"Suntrust Urgent Account Notice‏" Phishing Scam

The email message below with the subject: "Suntrust Urgent Account Notice," is a phishing scam. The email message was not sent by SunTrust Banks, Inc, an American bank holding company. The message was instead sent by cyber-criminals to trick potential victims into clicking on the link within the email message, which will take them to a phishing /fake Suntrust website. The phishing website looks exactly like the Suntrust’s website, which will trick a lot of Suntrust’s customers, who have received the fake email message, into entering their usernames and passwords on it. Once the victims have entered their Suntrust’s online account credentials (usernames and passwords) on the fake website, it will be sent to the cyber-criminals, who will use it to gain access their accounts, and use the accounts fraudulently.

Advertisements
Suntrust Urgent Account Notice‏ Phishing Scam

The Phishing Suntrust Email Message

Subject: Suntrust Urgent Account Notice‏
From: helpmailss@bt.net
Date: Sun, 24 Jan 2016 14:29:35 -0600

Suntrust Logo

Kindly Move This Message To Inbox Folder

Dear Suntrust Customer.

Your Suntrust Internet Banking account has been temporary suspended.

We require you to Unlock your account Unlock Access. Or click the link below

https://www.suntrust.com /unlockacess/cgh/update/

Sincerely,
Suntrust Security Department
www.Suntrust.com

Suntrust’s customers, who were tricked into entering their account credentials (username and password) on the fake or phishing website, should attempt to change their passwords, and contact Suntrust immediately.

It is important to remember never to click on a link to sign into your online accounts. Always go directly to your online account providers’ websites by, typing the website address or name in your web browser, or using a popular Search Engine to locate the website. This simple tip is the best and most effective way of preventing phishing scams.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

Bookmark articleSave

Was this article helpful?

Advertisements

Comments, Questions, Answers, or Reviews

Comments (Total: 5)

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. We will use your IP address to display your approximate location to other users when you make a post. That location is not enough to find you.

Your post will be set as anonymous because you are not signed in. An anonymous post cannot be edited or deleted, therefore, review it carefully before posting. Sign-in.

December 14, 2019 at 5:28 PM by
"Suntrust Urgent Account Notice‏" Phishing Scam
an anonymous user from: Montreal, Quebec, Canada

To my latest surprise, After been ripped off so many times out of desperation of finding urgent help until my Best friend finally introduced me to a reliable hacker who she said helped in hacking her her husbands social media in order to find out if her husband has been faithful, and he did a perfect job,So I decided to give him a try, He didn't charge me for the job I gave him since then I made him my permanent hacker,his prices are so reasonable and considerate, I'm so thankful that's the reason I choose to recommend him to anyone who needs hacking services, you can contact him whitehats (@) cyber-wizard . com, Just let him know Mrs Anne referred you and make sure you patronize him.

Delete

September 18, 2017 at 3:51 PM by
"Suntrust Urgent Account Notice‏" Phishing Scam
an anonymous user from: Sunnyvale, California, United States

I received an email telling me I won millions from another country. It said it was deposited in a SunTrust bank in New York. Is it real?

Delete

September 18, 2017 at 5:15 PM by
"Suntrust Urgent Account Notice‏" Phishing Scam
info

Ask yourself this, did you enter any game or lottery to win to millions of dollars. If your answer is no, then the email is not real or is a scam. And, remember, never send personal information or money to anyone who claims that you have won money. This is how scammers trick potential victims into sending them their personal information and money. Legitimate lottery companies will never ask you to do so.

Delete

October 24, 2016 at 6:23 PM by
"Suntrust Urgent Account Notice‏" Phishing Scam
an anonymous user from: Port Clinton, Ohio, United States

I received this in my email account:

-Original Message-

From: SunTrust <infoalert@customerus.com>

Sent: Sun, Oct 23, 2016 10:07 pm

Subject: New Message from SunTrust Online

Ðear νaΙued custοmer:

Yοur accοunt has been Ιοcked tempοrariΙy in οrder tο prοtect it. We οbserνed muΙtipΙe Ιοgin

attempt errοr while Ιοgin in tο yοur οnΙine banking accοunt. We haνe beΙieνed that someοne

other than yοu is trying tο access yοur accοunt.

Tο restοre yοur accοunt, pΙease Sign-in to yοur οnΙine banking accοunt

2016 SunTrust Customer Care"

Just wanted to let you know it's happening again.

Sharen.

Delete

July 7, 2016 at 9:12 PM by
"Suntrust Urgent Account Notice‏" Phishing Scam
info

Here is another scam:

- - start of scam - -

From: "SUN TRUST"<rhamelin@ comcast.net>

Date: May 20, 2016 at 6:36:31 PM MDT

Subject: PLEASE READ: Message from SUNTRUST

Dear Customer,

We noticed many attempts to Sign On your account. Due to our security system you

need to verify your details with us.

Please, SIGN ON and provide your details correctly.

Sincerely,

SUN TRUST

Delete

Write Your Comment, Question, Answer, or Review

Advertisements

Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"Suntrust Urgent Account Notice‏" Phishing Scam