Previous  bell    Next
bell Warning: JavaScript is turned off! Some features on this website will not work without it.

Phishing or Fake Citibank Alert Notification Email - "Unauthorized Access Notice"

Phishing or Fake Citibank Alert Notification Email - "Unauthorized Access Notice"

The email message below with the subject: "Unauthorized Access Notice", is a fake Citibank alert notification. This spoofed email message was not sent by Citibank and you should not open the attached file. The attachment is a fake Citibank form designed to trick you into entering your Citibank user name, password and personal information.

Fake Citibank Alert Notification Email:

From:    alerts@ (alerts@alerts.
1 attachment - Citibank.html (26.0 KB)

We recently have determined that different computers have tried to log on to your Online Banking account and multiple password failures were present before logons.

We now need to re-confirm your account information with us.

Please download and open the document attached to this e-mail in order to verify your records. Please follow the instructions from the document.

If this is not completed by August 16, 2013 we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes.

PLEASE NOTE: This is a mandatory measure. Failure to verify your records will lead to permanent service suspension.

After verifying your records you will be able to use your account as usual.

We thank you for your cooperation.

This Alert was sent according to your account settings; please do not reply to this message. Please do not contact us directly as this issue is mainly processed by the Online System.



Fake Citibank Alert Notification Form Email Attachment

Citibank  Phishing or Fake form

Although the email message appeared as if it came from Citibank bank's email address: alerts@, it was not. This email address was spoofed, meaning it was not sent from alerts@, but from some other email account.

If you have already entered your user name, password and personal information on this fake form, please try changing your Citibank password and contact Citibank.

Always go to directly to sign into your Citibank account, instead of clicking on a link.

Remember to leave your comment and read the ones made by others below. And, please report malicious, phishing or scam email messages, social media posts and websites to us. You may click here to contact us, or forward the email messages to:

Alert and help your family and friends by sharing this article with them:
Click the following thumb up or down, if you like or dislike this alert:
Rating: Thumb up Rating: Thumb down 0 dislikes   
Submit Comment Submit Your Comment or Question

Enter your comment or question in the box below and click the "Submit Comment / Question" button.

Your feedback is important to us! We invite you to share any information that you have on this article by telling us what you know or ask a question regarding this article, by leaving a comment in the box below. We will not send a response to your email address, so do not post your email address in your comment. All responses will be posted in the comment section below, to be shared with everyone.

Please read the comments made below (if there are any) before posting yours. Someone may have already posted the same comment or question. Duplicate comment or question will be removed.

You are currently not signed in, but you may still submit your comment or question as an anonymous user. But in order to receive comment and other important notifications and alerts, please click here to sign in, or click here to sign up if you have not yet registered.

CommentComments or Questions (6)

The comments on this page do not necessarily reflect the views of Online Threat Alerts. Online Threat Alerts reserves the right, to modify comments, not to publish comments that may be deemed libelous, derogatory or indecent. Anonymous users will not be able to delete their comments.

  • Posted: Jan 9, 2015 by an anonymous user from: Melbourne, Florida, United States

    My goodness they are getting good at this!!! I used to be able to tell the fakes by hovering over the link itself and could see it was some off the wall website that I would be directed to should I click on it, BUT this one LOOKS authentic!!!

    I forwarded it to Citibank spoof email as directed-but sure hope no one falls for this ??.

    These low life's make me so mad. AND sad. Thanks for staying on top of this!

    This particular email comes from

    Thank goodness I know enough that ALL banks WILL address customers by name.

  • Posted: Oct 24, 2014 by an anonymous user from: Altoona, Pennsylvania, United States

    Hello fellow victims! I just received this lovely email from "Citibank", that was word for word as shared above. This is outrageous! I recently sent a moneygram to a relative, and it seems like ever since, my Spam folder is bursting at the seams!

    I was a little too trusting, it seems. Add insult to injury, I received a phone call from "Walmart", saying about a giftcard for all these savings! Like a TOTAL IDIOT, I somehow got duped into sharing my credit card info--I told myself it was ok, and only for a small fee of about $20.This fee was to sign up for magazines at a huge discount, and some energy saving vouchers.

    After signing up for only a "trial", I would receive my $150 giftcard from Walmart or Target, etc.If I changed my mind, I could cancel at any time, and only be charged with approx $3.I got an identical call a week later from "Walmart" again, and when I told the girl about wanting to cancel, she had to transfer me to someone to do that difficult task.

    I was in fact hung up on! And when I redialed the number, I got the greeting, and two options:

    1.) To speak with someone, or
    2.) To be taken off call list.

    To my shock and disgust, after pressing #1, a recording of a robot lady told me that my option was not valid. Omg, I'm screwed.I got the emails over the next week from the two companies I KNOW about, which I then contacted and cancelled.Then that same week, I sent a stupid moneygram to my niece.I never even heard of moneygram, but ever since that transaction, about ten days ago, I have been pouring over a TON of different sites like this, just literally SICK with dread that I'm going to be drained of everything!

    There needs to be more "direct hits" with Google (or whichever search-engine),like this page. I was blown away that it was literally verbatim. Well, I'm getting a reality check here. Our "protected information" is only a "GREAT OFFER!" a key punch or mouse click away from being snaked away in the Great Beyond of the Net.

  • Posted: Oct 23, 2014 by an anonymous user from: Hesperia, California, United States

    I received the same email but I don't even have a citibank account.

  • Posted: Mar 27, 2014 by an anonymous user from: Cedar Park, Texas, United States

    Yeah I never click as I figure they would contact me. It was quickly deleted

  • Posted: Mar 25, 2014 by an anonymous user from: Colorado Springs, Colorado, United States

    They are still phishing. I just received the same email today. I never open ANY email that says alert, warning, urgent, etc. Instead, I call the company that the email references. I've be scammed before. Now, I don't trust anybody.

  • Posted: Mar 14, 2014 by an anonymous user from: Las Vegas, Nevada, United States

    I just got a message from them yesterday and I told them I knew they were fake and I was reporting them! I've seen Citibank alert before but just the way it was worded sounded so suspicious! I feel like my money is unsafe anywhere. I'm on disability and if these people stole from me I'd be totally done, this has happened before and it needs to stop. I had someone in Hollywood California drained my account, not $80 and they took it, It could've been worse, Citibank now asking if anyone had my account number and access to my card. I don't know who they managed to get my number! Not Good