Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"Amazon Your Order Has Been Cancelled‏" Phishing Scam
Amazon Your Order Has Been Cancelled‏ Phishing Scam

The email message below with the subject "Your Order Has Been Cancelled," is a phishing scam that is being sent by scammers and not by Amazon. The scam was designed to steal Amazon users' username and password, by attempting to trick them into clicking on the link within it, which will take them to fake Amazon web page. The fake web page will then ask Amazon users to sign-in with their username and password. But, any information entered on the fake web page will be sent to the cyber-criminals behind the scam, who will use it to hijack the victims' accounts.

It is recommended that Amazon customers go directly to www.amazon.com to sign into their accounts, instead of clicking on a link in an e-mail message.

The Phishing Amazon Email Message

Your Order Has Been Cancelled

Amazon (payment@intl.com)
From:Amazon (payment@intl.com)
Amazon Payments Customer Service

Dear Amazon Customer:

This email was sent by the Amazon server. your order has been suspended , because we are unable to verify your payment details please Verify that you entered your payment information correctly on your order You have successfully used the payment method on a previous order Part of your order has already charged and shipped successfully You have funds available in your bank or credit account to cover the order cost Please Update Your Payment Details in order for us to Proceed with your shipment Today To verify your Payment details, click on the link below. and follow the state procedure.

https://payments.amazon.com/home

Please fill in the required information.

NOTE: If we didn't Receive Your Payment Update Within 48 Hours Then we will Cancel Your Order Completely.

Thank you

Amazon Payments Management

An amazon Company Privacy Promise

Terms & Conditions

Copyright � 2015 Amazon.com, Inc. or its Affiliates

© 2015 Microsoft Terms Privacy & cookies Developers English (United States)

The links in the email message go to a fake Amazon web page. The website that is hosting the fake Amazon page that appears to be a legitimate website, but has been compromised by hackers, who have put the bogus Amazon web page on it.

Remember, never click on a link in an email message to sign-in or log into your Amazon account, and always look at your web browser's address bar to ensure that you are on amazon's website and not some other fake or phishing website.

If you have already submitted your information on the fake Amazon web page, please change your Amazon password immediately, because, with your Amazon's username and password, the scammers will hijack your account.

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Comment sectionComments / Answers (51)

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Comment count 51

by info

"I received info yesterday. Called "customer service." After speaking with "Paul Collins" I realized it was a scam when he told me that he needed to connect to my computer. I just left the article and read some of the email messages and was surprised to see the same name, address, and iPhone that was listed on my email. The information is listed below. If you need any other info, please contact me. Thank you.

---------- Original Message ----------
From: E-Order Shipping
Date: 06/28/2020 2:20 PM
Subject: Amazon.com Order# 663-4495-81564454645


Shipment ID: 663-4495-81564454645


For further assistance contact Customer Service 1 (855) (9654098) ..."

Received via email.

Delete


by info

Here is another scam:

-------- Original message --------
From: "Amazon.com"
Date: 6/23/18 6:15 PM (GMT-06:00)
Subject: Get your Refund!!!

Amazon.com
Amazon Refund

drtfyu

Get your Refund

Amazon.com
Connect

pinterest

Thank you for shopping with us. You ordered has been canceled.

Order #112-5589986-1365041"

Delete


by an anonymous user from: Oak Park, Illinois, United States

I just received this today in my company email.. BEWARE!

"Your order has been successfully canceled.

For your reference, here's a summary of your order:

You just canceled order
155-8614-65969.

Status: CANCELED

1 - "Business Ethics"; 2001, Deluxe Edition
By: Drennan Parker

Sold
by: Amazoon.com

Thank you for visiting
Amazoon.com!

Amazoon.com
World's Biggest Selection
http://www.amazoon.com"

Delete


by an anonymous user from: Sunnyvale, California, United States

Actually, I opened the first email that I received. I got a message that said my computer had a virus and I should call Apple at a certain number that really wasn't Apple's number. I called Apple support to help me get the message off my screen. I don't understand how these emails are getting through to my inbox. They are not in my address book.

Delete


by info

Here is another scam:

-- -- -- --
From: "auto-confirm-amazon.com"
Date: 7 July 2017 at 9:35:17 am AEST
Subject: Your Order with Amazon.com

Your order has been successfully canceled.

You just canceled order 113-2437-2778 placed on July 6, 2017.

Status: CANCELED

Thank you for visiting Amazon.com!

Delete



by info

Here is another scam:

-------- Original message --------
"From: "order-update-amazon.com"
Date: 07-04-2017 2:19 PM (GMT-07:00)
Subject: Your order 112-7979-7889 has been successfully canceled

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 112-7979-7889 placed on July 4, 2017.

Status: CANCELED

1 "Seventieth"; 2007, Special Edition
By: Ramphis Roberts

Sold by: Amazon.com LLC"

Delete


by an anonymous user from: Huntington Park, California, United States

I got one yesterday. They also spell cancelled with one "l", so that's a sign to look for.

Delete


by an anonymous user from: Amstelveen, North Holland, Netherlands

I am receiving one in my spam every day, quite annoying. Indeed spelled with just one "l"

Delete


by an anonymous user from: Miami, Florida, United States

What I would like to know is what is being done about it. I receive the stupid email several times a day. Have forwarded it to Amazon a couple of times.

Delete


by info

It is very hard to stop spam or malicious email messages, therefore, we recommend flagging the emails as spam or junk so that they are automatically placed in your Spam/Junk folder.

Delete


by info

Here is another scam:

From: "order-update-amazon.com"
Subject: Your order 105-3894-653 has been successfully canceled
Date: June 16, 2017 at 11:49:42 AM HST

Your order has been successfully canceled. For your reference, here's a summary of your order:
You just canceled order 105-3894-653 placed on June 16, 2017.

Status: CANCELED
1 "Women"; 2009, Second Edition
By: Israel Edwards

Sold by: Amazon.com LLC"

Delete


by an anonymous user from: Goldsboro, North Carolina, United States

How do I get rid of it? I get this message repeatedly, almost daily.

Jerilyn.

Delete


by info

Flag them as spam or junk to help your spam or junk filter recognise them, and automatically send them to your spam/junk folder.

Delete


by info

Here is another scam:

"From: order-update-amazon.com
Sent: 13 June 2017 06:32
Subject: Your order 15-844-86948 has been successfully canceled

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 15-844-86948 placed on June 13, 2017.

Status: CANCELED

1 "Horseplay"; 2002, Special Edition
By: Sandra Jones

Sold by: Amazon.com LLC"

Delete


by an anonymous user from: Marshfield, Wisconsin, United States

I'm getting theses emails RELENTLESSLY. SEVERAL A DAY. The link it sends is to a p*rn site.

Delete


by info

Here is another scam:

-- start of scam --
From: "order-update-amazon.com"
Subject: Amazon.com - Your Cancellation 125-3228724-4281787
Date: 11 June 2017 07:31:48 BST

Your order has been successfully canceled.
For your reference, here's a summary of your order:

You just canceled order 125-3228724-4281787 placed on June 11, 2017.

Status: CANCELED
1 JYL-13714 $56.84
Free Super Saver Shipping Details
2 UGA-99178 $5.38

Sold by: Amazon.com LLC

Thank you for visiting Amazon.com!
Amazon.com
Earth's Biggest Selection
http://www.amazon.com
-- end of scam --

Delete


by an anonymous user from: Marshfield, Wisconsin, United States

Getting dozens of this daily.

Delete


by an anonymous user from: London, England, United Kingdom

A big clue is that cancelled is spelled incorrectly- "cancelled".

Delete


by an anonymous user from: Manchester, England, United Kingdom

I have been getting these emails a lot lately. Luckily I am smart enough to know not to fall for the scam. I simply check to see if I have ordered anything as I have the Amazon website in my favourite bar.

Delete


by an anonymous user from: Budapest, Hungary

I just wonder if everyone who gets one of these would click on the link and enter fake information - if that would make the hackers go nuts.

Delete


by an anonymous user from: Sunnyvale, California, United States

Actually, I opened the first email that I received. I got a message that said my computer had a virus and I should call Apple at a certain number that really wasn't Apple's number. I called Apple support to help me get the message off my screen. I don't understand how these emails are getting through to my inbox. They are not in my address book. My co-worker got one of these and actually gave someone her credit card number. Bad idea.

Delete


by an anonymous user from: Hereford, England, United Kingdom

I get two or three of these everyday. I click the 'phishing scam' box, but nothing happens. What more can I do, and why can't Microsoft or Outlook do anything?

Delete


by info

Flag them as spam or junk to have them automatically go to your Spam/Junk folder.

Delete


by an anonymous user from: El Centro, California, United States

I've received multiple emails with similar content. I always check the sender address which, in the most recent message read as follows: order-update-amazon.com . It doesn't require much thought to realize that "amazonviable" is an unlikely domain name for a global business giant.

Is there a way to report the phishing scam to Amazon? Not that they could do anything about it.

Delete


by info

Here is another scam:

"From: "order-update-amazon.com"
Sent: Saturday, June 3, 2017 2:14 AM
Subject: Amazon.com - Your Cancellation (197-169-736)

Dear Customer,

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 197-169-736 placed on June 3, 2017.

Status: CANCELED

1 "Combative"; 2008, Deluxe Edition
By: Justine Richardson

Sold by: Amazon.com LLC

Thank you for visiting Amazon.com!

Amazon.com
Earth's Biggest Selection
http://www.amazon.com"

Delete


by an anonymous user from: Anchorage, Alaska, United States

Yeah, I've gotten about 20 of these lately.

Delete


by an anonymous user from: Sunnyvale, California, United States

Thank you for posting this. I've been getting several of these. Reported it to AMAZON.
Again appreciate it.

Delete


by an anonymous user from: Saluda, Virginia, United States

I started receiving these messages a month ago and have received them steadily at the rate of 2-3 a day. I'm an active Amazon shopper, making 2-3 purchases a month. However, it was clear these messages had nothing to do with any orders I submitted. None of these messages has made it to my Inbox -- seems as though Outlook is catching them and putting them in the Junk Mail folder.

Delete


by info

Here is another scam:

--Original Message--
From: order-update
To: mkressle
Sent: Mon, May 29, 2017 3:03 am
Subject: Amazon.com - Your Cancellation 162-164316-441221

Your order has been successfully canceled.
For your reference, here's a summary of your order:

You just canceled order 162-164316-441221 placed on May 29, 2017.

Status: CANCELED

1 BBC-64931 $5.16
Free Super Saver Shipping Details

2 GVK-82722 $52.58

Sold by: Amazon.com LLC

Delete


by info

Here is another scam:

"From: Sally Williams
Subject: Amazon - Your Cancellation 126-825573-141615
Date: May 30, 2017 at 5:43:14 AM CDT

Your order has been successfully canceled.
For your reference, here's a summary of your order:

You just canceled order 126-825573-141615 placed on May 30, 2017.

Status: CANCELED
1 SQM-12855 $42.38
Free Super Saver Shipping Details
2 WDB-63955 $89.50

Sold by: Amazon LLC

Thank you for visiting Amazon!
Amazon
Earth's Biggest Selection"

Delete


by an anonymous user from: Milwaukee, Wisconsin, United States

I am getting 2-3 and sometimes 5 of these daily! Have deleted all and now will label them spam to hopefully block.

Delete


by an anonymous user from: Sunnyvale, California, United States

I have blocked several but they seem to change something about the email so they still get through.

Delete


by info

Here is another scam:

"From: order-update-amazon.com
Sent: 27 May 2017 23:51
Subject: Your order 11-2745-1686 has been successfully canceled

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 11-2745-1686 placed on May 27, 2017.

Status: CANCELED

1 "Serum"; 2001, Deluxe Edition
By: Omar Clark

Sold by: Amazon.com LLC

Thank you for visiting Amazon.com!
Amazon.com
Earth's Biggest Selection
http://www.amazon.com"

Delete


by an anonymous user from: New York, United States

I get these on a daily basis. How do I get rid of them?

Delete


by info

Flag them as spam or junk.

Delete


by an anonymous user from: Albuquerque, New Mexico, United States

I've been getting the "order cancelled" e-mail daily for about a week now -- today I've already gotten two e-mails. They're persistent.

Delete


by an anonymous user from: Salem, Oregon, United States

Received this same email 3 days in a row. Have not ordered any thing to be cancelled. Reported as spam.

Delete


by info

Here is another scam:

"From: order-update-amazon.com
Subject: Amazon.com - Your Cancellation 137-3786186-421558
Date: Sunday, May 21, 2017, 12:30 AM

Your order has been successfully canceled.

For your reference, here's a summary of your order:

You just canceled order 137-3786186-421558
placed on May 21, 2017.

Status: CANCELED

1 XVA-22916 $9.48

Free Super Saver Shipping Details

2 BXG-43593 $99.06

Sold by: Amazon.com LLC

Thank you for visiting Amazon.com!

Amazon.com
Earth's Biggest Selection
http://www.amazon.com"

Delete


by info

Here is another scam:

"From: auto-confirm-amazon.com
Sent: May 25, 2017 3:55 AM
Subject: Your Order with Amazon.com

Your order has been successfully canceled.

You just canceled order 53-3853-9958 placed on May 25, 2017.

Status: CANCELED

Thank you for visiting Amazon.com!
Amazon.com
Earth's Biggest Selection"

Delete


by an anonymous user from: Anchorage, Alaska, United States

Found a couple of these in my spam mailbox. My order for the book "truckers" was cancelled. I don't have an amazon account. Not interested in truckers.

Delete


by an anonymous user from: Pittsburgh, Pennsylvania, United States

This is still going on, received 2 spam emails today.

Delete


by info

Here is another scam:

--Forwarded Message--
From: "order-update-amazon.com"
Sent: May 21, 2017 6:31 PM
Subject: Your order 112-755-521 has been successfully canceled

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 112-755-521 placed on May 22, 2017.

Status: CANCELED

1 "Barron"; 2009, Special Edition
By: Miriam Patterson
Sold by: Amazon.com LLC

Thank you for visiting Amazon.com!

Amazon.com
Earth's Biggest Selection
http://www.amazon.com

Delete


by an anonymous user from: Porto, Portugal

I have been receiving those and I dont even have an amazon account.

Delete


by an anonymous user from: Phoenix, Arizona, United States

I have received four of these over the last three days.

Delete


by an anonymous user from: Kansas City, Kansas, United States

I received this scam email today:

"Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 159-625257-939255 placed on May 22, 2017.

Status: CANCELED

1 of The Drugs / 2nd Edition
By: Bernd Young

Sold by: Amazon LLC
Thank you for visiting Amazon!

Amazon LLC
Earth's Biggest Selection"

Delete


by an anonymous user from: Los Angeles, California, United States

Just got this in my junk mail:

"Your order has been successfully canceled.
For your reference, here's a summary of your order:

You just canceled order XXXXXXXXXXXX placed on May 22, 2017.

Status: CANCELED

1 of The Aunt / 3rd Edition
By: Jimmie Wilson

Sold by: Amazon LLC

Thank you for visiting Amazon!

Earth's Biggest Selection"

Delete


by an anonymous user from: Wilmington, North Carolina, United States

I just received the same message, with this difference:
"1 of The Casserole.
By: Calvern Armstrong

Sold by: Amazon.com LLC"

Delete


by an anonymous user from: Troy, Michigan, United States

October, 2016 - Still going on. I've gotten several of these - and I don't even have an Amazon account.

Delete


by info

Here is another phishing scam:

-- start of scam --
"Subject: Your Order Has Been Cancelled.

Amazon Payments Customer Service

Dear Amazon Customer:

This email was sent by the Amazon server. your order has been suspended , because we are unable to verify your payment details please Verify that you entered your payment information correctly on your order You have successfully used the payment method on a previous order Part of your order has already charged and shipped successfully You have funds available in your bank or credit account to cover the order cost Please Update Your Payment Details in order for us to Proceed with your shipment Today To verify your Payment details, click on the link below. and follow the state procedure.

http://telewholesale .co.uk/

Please fill in the required information.
NOTE: If we didn't Receive Your Payment Update Within 48 Hours Then we will Cancel Your Order Completely.

Thank you
Amazon Payments Management

An amazon Company Privacy Promise
Terms & Conditions
Copyright (c) 2016 Amazon.com, Inc. or its Affiliates"
-- end of scam --

Delete


by an anonymous user from: New York, United States

They're back. Just got one of these too.

Delete


waiting