The email message below with the subject: "Notification ID: 820590632," is a fake and a phishing scam. The email message claims that PayPal is investigating a payment reversal because the recipients' PayPal accounts have received payments without the account holder's permission. But, the email message was not sent by PayPal and is a scam created by cyber-criminals to steal the recipients' PayPal usernames, passwords and credit card information, which they(scammers) will use to hijack their accounts and use their credit card information to make fraudulent purchases.
The PayPal Phishing Email Message
Subject: Nоtifiсation ID: 820590632
Dear [email address],
We're investigating a payment reversal (Case # PP-003-698-723-466)
We recently notified you that a payment you received was made without the account holder's permission, or was the result of a transaction error.
To help resolve this issue, log in to your PayPal account within the next 24 hours and respond to our request for information in your Resolution Center
Thanks,
If you follow the instruction in this scam, you will be taken to the fake PayPal website and ask to sign-in with your PayPal username and password.
You will then be asked to update your credit card information by entering it on the bogus PayPal page.
All the information entered on the bogus PayPal page, will be sent to the cybercriminals behind the scam. Once they have your PayPal credentials, they use it to hijack your account and use it for fraudulent purposes. This includes stealing money from your account, using your PayPal and credit card to make fraudulent purchases.
If you have already entered your PayPal user name,password and credit card information on the fake website, please change your PayPal password and contact your bank immediately.
Please note that PayPal will always address you by your name, and will never refer to you using the following:
- Dear [Email Address]
- Dear PayPal user
- Dear PayPal customer
- Dear Valued Customer
- Dear Member
- Dear User
- Dear Customer
To avoid getting tricked by these phishing scams, never click on a link in an email message to sign into your PayPal account. Always go to www.paypal.com and sign into your account from there. PayPal will display important messages or notifications to you once you have signed into your account.
This PayPal phishing scam is similar to the following: