Online Threat Alerts (OTA) - Alerting you to scams and frauds.
This morning I received the e-mail message below from "Microsoft account team (account-security-noreply @microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code. The e-mail message also states that, if I didn't request this code I should change my password at https://account.live.com.
From: Microsoft account team(account-security-noreply @microsoft.com)Sent: Wed 8/15/12 7:00 AMTo: ***@hotmail.comSubject: Microsoft account security codeHi, Thanks for helping us verify your Microsoft account! Here is your code ****.If you didn't request this code, we recommend that you go to https://account.live.com and change your password.Thanks, The Microsoft account team
From: Microsoft account team(account-security-noreply @microsoft.com)Sent: Wed 8/15/12 7:00 AMTo: ***@hotmail.comSubject: Microsoft account security code
Hi, Thanks for helping us verify your Microsoft account! Here is your code ****.
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.
Thanks, The Microsoft account team
On Microsoft Answers (http://answers.microsoft.com/), a super moderator by the name of Joey_D stated that there is nothing to worry about because it seems someone accidentally entered my email address causing the request to be sent to me.
Here is Joey_D response:
This is not a scam. It is a valid Windows Live communication email but chances are, it was not meant for you unless you actually requested for a code.This email is generated by our system whenever someone with a blocked account tries to unblock it. The system sends this email to the alternate email of the blocked account.You are receiving this because someone mistakenly entered your email address as their alternate email. You can delete this email without worries.Thanks!
This is not a scam. It is a valid Windows Live communication email but chances are, it was not meant for you unless you actually requested for a code.
This email is generated by our system whenever someone with a blocked account tries to unblock it. The system sends this email to the alternate email of the blocked account.
You are receiving this because someone mistakenly entered your email address as their alternate email. You can delete this email without worries.
Thanks!
If you are unable to sign into your Microsoft Live/Hotmail/Outlook accounts, please click here to report it to Microsoft. We are not affiliated with Microsoft.
Update: Scammers are sending out phishing email messages designed to steal your Hotmail, Live or Outlook user names and passwords. So, if you receive any email message claiming that you need to click on a link, please go directly to www.hotmail.com, www.live.com or www.outlook.com and sign into your account, instead of clicking on the link.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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"security codeFrom: Microsoft account team(account-security-noreply -microsoft.com)Sent: Wed 8/15/12 7:00 AMTo: ***-hotmail.comSubject: Microsoft account security codeHi, Thanks for helping us verify your Microsoft account! Here is your code ****.If you didn't request this code, we recommend that you go to https://account.live.com and change your password.Thanks, The Microsoft account team"I received this.
I cannot enter my email, I need to update my personal data since the phone number I had before I no longer have
What is the code?
Email my code number
please give my email security code
My code hasn't be sent please send me I will kindly request you please
I received a requested account security code but NOTHING has told a non-computer software genius how to use the code. put it in a USB drive, enter it on some line given by Microsoft or what. The code is useless unless I can use it. HOW ABOUT SOME SIMPLE INSTRUCTIONS PLEASE!
omg, so many scammers, never was before like that I dont know what to do now. I can go to youtube but I cant text
I know I am going to get the run-around. Gene S.
I been trying to get the security code to get in my email account. I just open the account and they emailed which I cannot get into because I don't have the security...
I am trying to reset my password no luck. Your company sent me a code but unable to enter it. help. ramona
Got an email request that we fill out a form and answer questions regarding one of our email accts at work. Also, received an email like one above asking us to change our security code. Is this legit.
Never send your information to anyone via email.Check with your IT department to verify the authenticity of the email, or forward it to us.
have no way to get code
Sirs,Have been requested to change security code for access into -- what. Don't know who proposed this change and the response email is unclear in its meaning and goes round in a circle. I am unable to forward it in verification.Apparently the request to change the verification required was made sometime last month - February. Not by me it wasn't. I think it's a scam.Please investigate and cancel any changes proposed.ThanksMike G.
If you didn't make the request, ignore the email.
Where is the code
I need to access CORTANA but must send my email address - you tell me it is already in use, need to send another email address, done that but as it is not an active address so unable to read code you sent,now another problem encountered ! I must give code before I can use this facility. HELP PLEASE!
My Microsoft account mobile No is out of date because I have changed my phone. Also my e-mail address is not the same one I have been using, therefore I am not able to reset my account as the e-mail address on your information site is not mine.RegardsMr N Preston
u want me to verify my identity and want to send me a code but it is not happening.. Send me a code then I will enter it
I got notification from Microsoft that they can help me to get back into my Hotmail account but whenever they send me a code they do so via lyngut-hotmail.com.Now, this does not help me because I cannot access my Hotmail messages because the H/M account is not accessible. The code should be sent via my Iphone or gmail a/c.
Last night I received the e-mail message below from "Microsoft account team (account-security-noreply -microsoft.com)" stating that I have verified my Microsoft account by requesting my security code. I did not request such code
Im having trouble login and I been blocked.
Received this email and do not know if it is legitimate."Microsoft account Security alert.We think that someone else might have accessed the Microsoft account d.*****-aol.com. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.If you haven't already recovered your account, we can help you do it now.If you haven't already recovered your account, we can help you do it now.Recover accountLearn how to make your account more secure.Thanks,The Microsoft account team"
Please send us the actual email so we can determine if it is legitimate or not.
I want this Microsoft security code for this phone please
I wany t security code for this email please.
Since I have been trying for a month to open Microsoft account but the Microsoft company are not giving me the code number to open it, so whom shall I ask for.
Microsoft messed up my laptop. I could not get onto the internet, so I took the computer to Geek Squad at Best Buy. The tech. bypassed the password. But, when I turned the laptop on at home, I could not get onto the internet. It asked for a password, then Microsoft was supposed to send me a code via email. I never got the code and I am still locked out. I spoke to a virtual assistant in an online chat, she was rude and didn't answer my questions. Does someone know how I can fix this? Thanks.
a while ago, I was notified by Microsoft that it's more secure if I use a 4 digit code to log in my laptop instead of a password because the 4 digit code is only for my laptop. I did, and my laptop has been having lots problems. Now I cannot even log in. Is that a scam or really from Microsoft?
Was the notification an email? Remember, never click on links to sign into your Microsoft account. Always go directly to https://account.microsoft.com to sign into your account.
I was trying to recover my email and I got this email:"(Right on! The information you submitted for md*****-hotmail.com has been verified.Click this link to reset your password:https://account.live.com/password/reset/...After you reset your password, we highly recommend that you update your security information to help keep your account more secure. Adding a phone number, an alternate email address, or a trusted PC will help you get back into your account if you ever lose access to it in the future.Go to https://account.live.com/proofs/manage to sign into your account and manage your security information.Thanks,The Microsoft account team)"when I clicked on on the link, I put my email which I'm trying to recover;it says to me (Please request a new security code and try again. All previous codes have been invalidated.)can any help me out what to do please?thx all
I am on the other side of the worldMy alternative email and phone number cannot be accessed and hotmail or microsoft will not let me onto emails without a code.How idiotic. How do others who travel from one continent to another manage to check emails. I have never had this before
I had someone claiming to be from MicroSoft security. Stating that it looked as if I was having a problem with my system. It seemed someone might have gotten access to my information.Their #888-844-0776 or 855-553-8765?I have never known MicreoSoft to call about a problem?
You are right, Microsoft does not call you. It is a scam.
I have been trying to reset my password to get onto my pc and it will not accept any of the security codes it gives me. I have 4 people getting into my acct and changing everything and I need to change the password, is there any one I can call to do this?
Sometimes it seems these Microsoft people don't want you to have any success
Why is my code not send yet to me, why?
I need a code for face book
yes I need security code now it for xbox one
I need my Microsoft account security code.
I need my Microsoft account security code
How can I get my Microsoft code after opening my account
How can I recover my Microsoft account after resetting my phone in the sense that I have forgotten the password and email?
I need to know my security code.
I didn't receive any code from you.
Why I didn't receive my code
I cannot get in my outlook account, I got a new phone and tried to put outlook on to it, now when I want to look at my e-mails I get a message "Someone has tried to get in to your outlook account".I go through the procedure to get a security code to try and set up my outlook but I cannot get in to my e-mails to read the security code can you help please I have tried Microsoft help but I get lost in it.
Hi, I need another code.
Now I want to create my account