"Amazon Your Order Has Been Cancelled‏" Phishing Scam

The email message below with the subject "Your Order Has Been Cancelled," is a phishing scam that is being sent by scammers and not by Amazon. The scam was designed to steal Amazon users' username and password, by attempting to trick them into clicking on the link within it, which will take them to fake Amazon web page. The fake web page will then ask Amazon users to sign-in with their username and password. But, any information entered on the fake web page will be sent to the cyber-criminals behind the scam, who will use it to hijack the victims' accounts.

Amazon Your Order Has Been Cancelled‏ Phishing Scam

It is recommended that Amazon customers go directly to www.amazon.com to sign into their accounts, instead of clicking on a link in an e-mail message.

The Phishing Amazon Email Message

Your Order Has Been Cancelled

Amazon (payment@intl.com)
From:Amazon (payment@intl.com)
Amazon Payments Customer Service

Dear Amazon Customer:

This email was sent by the Amazon server. your order has been suspended , because we are unable to verify your payment details please Verify that you entered your payment information correctly on your order You have successfully used the payment method on a previous order Part of your order has already charged and shipped successfully You have funds available in your bank or credit account to cover the order cost Please Update Your Payment Details in order for us to Proceed with your shipment Today To verify your Payment details, click on the link below. and follow the state procedure.


Please fill in the required information.

NOTE: If we didn't Receive Your Payment Update Within 48 Hours Then we will Cancel Your Order Completely.

Thank you

Amazon Payments Management

An amazon Company Privacy Promise

Terms & Conditions

Copyright � 2015 Amazon.com, Inc. or its Affiliates

© 2015 Microsoft Terms Privacy & cookies Developers English (United States)

The links in the email message go to a fake Amazon web page. The website that is hosting the fake Amazon page that appears to be a legitimate website, but has been compromised by hackers, who have put the bogus Amazon web page on it.

Remember, never click on a link in an email message to sign-in or log into your Amazon account, and always look at your web browser's address bar to ensure that you are on amazon's website and not some other fake or phishing website.

If you have already submitted your information on the fake Amazon web page, please change your Amazon password immediately, because, with your Amazon's username and password, the scammers will hijack your account.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 51)

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June 29, 2020 at 7:34 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam

"I received info yesterday. Called "customer service." After speaking with "Paul Collins" I realized it was a scam when he told me that he needed to connect to my computer. I just left the article and read some of the email messages and was surprised to see the same name, address, and iPhone that was listed on my email. The information is listed below. If you need any other info, please contact me. Thank you.

- Original Message -

From: E-Order Shipping <info@amaznusshipping5hub.com>

Date: 06/28/2020 2:20 PM

Subject: Amazon.com Order# 663-4495-81564454645

Shipment ID: 663-4495-81564454645

For further assistance contact Customer Service 1 (855) (9654098) ..."

Received via email.


June 24, 2018 at 1:34 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam

Here is another scam:

- Original message -

From: "Amazon.com" <mail@homerootuser.com>

Date: 6/23/18 6:15 PM (GMT-06:00)

Subject: Get your Refund!


Amazon Refund


Get your Refund




Thank you for shopping with us. You ordered has been canceled.

Order #112-5589986-1365041"


May 31, 2018 at 2:19 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam
an anonymous user from: Oak Park, Illinois, United States

I just received this today in my company email.. BEWARE!

"Your order has been successfully canceled.

For your reference, here's a summary of your order:

You just canceled order



1 - "Business Ethics"; 2001, Deluxe Edition

By: Drennan Parker


by: Amazoon.com

Thank you for visiting



World's Biggest Selection



July 8, 2017 at 1:02 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam
an anonymous user from: Sunnyvale, California, United States

Actually, I opened the first email that I received. I got a message that said my computer had a virus and I should call Apple at a certain number that really wasn't Apple's number. I called Apple support to help me get the message off my screen. I don't understand how these emails are getting through to my inbox. They are not in my address book.


July 6, 2017 at 6:09 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam

Here is another scam:

- - - -

From: "auto-confirm@amazon.com" <auto-confirm@amazondefecate.com>

Date: 7 July 2017 at 9:35:17 am AEST

Subject: Your Order with Amazon.com

Your order has been successfully canceled.

You just canceled order 113-2437-2778 placed on July 6, 2017.


Thank you for visiting Amazon.com!


July 4, 2017 at 6:49 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam

Here is another scam:

- Original message -

"From: "order-update@amazon.com" <order-update@amazonhandicap.com>

Date: 07-04-2017 2:19 PM (GMT-07:00)

Subject: Your order 112-7979-7889 has been successfully canceled

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 112-7979-7889 placed on July 4, 2017.


1 "Seventieth"; 2007, Special Edition

By: Ramphis Roberts

Sold by: Amazon.com LLC"


June 23, 2017 at 8:33 AM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam
an anonymous user from: Huntington Park, California, United States

I got one yesterday. They also spell cancelled with one "l", so that's a sign to look for.


July 4, 2017 at 7:29 AM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam
an anonymous user from: Amstelveen, North Holland, Netherlands

I am receiving one in my spam every day, quite annoying. Indeed spelled with just one "l"


June 17, 2017 at 3:41 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam
an anonymous user from: Miami, Florida, United States

What I would like to know is what is being done about it. I receive the stupid email several times a day. Have forwarded it to Amazon a couple of times.


June 17, 2017 at 4:04 PM by
"Amazon Your Order Has Been Cancelled‏" Phishing Scam

It is very hard to stop spam or malicious email messages, therefore, we recommend flagging the emails as spam or junk so that they are automatically placed in your Spam/Junk folder.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Amazon Your Order Has Been Cancelled‏" Phishing Scam