PayPal users, the email message below with the subject: "Your PayPaI account has been Iimited untiI we hear from you (Case ID #PP-003-498-237-832)," is a fake and a phishing scam. The email message claims that the recipients' PayPal accounts have been limited and they need to remove the limitation. But, the email message was not sent by PayPal and is a scam created by cyber-criminals to steal the recipients' PayPal usernames, passwords and credit card information, which they(scammers) will use to hijack their accounts and use them to make fraudulent purchases.
The PayPal Email Scam
Subject: Your PayPaI account has been Iimited untiI we hear from you (Case ID #PP-003-498-237-832)
Your PayPaI account is Iimited View this email in your web browser
Your PayPaI account is Iimited � simple steps to resolve it
Dear PayPaI Customer,
You may have noticed that some Iimitations have been placed on your PayPaI account. We know this can be frustrating but you can remove these Iimitations in a few steps.
Why my account is Iimited
This is part of our security process and helps ensure that PayPaI continue to be safer way to buy online. Often all we need is a bit more information. While your account is Iimited, some options in your account won't be available such as sending and receiving money, editing your details and closing your account.
How to remove my Iimitation
You can resolve your Iimitation by following these simple steps:
1. Click Remove Limitation under
2. Click on the Resolution Centre tab.
3. Provide the information needed. The sooner your provide the information we need, the sooner we can resolve the situation.
If you need further assistance, simply click on the 'Contact us' link in the footer to get in touch with our customer service.
How do I know this is not a Spoof email? Spoof or �phishing� emails tend to have generic greetings such as "Dear PayPaI member". Emails from PayPaI will always address you by your first and last name. Learn more about phishing.
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Copyright � 2014 PayPaI Inc. All rights reserved.
Consumer advisory: PayPaI Pte Ltd, the Holder of the PayPaI� payment stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
Please do not reply to this email. We are unable to respond to inquiries sent to this address. For immediate answers to your questions, visit our Help Center by clicking "Help" at the top of any PayPaI page.
If you follow the instruction in this scam, you will be taken to a fake PayPal website and ask to sign-in with your PayPal username and password.
You will then be asked to update your credit card information by entering it on a bogus PayPal page.
All the information entered on the bogus PayPal page, will be sent to the cybercriminals behind the scam. Once they have your PayPal credentials, they use it to hijack your account and use it for fraudulent purposes. This includes stealing money from your account, using your PayPal and credit card to make fraudulent purchases.
Note: the website name: "intI.paypaI.com" is not the as "intI.paypal.com", although they look the same. The fake PayPal has a capital "i" that look like a capital "L". So, the fake website looks like this when you change it to lowercase: intI.paypai.com.
If you have already entered your PayPal user name,password and credit card information on the fake website, please change your PayPal password and contact your bank immediately.
Please note that PayPal will always address you by your name, and will never refer to you using the following:
- Dear PayPal customer
- Dear Valued Customer
- Dear Member
- Dear User
- Dear Customer
To avoid getting tricked by these phishing scams, never click on a link in an email message to sign into your PayPal account. Always go to www.paypal.com and sign into your account from there. PayPal will display important messages or notifications to you once you have signed into your account.
This PayPal phishing scam is similar to the following: