Navy Federal Credit Union Member(NFCU) customers are asked to delete and not follow the instructions in email messages that claim that their online banking account's information is outdated, their accounts have been locked, will be suspended or need to be restored. The email messages (see a sample below) are phishing scams that are being sent by cyber criminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).
Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.
A Sample of the Navy Federal Credit Union Member (NFCU) Phishing Email
From: Navy Federal tech.dis.play-auth-secure-dfcu @ins-cu-nf-secure-dssd-fp-cauth-djsp-ba.org
Date: 11/11/16 1:14 PM (GMT-05:00)
Subject: Personal Information Update
Navy Federal Credit Union
Navy Federal Security Zone
Dear NFCU Member,
Our records show that one of the following information is outdated :
Username
Password
Contact Information
We earnestly ask you to Verify your information inorder to continue using your account.
Failure to Verify your information will result in account suspension
Please, click here to start the verification process
Thank you for choosing Navy Federal.
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Contact Us
Navy Federal Credit Union, PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please contact us or call 1.888.842.6328.
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Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.