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Microsoft Account Security Code Request Email

This morning I received the e-mail message below from "Microsoft account team (account-security-noreply @microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code. The e-mail message also states that, if I didn't request this code I should change my password at https://account.live.com.
Microsoft Account Security Code Request Email
Online Threat Alerts

Microsoft Account Security Code Request Email

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Microsoft Account Security Code Request Email

This morning I received the e-mail message below from "Microsoft account team (account-security-noreply @microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code. The e-mail message also states that, if I didn't request this code I should change my password at https://account.live.com.

Please continue reading below.

The E-mail Message

From: Microsoft account team(account-security-noreply @microsoft.com)
Sent: Wed 8/15/12 7:00 AM
To: ***@hotmail.com
Subject: Microsoft account security code

Hi, Thanks for helping us verify your Microsoft account! Here is your code ****.

If you didn't request htis code, we recommend that you go to https://account.live.com and change your password.

Thanks, The Microsoft account team

On Microsoft Answers (http://answers.microsoft.com/), a super moderator by the name of Joey_D stated that there is nothing to worry about because it seems someone accidentally entered my email address causing the request to be sent to me.

Here is Joey_D response:

This is not a scam. It is a valid Windows Live communication email but chances are, it was not meant for you unless you actually requested for a code.

This email is generated by our system whenever someone with a blocked account tries to unblock it. The system sends this email to the alternate email of the blocked account.

You are receiving this because someone mistakenly entered your email address as their alternate email. You can delete this email without worries.

Thanks!

If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts,please click here to report it to Microsoft. We are not affiliated with Microsoft.

Update: Scammers are sending out phishing email messages designed to steal your Hotmail, Live or Outlook user names and passwords. So, if you receive any email message claiming that you need to click on a link, please go directly to www.hotmail.com, www.live.com or www.outlook.com and sign into your account, instead of clicking on the link.

For list of Hotmail, Live or Outlook phishing email scams, please click here.

Remember to leave your comment and read the ones made by others below. And, please report malicious, phishing or scam email messages, social media posts and websites to us. You may click here to contact us, or forward the email messages to: info@onlinethreatalerts.com.

Alert and help your family and friends by sharing this article with them:
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CommentComments or Questions (435)

The comments on this page do not necessarily reflect the views of Online Threat Alerts. Online Threat Alerts reserves the right, to modify comments, not to publish comments that may be deemed libelous, derogatory or indecent. Anonymous users will not be able to delete their comments.

  • Posted: 2 days, 11 hours ago by an anonymous user from: Beirut, Beyrouth, Lebanon

    From where do I get my code?
    delete


  • Posted: 5 days, 5 hours ago by an anonymous user from: India

    My hotmail account has been hacked and I am unable to access as the hacker has changed everything from the password to security question and the cell number also.

    The security code which I am getting on my alternate email id is in 4 digits, whereas the hotmail site is asking for 25 digit security verification code.

    Pls help me retrieve my hotmail account urgently.

    Neena.
    delete


  • Posted: 1 week, 2 days ago by an anonymous user from: Ottawa, Ontario, Canada

    I need to reset my email in order to get into it and i was asking to create a new userid and contact microsoft team to get the security code and i am don't know how to do it.
    delete


  • Posted: 1 week, 4 days ago by an anonymous user from: Lebanon, Oregon, United States

    Okay I got an email saying something was wrong after changing my password three times now I get this message
    Access Denied

    You don't have permission to access "http:// redir.windows.microsoft.com /liveid?" on this server.
    Reference #18.655832b8. 1468358573.2b5fdd15
    delete


  • Posted: 1 month, 1 week ago by an anonymous user from: Herndon, Virginia, United States

    I cant download my whatsapp it keeps telling me I need to verify my account but I've done that so many times its not helping.

    delete


  • Posted: 1 month, 1 week ago by an anonymous user from: Nigeria

    Please help me I forgot my Microsoft account password, am trying to reset my password since Sunday but no way, I have followed all the direction, but one thing is that just to receive a code to finish the proses but am not be able to receive message, what should I do to receive my code... Please I need your reply and your help, thanks?
    delete


  • Posted: 1 month, 2 weeks ago by an anonymous user from: Monroe, United States

    I have forgotten my hotmail password, and have not been able to accrss my mail. I finally got a securitycode from the microsoft account team and they sent mea email at a different address to: click this link to reset your password:
    https://account.Live.Com /password/reset ...

    Clicking did nothing, so I put in on my search which said nothing as that was found. How do I get in contact with the microsoft account team to get to that link?
    delete


    • Posted: 1 month, 2 weeks ago by info

      The link works, we have tried it. Copy and paste in the link your web web browser address and press the "Enter" or "Return" on your keyword, or just press the "Go" button on your web browser.

      Note: we have removed parts of your link in your comment because of security reasons.
      delete


  • Posted: 1 month, 3 weeks ago by an anonymous user from: Ilford, United Kingdom

    I have submitted email code request about 10 times tells me check my in box for code from team; no email gets sent. How can I overcome forgot password if they don't send me code help?
    delete


  • Posted: 1 month, 3 weeks ago by an anonymous user from: Houston, Texas, United States

    When I clicked on the link, it was blocked by my antivirus software as "UNSAFE." I'm not totally confident about Joey's response that it is not a scam and that it is safe.
    delete


  • Posted: 1 month, 3 weeks ago by an anonymous user from: Tanzania

    I don't know how to verify my Microsoft account. Plz help
    delete


  • Posted: 1 month, 4 weeks ago by an anonymous user from: Puerto Vallarta, Jalisco, Mexico

    I want to eliminate the message from Microsoft "Unusual sign-in activity" I don't use their service. I receive it 2 or 3 times daily, and it's irritating. HELP !!
    delete


    • Posted: 1 month, 4 weeks ago by info

      The messages are being sent by cyber-criminals and cannot be stopped. Try filtering or flagging the message as spam or junk.
      delete


  • Posted: 2 months, 1 week ago by an anonymous user from: Columbia, Missouri, United States

    I can't sign in, because I need a security code.....but...I don't have a cell phone which your sign in calls for to get the security code. I am at the library and have no access to a phone.
    I do have a yahoo account, but no screen let's me give that info as they all require a phone number...which I can't give.
    delete


  • Posted: 2 months, 3 weeks ago by an anonymous user from: Portmore, Parish of Saint Catherine, Jamaica

    Want to update my WhatsApp but I have to go through Microsoft,when I put in my username and password it keep on saying verifying code but it keep on sending the code to a email address that I am no longer using, how do I get it to send it to the right email address.
    delete


    • Posted: 2 months, 3 weeks ago by info

      If you recently changed your email address, remember, it takes up to 48 hours to update on all of Microsoft's system. Therefore, wait the specific amount of time and try again.
      delete


  • Posted: 3 months, 3 weeks ago by an anonymous user from: South Africa

    I did Microsoft account so when I want to login it's tells me that I have to verify my account by checking massages on my inbox. When I try to check my account, it doesn't appear on Google, so help me.
    delete


    • Posted: 3 months, 3 weeks ago by info

      Check your spam/junk folder, just in case the email was accidentally filtered by Gmail.
      delete


  • Posted: 4 months, 1 week ago by an anonymous user from: Limoges, Limousin, France

    I received following email in my email account. xxxxx is where I HAVE simply replaced my account name. I have not clicked on the link 'click here'. How do I know if this is genuine?

    "Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account xxxxxxxxxxx
    If this was you, you can safely ignore this email. We'll send you another message when the 30-day waiting period is over.
    If this wasn't you, someone else might be trying to take over xxxxxxxxxxxxxx Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team"
    delete


    • Posted: 4 months, 1 week ago by info

      Remember, never click on a link in an email message to sign into your account. Most email messages cannot be trusted.
      So, to determine if something has happened to your account, always sign directly into it from your Web browser or mobile app. And, if there is something wrong with it, a message will be displayed to you.

      This is your best defense against phishing or fake emails.
      delete


  • Posted: 4 months, 3 weeks ago by an anonymous user from: Lagos, Nigeria

    Am using prestigio 8500 due. I can't access any apps on it cause the Microsoft account is asking for a code, which I don't know about. Please I need the code so I can download my app.
    delete


  • Posted: 4 months, 3 weeks ago by info

    Received the following via email:
    "I keep getting junk emails from aCCount-security-noreply@aCcount.microsoft.COM, i added it to block site, but still i keep getting junk email. keep getting junk emails from aCCount-security-noreply@ aCcount.microsoft.COM, I added it to block site, but still I keep getting junk email."
    delete


  • Posted: 4 months, 3 weeks ago by an anonymous user from: Swindon Village, United Kingdom

    I received an email from Microsoft Account Team which stated:
    We've detected something unusual about a recent sign-in to the Microsoft account r.*****@live.co.uk.to help keep you safe, we've required an extra security challenge.
    Sign-in details:
    Country/region: Argentina
    IP address: 201.220.19.111
    Date: 08/03/2016 11:42 (GMT)

    If this was you, then you can safely ignore this email.
    If you aren't sure whether this was you, a malicious user might have your password. Please review your recent activity and we'll help you take corrective action.

    Is this really Microsoft?
    delete


    • Posted: 4 months, 3 weeks ago by info

      In order to determine if the email is legitimate, please forward the original email to us.
      delete


      • Posted: 2 months, 4 weeks ago by an anonymous user from: Yaqum, Israel

        I received a virtually similar e-mail. The same formatting. What made it plausible is that I am outside the UK, but not in the US as stated, but if there was any re-routing it may appear to have come from the US. See below.

        Sign-in details:
        Country/region: United States
        IP address: 149.88.127.197
        Date: 5/1/2016 6:07 AM (GMT)

        If this was you, then you can safely ignore this email.
        If you're not sure this was you, a malicious user might have your password. Please review your recent activity and we'll help you take corrective action.
        Review recent activity
        To opt out or change where you receive security notifications, click here.

        I clicked taking me to a page giving my e-mail but asking me to confirm my e-maI address. At that that point my suspicions hit the stop button. It seems like phishing to me. Could you please confirm and do you think all is still safe with my account. I did not enter any personal details, just clicked on the account.

        Thanking you in advance,

        Mike
        delete


  • Posted: 5 months, 1 week ago by an anonymous user from: Las Vegas, United States

    Every time I travel, I get a notice from Microsoft saying that there is a security alert. Someone might be signing into my account. My email is frozen and I have to go through a code check, etc.

    I do all this and still get a security alert that I have to recover my account!

    This is so annoying. It happens every time I travel.

    Cut it out already. I have verified everything and still get these notices. I am not able to bother with all these notices as I am relying on free wifis because I travel. Stop the nonsense.
    delete


  • Posted: 5 months, 1 week ago by an anonymous user from: Nottingham, United Kingdom

    Today I received a text message from MSFT saying:
    "Someone else might have accessed Microsoft account el*****@hotmail*.uk. Recover at https://account.live.com"

    I am guessing this is malicious but I just wanted to check?
    delete


    • Posted: 5 months, 1 week ago by info

      It appears to be a scam, but it is hard to tell without the actual text message. For security reasons, change your password.
      delete


      • Posted: 5 months, 1 week ago by an anonymous user from: Nottingham, United Kingdom

        Thanks. I've also found I've had an email too from account-security-noreply@account. microsoft.com saying:

        "Microsoft account
        Security alert
        We think that someone else might have accessed the Microsoft account el*****@hotmail.co.uk. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
        If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
        If you haven't already recovered your account, we can help you do it now.
        Recover account
        Learn how to make your account more secure.
        Thanks,
        The Microsoft account team"
        delete


  • Posted: 5 months, 2 weeks ago by an anonymous user from: Petersburg, United States

    I have a new pc and, after many years have forgotten the password for my email account. I have requested a new code several times, from Microsoft. Have not received anything regarding my repeated requests. I need to access the email account that I've had for many years. Many thanks.
    delete


  • Posted: 5 months, 4 weeks ago by an anonymous user from: Cuyahoga Falls, Ohio, United States

    I have been going around and around with the microsoft site where I thought I set up an account. It continually tells me that I have everything incorrect.

    I want to CA all of this so I can get back to living a normal life. How do I remove this stuff?

    D.Papes
    delete


  • Posted: 6 months, 1 week ago by info

    The following website is a fake, created by cyber-criminals. So, if you are taken to it, please do not attempt to sign-in with your username and password:
    http://win-outlook.com/update.htm
    delete


  • Posted: 6 months, 2 weeks ago by an anonymous user from: San Antonio, Texas, United States

    Is this legitimate information from Microsoft? Received via email?

    "Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account ta*****@aol.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now."
    delete


    • Posted: 6 months, 2 weeks ago by info

      In order to tell if the message is legit or not, we need to see the original email message. Please forward the original email message to info@onlinethreatalerts.com.
      delete


  • Posted: 7 months, 2 weeks ago by an anonymous user from: Texas, United States

    I received an email from Microsoft live windows lottery stating that my email address had won $500,000,00 and wanted my full name email address & phone number.

    I was wondering if this could be legitimate or it be a scam.
    delete


    • Posted: 7 months, 2 weeks ago by info

      It is a scam. Click here for information.
      delete


  • Posted: 7 months, 2 weeks ago by an anonymous user from: Wetumpka, Alabama, United States

    I'am on windows 10 now but been on windows 7 for years, that is when I signed up. I have no idea what my password or my code is. They said to create a new email, can I have two emails? If I can reset or delete this microsoft then install one. Please help.
    delete


  • Posted: 8 months, 1 week ago by an anonymous user from: United Kingdom

    I had an email on Sunday 6/12/2015 saying that there has been some unusual sign-in activity on my Microsoft account.It was sent from Microsoft Account Team account-security-noreply@ account.microsoft.com, it said someone had tried to sign in from China and gave the ip address. It wanted an extra security challenge.

    Is this a scam email, as I followed the instructions and changed my password. I have changed it again since, in case of compromise.
    delete


    • Posted: 8 months, 1 week ago by info

      Yes, it is a scam. Never click on a link in an email message to change your passwords. Always go directly to: account.microsoft.com in your web browser to change your Microsoft, Live or Hotmail password. Please change your password again, right now, before it is hijacked by the cyber-criminals who tricked you into clicking on the link in the fake email message!

      Remember, if there is a problem with your Microsoft account, you will notified once you go directly to account.microsoft.com in web browser and sign into your account.
      delete


  • Posted: 8 months, 2 weeks ago by an anonymous user from: Philippines

    I cant access and verify my Microsoft account. I'm just newbie in using this phone..I never receive any message to finished my account...please help me for verifying my account; its been two weeks and until now its always the same.
    delete


  • Posted: 8 months, 4 weeks ago by an anonymous user from: Kigali, Rwanda

    How can I get the code for the Microsoft account for accessing the store of the phone. Plz.
    delete


  • Posted: 9 months, 3 weeks ago by an anonymous user from: Denham Springs, Louisiana, United States

    On my other laptop I have tried numerous time to change my password that I forgot and the ones Microsoft keeps sending me will not work.
    delete


  • Posted: 10 months, 2 weeks ago by an anonymous user from: Perth, Western Australia, Australia

    I have tried all the suggestions multiple times
    when I request a reset code for my outlook account I am sent a four digit code
    when I use it outlook tells me I require a seven digit code - this has happened a number of times
    when I request a code via text nothing happens
    when I request a password reset (even though I know my password is correct) nothing happens
    Is this because I have hotmail account and a live account?
    Is it happening because I have accessed both accounts on my desktop and my ipad?
    one forum suggested the problem was caused by windows 8 so I installed windows 10 -
    this hasn't solved my problem, I still cannot access my live account, which I have had for years
    I am now really really frustrated!!!!
    delete


    • Posted: 6 months, 1 week ago by an anonymous user from: Hemet, United States

      I also keep getting a four number code and not the seven digit code. What is the answer? I need a phone number for the microsoft account team, which is another frustrating process. Do Microsoft even respond to these questions? Frustrated in California!
      delete


  • Posted: 10 months, 3 weeks ago by an anonymous user from: United States

    They are asking me for a code so I can get into my Microsoft account, but I can't even message to even get the code.
    delete


  • Posted: 10 months, 4 weeks ago by an anonymous user from: Wellington, Wellington, New Zealand

    Hi, just checking is this legit?

    "Dear Microsoft service account user,

    As Part of our effort to Improve Your mail experience across our services.

    We are updating the Microsoft Services Agreement and Privacy statement made clearer.

    Your account will be shutdown shortly if you refuse to update your account in the ongoing 2015 Microsoft account service update.

    Please take a moment to renew your account, so you can continue enjoying our services and be Able to Receive emails at the moment.

    joe_gray6@hotmail.co .nz

    Click Here To Update Your Account

    Thank you for Being a Microsoft Office 365 customer."
    delete


    • Posted: 10 months, 4 weeks ago by info

      No, it is not legit. It is a phishing scam sent by cyber-criminals.
      delete


  • Posted: 10 months, 4 weeks ago by an anonymous user from: Lesotho

    I didn't get code I only find this message: "Belinah@gmail.com was added to Belinah@gmail.com.visit https://account.live.com/ to confirm. What can I do because it doesn't allow me to download whatsapp?
    delete


  • Posted: 11 months ago by an anonymous user from: Sandy, Utah, United States

    Trying to reset password for Cortana. Glitch: could not remember old password. Created new one, and now it keeps asking me for my old one. Duh! Why would I set up a new password, when I couldn't remember the old one in the first place?

    I cannot get in!!
    delete


  • Posted: 11 months ago by an anonymous user from: Abuja, Niger, Nigeria

    I recently signed into my Microsoft account.I was asked to verify my mobile number by filling in phone number and my country.I filled it and was shown send a code.I clicked it and was showed a box to fill in my access code which I did not receive.What can I do?
    delete


  • Posted: 11 months, 1 week ago by an anonymous user from: Nigeria

    I changed my Microsoft account. Each time I want to download apps, I'm always asked to check my Microsoft verification code. I usually check my Gmail account but couldn't find it. How can I solve the problem.
    delete


  • Posted: 11 months, 1 week ago by an anonymous user from: Tucson, Arizona, United States

    every time I try to sign in to my yahoo mail, I must first receive security code from yahoo...why?
    delete


  • Posted: 11 months, 2 weeks ago by an anonymous user from: Kingston, Ontario, Canada

    I changed my email address and was told to go to the new address to find the new security code; however I can't access the internet or my email to get the new information because the system wants me to enter the security code that I am trying to get. HELP!
    delete


  • Posted: 11 months, 3 weeks ago by an anonymous user from: United Kingdom

    I get a lot of emails from scammers using account-security-noreply@ account.microsoft.com. How do I block these without blocking legit emails?
    delete


    • Posted: 11 months, 3 weeks ago by info

      When the emails come into your Inbox, flag them as Spam or Junk.
      delete


  • Posted: Aug 21, 2015 by an anonymous user from: South Africa

    This Microsoft thing is messing up my life , can't do anything with this phone than I received, this is just killing my vibe.
    delete


  • Posted: Aug 19, 2015 by an anonymous user from: Odessa, Texas, United States

    I need someone to contact me
    I am not able to log into any microsoft account and I feel I have been forced to make one when I purchased this computer.
    I am highly annoyed because it not only forced me to download the stupid microsoft 10 programme which by the way completely sucks and I hate it.
    I can now not even log into the damn microsoft account. can someone please do something before I throw this damn computer against the wall and mess up my life more than this horrendous program has already.
    delete


  • Posted: Aug 16, 2015 by an anonymous user from: Davenport, Iowa, United States

    Why do I continuously get a message that I need to verify my account & each time I do, I receive a security code but it never works causing me not to be able to sign in..? Why must I constantly sign in anyway..!!!? This is very aggravating!!!!!
    delete


  • Posted: Aug 12, 2015 by an anonymous user from: United States

    Am waiting and waiting for a confirmation code from Microsoft to verify my account but am not receiving it.
    Please help me. ~
    delete


  • Posted: Aug 7, 2015 by an anonymous user from: Spain

    I just open a Microsoft account and they sent me a code to verify my account, but I can't locate it. Please help me.
    delete


  • Posted: Aug 6, 2015 by an anonymous user from: Osaka, Osaka, Japan

    My wbh*26@outlook.com account has frozen and will not open at all. I can't check your verification message or any emails!!!
    This account has been a dud since I first opened it over three years ago. For ten years I was in love with Hotmail.com and then you changed to this malfunctioning atrocity!

    I had to revert to Google's gmail because IT WORKED!!!

    I AM TRYING TO APPEASE YOUR REQUEST, AFTER REQUEST, AFTER REQUEST, TO UPDATE MY INFORMATION. However YOU KEEP ASKING ME TO FILL IN THE WB*****.COM email address.

    These ASTEISKS are incorrectly posted.
    There SHOULD BE 6****** - not 5*****!
    wbhawk26. wb******.com SIX, add them up! You keep giving me 5 to fill in????
    I am lost!?
    delete


  • Posted: Aug 6, 2015 by an anonymous user from: Port Richey, Florida, United States

    trying to set up Cortana, but don't remember my old password. so I create a new one and enter it, but then software say you need to enter your old password one more time before we go ahead......duh .....I didn't remember my old password and went thru the forgot you password process to create a new one.......now I cant use the new one unless I supply the old one , one last time........that I don't remember


    this is a dumb circle
    can I get some help......I like windows 10 so far but cant get anywhere with Cortana
    delete


  • Posted: Aug 2, 2015 by an anonymous user from: Florida, United States

    How do you verify your account?
    delete


  • Posted: Jul 24, 2015 by an anonymous user from: Kirkuk, At Tamim, Iraq

    Hello every one, thank you.
    delete


  • Posted: Jul 22, 2015 by an anonymous user from: Lynnwood, Washington, United States

    I keep getting messages sign in failed
    when you click on it it says server password has changed enter the new password.

    Not sure whats going on got a Microsoft account team saying unusual sign in activity went in to and checked it out and someone is trying to sign in from a California IP and its not me what can I do?
    delete


    • Posted: Jul 22, 2015 by info

      The message maybe a phishing scam. Please go to www.live.com and attempt sign into into your account. If you are able to, please change your password immediately.
      delete


  • Posted: Jul 11, 2015 by an anonymous user from: Watlington, Oxfordshire, United Kingdom

    I keep getting a message from Microsoft to verify my email. Keep asking me to check my email for a message. They meant to send me but every time I check there is nothing there from them.
    delete


    • Posted: Jul 11, 2015 by info

      Please forward the message to us. And be careful because the message may have been have sent by cybercriminals, and not Microsoft.
      delete


  • Posted: Jul 1, 2015 by info

    This was sent to us:

    "I recently changed my mobile number because I am relocating to another city and shortly thereafter I notified Microsoft to update my profile with this new mobile number. Microsoft responded saying that within 30 days my profile would be updated.

    Three days later I received emails from Microsoft notifying me that there seemed to be unusual activity on my email address and they were going to text me a code and I would respond thus indicating that the recent activity on my email address was in fact me and all was OK.

    But Microsoft had not yet updated my profile with my new mobile number therefore I could not possibly receive the text that they were going to send so I had to go through an arduous process of identifying the most recent email messages I had sent, the latest file names I had created etc, etc. This process took a few days and I am sure it took up lots of your time as well as mine and all the while my email address was blocked.

    Eventually everything got resolved and Microsoft "unblocked" my email address however I would like to think that there is a less complex methodology available that could be used in the future. If Microsoft had been able to update my profile with my new mobile number a little quicker that would have been helpful.

    Regards
    G.Malcolmson"
    delete


  • Posted: Jun 27, 2015 by an anonymous user from: United States

    I'm trying to get my old Microsoft information but it keep getting it wrong. I have more than one email address; I'm not that good at using phone and I've never owned a computer. It seems everything I try is backwards. I'm sorry for the mistake Jeff.
    delete


  • Posted: Jun 26, 2015 by an anonymous user from: Cardiff, Cardiff, United Kingdom

    I'm trying to recover my windows live mail password. I get most of the way through and then I'm asked for my 7 digit code. What 7 digit code?
    delete


  • Posted: Jun 24, 2015 by an anonymous user from: Thailand

    Your introduction of the "Microsoft" account has been an absolute pain in the bracket for many loyal and faittful, longtime microsoft clients.
    delete


  • Posted: Jun 21, 2015 by an anonymous user from: Chicago, Illinois, United States

    I been trying to figure out my password cause I forgot it and when I found it, Microsoft wouldn't let me download APS, telling me I tried too many times. Now it has a block on, so I'm at a loss. Maybe I have to close this account because I'm tired of trying C. Pate!
    delete


  • Posted: May 29, 2015 by an anonymous user from: South Africa

    I cant download any apps because of this Microsoft ishh its annoying I keep asking them to resend me the verification email they say.

    I cant ask for more verification emails, I cant even get the emails in my junk mail. I'm pissed off to hell with this windows phone!
    delete


    • Posted: Jun 14, 2015 by an anonymous user from: Mumbai, Maharashtra, India

      I can't download and I don't have verification code.
      delete


  • Posted: May 26, 2015 by an anonymous user from: Philippines

    I sign in, but I have to read an email from your account team and follow the instructions to complete the account, but I could not find the mail in my inbox, my account is at yahoo, but the inbox is empty, where do I find it.
    delete


    • Posted: May 26, 2015 by info

      Look in your Junk/Spam folder.
      delete


  • Posted: May 25, 2015 by an anonymous user from: Oklahoma City, Oklahoma, United States

    I am trying to reset my password on microsoft account. I keep requesting a code to be sent to a gmail account. I am not getting the mail. Can you please help me reset the password on this account without using gmail account.
    delete


  • Posted: May 25, 2015 by an anonymous user from: England, London, United Kingdom

    I want to enter into my microsoft inbox account, but they keep telling me that they have sent a message to my inbox or junk mail and that I should check it before I could proceed. I just dont understand it anymore.
    delete


  • Posted: May 14, 2015 by an anonymous user from: Avilés, Asturias, Spain

    I received two mails and I don´t know if is a spam but at the moment I am concert of cliking in the link just in case.

    Please could you tell me if is a spam.

    thank you


    Microsoft account team (acccount.verification _servces@outlook.com) Add to contacts 5/11/2015 Keep this message at the top of your inbox
    To: noreply@account.microsoft.com
    acccount.verification_servces@outlook.com
    OUTLOOK SECURITY UPDATE
    Dear Outlook user!

    and this one previously

    Your email address is at risk!!!

    Due to a recently finished upgrade in our microsoft security to serve you better and protect scam

    kindly click on the 2015 below to upgrade your account.
    Windows Live 2015
    Note:You will loose access to your Outlook account if you do not upgrade your email in next 24 hrs


    Thanks for using Hotmail!
    Hotmail! Team
    Request To Close Your Account‏‏‏‏‏


    Microsoft copration center (sequritycenter0934@outlook.com) Add to contacts 9:05 AM Keep this message at the top of your inbox
    To: sequritycenter0934@outlook.com
    sequritycenter0934@outlook.com
    Security alert
    Protecting your account is a matter taking seriously.

    Due to recent activities going on in your account we hereby suspend your account from sending and receiving of messages.
    if you do not update your account in the next 18hours you will loose access to your account totally.

    Follow the account service link below:

    This process takes just a few minutes and once complete, We'll get back to you.

    CLICK HERE

    The account team
    Copyright © 2015
    delete


    • Posted: May 14, 2015 by info

      Please post a copy of the email.
      delete


  • Posted: May 12, 2015 by an anonymous user from: East Greenwich, Rhode Island, United States

    Date: Mon, 11 May 2015 13:14:59 -0700
    From: account-security-noreply@account.microsoft.com
    Subject: Microsoft account security info
    To: *@hotmail.com

    Microsoft account Security info replacement

    Someone started a process to replace all of the security info for the Microsoft account *@hotmail.com.

    If this was you, you can safely ignore this email. Your security info will be replaced with 14018231239 when the 30-day waiting period is up.

    If this wasn't you, someone else might be trying to take over *@hotmail.com. Click here and we'll help you protect this account.

    Thanks,
    The Microsoft account team

    is this real..what do I need to do...
    delete


    • Posted: May 12, 2015 by info

      The email is a phishing scam, just delete it.
      delete


  • Posted: May 12, 2015 by an anonymous user from: Kampala, Kampala, Uganda

    Am waiting for a confirmation code from Microsoft Acount team to verify my account but am not receiving it.

    What is da problem about my email? Please help me.
    delete


  • Posted: Apr 27, 2015 by an anonymous user from: Naperville, Illinois, United States

    I think someone hacked my outlook account because there a code that pops up and my phone is acting weird..?
    delete


  • Posted: Apr 23, 2015 by an anonymous user from: Netherlands

    Today I received the following:

    "Subject ID: 404 WARNING (APRIL 2015)

    Dear USER,
    Your ccount have some security issues ad needs to be fixed at once.
    KINDLY CLICK verify SIGN IN TO RESOLVE THE ERROR."

    I did nothing and did not click the highlighted word VERIFY as I am worry that it is a scam.

    Please advise me.?

    Thank you
    Best regards,
    delete


    • Posted: Apr 23, 2015 by info

      You are right, the email is a phishing scam.
      delete


  • Posted: Apr 18, 2015 by an anonymous user from: Calgary, Alberta, Canada

    Had went to change information on my account regarding a change of phone number, and when Microsoft sent me the 6 digit code it didn't work as it wasn't a proper code ....disgusted!!!
    delete


  • Posted: Apr 15, 2015 by an anonymous user from: Hull, Quebec, Canada

    I am asking that hotmail stop messing with my email. I am really a nobody I am on welfare not even working and I have no money to take so I have nothing, so please stop messing with my email.

    I just want to send some resume out so I may get a job; please this is harassment and I am so tired of this.
    delete


  • Posted: Apr 14, 2015 by an anonymous user from: Jacksonville, Florida, United States

    I am waiting for you to send me a code in a text so I can change my password.

    Microsoft sent me a 4 digit code and is asking for 7 digit code
    delete


  • Posted: Apr 9, 2015 by an anonymous user from: Kenya

    I have just received the following email:

    Is this for real or a scam

    "Dear User,

    Someone recently tried to use an application to sign in to your Microsoft account on.


    Wednesday, Aprril 9th, 2015 10:26 AM GMT

    IP Address: 70.193.136.25

    Location: United States (USA)

    However, we blocked this attempt because we could not identify if it was you.

    Please confirm that this action was made by you by verifying your account with us.

    Verify Account

    Failure to verify might lead to account Hijack or closure within 24 hours

    Sincerely
    © Microsoft 2015."

    I'd really appreciate your comment.
    delete


    • Posted: Apr 9, 2015 by info

      The email is a phishing scam. Do not follow the instructions in it.
      delete


  • Posted: Apr 8, 2015 by an anonymous user from: Oman

    I received sms from one number, which mentioned microsoft verification number. What is that verification number, and what for I have to use that? I didn't request anything from microsoft.
    delete


    • Posted: Apr 8, 2015 by info

      If you didn't requested it, just ignore it.
      delete


  • Posted: Apr 8, 2015 by an anonymous user from: Canada

    I just tried to reset my password for my hotmail account and received a reply that verified my account and gave me a link to reset my password.

    That link redirected me to and when I entered my account name it says that I was not recognized and tried again and then it says all previous codes have been invalidated?

    I cannot access anything as when I try, it takes me to the sign in page as my account so won't even let me set up a new account.

    How do I contact them through my gmail account so I can tell them what is happening?
    delete


    • Posted: Apr 8, 2015 by info

      Click the link in the article above to recover your account.
      delete


  • Posted: Apr 5, 2015 by an anonymous user from: Pittsburgh, Pennsylvania, United States

    That made no sense at all.
    delete


  • Posted: Apr 3, 2015 by an anonymous user from: Uganda

    I have a Microsoft account but am un able to download apps when I sign in nothing changes. Am requesting for a verification. Code thank you.
    delete


  • Posted: Apr 1, 2015 by an anonymous user from: The Pas, Manitoba, Canada

    I received the following e-mail but when I click on the link it provides, AVG antivirus blocks it stating threat has been removed.

    Can not use the link and no way to contact them

    My account will be blocked in one day ??? Pls help
    Need a phone # or e-address for them.

    ---------
    "From: member_services0000000 @outlook.com

    Subject: FINAL WARNING (ACCOUNT WILL BE CLOSED)

    Your Account Will Be Blocked!

    Your Account will Expire on Friday, April 3 - - 2015

    If you would like to continue using your Email Address,

    RE-ACTIVATE YOUR ACCOUNT NOW!!

    YOU WILL LOSE YOUR EMAIL ADDRESS IF YOU DO NOT UPGRADE YOUR ACCOUNT.

    UPGRADE IS FREE OFF CHARGE.

    Thanks.

    Microsoft! Inc ©2015 All Rights Reserved"
    delete


    • Posted: Apr 1, 2015 by info

      The email is a phishing scam. Do not follow the instructions in it, because it was sent by cyber-criminals to steal your username and password, which they will use to hijack your account.
      delete


  • Posted: Mar 29, 2015 by an anonymous user from: Baltimore, Maryland, United States

    I just want my code to my Microsoft for my widow phone.
    delete


  • Posted: Mar 28, 2015 by an anonymous user from: Poplar Bluff, Missouri, United States

    I have been trying to reset my account password and set new email for my account and it keeps saying limited account wait 24 hrs... what do I do?
    delete


    • Posted: Mar 28, 2015 by info

      Use the link in the article above to contact Microsoft.
      delete


  • Posted: Mar 25, 2015 by an anonymous user from: Chicago, Illinois, United States

    This is ridiculous. I wanted to change my security info for Hotmail and changed my email address to send me alerts if I forget my password or if someone tries to log into my account.

    Now I can't log into my account to view my emails for a entire month.

    What???? Dumbest thing ever. Microsoft Hotmail gets on my nerves. Did they ever think that I needed to view my emails for important messages, no just log me out for an entire month. l

    Microsoft is so backwards it is ridiculous. After this fisaco, I'm going to delete all of my emails from them and switch to Gmail. At least they are not that difficult to deal with. Hotmail and Mail(dot)com are are the worst email providers on this planet.total cow manure.
    delete


  • Posted: Mar 22, 2015 by an anonymous user from: Rochester, New York, United States

    Got this email. Is it legit or a scam?

    Microsoft account
    Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account (my email address).
    If this was you, you can safely ignore this email. Your security info will be replaced with 15854893440 when the 30-day waiting period is up.

    If this wasn't you, someone else might be trying to take over (my email address). Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team
    delete


    • Posted: Mar 22, 2015 by info

      Please forward the original email message to us at info@onlinethreatalerts.com .

      That is the only way we will be able to tell if the email legit or not.
      delete


  • Posted: Mar 21, 2015 by an anonymous user from: Paisley, Renfrewshire, United Kingdom

    How do I put my correct phone number into security question?
    delete


  • Posted: Mar 19, 2015 by an anonymous user from: Canada

    If you want to know where that mail came from and where the reply is really going to, open the headers.
    delete


  • Posted: Mar 16, 2015 by an anonymous user from: Sheffield, Sheffield, United Kingdom

    after trying to sign into my Hotmail account got a message saying "call us over protective etc" Telling me to enter a code sent to my phone. I was sent a 4 digit code which when entered was told that I should have a 5 digit code
    delete


  • Posted: Mar 14, 2015 by an anonymous user from: India

    I deleted my Microsoft code which received in sms ...how can I recover my code?
    delete


    • Posted: Mar 15, 2015 by info

      Go to www.live.com, and click on "Can't access your account?"
      delete


  • Posted: Mar 13, 2015 by an anonymous user from: Friendswood, Texas, United States

    "Ck2WgKzQnARY xLWKYFD6c5toD5Q gLjBfIYzJXNzz 8K3sW5ZB8cY81e QiLZFnPjoDHg04 mZTcYOe7IkCB8Wc BGyP5Ou7V8fq4OA zFzWVUlHb5xXo8...

    Thanks,
    The Microsoft account team"

    What is this and how do I use it?
    delete


  • Posted: Mar 11, 2015 by an anonymous user from: Johannesburg, Gauteng, South Africa

    I have problem with my email is keeping saying enter your code we sent in your email adress,I can't download anything please help me.
    delete


  • Posted: Mar 10, 2015 by an anonymous user from: United Kingdom

    I received my security code what next.
    delete


    • Posted: Mar 10, 2015 by info

      Go to www.live.com, and click on "Can't access your account?"
      delete


  • Posted: Mar 8, 2015 by an anonymous user from: Philippines

    The process is not working for me.I have tried for several days to follow the procedure to retrieve my password wherby u get asked your phone number and last four digits of your number.

    But when I click send code it just keeps on buffering and I am not getting any code.

    As a matter of fact I can't update anything on my phone because I forgot my password and the microsoft team is not helping, but making me follow the same procedure all the time which is not working. l ~
    delete


  • Posted: Mar 5, 2015 by an anonymous user from: Hastings On Hudson, New York, United States

    This is driving me nuts not only when traveling. Just when I'm checking my emails on my phone I get the same thing.

    Several times a week. Get it folks, people have phones to check mail, I don't have time or patience to get a code every time, I will just stop using Hotmail!

    Plus when I'm traveling nothing works as they send the code to a Yahoo account and vice versa with similar blocks.
    delete


  • Posted: Mar 4, 2015 by an anonymous user from: Hobart, Tasmania, Australia

    Both of my email accounts need codes, and I cannot access either of them so I don't understand how I am to receive my codes if they're both linked together?
    delete


  • Posted: Mar 4, 2015 by an anonymous user from: Durban, KwaZulu-Natal, South Africa

    What is this seven digit security code that I am being asked for when I try to access my blocked Microsoft account?
    delete


  • Posted: Feb 24, 2015 by an anonymous user from: Sri Lanka

    So I cant get into my Microsoft account because I have forgotten my password.. Got a SECURITY code by e mail but where does it go. Not the Sign in page obviously ??? ~
    delete


  • Posted: Feb 23, 2015 by an anonymous user from: Gauteng, South Africa

    Good day,I was at an Internet cafe today and I couldn't log into my emails,therefore I tried to follow the steps on doing a security code, but now it's telling me that I'll only be able to get into my inbox next month...Can you please help as I don't know what to do and I don't want anyone accessing my inbox messages.
    delete


  • Posted: Feb 20, 2015 by an anonymous user from: Johannesburg, Gauteng, South Africa

    I bought a new verssed w1, when I downloaded it, it said I have to make a Microsoft account. When I did that it says that I have to wait for code; till now I'm still waiting. What causes that?
    delete


  • Posted: Feb 19, 2015 by an anonymous user from: South Africa

    Ths process is not working for me.I have tried for several days to follow the procedure to retrieve your password wherby u get asked your phone number and last four digits of your number.

    But when I click send code it just keeps on buffering and I am not getting any code.

    As a matter of fact I cant update anything on my phone because I forgot my password and the microsoft team is not helping, but making me follow the same procedure all the time which is not working. l
    delete


  • Posted: Feb 14, 2015 by an anonymous user from: United Kingdom

    So I cant get into my Microsoft account because I have forgotten my password.. Got a SECURITY code by e mail but where does it go. Not the Sign in page obviously ???
    delete


  • Posted: Feb 10, 2015 by an anonymous user from: City of Jacksonville, Florida, United States

    Where is my 7 digit code twice now for 30 days in two emails from msn security?

    I need to close my account long time ago.There has been nothing available.

    Why does 4 digit code come to old cell phone that is suffix of phone number 9209?

    It does not make sense.I have tried escalation team 13 times and ther has been no help at all.

    I have tried account.live.com and I cannot get past page called, help us protect your account,please have a code sent via phone text or alternate email or call.

    I am going to corporate in the big city to get some help.I dont need the account it was only for small stuff like emails from family or hotel reservations or travel.
    delete


  • Posted: Jan 30, 2015 by an anonymous user from: Harrow, Harrow, United Kingdom

    The Microsoft team got my phone number wrong with a zero missing at the start of my phone number,therefore cannot send me the code number.
    delete


  • Posted: Jan 28, 2015 by an anonymous user from: City West Cable, British Columbia, Canada

    I have been trying over & OVER to get my Outlook code. None of the info I've entered is accepted. Annoying and a waste of my time.
    delete


  • Posted: Jan 27, 2015 by an anonymous user from: Cold Spring, New York, United States

    I have problem to sign in my Yahoo mail account. Password missing. Yahoo sent me verification code on my old one mobile no. Which is no more working for me. I changed the country. Please help. How can I recover it?
    delete


    • Posted: Jan 27, 2015 by info

      Click on the link in the article above for help.
      delete


      • Posted: Feb 11, 2015 by an anonymous user from: Hervey Bay, Queensland, Australia

        I did that and it has not sent me an email to verify my account in 3 days!!!It says it takes 24hours or less. What else can I do? Is there a number to call?
        delete


  • Posted: Dec 20, 2014 by an anonymous user from: Sedona, Arizona, United States

    This idiodic Microsoft message "can't log in because of an unrecognized location" is ridiculous for travelers, especially those of us who travel on business all over the U.S. & Canada (30yrs for me)and some other countries.

    MS doesn't realize that phone numbers change and as a way to contact me it is crazy to use phone numbers that are obsolete.

    So now I can't login in AZ; this happens about 6 times per year and the issue was not the case for many years until a few years ago.

    Not only that when MS Hotmail went to "Live" (6 years ago?) and probably due to long download process, upon finishing I immediately started receiving the 40 junk mail, phishing scams, x -rated crap.

    And Hotmail new message is "Hooray! no more junk mail after I eliminate 100 per week.

    So now while in AZ I cannot use Hotmail and the useless Help link in this thread only brings one back to the same error message with the same wrong phone number. This is only cleared when I leave a.

    What 12 year old MS programmer invented this method of security check!

    Why do banks,airlines, Facebook, linkedin and every other site have logical security checks with logical verification procedures?

    MS -- please hire adults !
    delete


  • Posted: Dec 6, 2014 by an anonymous user from: Oldsmar, Florida, United States

    where do I put the security code in. I lost the page.
    delete


    • Posted: Jan 19, 2015 by an anonymous user from: Canada

      I don't know where to find the security code you are asking for? Why make it so difficult for me?
      delete


      • Posted: Mar 11, 2015 by an anonymous user from: Tanzania

        Me too. Forgot my password. Went to I "Can't access my account". They are asking for a 7 digit code. Where do I get that from. I can't update anything on my phone because I can't login to my Microsoft account. Can someone help.
        delete


    • Posted: Dec 6, 2014 by info

      Click here and follow the instructions.
      delete


  • Posted: Nov 21, 2014 by an anonymous user from: United States

    got an email from noreply@microsoft.com for new server codes that I didnLt ask for. Taught it was a phishing scam, didn't do it now I can't read or send emails.
    delete


  • Posted: Nov 21, 2014 by an anonymous user from: Brazil

    I have a Hotmail account, but since the 2nd Tuesday I'm able to get into it. I had information that several viruses have been sent to my contacts.
    delete


    • Posted: Nov 21, 2014 by info

      Please click on the link next to the read text in the article above, if you are unable to access your Hotmail account.
      delete


  • Posted: Nov 10, 2014 by an anonymous user from: Malaysia

    I received the below email...Please advise

    From: Microsoft Security Team (account-security-noreply@account.live.com.nsatc.net) Your junk email filter is set to exclusive.
    Sent: Monday, 10 Nov, 2014 7: 49 AM

    Microsoft Account

    Dear Hotmail Customer,

    It has come to our notice that your account is not yet upgraded after several notice of verification you are yet to upgrade...
    delete


  • Posted: Nov 7, 2014 by an anonymous user from: Pasadena, Texas, United States

    I am trying to set up a new account and there is some type of glitch and I can't sign on. it keeps saying it will send me a code but it never does. I have checked regular email and spam folders for now both accounts I have tried setting up with no avail.
    delete


    • Posted: Nov 7, 2014 by info

      Contact Microsoft using the link in the article above.
      delete


  • Posted: Oct 26, 2014 by an anonymous user from: Borsbeek, Antwerpen, Belgium

    ------ -------- -------
    Microsoft account
    Security info replacement
    Good news! The waiting period is over. You can now replace all your security info and change the password for the Microsoft account go*****@hotmail.com.
    As part of this process, your old security info will be deleted and your contact email go****@yahoo.com will be added instead.

    Click the button below to finish replacing your info.
    Replace security info
    Thanks,
    The Microsoft account team
    ------ -------- ----

    this is the mail I recieved
    delete


  • Posted: Oct 21, 2014 by an anonymous user from: Newmarket, Ontario, Canada

    I only received a 4 digit security code but when entering 4 digit, it does not accept it and asking to enter 5 digit? What can I do?
    delete


  • Posted: Oct 16, 2014 by an anonymous user from: Adelaide, South Australia, Australia

    I have been locked out of my hotmail first and now my computer, as the new password which it said had to be different, I didn't write down.

    I had hope I would be able to get into my hotmail, however this didn't happen, even either a new password made for it.

    Now as I need the password to open my computer, due to their updated window design I am locked out of my computer.

    I now am using my old one I have had for over 3 years, ..no hotmail, but but I do have a working computer.

    Microsoft you duck, my account was fine for 14. Years..till you added your new security.

    Will go to apple for sure if you keep this up
    John m.

    Oh if I have tried to access too many times say so, don't get me to re fill out my details to then tell me it will not work as I have tried too many times to access my account
    delete


  • Posted: Oct 15, 2014 by an anonymous user from: Sudbury, Ontario, Canada

    If this isn't a scam why are the requesting phone numbers for one and why is it happening to the same email account repeatedly. I have now had this happen 6 times on my one account requesting a new security code each time.
    delete


    • Posted: Oct 15, 2014 by info

      Always ensure that you are on the following websites when dealing with your email account:
      www.microsoft.com
      www.live.com
      www.hotmail.com
      www.outlook.com

      Any other websites and it is possible someone is attempting to steal your email account username and password, which they will use to hijack your account.
      delete


  • Posted: Oct 12, 2014 by an anonymous user from: South Sudan

    I have a problem logging in to my account, when I login it request me to verified my security code,but I did not revived any security code since I create my account , but some one used my account and received a security code using my account which make it difficult for me to verify
    delete


  • Posted: Oct 11, 2014 by an anonymous user from: Miami, Florida, United States

    How do I get a security code I received awhile ago it's only four numbers it says I need seven numbers. I need this because I am having problems getting with my Skype account.

    I have tried everything I think I am not that good with computers. I had Skype for two days and I clean up my pc wipe everything out. Thank you Dale.
    delete


    • Posted: Oct 11, 2014 by info

      Use or click on the link in the article above to contact Microsoft for information about your security code.
      delete


  • Posted: Oct 9, 2014 by an anonymous user from: Akron, Ohio, United States

    Oh I clicked your link to contact MICROSOFT. LOL. Again simply wants you to Login so they can spam you with more security emails! I have tried resolving this matter over the past year to no avail. Its a shame I can walk up to the president and shake hands easier than check my email...to think I have been a devoted customer since their inception. Was the first in line for the new SURFACE. Actually I was the only one in line. But I got it. Simply amazing...
    delete


  • Posted: Oct 7, 2014 by an anonymous user from: Lincoln, Nebraska, United States

    I no longer have a hotmail account and do not remember the password.

    I started a new email at Yahoo when my Hotmail account was hacked.

    I still use the m*@hotmail.com plus I have an account with Yahoo m*@yahoo.com

    How do I get back into my Hotmail account.
    delete


    • Posted: Oct 7, 2014 by info

      Please contact Microsoft using the link in the article above.
      delete


  • Posted: Oct 6, 2014 by an anonymous user from: Le Havre, Haute-Normandie, France

    When I requested a code by text message on my phone number fixed, I responded: 'Can not send a code on the phone number, change of phone number.'
    All I gave my cell phone number and I actually got a 4-digit code, while my email account request 5 digits.

    What should I do to finally access my mail?
    delete


  • Posted: Sep 26, 2014 by an anonymous user from: Washington, United States

    Does anyone know what to do when the secondary email account verification (text or alternate email) isn't allowing an access code to be sent?

    The message I keep getting now on each of my 3 email accounts -- 2 hotmail 1 outlook -- is:"we can't send you the code". I have 2 different methods of receiving my codes, and one has always worked...now neither works. Thank you! Rob
    delete


  • Posted: Sep 23, 2014 by an anonymous user from: Newport News, Virginia, United States

    I cannot go through the log in process because my phone number has been discontinued, and I am unable to change it to the current number. What should I do? Thanks.
    delete


    • Posted: Nov 8, 2014 by an anonymous user from: Brighton, Brighton and Hove, United Kingdom

      I can't get a security code and I do not have a phone.
      delete


    • Posted: Sep 23, 2014 by info

      Use link in the article above to contact Microsoft.
      delete


  • Posted: Sep 23, 2014 by an anonymous user from: Toronto, Ontario, Canada

    I am having a real serious issue with my account right now, when I log in, the get a webpage saying:

    Did you request a security info change?
    Someone started a process to replace the security info for (My Email)?@hotmail?.com?.

    O Yes
    O NO

    When I click "No" and click "Next" I get this:


    Help us protect your account

    Since you're trying to access sensitive info, you need to use a security code to verify your account. How would you like to receive your code?

    [18*****@caramail.com]

    To verify that this is your email address, enter it below and click "Next" to receive your code.

    [someone@example.com]

    And I cannot log into my email at this points, the email in the top 18****@carmail.com is not familiar to me at ALL!, and now in order for me to log into my email I have to say:

    O yes in the first question : "Did you request a security info change?"

    I think someone may be trying to hack my email please HELP. how can I contact Microsoft, I already sent them an email with no reply's yet.
    delete


    • Posted: Sep 23, 2014 by info

      Try changing your password. And, to contact Microsoft, click on the link in the article above.
      delete


  • Posted: Sep 21, 2014 by an anonymous user from: Chilliwack, British Columbia, Canada

    I'm experiencing the Microsoft "someone may be using your account" in hotmail and have requested the code, applied the code accordingly with no results

    How do we get our hotmail account back? I have contacts in there.

    I need What are the risks I do not understand all that I'm reading on this from different sites.

    Thanks
    Ann
    delete


  • Posted: Sep 16, 2014 by an anonymous user from: Carol Stream, Illinois, United States

    I didn't request anything and I received this from Microsoft. It says is from a trusted sender but I´m not sure what to do. Please help me.

    ---
    Microsoft account security info?
    Microsoft account security infoActions Microsoft account team (account-security-noreply@account.microsoft.com)


    Microsoft account
    Security info replacement
    Good news! The waiting period is over. You can now replace all your security info and change the password for the Microsoft account sh*****@hotmail.com.
    As part of this process, your old security info will be deleted and your contact email mar******@hotmail.com will be added instead.
    Click the button below to finish replacing your info.
    Replace security info

    Thanks,
    The Microsoft account team
    ---
    delete


    • Posted: Sep 16, 2014 by info

      The email message is legit, just follow the instructions in it if you want to.
      delete


  • Posted: Sep 12, 2014 by an anonymous user from: Fauldhouse, West Lothian, United Kingdom

    For gods sake, all this code carry on is driving me nuts you keep sending a code to a address that does not exist and I cannot clear it.

    PLEASE make it easy to get to my own address thank you.
    delete


    • Posted: Dec 21, 2014 by an anonymous user from: Lebanon, Maine, United States

      I am having the same problem!!!! I don't recognize the 2 email addresses when code being sent!
      delete


      • Posted: Dec 26, 2014 by an anonymous user from: Aptos, California, United States

        I have been having this same problem for 1 and 1/2 months.Trying to access this account connected to my sons Xbox which I got my monthly bill and about passed out.

        It was 460 some odd $'s. WHAT THE HELL? they expect me to pay this sh*t? We had the Xbox for over a yr. With no bill exceeding the norm of 35-40$.And now I can't even get in my mail account preventing access my Xbox parental account.

        Confusing? Absolutely! Can not seem to contact anyone human regarding either account,on either issue.

        There're all con-artist's, rippoff and their wannabe Fort Knox security is absolutely asinine and will drive people to drink! Way to go.
        delete


  • Posted: Sep 12, 2014 by an anonymous user from: Turkey

    Hello and sorry for my English.

    I am seriously sick of your security process everytime I tried to check my mails. Seriously ENOUGH!!

    I don`t even remember that I have a gmail account for security codes. I don`t even use it! Stop asking about stupid CODES for security!

    I am not using that stupid GMAIL!

    I got my code from my phone is not it enough?!

    STOP IT!
    delete


  • Posted: Sep 11, 2014 by an anonymous user from: Timmins, Ontario, Canada

    I cannot log in to my hotmail account to verify anything, I no longer have that back up email address or cell phone. I created my account a long time ago....HELP....
    delete


  • Posted: Sep 11, 2014 by an anonymous user from: Waianae, Hawaii, United States

    This is the message I have in my in box....do I need to do anything with this?

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account wh*****@yahoo.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    .....
    delete


    • Posted: Sep 11, 2014 by info

      In order to tell determine if the email address is legitimate, we need to see the original email message. Please forward the original email message to: info@onlinethreatalerts.com
      delete


  • Posted: Sep 10, 2014 by an anonymous user from: Portland, Oregon, United States

    I am sick and tired of not being able to change my password when I want to - instead I get requests for an e-mail (my work) and they will send me a code. when I use the code it does not accept it. how to resolve this issue? How do I know if my account is blocked and how to unblock it.
    delete


  • Posted: Sep 10, 2014 by an anonymous user from: Plainville, Connecticut, United States

    I received an text saying it was a Microsoft Support Code... I never asked for one. What does this mean?
    delete


  • Posted: Sep 10, 2014 by an anonymous user from: United Arab Emirates

    I cannot access my Skype because of that verification ..your very strict..I don't know where to read this email.
    delete


  • Posted: Sep 9, 2014 by an anonymous user from: Franklin, Tennessee, United States

    This morning we received this email:


    Microsoft account
    Security alert

    We think that someone else might have accessed the Microsoft account yu*****@comcast.net. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.
    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now.
    Recover account
    Learn how to make your account more secure.

    Is this legit?
    delete


    • Posted: Sep 9, 2014 by info

      We cannot tell if it is legit or not, until we are able to view the original email message. Or, if you can tell us where the link in the email message goes or points.
      delete


  • Posted: Sep 9, 2014 by an anonymous user from: India

    HI All,
    I am getting the massage below when I am trying to access my outlook account and I have changed my phone number. Also so I am not getting any verification code. Please be careful.

    ---
    Did you request a security info change?
    Someone started a process to replace the security info for vip*****6?@outlook.com?.

    Regards
    Vipin Kumar
    ---
    delete


    • Posted: Sep 9, 2014 by info

      Never click on the links in an email message. Go directly to www.outlook.com and sign into your account from there.
      delete


  • Posted: Sep 7, 2014 by an anonymous user from: South Yarra, Victoria, Australia

    Received the following from "account-security-noreply @account.microsoft.com"

    it was "html pretty" before the text transfer.

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account bo******* @bigpond.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.
    If you haven't already recovered your account, we can help you do it now.
    Recover account

    Learn how to make your account more secure.

    Thanks,
    The Microsoft account team
    delete


    • Posted: Sep 7, 2014 by info

      In order to tell if the email is legitimate, we need to know where the link in the message goes.
      delete


  • Posted: Sep 6, 2014 by an anonymous user from: Ardmore, Oklahoma, United States

    I received an email titled Microsoft account security alert that says: We think that someone else might have accessed the Microsoft account
    with my email address. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in. If someone else has access to your account, they have your password and might be trying to access your personal information or send junk mail.

    If you haven't already recovered your account, we can help you do it now.

    Is this legit? What must I do now?

    Is this truly from Microsoft? I think someone posing as Microsoft is what got me in this mess.
    delete


    • Posted: Sep 6, 2014 by info

      It maybe a phishing scam. So, the safest thing to do is to sign into your account and change your password.

      Do not click on any of the links in the email message.

      Go directly to www.hotmail.com, www.live.com or www.outlook.com to sign into your account.
      delete


  • Posted: Sep 3, 2014 by an anonymous user from: Cantonment, Florida, United States

    Any REPEAT any unsolicited email asking you to do ANYTHING AT ALL is most likely a FRAUD/PHISHING attempt to get you to open the email, click on a link, or enter personal info so that the sender can steal from you!

    The more urgent the email sounds only increases your chances of being scammed.

    DELETE unsolicited emails, if you have any real problems with a company they will secure your account until you contact the real company.

    If the situation is really urgent then the company will likely reach you by U.S. Mail, because serious security issues are never discussed by email or telephone when ever you are contacted by any unknown person seeking to initiate the contact.
    J.L. (Retired DoD Security subject matter expert)
    delete


  • Posted: Sep 1, 2014 by an anonymous user from: Mississauga, Ontario, Canada

    I have been trying to get into my microsoft account to check my e-mail messages - 2 months now. You keep asking me for a security code and asking where should you send the code.

    I have only one e-mail address, which I cannot get into because I need this stupid code to get in. I tried calling Microsoft a few times, but each time I am asked for my credit card info after a number of ridiculous questions. I need to get into my e-mail account my livelihood depends on it.

    I have been getting by, but now it is absolutely necessary. I do not think I should pay for your sloppy service.

    Anonymous
    delete


    • Posted: Sep 3, 2014 by an anonymous user from: Cantonment, Florida, United States

      If your "livelihood depends on it", you simply MUST create more secure means to contact others by email.

      Use two(2) different emails, one for serious contacts and the other give to every suspicious or unknown person/webpage that asks.

      Use a monthly or even weekly "password/phrase" in subject line (and send out a new one each predetermined period).

      This works to not only filter out garbage or suspicious contacts but also serves to "Keep in Touch" with those that might not hear from you for long periods.

      Also maintain a ready to use alternate email that has NOT BEEN DISTRIBUTED, in an emergency you can reach out to you contacts with an immediate solution to a compromised email account. Best of all since you depend on technology for your living, invest in a good book on computer/internet security.

      Respectfully
      J.L (Retired DoD Computer security subject matter expert)
      P.S. READ THE BOOK!!!
      delete


    • Posted: Sep 1, 2014 by info

      Why would Microsoft need your credit card information? It seems as if you were a victim of a phishing scam. Please use the link in the article above to contact Microsoft.
      delete


  • Posted: Sep 1, 2014 by an anonymous user from: Los Angeles, California, United States

    Well, I don't get no security code. I tried everything and well I still can't do it wont even contact my phone or my email.

    I tried even removing my phone since that.

    What it tells me and now is even impossible and it says that someone tried to gain access of my account, so I don't know what to do in order to do this.
    delete


    • Posted: Sep 1, 2014 by info

      Are you able to sign into your account?
      delete


  • Posted: Sep 1, 2014 by an anonymous user from: Laval, Québec, Canada

    Hi,

    I recieved an email saying:

    Someone started a process to replace all of the security info for the Microsoft account ha***** @hotmail.com.
    If this was you, click the button below to bypass the waiting period by using your existing security info.
    This was me
    If this wasn't you, someone else might be trying to take over ha***** @hotmail.com. Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team

    I dont have any email starting with ha, can you please tell me what it is?
    delete


    • Posted: Sep 1, 2014 by info

      It is a phishing scam created to steal the user names and password of hotmail users.
      delete


  • Posted: Sep 1, 2014 by an anonymous user from: Galway, Galway, Ireland

    Microsoft Account

    Dear Hotmail User,

    It has come to our notice that your account is not yet upgraded after several notice of verification you are yet to upgrade your account.
    Kindly be informed that we'll not be held responsible for your account deactivation once you fail to upgrade your account after this Final Warning.to remove your account from our deactivation list kindly click Upgrade now below





    To upgrade click: Upgrade Now



    Click Here To Unblock Or Move This Message Inbox And Click Here To Upgrade






    is that real

    WARNING: ACCOUNT OWNER THAT REFUSES TO UPDATE HIS/HER ACCOUNT AFTER 5 DAYS OF RECEIVING THIS WARNING WILL LOSE HIS OR HER ACCOUNT PERMANENTLY.DO NOT IGNORE THIS NOTICE.




    Regards,
    Thanks for using Outlook!
    The Microsoft account team
    Copyright © 2014 Microsoft.
    delete


    • Posted: Sep 1, 2014 by info

      This is a phishing scam, designed to steal the user names and passwords for hotmail users. Never click on a link to sign into your account. Always go directly to www.live.com, www.hotmail.com, or www.outlook.com to sign into your email account instead.
      delete


  • Posted: Sep 1, 2014 by an anonymous user from: Kenya

    I forgot the password for my microsoft account,I have been trying to retrieve it to no avail.I have already sent verification request but no response.
    delete


  • Posted: Aug 31, 2014 by an anonymous user from: Parsippany, New Jersey, United States

    I was sent a security code when I asked for one. I put it in but it does not work.

    I just want to edit my credit card expiration date. Why does the security code that was sent to me does not work?
    delete


  • Posted: Aug 30, 2014 by an anonymous user from: Torrance, California, United States

    Received this e-mail today:
    ------


    To: Me

    Today at 1:49 PM

    Microsoft account
    Security alert
    We think that someone else might have accessed the Microsoft account ka*****@sbcglobal.net. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

    If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.

    If you haven't already recovered your account, we can help you do it now.

    Recover account

    Learn how to make your account more secure.
    Thanks,
    The Microsoft account team>
    ------

    I don't have a Microsoft account and assume this is a scam. Please assure me that I'm correct in assuming this.

    Thanks,
    delete


    • Posted: Aug 30, 2014 by info

      You are right, it is a phishing scam, created to steal hotmail, live.com or outlook.com accounts username and password.
      delete


      • Posted: Sep 1, 2014 by an anonymous user from: Mission Viejo, California, United States

        I received this same email however the links in the email are legit. Possible the email is legit?
        delete


        • Posted: Sep 1, 2014 by info

          Yes, some of the email are legit. But for people who are unable to tell, we recommend not clicking on the links, but instead going directly to live.com, outlook.com or hotmail.com to sign into their accounts.
          delete


  • Posted: Aug 29, 2014 by an anonymous user from: Malden, Massachusetts, United States

    I try to sign in to microsoft account, but I can't sign because I cound'nt remember the security Code! how can I get my code? How?
    delete


  • Posted: Aug 27, 2014 by an anonymous user from: Bangkok, Krung Thep, Thailand

    I cannot log in to my email account. It asks for some security code showing the last two characters and asks for the last four characters. I put these in and we just go around in circles.

    What is the problem. Why can I not get access to my email.

    What a hassle! Why?
    delete


  • Posted: Aug 27, 2014 by an anonymous user from: Dawson Creek, British Columbia, Canada

    I signed up with outlook to have a password to get into my account and thought that was a good thing until I recently travelled to Alaska and couldn't get into my acoount from any library computer I went to.

    How come it would let me in from a friend's computer without any protection, but not when I used my password on a public computer. I was really ticked that in 6 weeks I was only able to access my account once.

    What's the point in having a password, if it doesn't work?
    delete


  • Posted: Aug 26, 2014 by an anonymous user from: Topeka, Kansas, United States

    I got a notification stating my email needs attention and it said it sent to my Gmail account and when I look nothing comes in.
    delete


    • Posted: Aug 26, 2014 by info

      Be careful when clicking on links in email messages. Cyber-criminals are creating phishing scams designed to steal your email account's username and password. Always ensure that you go to hotmail.com, live.com or outlook.com to sign into your account, instead of clicking on a link in an email message.
      delete


  • Posted: Aug 26, 2014 by an anonymous user from: Tanzania

    I dont see my vérification code so I fail to open any application. Please I need help as soon as possible.
    delete


  • Posted: Aug 24, 2014 by an anonymous user from: Wichita, Kansas, United States

    I recieved redirect screens with similar responses about the code and have not seen my
    email list for about 4 days.

    But this started about three weeks ago. The first email with another company that I saw a response saying they were security was yesterday.

    The rest were always redirects without saying they were redirecting. And always the code thing with different amounts of numbers.
    delete


  • Posted: Aug 22, 2014 by an anonymous user from: Durban, KwaZulu-Natal, South Africa

    I got a verification code but its a 7 digit code and I need a 4 digit code to verify my email address for Microsoft account plz help
    delete


  • Posted: Aug 21, 2014 by an anonymous user from: Woodside, New York, United States

    I received a text message on my new T-Mobile phone seeking verification that it was me who tried to access my Hotmail account. Well it was. What do I do now?
    delete


  • Posted: Aug 20, 2014 by an anonymous user from: Toronto, Ontario, Canada

    Hi, I received a similar email ( below)
    ******
    Microsoft account
    Security info replacement
    Someone started a process to replace all of the security info for the Microsoft account re*****@hotmail.com.

    If this was you, click the button below to bypass the waiting period by using your existing security info.
    This was me
    If this wasn't you, someone else might be trying to take over re*****@hotmail.com.

    Click here and we'll help you protect this account.
    Thanks,
    The Microsoft account team
    ******

    However I don't have a microsoft account- I use apple, so shouldn't have any windows account as well.

    what is a microsoft account anyways?

    Also, I have not any account that starts with re****... I guess I will ignore the email all together.

    Is hold be safe if so, right? thanks for the reply
    delete


    • Posted: Aug 20, 2014 by info

      It seems to be a phishing email message attempting to steal the recipient's email account username and password.

      Please send a copy of the email message to us.

      delete


  • Posted: Aug 19, 2014 by an anonymous user from: South Yarra, Victoria, Australia

    Hi Team,

    I have been given two separate verification codes which I have entered but no go on both. I have also entered old email address but nothing ,also added my new email and still the same ,as well phone number for texts. It asks for a five number code and all I have is a four number.

    Email add is p*@hotmail.com.au

    Thank you.
    delete


    • Posted: Aug 22, 2014 by an anonymous user from: Melbourne, Victoria, Australia

      Hi, I still have not received any response from last comment.it was a 4 digit code I was sent and I need a 5 digit security code.so what goes now with it.can not access my emails or Hotmail email address is as follows p*@hotmail.com.au or text to 0*66.it has been three day up to now where there has been nothing.

      Please fix this thank you
      delete


      • Posted: Aug 22, 2014 by info


        If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts,please click here to report it to Microsoft. We are not affiliated with Microsoft.


        delete


  • Posted: Aug 19, 2014 by an anonymous user from: Seaham, Durham, United Kingdom

    Hello,
    My email account blocked because I can't recover my Microsoft account because your automated system has determined that the info I provided was not sufficient for them to validate my account ownership. It is difficult to remember all answers. Also, I don't any more use phone and alternative email I entered for security code. So can you please help me?
    Tariq
    delete


  • Posted: Aug 19, 2014 by an anonymous user from: Big Rapids, Michigan, United States

    if I don't do the security code will I be blocked out of my email account?
    delete


  • Posted: Aug 15, 2014 by an anonymous user from: Gauteng, South Africa

    Someone keeps sending me an alert from your side regarding my current receipt status, I have had not changes to my Email receipt or transmissions for months, so what is the problem from your side?

    Microsoft account unusual sign-in activity?
    Microsoft account team (account-security-noreply @account.microsoft.com)

    To: j*@hotmail.com

    Microsoft account
    Verify your account
    We detected something unusual about a recent sign-in for the Microsoft account j*****@hotmail.com. For example, you might be signing in from a new location, device, or app.
    To help keep you safe, we've blocked access to your inbox, contacts list, and calendar for that sign-in. Please review your recent activity and we'll help you take corrective action.to regain access, you'll need to confirm that the recent activity was yours.
    delete


    • Posted: Aug 15, 2014 by info

      We are not Microsoft, but it seems someone is trying to sign into your account. Please ignore the email message, and we recommend that you change your password.
      delete


  • Posted: Aug 15, 2014 by an anonymous user from: United Kingdom

    I have been trying to log into my account and said I need a code yet I can see this code without logging into my account which it wont let me! Things regarding this is just adding to stress I want to sort this right away
    delete


    • Posted: Aug 15, 2014 by info

      Please use the link in the message above to contact Microsoft.
      delete


  • Posted: Aug 15, 2014 by an anonymous user from: Alexandria, West Dunbartonshire, United Kingdom

    Please help I never asked for a code you keep sending it to my landline but, I cannot understand what the woman is saying I really need to access my account please help ASAP
    delete


    • Posted: Aug 15, 2014 by info

      Please contact Microsoft. The link is in the article above.
      delete


  • Posted: Aug 14, 2014 by an anonymous user from: Aurora, Colorado, United States

    I cannot get into my Email with Outlook .It asked for a CODE ??. And I do not have one . And I do not want one .I never had one before now?.
    delete


  • Posted: Aug 13, 2014 by an anonymous user from: Kingston, Saint Andrew, Jamaica

    I can't access my Skype account,they sent me a confirmation code and I don't know how to get it
    delete


  • Posted: Aug 12, 2014 by an anonymous user from: Washington, District of Columbia, United States

    Why does my account not work now for no reason?
    delete


  • Posted: Aug 12, 2014 by an anonymous user from: United Kingdom

    I have this morning received a text message, with a code so I can continue to use Microsoft. The message was read too fast for me to write it down. I can not use my husbands computer as I do not have a code.