Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Below is a sample of a fake Chase QuickPay email message that is being sent by cybercriminals to steal Chase Bank customers’ account credentials, personal and financial information. The stolen information will be used by cybercriminals to gain access to their potential victims' accounts, where they will be used fraudulently. The fake email steals the recipients' Chase Bank account information by asking them to open, complete and submit the attached form (QuickPay.html). But, Chase will never send their customers an email message asking them to open, complete and submit a form with their account credentials, personal and financial information. Therefore, recipients of the same email(see below) or others like it, are asked to delete them.
And, Chase QuickPay customers are asked never to click on a link in an email message to sign into their accounts. They should instead, go directly to https://www.chase.com and sign into their accounts. This will prevent them from becoming victims of phishing email messages.
From: Chase QuickPay [no-reply@grfbcchase.com]Sent: 01 October 2016 12:32Subject: Dewitt Rock has sent you moneyTo ensure delivery add this email to your address bookSent you money, but your email address is unregistered. To get your money, please set up this email address in Chase QuickPaySM using your Chase checking account, registration is easy and instant for your convenience we have attached the registration form to this e-mail.Save and open the form and follow the instructions.Amount: $440.00 (USD)Message:Please set up your email by October 2, 2016 or we'll cancel this payment.Notice: It may take up to 7 business days for the funds to show, this is an automatic process we cannot service over the phone.Your personal information is protected by advanced technology. For more detailed security information, view our Online Privacy Policy . To request in writing: Chase Privacy Operations, P.O. Box 659752, San Antonio, TX 78265-9752.It's advised to move this email to your inbox and mark it as not spam, your email provider could block attachments
From: Chase QuickPay [no-reply@grfbcchase.com]Sent: 01 October 2016 12:32Subject: Dewitt Rock has sent you money
To ensure delivery add this email to your address book
Sent you money, but your email address is unregistered. To get your money, please set up this email address in Chase QuickPaySM using your Chase checking account, registration is easy and instant for your convenience we have attached the registration form to this e-mail.
Save and open the form and follow the instructions.
Amount: $440.00 (USD)
Message:
Please set up your email by October 2, 2016 or we'll cancel this payment.
Notice: It may take up to 7 business days for the funds to show, this is an automatic process we cannot service over the phone.
Your personal information is protected by advanced technology. For more detailed security information, view our Online Privacy Policy . To request in writing: Chase Privacy Operations, P.O. Box 659752, San Antonio, TX 78265-9752.
It's advised to move this email to your inbox and mark it as not spam, your email provider could block attachments
2
I received the following e-mail. How do I tell if it is a scam for sure?"Chase Online To "my email was here" Today at 7:44 PMThis is an Alert to help you manage your account ending in XXXX.A transfer of ($USD) 780.40 has been authorized to you via Chase QuickPay® With Zelle (SM) on 04/012018. Click the Link below to Verify and Accept the transfer, further review may result in delayed availability of the deposit.chase.com/quickpayThis alert was sent according to your settings.Please don't reply to this Alert. To send a secure message from your Inbox, log on at Chase.com." SincerelyChase Online.
The email came from doc.gov, which is not a Chase email address.