Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Malicious Website - mac-issue-online.com and Telephone Number - 1 800-656-8559
Malicious Website - mac-issue-online.com and Telephone Number - 1 800-656-8559

The websites: "mac-issue-online.com" and "fbi.gov.id657546456 -3999456674.k8381.com" are fakes and malicious. Please do not visit and follow the instructions on those websites. The telephone number: "1 800-656-8559" the websites ask you to call is also a fake, setup by scammers for their potential victims to call, so they can trick them into giving them access to their computers.

The Fake and Malicious Website

Fake website mac-issue-online.com

The websites were designed to trick the potential victims into giving the scammers access to their computers by showing them the following fake messages, which claims that their computers have been compromised and they should give them remote access in order to fix the problem:

  • “YOUR BROWSER HAS BEEN LOCKED.ALL PC DATA WILL BE DETAINED AND CRIMINAL PROCEDURES WILL BE INITIATED AGAINST YOU IF THE FINE WILL NOT BE PAID. FOR HELP CALL TOLL FREE +1 800-656-8559 “.
  • Browser can't connect to the serverBrowser can't open the page... because browser can't connect to the server "www.google.com"
    Call Toll Free +1 800-656-8559
  • Virus Detected in Your Browser
    Browser has been locked
    Immediately Call for Technical Support
    +1 800-656-8559 (Toll Free)
    All PC Data will be Detained and Criminal Procedure will initiated against you if the fine will not be Immediately Call for Technical Support
    +1 800-656-8559 (Toll Free)

Whatever you do, please do not call the fake technical support or customer service telephone number, visit the website or give them remote access to your computer.

If you are asked to call a telephone for an organization, please visit the organization’s legitimate website, locate their contact numbers and call them. Tell them what you were told to do and they will be able to verify.

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Comment sectionComments / Answers (17)

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Comment count 17

by an anonymous user from: Walnut Creek, California, United States

I called, they asked me for the serial number of my computer, I gave it. What they can do with that?

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by info

Nothing. Just never allow a stranger who contacts you via telephone, email or by other means, remote access to your computer.

With remote access, the cyber-criminals can steal your personal information, usernames, passwords and other sensitive information on your computer without you knowing.

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by an anonymous user from: Mableton, Georgia, United States

The same thing happened to me today - I granted them access and they wanted $300 to fix the problem, which I didn't provide because I later got suspicious.

In a panic, I did call the number like an idiot. I feel like such a fool. I immediately added fraud alert to my credit files.

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by an anonymous user from: San Diego, California, United States

I didn't fall into the trap, however, I believe something happened because my work email is no longer letting me login.

Unfortunately, my work email is on my phone and my phone was comnected to my computer at the time that this happened.

I'm hoping for the best and I hope they didn't access anything.

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by an anonymous user from: Newark, New Jersey, United States

I fell prey to them also, gave them access to my computer did not, realize until they started doing some diagnostics on it and the phone went dead and tried calling back no answer. I closed everything, restarted computer and called Apple and they walked me thru process of checking my Mac. Luckily nothing was done to my computer by scammers.

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by an anonymous user from: Brooklyn, New York, United States

How to regain control of safari and delete pop up:

1) Force Quit safari program (Click apple in corner and scroll down to force quit)

2) Turn off wifi or unplug network connection.

3) Hold down the Shift Key and open safari at the same time.

4) clear current history.

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by an anonymous user from: New York, United States

Thank you very very much!!!

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by an anonymous user from: Side Lake, Minnesota, United States

Thank you so much!!!

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by an anonymous user from: Phoenix, Arizona, United States

Thank you.. I am so glad I seach the number before calling

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by an anonymous user from: Capital, British Columbia, Canada

Do you know how to clear it from an ipad version of safari?

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by an anonymous user from: St Johns, Newfoundland and Labrador, Canada

This had just happened to me half an hour ago, you can go to "Settings" then "Safari" and clear all history and web data.

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by an anonymous user from: Montreal, Quebec, Canada

How to get rid of this message when you have only one tab open? The message keeps coming back even if I kill Safari.

I would like to have access to Safari preferences, but I can't figure that out.

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by info

Your computer maybe infected with a virus, Adware or some other malware.

Do a full scan of your computer with the antivirus software installed on it.

Search Google for "free anti malware for mac" and download, install and scan your computer with it.

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by an anonymous user from: Washington, District of Columbia, United States

I fell victim to this and let them into my computer. What could happen now? Totally freaked out!!!

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by info

Change all of your passwords, check your credit card transactions and have a technical person check your computer to see if the cyber-criminals installed any spyware, virus or Trojan horse on it.

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by an anonymous user from: Burlington, North Carolina, United States

I fell victim to this and quickly realized that it was BS. Luckily I do not do much on that computer in the way personal info.

Thank you for your post. Wish I read this before calling.

For record, I spoke to someone for about 5 min before I realized that it was BS. No harm was done.

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by an anonymous user from: Milwaukee, Wisconsin, United States

I was using ClipDJ for the longest time with no problem. Now all of a sudden instead of getting access to the site I get the 'something's wrong with your computer-call this number c**p.' It's the 800# listed above.

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