Microsoft and other legitimate computer will never be able to tell if your computer is infected with a virus, unless they have installed some form of spyware on your computer. Remember that you call Technical Support, they do not call you.
One of the persons, who received the fake call, said that the caller greeted her with the following message: ”Hi Madam, I’m calling you to inform you that your Microsoft Windows computer has downloaded a very serious virus!”
Please, do not allow the callers access to your computer or follow their instructions. They may ask you to download some form of malicious program or Trojan horse that they can use to spy on you and steal your personal and financial information. They will also be able to remotely take control of your computer and use it to commit cyber-crimes that will be traced back to you.
If you receive calls claiming to be from Microsoft or other legitimate companies, hang up and lookup their telephone numbers in a phone directory and call them instead. That way, you will be able to determine if the call is a scam or not.
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