Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Scammers are sending out fake American Airline email ticket notifications. If you receive any of these e-mail notifications, please do not click on any of the links, open any attachments, call any telephone numbers listed or follow the instructions, in the e-mail message. Do not even reply to the e-mail message.
"Customer Notification: Your bought ticket is attached to the letter as a scan document.to use your ticket you should Download it."
Most of these e-mails contain malicious attachments or links to malicious websites, which will infect your computer if you open or visit them.
American Airlines will not send emails asking you for your user names, passwords, email addresses or other personal information.
If you receive an email requesting such information, it should be considered fraudulent and an attempt to obtain personal information that may be used to commit fraud.
American Airlines asks that you forward a copy of any fraudulent emails, appearing as if it came from them, including the e-mail header, to their email address at webmaster@aa.com so that they can investigate further.
Now, if you receive an e-mail appearing as if it came from AA, that you are not sure about, pick up the phone and call them or click here to go to their website to see a list of other scams.
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Here is another malicious email:- - -"Dear customer,Your order was successfully processed.Please check your e-ticket in the attachment to this e-mail.Order summary:FLIGHT NUMBER / WU391257DATE & TIME / Sep 21 2015, 20:50DEPARTING / WashingtonTOTAL PRICE / $ 800.00Thank you for choosing America Airlines.Viruses found in the attached files * Order_00000643362.zip: Virus found JS/Downloader.AgentChecked by AVG - www.avg.comVersion: 2015.0.6140 / Virus Database: 4419/10657 - Release Date: 09/17/15"
My wife received such email yesterday 9/10/15 and clicked on it to see what it was about, now her laptop seems to have a mind of its own and the mouse arrow goes everywhere. Apparently she is under REMOTE access of some sort. How do we get rid of this or should she just get another computer?
No, you do not need to get another computer.A phishing scam doesn't infect someone's computer with a virus or malware, so she may have downloaded a malicious computer program. Please do a full scan of the computer with the anti-virus software installed on it. Also, have a computer savvy friend or family member take a look at your computer, to make sure there is nothing malicious on it, even after scanning it.