verify my security code within 5 days. Will something happen at the end of the 5 days if I don't follow the steps to get the security code. I do not have one.

    delete


    • Posted: Apr 11, 2014 at 6:54 AM by an anonymous user from or near: Manchester, England, United Kingdom

      I think you will find you are then told it will be about 30 days before you get access again, although mine reappeared much sooner, but still getting the odd related message and quirk. But to comply in the 5 days, all I can say is, best of luck, as per peoples experiences here. Suggest you print or make note of your important contacts in case you can't get at them. It looks as though MS are deliberately trying to get rid of users, as I can't believe they could create quite such chaos unintentionally. They have succeeded in my case, and more extensively than just Hotmail/Outlook.

      delete


  • Posted: Apr 8, 2014 at 3:34 PM by an anonymous user from or near: Santa Fe, New Mexico, United States

    I went through all of the crap and got my code. They wouldn't accept it because he code they sent was only 4 numbers and they want 5. Are you screwing with your customers?

    delete


    • Posted: Apr 8, 2014 at 8:51 PM by an anonymous user from or near: Newton Center, Massachusetts, United States

      What's up with this crap why are you sending only 4 digit when the system is asking for 5 I cannot access my email

      delete


      • Posted: Apr 10, 2014 at 6:56 AM by an anonymous user from or near: Seoul-tukpyolsi, 11, Korea

        Same thing happened to me. They ask for a code, send a 4 digit code and ask for a 5 digit code. I can't access my hotmail account, so I'll close it out.

        delete


  • Posted: Apr 6, 2014 at 4:41 PM by an anonymous user from or near: Kingston, Jamaica

    I hate your (hotmail/live/outlook) security system. I have been over a month trying to straighten this out. You don't let me into my emails, then you want a "Code".

    I have ask for a "code" none received.. I was told that this would be straighten out by April 5th, well, guess what? No such luck. Your recent message to my email account that all was o.k. couldn't be seen because you had me blocked out of the account. I had to access it on my I pad. DUH!!!! What gives? I threatened to buy an Apple and that is a distinct possibility.

    And don't send one of your generic replies that DO NOT address the problem.nl*@hotmail.com
    This is my account name and why your stupid system won't accept it, I don't know.

    I am not changing my password again and going thru this mess for another month. You better do something right.

    delete


  • Posted: Apr 2, 2014 at 1:21 AM by an anonymous user from or near: Chennai, Tamil Nadu, India

    Microsoft account team i need my Microsoft account security code, please help me out.

    delete


  • Posted: Apr 1, 2014 at 6:27 PM by an anonymous user from or near: Little Falls, Minnesota, United States

    I am still unable to access my email account. I am about ready to cancel it.

    delete


  • Posted: Mar 30, 2014 at 6:42 AM by an anonymous user from or near: Manchester, England, United Kingdom

    Last update on "Sounds as though this Security Code debacle...". As previous comment, got no replies from Microsoft, so in an effort to ensure I would at least be able to gain access in the 4 week period as they said, I went back into my Hotmail/Outlook account and ticked a box to, basically agree to the 4-week date (sure I did this before in my original efforts to wade through the quagmire), and lo - the thing sprang back to life as though nothing had happened, and well before the promised 4 weeks ! No extra security code having been entered ! What a joke, and a load of unnecessary hassle. So, for those having similar problems, don't despair - yet ! Then maybe, like me, transfer to elsewhere (Gmail in my case).
    Am also now liking the look of an alternative OS, ie Google Chrome, now on my laptop. PS - I don't think this is phishing, I think it is a Microsoft event.

    delete


  • Posted: Mar 29, 2014 at 1:57 PM by an anonymous user from or near: Chesapeake, Virginia, United States

    When trying to get into my Hotmail account a*@hotmail.com I was not able to get in it. There was instructions to get a security code. I did everything that was requested and when I came back to put the Security Code 6**7 (that was given to me) It stated code was incorrect. What do I do now?

    delete


  • Posted: Mar 28, 2014 at 9:09 PM by an anonymous user from or near: Birmingham, Alabama, United States

    I received the same email.... I smell a phish.

    delete


  • Posted: Mar 28, 2014 at 1:20 AM by an anonymous user from or near: Philadelphia, Pennsylvania, United States

    When I try to sign into my e-mail account, this is what I am getting:

    "Call us overprotective...
    ...but we need to make sure you can receive a security code if you ever lose access to this account. Learn more.
    Where should we send your code?...."

    Can anyanyone tell me what this means, am I hocked?

    delete


    • Posted: Apr 18, 2014 at 2:07 PM by an anonymous user from or near: Chittenango, New York, United States

      I got the same thing. I now have a trouble ticket open. 2 days and no email.
      I have a Premium Software Support Plan after chating with 4 different Techs I have gotten no where. They said someone from Outlook would contact me within 24 hrs what a joke. 36 hrs later I am still waiting.

      delete


  • Posted: Mar 27, 2014 at 8:02 AM by an anonymous user from or near: Manchester, England, United Kingdom

    Updating my original comment several days ago (started "Sounds as though this Security Code debacle....."), I have still not received a reply from Microsoft, and have since sent another email, this has also been ignored. Basically MS seem to be adopting the attitude, "You're just another user and can't do us any damage so we don't really care...". OK - we will see about that....

    delete


  • Posted: Mar 22, 2014 at 6:43 AM by an anonymous user from or near: Kendal, England, United Kingdom

    Are you sure it's legitimate? I had one this morning from account-security-noreply@account.microsoft.com with this message (saying that my gmail account was a Microsoft account!!!):

    Microsoft account
    Unusual sign-in activity
    We detected something unusual about a recent sign-in to the Microsoft account gu*****@gmail.com.to help keep you safe, we required an extra security challenge.
    Sign-in details:
    Country/region: Ukraine
    IP address: 193.106.31.103
    Date: 3/22/2014 11:16 AM (GMT)
    If this was you, then you can safely ignore this email.
    If you're not sure this was you, a malicious user might have your password. Please review your recent activity and we'll help you take corrective action.
    Review recent activity
    To opt out or change where you receive security notifications, click here.
    Thanks,
    The Microsoft account team

    delete


    • Posted: Mar 22, 2014 at 7:24 PM by info

      If the link in the email takes you to a website that is not owned my Microsoft then the email is a fake.

      Only look at the website address to ensure that you are not on a fake microsoft website.

      delete


  • Posted: Mar 16, 2014 at 10:45 AM by an anonymous user from or near: Kingfisher, Oklahoma, United States

    I have followed instructions on reseting a code on my busines/ personel account to the tee. It's been 30 days since I have been able to send or receive e-mail on my outlook account. msn needs to have a direct phone number to them instead of someone wanting to sell you something. No response on what to do

    delete


  • Posted: Mar 15, 2014 at 7:29 AM by an anonymous user from or near: Willemstad, Curacao

    I am trying to send my phonenumber but my country Curacao is not in the list.

    delete


  • Posted: Mar 12, 2014 at 10:45 AM by an anonymous user from or near: Whitestone, England, United Kingdom

    Sounds as though this Security Code debacle has been going on for a long time, judging by entries on other forums etc. Mine started with a similar request from Microsoft, giving my email as an address which never existed and from there just dug me into a deeper hole with unusable/incorrect answers including sending a code to my newly created Gmail account (soon to be my main email account...!), the code having 4 digits but when trying to enter, it requested "enter your 5 digit code" - needless to say, didn't work. Have since repeated the exercise, wrong no. of digits again. Eventually finished up in a hole - apparently won't get access again for about 4 weeks, and of course can't get to my contact list to notify people - unbelievable. I saw on another site that someone in the US (I think) thought MS were trying to get rid of "non-paying clients", whatever that means, and as they tend to do over there, had a lawyer make some threatening noise - lo, their problem went away !
    Perhaps we might need to start something like that. My query acknowledgement from MS said I would have a reply in 24 hours - that was 5 days ago...! Unbelievable. They certainly needs a serious kick up the wotsit. Maybe some serious adverse publicity might have an effect - have to see what I can come up with.

    delete


  • Posted: Mar 7, 2014 at 7:06 PM by an anonymous user from or near: Alma, Kansas, United States

    Even though I had to set up a different Hotmail.com account just to get a security code, I still cant access my original Hotmail account. this is getting frustrating! I never wanted a security code, don't like having 2 Hotmail accounts and this "code" things doesn't work. You say this code thing was to protect others from attacking our account but seems Microsoft/windows/outlook has now made it impossible to even access the original account.

    delete


  • Posted: Feb 28, 2014 at 2:56 PM by an anonymous user from or near: Winnipeg, Manitoba, Canada

    It took me a dozen attempts and a forced change to my password to try to access my inbox. It would only take me to my microsoft account over and over. What finally worked was clicking on my bookmark for the hotmail sign-in page. 1.5 hours of wasted time later.completely ridiculous. Now I wonder if I should ever log out, only to start this frustrating process all over again.

    delete


  • Posted: Feb 28, 2014 at 12:46 PM by an anonymous user from or near: Ankeny, Iowa, United States

    I do not want the security code that I am getting a request for. Funny that the only email it wants for a code is an overseas email address for my daughter. Is someone trying to access any foreign emails?????

    delete


  • Posted: Feb 27, 2014 at 5:48 PM by an anonymous user from or near: Boise, Idaho, United States

    I don't have a blocked account and i did't request a code either and it's telling me i have to enter a security code to access my msn mail account? hotmail.

    delete


  • Posted: Feb 17, 2014 at 9:34 AM by info

    If you are unable to sign-into your Microsoft Live/Hotmail/Outlook accounts, please click here to report it to Microsoft.

    delete


    • Posted: Apr 14, 2014 at 10:52 PM by an anonymous user from or near: Roseburg, Oregon, United States

      I can not do that because of tonight my outlook email account is blocked. Wants a 4 digit code which it sends to my other email account put it in and wow says needs 5 digit code and only numbers. I am so angered cannot find any info of what to do.

      delete


      • Posted: Jun 9, 2014 at 6:57 PM by an anonymous user from or near: Calamar, Magdalena, Colombia

        I am having the same problem. I used my account last saturday and everything went perfect.

        Now, today, I have been asked for a 4 digit code, which I can not receive , since is in the account I have no acces . I think I have been scammed , or is a phishing mail.

        Hope I can recover it soon. Lot of important information in my mail. I am really worry.

        delete


  • Posted: Feb 8, 2014 at 11:07 AM by an anonymous user from or near: Gaalkacyo, Mudug, Somalia

    O frustrating. I was kicked out of my outlook account and now am involved in some different step verification process and repeatedly asks me for a code I have not been sent.but still they did not recognize me I am worried the some one hacked my hotmail when i am going to open the right password it says someone else is using . Microsoft and nothing is changing before one hour i tried to request again to fill the form and i received the same message, we have received a lot of request, please make another account.

    I really need to access my email. ~

    delete


  • Posted: Jan 26, 2014 at 11:12 AM by an anonymous user from or near: Palm Desert, California, United States

    So frustrating. I was kicked out of my outlook account and now am involved in some two step verification process and repeatedly asks me for a code I have not been sent. I am worried I have been hacked but when I do look at my emails - I cannot ready them - all appears normal. I have now opened an AOL account and received recovery emails on that account from noreply Microsoft and nothing is changing. There is no code, just a link that tells me my identity has been verified and to reset my password. What is this CODE?? Is this a scam?

    I really need to access my email.

    delete


    • Posted: Mar 12, 2014 at 12:48 PM by an anonymous user from or near: Lagos, Nigeria

      Am tired of this verification stuff is so frustrating l have been trying to open the message which they told me that they sent but I can't see any message. I am fed up with this verification of account.

      delete


  • Posted: Jan 26, 2014 at 8:15 AM by an anonymous user from or near: Ashland, Virginia, United States

    The first email i received yesterday was,
    "Verify your email address" which had my gmail account correctly listed, the link to select "If you didn't make this request, click here" says the link is no longer valid.

    I next received "Microsoft Account Security Code"

    and finally "Microsoft account security confirmation" "your microsoft account has been renamed. We just wanted to check with you that it's ok.
    -Old account name: (which states my correct gmail account"
    -New account name: which is my correct gmail account with number added to the end.

    my only option in this email is "if this is incorrect please follow these steps:
    1. reset your password
    2. rename you account

    Is it possible something has been hacked? Do the, "if you did not make this request" links go bad? I may have had an outlook and/or hotmail account associated with my gmail account, but it would have been from the late 1990's early 2000's when gmail first came out and I switched. I have no recollection of what my account would have been named with outlook or hotmail.

    **Would someone have had to have hacked my gmail account in order to change the user name on the old outlook or hotmail account by confirming the verification codes? I recently had my credit card account compromised and recently changed all of the passwords on all of my current online accounts prior to receiving this yesterday.

    **Is there anyway to check to confirm or deny if there was an only outlook or hotmail account associated with my active gmail account prior to this unauthorized change?

    delete


  • Posted: Jan 5, 2014 at 5:26 PM by an anonymous user from or near: Mililani Town, Hawaii, United States

    I received an email titled micro support verification,verify me @ Microsoft.com
    I opened it and it said Microsoft support code and than an 8 digit number. Have I been hacked?

    delete


    • Posted: Jan 17, 2014 at 1:13 AM by info

      I don't think you were hacked. Someone may have requested this information using your email address. Just ignore the email message. You may change your password if you feel uncomfortable about it.

      delete


  • Posted: Jan 2, 2014 at 6:04 AM by an anonymous user from or near: Sulaymaniyah, Anbar, Iraq

    I've been getting this message...when I follow through to check my other email where the code is SUPPOSED to be being sent to ...NO CODE.in the meantime I'm locked out of my hotmail/outlook account....I have been using this account without problem for ten years why now all this security rubbish causing everyone nothing but problems.

    delete


  • Posted: Dec 29, 2013 at 5:02 PM by an anonymous user from or near: Bakersfield, California, United States

    I am trying to verify my account, but the security code gets to my email box after several hours from the time I requested and when I put it, it no longer works. Why is it taking so long for me to get the code on my inbox?

    delete


    • Posted: Mar 12, 2014 at 12:40 PM by an anonymous user from or near: Lagos, Nigeria

      Please l set up the Microsoft account as required by my phone then after opening the account they test me l have to verify my account details so that they will be sure that am the owner of account and they will send me a message to confirm my account,l then replied to them to send me message and they said that message has been sent to my inbox and l should follow the instructions so that they will confirm my account but I didn't receive any message at all why?

      delete


  • Posted: Dec 21, 2013 at 8:36 PM by an anonymous user from or near: Livingston, Tennessee, United States

    My security code is not working, so I can reset my password. I've tried 5 times, made sure it is typed in right and still says "That code didn't work. Check the code and try again".

    delete


  • Posted: Nov 12, 2013 at 6:02 PM by an anonymous user from or near: Chicopee, Massachusetts, United States

    how do you cancel the activation of a security code to check email at another computer?

    delete


  • Posted: Oct 11, 2013 at 12:01 PM by an anonymous user from or near: Den Haag, Zuid-Holland, Netherlands

    I received the same message om sept 22, 2013.
    The strange thing is that got this message about my Hotmail account on my account with gmail. How is this possible? Via my computer-id?
    I think I will close both accounts.

    delete


  • Posted: Oct 8, 2013 at 8:21 AM by info

    If u have already changed your password, you can ignore the emails message you have been receiving. Someone might be entering your email address on the Microsoft's password reset or recovery page. This will cause these emails to be sent to you.

    delete


  • Posted: Oct 8, 2013 at 12:14 AM by an anonymous user from or near: Kungsängen, Stockholms Lan, Sweden

    Hi, I received several mails that someone is operating my account which I don´t recognize, but was not sure of it. So I followed the link I assume Microsoft sent me and finished the account. This was scary. Why does this happen? I ignored this kind of mails earlier because I did not understand them.

    delete


  • Posted: Oct 7, 2013 at 11:26 AM by an anonymous user from or near: Denver, Colorado, United States

    I have requested a code due to the "threat" that I would be cutoff if I did not request and change my code. I have requested and received codes three different times. All of which have been rejected. I cannot get into my hotmail. I cannot get support help. What next?????

    delete


  • Posted: Oct 5, 2013 at 5:21 AM by an anonymous user from or near: Shaw, England, United Kingdom

    My account has apparently been hacked it wont let meyse my account as they think somebody else has been using it which is pretty strange coz after i requested the code to be sent to my phone i entered it and it had worked but after that all of a sudden its not lettin me log into my account. It also requires a verification code sent which i have to recieve from my alternative email buthow can i do so when the email account may has been closed as i have not used for a periodof years. I filled out the questionaire many times and no response also requested another code to be sent to my fone many times and still nothing???? When that was the number i used to recieve my first code!!! I need my account back!!!????

    delete


  • Posted: Oct 5, 2013 at 12:45 AM by an anonymous user from or near: Carlingford, New South Wales, Australia

    Help us protect your account

    Since you're trying to access sensitive info, we just want to make sure this is you.to continue, check ww*****@rocketmail.com for a message from the Microsoft account team and enter the security code here.

    Anyone else get this from hotmail
    Its pissing me off i cant check my email
    I have entered the code from my other email
    Wont work i set up a new email just to try it with a new code again dont work its pissing me off

    Doug

    delete


  • Posted: Oct 3, 2013 at 9:26 PM by an anonymous user from or near: Kennewick, Washington, United States

    I get this alert. Put in the code and it still does not work. I am so frustrated because this is so time consuming! I'm getting kind of mad. After all these years. I change my password regularly. I keep thinking I am getting this because I will not give them cell number.That all I need is for them to start bugging me on my cell phone too. I'm seriously thinking of changing email providers.

    delete


  • Posted: Oct 1, 2013 at 6:12 AM by an anonymous user from or near: Geneva, Switzerland

    15 years with this account and now totally blocked for nothing just because the "suppose" that we can be hacked.come on.... this is so stupid.

    i will start using another mail which is not link to any majors.

    good luck guys.

    delete


  • Posted: Sep 30, 2013 at 7:21 AM by an anonymous user from or near: Madrid, Spain

    I have had the exact same email, which doesn't look very professional and have had the same code input problems as is not recognised.in the end I just changed my password. I think this is a scam, although if they say otherwise what can I say? Interestingly though when I received the text a UK number came up, 07781470659, which I called back as I couldn't believe this was happening in such a haphazard way. All I got when I got through on this number was music and foreign chatter. I have complained to Microsoft and judging by the comments below everyone is confused.

    Microsoft account team (account-security-noreply@account.microsoft.com)

    Add to contacts

    11:56 AM

    To: my email

    Picture of Microsoft account team

    Hi,

    Thanks for helping us verify your Microsoft account (my email address)!

    Here is your code: ********
    If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

    Thanks,
    The Microsoft account team

    delete


  • Posted: Sep 28, 2013 at 6:59 AM by an anonymous user from or near: Williamsburg, Virginia, United States

    I received a security code, entered the security code and was told it didn't work. What to do now?

    delete


  • Posted: Sep 26, 2013 at 6:26 AM by an anonymous user from or near: Sydney, New South Wales, Australia

    For a long time last year I couldn't access my account because I was constantly being asked for an alternate email address

    delete


  • Posted: Sep 20, 2013 at 3:48 PM by an anonymous user from or near: Merritt Island, Florida, United States

    WAnt your mothers place of birth, then says reset your password, we'll send you a code, code comes don't work, another code, don't work, 2 hours of this, you wind up with 2 email hotmail accts, one password, and recieve alerts on some one else's acct. wanting a code, "if you didn't ask for this code, then change your password, then another alert that a simular address wants a code, "if you didn't order this password change code, then change your password", on and on!

    This new involentary change to alter the hotmail platform to some other "thing" doesn't work!

    It must be full of holes and performance is just really strange, I have no Idea if the account is online, offline, open or closed.

    Account team is way overmatched. How in the world did I get 2 accts, and alerts from another user address?

    These are not mistakes by other users, you have a severe problem with your platform, now called "outlook"

    delete


  • Posted: Sep 17, 2013 at 3:39 PM by an anonymous user from or near: Ventura, California, United States

    I have had several code numbers sent to my landline and NONE of them work.

    The check box to bypass the code number requirement does not work.

    I am unable to add my cell phone number to have the code sent by text.

    I created an alias outlook account to have the code number emailed and found its not set to email code numbers.

    I changed landline number on my account to my cellphone number and got a message that I would not be able to log into my account for 30 days until the changes were approved. So I had to cancel the request.

    I have been getting the code notifications everyday for 1 week and found that today would be the last day I could bypass the code requirement.

    I contacted the help site and awaiting word from them on how to get the code to work.

    This seems like a lot of hassle to go through for nothing.

    delete


  • Posted: Sep 15, 2013 at 6:54 PM by an anonymous user from or near: Napier, Hawkes Bay, New Zealand

    Hi

    i have received something similar to that above but I am prompted just after I sign in to proceed with the following instructions. Once I've received the so called verification code and entered it, it says its not working and to check it again. After a few minutes of trying to enter it, it then says, its obsolete at to get another code. After trying to enter the new code after 20 seconds of receiving it, it says its not working again and to check it again. After 2 hours of going around in circles, I have no more ideas of what to do. No help from Microsoft as well. Below is a copy of what I'm receiving every time I try to sign in.

    Call us overprotective...
    ...but we need to make sure you can receive a security code if you ever lose access to this account. Learn more.
    Where should we send your code?

    I have a code

    delete


  • Posted: Aug 29, 2013 at 11:43 PM by an anonymous user from or near: Queensland, Australia

    My wife has been given a security code but it does not allow her to access her Hotmail email account.
    How can she access her account

    delete


  • Posted: Aug 29, 2013 at 7:35 PM by an anonymous user from or near: Ventura, California, United States

    I recevied the same email. I think it is a scam, but how do I contact Microsoft Outlook Hotmail team about this? The email in parens is NOT my email address, nor is it connected with my hotmaill account in anyway.

    Email was from: account-security-noreply@account.microsoft.com

    > Date: Thu, 29 Aug 2013 17:10:36 -0700
    > From: account-security-noreply@account.microsoft.com
    > Subject: Microsoft account security code
    > To: z*****@hotmail.com
    >
    > Hi,
    >
    > Thanks for helping us verify your Microsoft account (celinale5@hotmail.com)!
    >
    > Here is your code: 8**8
    >
    > If you didn't request this code, we recommend that you go to https://account.live.com and change your password.
    >
    > Thanks,
    > The Microsoft account team

    delete


  • Posted: Aug 26, 2013 at 4:32 PM by an anonymous user from or near: Portmore, Saint Catherine, Jamaica

    What might be nice to see in this site (on the topic of people getting emails from Microsoft telling to go to their account and change their password if they did not request that email code) is to remind them never to click any links in emails. While right now the links appear "harmless", we could assume that if multiple requests are received in a 24 hour period that someone is knocking on the door of your email account and trying to hack you. Microsoft's security will send information to the alternate email address and so you have a choice.

    1) Go to your browser (don't click the link in the email to be sure). You can hover over the link and look at your status bar and see where it will lead, but don't click it unless you implicitly trust it.

    2) Change your email password.

    3) We received two emails in a 2 day span, completely unsolicited by us. So we suspect hackers. I don't think it comes "accidentally" at all.

    Here's what the text of the email looks like.

    Thanks for helping us verify your Microsoft account (your email address here)
    Here is your code: XXXX
    If you didn't request this code, we recommend that you go to https://acount.live.com and change your password.
    Thanks,
    The Microsoft account team

    When you hover over the https link it looks legit, but again I say, don't click it. Just go online to your email account and access it the most secure method available which is by opening your email in the usual manner and changing the password in the usual manner, not from an email that you did not generate.

    I find the advice given in the email to be good advice, but having the live link is "suspicious"/caution advised.

    Just my 2 bits.

    delete


  • Posted: Aug 24, 2013 at 7:00 AM by an anonymous user from or near: Denver, Colorado, United States

    I received the same message and a code was sent to my alternate email address. I tried to enter the code but it wouldn't work. This morning I had 3 emails with 3 different codes from the Microsoft Team. Not sure what to do.

    delete


  • Posted: Aug 18, 2013 at 12:01 PM by an anonymous user from or near: Coeur D Alene, Idaho, United States

    none of the codes seem to work. I don't know what to do
    hope you can help me Eunice

    delete


  • Posted: Aug 18, 2013 at 4:08 AM by an anonymous user from or near: Geneva, Switzerland

    I ask for a code to unlook the blocked e.mail accout of my wife. The code was send to my mail adress jo***@hotmail.com
    You mentioned that that code will work instead the Kennwort. But this Codigo did not work. Microsoft service is just a shame. You block accounts for nothing and put people in a desperate situation without communication. Its time to live this company and sell the shares.

    Regards
    John

    delete


    • Posted: Sep 10, 2016 at 2:49 PM by an anonymous user from or near: Detroit, Michigan, United States

      Same crap I'm getting, it's MADDENING.

      delete


  • Posted: Aug 16, 2013 at 5:20 AM by an anonymous user from or near: Kuopio, Northern Savo, Finland

    I got this message three times today. For my wife's account.
    To me it looks like whether someone has her e-mail address in their addressbook and has viruses in their computer.
    Or it's because she just a few weeks back joined the facebook, and some dogbreaths/dirtbags are trying to steal her e-mail.
    Either way, punishment is due.

    delete


  • Posted: Aug 15, 2013 at 4:12 AM by an anonymous user from or near: Singapore, Singapore

    some thing happened to me which i found it quite unusual. i have kept requesting for the code, but i have yet to receive any code, none on my mail and needless to say it was on my phone. even though the mail i cant see using my home computer, but i can still assess through my mobile. is there any solution to this matter?

    delete


  • Posted: Aug 2, 2013 at 3:06 PM by an anonymous user from or near: Geneva, New York, United States

    Interesting! I got a request also when I signed onto my email. The code number was sent to my I-phone. I did enter it and everything seemed ok. Then, about an hour later, I got another code on my I-phone with a different account security code, however, I was still signed into my mail account. I didn't do anything with it.

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  • Posted: Jun 19, 2013 at 7:08 AM by an anonymous user from or near: Latham, New York, United States

    this is the third day i have not been able to access my email..
    ok....now after typing an telling all about what is going on it just disappeared..I have answered all the questions presented by microsoft and filled out the questionairs...each time i picked a new email address as i was told to ..some how it was in a natural domaine....i am told they are sending me a code..but am unable to open and retrive . please please please help!!!
    *@hotmail.com my old email ..that i have used for twenty years

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  • Posted: May 15, 2013 at 11:29 AM by info

    In regards to: "Your email has been accessed in multiple locations":

    The email is a scam. Never click on a link in an email message to sign into your account.

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  • Posted: May 15, 2013 at 11:24 AM by an anonymous user from or near: Mississauga, Ontario, Canada

    Hi, I recieved this email today, just wondering if it is valid?
    Dear User,
    Your email has been accessed in multiple locations. Click below to update your Hotmail/msn account
    Sign In

    Best Regards,
    Customer Support.
    The senders email is: Microsoft account team

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  • Posted: May 7, 2013 at 2:12 AM by an anonymous user from or near: Winnipeg, Manitoba, Canada

    For people getting emails from Microsoft about your account being blocked one reason could be is because you are hitting the "send/receive" button on your email client too fast...my mom gets the account blocked almost weekly because she DOUBLE CLICKS the send/receive button and for some reason the idiot bots at Microsoft thinks someone is using her account as spam.

    If you dont believe me just start clicking the send/receive button on your email client and see how long it takes for you to have your account blocked by Microsoft.

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  • Posted: Mar 24, 2013 at 3:26 PM by an anonymous user from or near: Dallas, Texas, United States

    I got this today, twice, and immediately went searching to find this conversation. What strikes me strange is that I don't use any of the LIVE stuff (or haven't for months).

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  • Posted: Feb 19, 2013 at 10:41 AM by an anonymous user from or near: Wakefield, Wakefield, United Kingdom

    how does this even workk! im gettin stress tryin 2 fine out what my password is n its really annoying

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  • Posted: Feb 16, 2013 at 8:24 AM by an anonymous user from or near: Doylestown, Ohio, United States

    Microsoft may do this if they think that your account was compromised. Be careful where you login with your email username and password because there are a lot of phishing website impersonating LIVE.COM. Its also possible that you may have a Trojan, spyware or some malicious program running on your computer that can steal your information. Use your antivirus software to do a full scan of your computer.

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  • Posted: Feb 16, 2013 at 8:13 AM by an anonymous user from or near: Port of Spain (City of Port of Spain), City of Port of Spain, Trinidad and Tobago

    I received an email from microsoft asking if I requested to change my password to my email account. I didn't respond but when I went on to my email I couldn't open my account and had to reset my pass word.
    Was someone able to change my password? I have two other accounts that would receive notification from Microsoft .
    Or did Microsoft lock me out as a form of security until I responded.

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  • Posted: Jan 23, 2013 at 8:38 AM by an anonymous user from or near: Footscray, Victoria, Australia

    i keep recieving new security codes over and over

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  • Posted: Jan 12, 2013 at 3:06 PM by info

    Click here to unblock your account online

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