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"National Commercial Bank Alert - REMINDER Notification" Scams

The email message below: "National Commercial Bank Alert: REMINDER Notification," is a phishing scam. The email message was sent by cyber-criminals in an attempt to trick National Commercial Bank (NCB) Jamaica customers into visiting a phishing website, created to steal their account credentials, personal and financial information. Recipients of the phishing email message should not follow the instructions in it, and they should never click on the links in it to sign into your JNCB accounts; they should just delete the message instead.

National Commercial Bank Alert - REMINDER Notification Scams

The Fake and Phishing NCB Jamaica Email Message

From: NCB Jamaica []
Sent: Monday, October 05, 2015 11:59 AM
Subject: National Commercial Bank Alert: REMINDER notification

Dear Customer,

At NCB Jamaica, we regularly review our customer records to ensure we have the most recent and up to date information. Obtaining current and up to date customer information also assists in meeting our 'regulatory requirements.'

Following a recent evaluation, our records suggest that your security questions and/or city of birth was not updated.

Please Click here to update your profile

Have a question?

No worries! Call one of our Customer Service Representatives on (868) 62-FIRST (623-4778) . We're here from 8am to 7pm Monday to Friday.

Marisa Grieco
Customer Operations Manager

Connect with us

©NCB Jamaica Limited Trinidad and Tobago

NCB Jamaica Limited Trinidad and Tobago is a division of NCB Jamaica Limited ABN 50 001 621 129 AFSL no.234700. The NCB Jamaica Limited Trinidad and Tobago Terms and Conditions and Notice Saver Product Disclosure Statement are available at NCB Jamaica Limited Trinidad and You should consider the relevant disclosure documents before making any decisions relating to any of our products.

Please note that the National Commercial Bank will never ask their customers for their personal security information. And, it is recommended that NCB customers never click on a link in an email message to sign into their accounts.instead, they should go directly to NCB's website at and sign in from there. Victims of the phishing scam are asked to change their passwords and contact the National Commercial Bank immediately.

Now, although the abovementioned advise will help protect NCB or other online banking customers, there is a hacking technique called “Man-in-Middle” attack, which cyber-criminals can use to harvest financial, personal or other information that they will need to rip off their victims.

To prevent the “Man-in-Middle” attack, it is recommended that online banking users never use a public computer or Wi-Fi connection, which are usually located at cybercafes, airports or hotels, to sign into their online banking accounts. They should instead use trusted internet connections like their home, work or mobile phone data internet connections.

NCB is asking its customers to call 1-888-622-3477 to report doubtful emails.

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"National Commercial Bank Alert - REMINDER Notification" Scams