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Microsoft Account Security Code Request Email
Microsoft Account Security Code Request Email

This morning I received the e-mail message below from "Microsoft account team (account-security-noreply @microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code. The e-mail message also states that, if I didn't request this code I should change my password at https://account.live.com.

The Microsoft Account Security Code Request E-mail

From: Microsoft account team(account-security-noreply @microsoft.com)
Sent: Wed 8/15/12 7:00 AM
To: ***@hotmail.com
Subject: Microsoft account security code

Hi, Thanks for helping us verify your Microsoft account! Here is your code ****.

If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

Thanks, The Microsoft account team

On Microsoft Answers (http://answers.microsoft.com/), a super moderator by the name of Joey_D stated that there is nothing to worry about because it seems someone accidentally entered my email address causing the request to be sent to me.

Here is Joey_D response:

This is not a scam. It is a valid Windows Live communication email but chances are, it was not meant for you unless you actually requested for a code.

This email is generated by our system whenever someone with a blocked account tries to unblock it. The system sends this email to the alternate email of the blocked account.

You are receiving this because someone mistakenly entered your email address as their alternate email. You can delete this email without worries.

Thanks!

If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts, please click here to report it to Microsoft. We are not affiliated with Microsoft.

Update: Scammers are sending out phishing email messages designed to steal your Hotmail, Live or Outlook user names and passwords. So, if you receive any email message claiming that you need to click on a link, please go directly to www.hotmail.com, www.live.com or www.outlook.com and sign into your account, instead of clicking on the link.

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Comment sectionComments / Answers (648)

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Comment count 648

by an anonymous user from: Colombo, Western Province, Sri Lanka

"security codeFrom: Microsoft account team(account-security-noreply -microsoft.com)
Sent: Wed 8/15/12 7:00 AM
To: ***-hotmail.com
Subject: Microsoft account security code
Hi, Thanks for helping us verify your Microsoft account! Here is your code ****.
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.
Thanks, The Microsoft account team"

I received this.

Delete


by an anonymous user from: Guayaquil, Guayas, Ecuador

I cannot enter my email, I need to update my personal data since the phone number I had before I no longer have

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by an anonymous user from: London, England, United Kingdom

What is the code?

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by an anonymous user from: Mumbai, Maharashtra, India

Email my code number

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by an anonymous user from: Thiruvananthapuram, Kerala, India

please give my email security code

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by an anonymous user from: Mumbai, Maharashtra, India

My code hasn't be sent please send me I will kindly request you please

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by an anonymous user from: Prescott, Arizona, United States

I received a requested account security code but NOTHING has told a non-computer software genius how to use the code. put it in a USB drive, enter it on some line given by Microsoft or what. The code is useless unless I can use it. HOW ABOUT SOME SIMPLE INSTRUCTIONS PLEASE!

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by an anonymous user from: Augusta, Georgia, United States

omg, so many scammers, never was before like that I dont know what to do now. I can go to youtube but I cant text

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by an anonymous user from: Tampa, Florida, United States

I know I am going to get the run-around. Gene S.

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by an anonymous user from: Tampa, Florida, United States

I been trying to get the security code to get in my email account. I just open the account and they emailed which I cannot get into because I don't have the security...

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by an anonymous user from: Houston, Texas, United States

I am trying to reset my password no luck. Your company sent me a code but unable to enter it. help. ramona

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by an anonymous user from: Monticello, Arkansas, United States

Got an email request that we fill out a form and answer questions regarding one of our email accts at work. Also, received an email like one above asking us to change our security code. Is this legit.

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by info

Never send your information to anyone via email.

Check with your IT department to verify the authenticity of the email, or forward it to us.

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by an anonymous user from: Avoca, New York, United States

have no way to get code

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by an anonymous user from: Hereford, England, United Kingdom

Sirs,

Have been requested to change security code for access into -- what. Don't know who proposed this change and the response email is unclear in its meaning and goes round in a circle. I am unable to forward it in verification.

Apparently the request to change the verification required was made sometime last month - February. Not by me it wasn't. I think it's a scam.
Please investigate and cancel any changes proposed.

Thanks
Mike G.

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by info

If you didn't make the request, ignore the email.

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by an anonymous user from: Lusaka, Zambia

Where is the code

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by an anonymous user from: London, England, United Kingdom

I need to access CORTANA but must send my email address - you tell me it is already in use, need to send another email address, done that but as it is not an active address so unable to read code you sent,now another problem encountered ! I must give code before I can use this facility. HELP PLEASE!

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by an anonymous user from: Edgware, England, United Kingdom

My Microsoft account mobile No is out of date because I have changed my phone. Also my e-mail address is not the same one I have been using, therefore I am not able to reset my account as the e-mail address on your information site is not mine.
Regards
Mr N Preston

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by an anonymous user from: Temiskaming Shores, Ontario, Canada

u want me to verify my identity and want to send me a code but it is not happening.. Send me a code then I will enter it

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by an anonymous user from: Kingston, Jamaica

I got notification from Microsoft that they can help me to get back into my Hotmail account but whenever they send me a code they do so via lyngut-hotmail.com.

Now, this does not help me because I cannot access my Hotmail messages because the H/M account is not accessible. The code should be sent via my Iphone or gmail a/c.

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by an anonymous user from: Hornchurch, England, United Kingdom

Last night I received the e-mail message below from "Microsoft account team (account-security-noreply -microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code

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by an anonymous user from: Westminster, California, United States

Im having trouble login and I been blocked.

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by an anonymous user from: Philadelphia, Pennsylvania, United States

Received this email and do not know if it is legitimate.

"Microsoft account Security alert.

We think that someone else might have accessed the Microsoft account d.*****-aol.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.

If you haven't already recovered your account, we can help you do it now.

If you haven't already recovered your account, we can help you do it now.

Recover account

Learn how to make your account more secure.
Thanks,

The Microsoft account team"

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by info

Please send us the actual email so we can determine if it is legitimate or not.

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by an anonymous user from: Randburg, Gauteng, South Africa

I want this Microsoft security code for this phone please

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by an anonymous user from: Kuala Lumpur, Wilayah Persekutuan, Malaysia

I wany t security code for this email please.

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by an anonymous user from: Mumbai, Maharashtra, India

Since I have been trying for a month to open Microsoft account but the Microsoft company are not giving me the code number to open it, so whom shall I ask for.

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by an anonymous user from: Newark, New Jersey, United States

Microsoft messed up my laptop. I could not get onto the internet, so I took the computer to Geek Squad at Best Buy. The tech. bypassed the password. But, when I turned the laptop on at home, I could not get onto the internet. It asked for a password, then Microsoft was supposed to send me a code via email. I never got the code and I am still locked out. I spoke to a virtual assistant in an online chat, she was rude and didn't answer my questions. Does someone know how I can fix this? Thanks.

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by an anonymous user from: Pleasanton, California, United States

a while ago, I was notified by Microsoft that it's more secure if I use a 4 digit code to log in my laptop instead of a password because the 4 digit code is only for my laptop. I did, and my laptop has been having lots problems. Now I cannot even log in. Is that a scam or really from Microsoft?

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by info

Was the notification an email? Remember, never click on links to sign into your Microsoft account. Always go directly to https://account.microsoft.com to sign into your account.

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by an anonymous user from: Riyadh, Ar Riya?, Saudi Arabia

I was trying to recover my email and I got this email:

"(
Right on! The information you submitted for md*****-hotmail.com has been verified.
Click this link to reset your password:
https://account.live.com/password/reset/...
After you reset your password, we highly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address, or a trusted PC will help you get back into your account if you ever lose access to it in the future.
Go to https://account.live.com/proofs/manage to sign into your account and manage your security information.
Thanks,
The Microsoft account team
)"

when I clicked on on the link, I put my email which I'm trying to recover;
it says to me (Please request a new security code and try again. All previous codes have been invalidated.)

can any help me out what to do please?

thx all

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by an anonymous user from: London, England, United Kingdom

I am on the other side of the world
My alternative email and phone number cannot be accessed and hotmail or microsoft will not let me onto emails without a code.

How idiotic. How do others who travel from one continent to another manage to check emails. I have never had this before

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by an anonymous user from: Sunnyvale, California, United States

I had someone claiming to be from MicroSoft security. Stating that it looked as if I was having a problem with my system. It seemed someone might have gotten access to my information.
Their #888-844-0776 or 855-553-8765?
I have never known MicreoSoft to call about a problem?

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by info

You are right, Microsoft does not call you. It is a scam.

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by an anonymous user from: Phoenix, Arizona, United States

I have been trying to reset my password to get onto my pc and it will not accept any of the security codes it gives me. I have 4 people getting into my acct and changing everything and I need to change the password, is there any one I can call to do this?

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by an anonymous user from: Boston, Massachusetts, United States

Sometimes it seems these Microsoft people don't want you to have any success

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by an anonymous user from: Lagos, Nigeria

Why is my code not send yet to me, why?

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by an anonymous user from: London, England, United Kingdom

I need a code for face book

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by an anonymous user from: Germantown, Maryland, United States

yes I need security code now it for xbox one

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by an anonymous user from: London, England, United Kingdom

I need my Microsoft account security code.

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by an anonymous user from: Mumbai, Maharashtra, India

I need my Microsoft account security code

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by an anonymous user from: Windhoek, Khomas, Namibia

How can I get my Microsoft code after opening my account

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by an anonymous user from: Ndola, Copperbelt, Zambia

How can I recover my Microsoft account after resetting my phone in the sense that I have forgotten the password and email?

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by an anonymous user from: Nashville, Tennessee, United States

I need to know my security code.

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by an anonymous user from: Hyderabad, Telangana, India

I didn't receive any code from you.

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by an anonymous user from: Windhoek, Khomas, Namibia

Why I didn't receive my code

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by an anonymous user from: London, England, United Kingdom

I cannot get in my outlook account, I got a new phone and tried to put outlook on to it, now when I want to look at my e-mails I get a message "Someone has tried to get in to your outlook account".

I go through the procedure to get a security code to try and set up my outlook but I cannot get in to my e-mails to read the security code can you help please I have tried Microsoft help but I get lost in it.

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by an anonymous user from: Málaga, Andalucia, Spain

Hi, I need another code.

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by an anonymous user from: Windhoek, Khomas, Namibia

Now I want to create my account

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waiting