Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The email messages below, which claim the recipients' PayPal accounts have been limited until PayPal hear from them, are phishing scams. The fake email messages have been created by cyber-criminals to trick the recipients into clicking on the links within them that go to fake or phishing PayPal websites that steal personal information, financial information and account credentials.
PayPal does not address you as "Dear Customer", "Dear Member", or "Dear PayPal Customer". PayPal always uses your first and last names in the greeting.
Example: Dear John Brown.
And, PayPal will never send an email with a link to enter sensitive information.
To ensure that you are on PayPal's website, your web browser address bar should look like the following:
PayPal users who have been tricked by the phishing scam are asked to change their passwords and contact PayPal for help immediately.
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Here is another scam: -Original Message- From: service@paypal.com Sent: Thu, Feb 1, 2018 7:55 am Subject: Your PayPal Has Been Locked. PayPal Dear, Your account has been locked until we hear from you We regularly check the activity of your PayPal account. Recently, we found that some of the activities you are violating your agreement with us. Therefore, we have locked your account and can not offer the service for you. What can i do? Update account information Using PayPal log in the list of auction or website What to do next? You have 2 days from the date of your PayPal restrictions to fully restore your account access through the Resolution Center. If we don't receive the information before this deadline, your account access may be further limited.
Here is another scam: "Subject: Your account has been limited until we hear from you PP-005-982-203-619 Date: Sun 27/08/2017 17:52 From: PayPal Dear Customer, We need your help resolving an issue with your account. Thus, we have temporarily limited what you can do with your account until the issue is resolved. We understand it may be frustrating not to have full access to your account. We want to work with you to get your account back to normal as quickly as possible. How can you help? It's usually quite straight forward to take care of these things. Most of the time, we just need some more information about your account or latest transactions. Copied This Click Here"
Here is another fake PayPal website that the same email message has a link to: http://update-paypai.locked-account.com/