Phishing or Fake Citibank Alert Notification Email - "Unauthorized Access Notice"

Phishing or Fake Citibank Alert Notification Email - Unauthorized Access Notice

The email message below with the subject: "Unauthorized Access Notice", is a fake Citibank alert notification. This spoofed email message was not sent by Citibank and you should not open the attached file. The attachment is a fake Citibank form designed to trick you into entering your Citibank user name, password and personal information.

Fake Citibank Alert Notification Email:

From:    alerts@ (alerts@alerts.
1 attachment - Citibank.html (26.0 KB)

We recently have determined that different computers have tried to log on to your Online Banking account and multiple password failures were present before logons.

We now need to re-confirm your account information with us.

Please download and open the document attached to this e-mail in order to verify your records. Please follow the instructions from the document.

If this is not completed by August 16, 2013 we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes.

PLEASE NOTE: This is a mandatory measure. Failure to verify your records will lead to permanent service suspension.

After verifying your records you will be able to use your account as usual.

We thank you for your cooperation.

This Alert was sent according to your account settings; please do not reply to this message. Please do not contact us directly as this issue is mainly processed by the Online System.



Fake Citibank Alert Notification Form Email Attachment

Citibank  Phishing or Fake form

Although the email message appeared as if it came from Citibank bank's email address: alerts@, it was not. This email address was spoofed, meaning it was not sent from alerts@, but from some other email account.

If you have already entered your user name, password and personal information on this fake form, please try changing your Citibank password and contact Citibank.

Always go to directly to sign into your Citibank account, instead of clicking on a link.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 9)

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  • August 23, 2019 at 11:38 PM by an anonymous user from: Philadelphia, Pennsylvania, United States

    On Aug 23 I received a phone call from 800-950-5114 showing as being CitI Bank the recording said press 1 for a credit line increase, 2 to optout. I pushed 1 someone answered but the noise was so bad I could not hear the person, I told them to go back to their party and hung up.

    I called the CitI Bank number on the back of the credit card and was informed CitI Bank does not call offering credit line increases. I hope having the callers phone number can help you catch them.

  • September 19, 2016 at 6:08 PM by an anonymous user from: Newark, New Jersey, United States

    I sent information that I was requested to send.

    • September 19, 2016 at 6:52 PM by info

      Please report it Citibank before your account is hijacked and used fraudulently by cybercriminals.

  • January 9, 2015 at 7:10 PM by an anonymous user from: Melbourne, Florida, United States

    My goodness they are getting good at this! I used to be able to tell the fakes by hovering over the link itself and could see it was some off the wall website that I would be directed to should I click on it, BUT this one LOOKS authentic!

    I forwarded it to Citibank spoof email as directed-but sure hope no one falls for this?.

    These low life's make me so mad. AND sad. Thanks for staying on top of this!

    This particular email comes from

    Thank goodness I know enough that ALL banks WILL address customers by name.

  • October 24, 2014 at 10:40 PM by an anonymous user from: Philadelphia, Pennsylvania, United States

    Hello fellow victims! I just received this lovely email from "Citibank", that was word for word as shared above. This is outrageous! I recently sent a moneygram to a relative, and it seems like ever since, my Spam folder is bursting at the seams!

    I was a little too trusting, it seems. Add insult to injury, I received a phone call from "Walmart", saying about a giftcard for all these savings! Like a TOTAL IDIOT, I somehow got duped into sharing my credit card info-I told myself it was ok, and only for a small fee of about $20.This fee was to sign up for magazines at a huge discount, and some energy saving vouchers.

    After signing up for only a "trial", I would receive my $150 giftcard from Walmart or Target, etc.If I changed my mind, I could cancel at any time, and only be charged with approx $3.I got an identical call a week later from "Walmart" again, and when I told the girl about wanting to cancel, she had to transfer me to someone to do that difficult task.

    I was in fact hung up on! And when I redialed the number, I got the greeting, and two options:

    1.) To speak with someone, or

    2.) To be taken off call list.

    To my shock and disgust, after pressing #1, a recording of a robot lady told me that my option was not valid. Omg, I'm screwed.I got the emails over the next week from the two companies I KNOW about, which I then contacted and cancelled.Then that same week, I sent a stupid moneygram to my niece.I never even heard of moneygram, but ever since that transaction, about ten days ago, I have been pouring over a TON of different sites like this, just literally SICK with dread that I'm going to be drained of everything!

    There needs to be more "direct hits" with Google (or whichever search-engine),like this page. I was blown away that it was literally verbatim. Well, I'm getting a reality check here. Our "protected information" is only a "GREAT OFFER!" a key punch or mouse click away from being snaked away in the Great Beyond of the Net.

  • October 23, 2014 at 6:36 PM by an anonymous user from: Hesperia, California, United States

    I received the same email but I don't even have a citibank account.

  • March 27, 2014 at 1:42 AM by an anonymous user from: Austin, Texas, United States

    Yeah I never click as I figure they would contact me. It was quickly deleted

  • March 25, 2014 at 11:13 PM by an anonymous user from: Colorado Springs, Colorado, United States

    They are still phishing. I just received the same email today. I never open ANY email that says alert, warning, urgent, etc.instead, I call the company that the email references. I've be scammed before. Now, I don't trust anybody.

  • March 14, 2014 at 4:53 AM by an anonymous user from: Henderson, Nevada, United States

    I just got a message from them yesterday and I told them I knew they were fake and I was reporting them! I've seen Citibank alert before but just the way it was worded sounded so suspicious! I feel like my money is unsafe anywhere. I'm on disability and if these people stole from me I'd be totally done, this has happened before and it needs to stop. I had someone in Hollywood California drained my account, not $80 and they took it, It could've been worse, Citibank now asking if anyone had my account number and access to my card. I don't know who they managed to get my number! Not Good

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Phishing or Fake Citibank Alert Notification Email - "Unauthorized Access Notice"