Driver and Vehicle Licensing Agency / DVLA Scam - "You are Eligible to Receive a Refund"

Driver and Vehicle Licensing Agency   DVLA Scam - You are Eligible to Receive a Refund

The email message below: "You are eligible to recieve a refund," which appears as if it came from the Driver and Vehicle Licensing Agency, is a scam created by cyber-criminals to trick drivers into sending them their name, address, banking information and a copy of their driver’s license. People who have received the email message are warned not to follow the instructions in it.

The Fake DVLA Email Message

Driver and Vehicle Licensing Agency

From: DVLA {}

Subject: You are eligible to recieve a refund

DVLA Driver and Vehicle License Agency

Dear customer,

We are currrently upgrading our database and we found that you are eligible to recieve a refund from your last payment made on our behalf.

A refund can be delayed for a variety of reasons. As example, for submitting invalid records or applying over the deadline.

To complete your refund application with us, you are required to fill out the form in the link below. tax-disc-refund/ID2803422

If you refuses to complete your application within two weeks of receiving this email will cause the lose the specified amount and you will take full responsabilty for that.

We sincerely apologise for any inconviniences this might have caused you.

Thank you for your co-operation.

(c) Driver and Vehicle Licensing Agency Swansea SA6 7JL

The link in the fake email message will take potential victims to the follow malicious website:

  • http://94.23.227 .105/images/.w0rk/altul/
    Directgov fake website

The fake and deceptive website will ask for the potential victims’ name, address, banking information and a copy of their drivers’ license. The information provided will then be sent to the cyber-criminals or scammers who have created the fake email and website.

Once those cyber-criminals have the victims' information, they will use it to steal their money and identity. Victims of the phishing scam are advised to report it to the police.

The DVLA has posted the following notice on the DirectGov website warning the public about the same phishing scam:

DVLA warns the public of an email scam that asks drivers to verify their driving licence and vehicle tax details via an online link.

The email, which wrongly claims to have been sent from DVLA, appears to be an attempt to trick drivers into providing personal details. DVLA have not sent out an email asking customers to update or verify their details.

We’re aware that some members of the public have received these emails and we strongly advise anyone who receives one of these or any similar email, to ignore it and not to follow the instructions given.

The government, led by Cabinet Office’s Government Digital Service (GDS), will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary. By using the online driving licence or vehicle tax transactions you can be sure that you are dealing directly with DVLA.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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  • November 20, 2018 at 10:07 AM by an anonymous user from: Sheffield, England, United Kingdom

    I Have received an email saying:

    "Our records show that you are not up-to-date with your vehicle taxdax8aJEVR?

    This a reminder (V11) and a "last chance" warning letter from us.dax8aJEVR?

    Tax your car, motorcycle or other vehicle today to avoid unpleasant consequences.

    You must tax your vehicle even if-if you don't have to pay anything, for example, if you're exempt because you're disabled.dax8aJEVR.

    Click here to start

    Before you startdax8sJEVR

    You can be fined up to GBP 1000 if you do not renew your vehicle tax.dax8aJEVR


  • August 10, 2018 at 10:23 AM by info

    Here is another scam:

    "From: Driver & Vehicle Licensing Agency <>

    Subject: Vehicle Tax Overpayment

    Date: 2 August 2018 at 21:09:08 BST

    Vehicle tax - 2018

    Dear Richard Taylor,

    We would like to notify you that you still have an outstanding vehicle tax refund of £499.53 from an overpayment.

    Refunds are time limited, please use link below to complete your refund now.

    Claim now


    Driver & Vehicle Licensing Agency"

  • July 14, 2018 at 6:36 PM by info

    Here is another scam:

    "From: Security Alert <>

    Date: 14 July 2018 at 06:51:57 BST

    Subject: Security Alert

    Security Alert

    We would like to notify you that you still have an outstanding vehicle tax refund of £48.84 from an overpayment, despite our previous letters regarding your refund we are yet to receive your claim.

    Requests for refunds are time limited please use the link below to complete your refund request.

    Get Started ⇨

    Please note: You'll usually get the refund in 4 to 6 weeks, but it may take longer in some cases. You should wait 6 weeks before contacting us about the payment.

    Best regards,

    Driver & Vehicle Licensing Agency"

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Driver and Vehicle Licensing Agency / DVLA Scam - "You are Eligible to Receive a Refund"