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"Your Netflix Membership has been Suspended" Phishing Email Messages

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"Your Netflix Membership has been Suspended" Phishing Email Messages

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Netflix users who have received similar email messages to the one below, which ask them to validate their billing method, are asked to delete them and not follow the instructions in them. This is because the email messages, which claim the recipients' Netflix memberships have been suspended, are phishing scams sent by cybercriminals to steal their Netflix account credentials (user names and passwords). And, once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts and hijack them.

A Sample of the "Your Netflix Membership has been Suspended" Phishing Email

From: Netflix noreply@netflix.eu3.com
Date: 10 November 2016 at 6:33:05 am AEDT
Subject: Your Netflix Membership has been suspended [#6592554]

Validation failed

During a routine check of your account we have failed to validate the billing method we have on record for your account.

To continue using the Netflix service you will need to update/verify your billing information.

CONTINUE >>

Please note that failure to complete the validation process will result in permanent suspension of your Netflix membership.

We thank you for your understanding.

Netflix Billing Support

Netflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 14)

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  • August 12, 2019 at 6:52 PM by an anonymous user from Livermore, California, United States

    Just got a text to my phone from (306) 468-1391 with the following message. I have replaced my phone number with "234-567-8910."

    "This is for : 234-567-8910 . It's Netflix" , Your account is suspended , Please update your payment method:re19-s1t0p348.com.- <- This is a link

    -[REF:#N19-38769]#-

    Obvious phishing.

    (Netflix user in San Ramon, CA)

    remove

  • May 31, 2018 at 1:39 PM by info

    Here is another scam:

    "From: NETFLIX <noreply@netflix.mailer.com>

    Sent: Thursday, May 31, 2018 9:14 AM

    Subject: Your Netflix Membership Has Been Suspended

    We recently failed to validate your payment information we hold on record for your account,

    therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in cancellation of your netflix membership.

    We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

    This process will only take a few minutes

    and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This was automatically mailed by Netflix during routine security check. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted."

    remove

  • April 18, 2018 at 3:41 AM by an anonymous user from Brussels, Brussels Capital, Belgium

    Another scam mail received today:

    "We recently failed to validate your payment information we hold on record for your account,

    therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in cancellation of your netflix membership.

    We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

    This process will only take a few minutes

    and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This was automatically mailed by Netflix during routine security check. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted."

    remove

  • April 5, 2018 at 10:40 AM by info

    Here is another scam:

    -- -- --

    From "noreply@netflix.ssl.com"

    "We recently failed to validate your payment information we hold on record for your account,

    therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in a suspension of your netflix membership.

    We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

    This process will only take a couple of minutes

    and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted. "

    remove

  • December 28, 2017 at 10:24 PM by info

    Here is another scam:

    "From: Netflix [supports@netflix.com]

    Sent: 28 December 2017 20:03

    Subject: Case number NT-729-011-916

    [hxxp://makeit.netflix.com/assets/netflix-logo-small

    We recently failed to validate your payment information, we hold on record for your account,

    therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account<hxxp://www.caseythompsonmusic.com/ bandpicts/en/mpp/Login/index.php>

    Failure to complete the validation process will result in a suspension of your netflix membership.

    We take every step needed to automatically validate our users,

    unfortunately in this case we were unable to verify your details.

    The process will only take a couple of minutes

    and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted."

    remove

  • December 12, 2017 at 8:02 PM by info

    Here is another scam:

    -----Original Message-----

    From: Netflix <netflix@rightclick-eg.com>

    Sent: Mon, Dec 11, 2017 7:34 pm

    Subject: Your Account Has Been Suspended !

    We recently failed to validate your payment information, we hold on record for your account,

    therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in a suspension of your netflix membership.

    We take every step needed to automatically validate our users,

    unfortunately in this case we were unable to verify your details.

    The process will only take a couple of minutes

    and will allow us to maintain our high standard of account security.

    Netflix Support Team

    remove

  • December 8, 2017 at 12:20 PM by info

    Here is another scam:

    "From: NETFLIX <noreply@netflix.serv.com>

    Date: December 8, 2017 at 12:17:29 AM EST

    Subject: Your Netflix Membership Has Been Suspended

    We recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in a suspension of your netflix membership.

    We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

    This process will only take a couple of minutes and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted."

    remove

  • October 12, 2017 at 4:22 PM by an anonymous user from Lillehammer, Oppland, Norway

    Here is the message I received 11 October from "Netflix". I have checked to see whether I had paid for September and October, and the monthly fee has been paid.

    "We recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

    Click here to verify your account

    Failure to complete the validation process will result in a suspension of your Netflix membership.

    We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

    This process will only take a couple of minutes and will allow us to maintain our high standard of account security.

    Netflix Support Team

    This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uninterrupted."

    remove

  • October 3, 2017 at 9:31 AM by info

    Here is another scam:

    "From: Netflix Team<service>

    Date: 3 October 2017 at 13:45:01 BST

    To: alan@alancannell.com

    Subject: Account Susspended ! 03/10/2017

    Netflix Team

    We're having some trouble with your current billing information.

    During the next login process, you will be required to provide some informations like (billing info, phone number, payment info.)

    Sign in to your Account.

    Copyrights Reserved 1999 - 2017"

    remove

  • April 19, 2017 at 11:08 AM by info

    Here is another scam:

    "From: Netflix <ilnunez@uwm.edu>

    Date: Sun, Apr 16, 2017 at 5:20 PM

    Subject: (3) Netflix- Account suspended

    Netflix

    Dear Customer,

    Your Netflix account is temporarily suspended. We need your help resolving an issue with your account.

    What's going on?

    We are having trouble validating your credit card on file, hence cannot authenticate your Netflix account.

    What to do next

    Sign in below to enter your payment information again or use a different payment method. When done we will try to verify your account again to fully restore it.

    If you have any question, we are happy to help. Simply call us anytime at 1-888-579-7172

    Netflix"

    remove

  • April 18, 2017 at 2:23 PM by info

    Here is another scam:

    "Fw: (3) Netflix- Account suspended

    Mon 17/04/2017 16:02

    Netflix <ehl@uwm.edu> wrote:

    Netflix

    Dear Customer,

    Your Netflix account is temporarily suspended. We need your help resolving an issue with your account.

    What's going on?

    We are having trouble validating your credit card on file, hence cannot authenticate your Netflix account.

    What to do next

    Sign in below to enter your payment information again or use a different payment method. When done we will try to verify your account again to fully restore it.

    If you have any question, we are happy to help. Simply call us anytime at 1-888-579-7172

    Netflix"

    remove

  • April 12, 2017 at 5:44 PM by info

    Here is another scam:

    "From: Netflix English.Service.Netflix.Mail.2017@skittle.websitewelcome.com

    Sent: 12 April 2017 20:19

    Subject: Account Update - Receipt Number #ID 545851-652152

    NETFLIX

    Your Account Has Been Suspended

    Dear Netflix User,

    we are sending this email to let you know that your credit card has been

    expired. To update your account information, please

    VISIT YOUR ACCOUNT

    The Netflix Team"

    remove

  • February 14, 2017 at 5:48 PM by info

    Here is another scam:

    "-------- Original message --------

    From: Netflix

    Date:02/11/2017 7:13 PM (GMT-05:00)

    To:

    Subject: Your Netflix Membership has been suspended [#4837563]

    Validation failed

    During a routine check of your account we have failed to validate the billing method we have on record for your account."

    remove

  • December 22, 2016 at 12:04 PM by an anonymous user from Bozeman, Montana, United States

    Just received this exact email today.

    remove

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"Your Netflix Membership has been Suspended" Phishing Email Messages