"Netflix Account on Hold - Update Required" is a Phishing Email Home Categories Scamming "Netflix Account on Hold - Update Required" is a Phishing Email 15 15 15.92K 0 9y ago 2016-11-27T09:54:30-05:00 6y ago 2019-10-15T20:41:20-05:00 Online Threat Alerts Netflix users who have received email messages like the one below, which asks them to update their payment method, are asked to delete them and not follow the instructions in them. This is because the email messages, which claim there is a problem authorizing their credit cards, are phishing scams sent by cybercriminals to steal their Netflix account credentials (user names and passwords). And, once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts and hijack them. A "Netflix Account on Hold - Update Required" Email ScamFrom: Netflix [please_do_not_reply-mailer.netflix @webhost01.till.de]Date: 26 November 2016 at 19:09:56 GMTSubject: Update required – Netflix account on holdNetflixPlease Update Your Payment MethodHello,Sorry for the interruption, but we are having trouble authorising your Credit Card.Please visit www.netflix.com/youraccountpayment to enter your payment information again or to use a different payment method. When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company.If you have any questions, we are happy to help. Simply call us at any time on 0800 096 6380.-The Netflix TeamNetflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help. Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below. Online Threat Alerts is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed. Save + Was this article helpful? (0) (0) More For You Visa Gift Card Scam and Vanilla Purchase and Registration Is Zandrall a Scam? Review of zandrall.us Online Store Social Security Scam Calls 2020 Is Kaaum a Scam Shoe Store? See the Review of the Online Shop? viptoptoy.com Inflatable Toys Store - it is a Fraudulent Website 'Letter From World Bank Online Department' Scam Locky - A Dangerous Virus or Malware That Locks Your Files for Ransom IMenApparel at www.imenapparel.com - it is a Untrustworthy Website www.leathersforsale.com - it is a Fraudulent Website www.gqwarehouse.com - it is a Fraudulent Website Beware of 'www.snowboot-hut.com' - it is a Fraudulent UGG Boots Australian Online Store SunTrust 'Validate Your Account' Phishing Email Messages www.shoppe-vogue.com or www.mallzzc.com - it is a Fraudulent Website GOV.UK Payment Confirmation HM Revenue and Customs Phishing Scam Comments / Answers Remove sensitive information from your post. Your IP address will be used to display your estimated location. Enter comment post here 15infohttps://www.onlinethreatalerts.com/users/#infoSep 3, 2019 by "Netflix Account on Hold - Update Required" is a Phishing Emailinfo"From: Netflix[UK] - Watch TV Shows Online Date: 31 August 2019 at 15:03:28 BSTSubject: An error regarding your billing address occured!Your account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.Once that information has been updated, you can continue enjoying Netflix (with a 1 month free for your time.)UPDATE NFLX® ACCOUNT NOW »»»Your Netflix membership, ( with a 1 month free for your time ) will continue when you confirm your Netflix account information."Here is another scam.infohttps://www.onlinethreatalerts.com/users/#infoJul 15, 2019 by "Netflix Account on Hold - Update Required" is a Phishing Emailinfo"From: Netflix[NFLXUK] [mailto:mail-cyclebase-mu61.com] Sent: 13 July 2019 13:35Subject: (NFLX)Your account is on hold.(Registration No. 2906991) ..."Here is another scam.infohttps://www.onlinethreatalerts.com/users/#infoJun 19, 2018 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoReceived via email:"I received this email but I believe its a scam as my credit card is active and credit is good. I will be deleting this emailFrom: NETFLIX Sent: Tuesday, June 19, 2018 06:08Subject: Account on hold Account on holdHi,We are having trouble billing your subscription, please update your payment method to avoid service interruption. hvbnqTo quickly resolve this, click Log In and update your payment method. hvbnq–Your friends at Netflix hvbnq rnsbazxfn"an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userMay 21, 2018 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: Saanich, British Columbia, CanadaI received one of these and I'm not even a Netflix user/subscriber.infohttps://www.onlinethreatalerts.com/users/#infoNov 21, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: " NETFLIX" Date: November 21, 2017 at 6:27:59 PM ESTSubject: Your Netflix Membership is on holdWe recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details. Click here to verify your account Failure to complete the validation process will result in a suspension of your Netflix membership. We take every step needed to automatically screen our users, Unfortunately in this case we were unable to validate your details. This process will only take a couple of minutes and will allow us to maintain our high standard of account security. Netflix Support Team This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information."infohttps://www.onlinethreatalerts.com/users/#infoOct 24, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: NETFLIX-hold.accounts.comDate: October 24, 2017 at 6:46:09 AM MDTSubject: Account on holdNetflixAccount on holdHi ,We were unable to charge your card.To resolve the issue update your payment method. Once your payment information has been updated, you can continue enjoying Netflix.Update your paymentYou can find information about which payment methods Netflix accepts in our Billing FAQ article. If you're having trouble updating your payment information, you may want to reach out to your card issuer to ensure the card information is up to date, or try an alternate method of payment"infohttps://www.onlinethreatalerts.com/users/#infoSep 17, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: Netflix Date: September 9, 2017 at 3:02:42 PM PDTSubject: Update required – Netflix account on holdNetflix[!!] Your account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWNeed help? We’re here if you need it. Visit the Help Center or contact us now.–Your friends at Netflix"infohttps://www.onlinethreatalerts.com/users/#infoJul 11, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"--------- Forwarded Message ----------From: NetFlix To: Subject: Update your payment methodeDate: Tue, 11 Jul 2017 12:05:56 0100Please Update Your Payment Method NowDear Valued Netflix UserSorry for the interruption, but we are having trouble authorizing your Payment Method. Please visit the account payment page at https://www.netflix.com/YourAccountPayment to enter your payment information again or to use a different payment method.When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company. To protect the informations of our customers, our system has temporarily placed restrictions on your account until your informations has been validated against our system. You can validate your informations by either clicking on the link above or below, this will only take a few minutes and your account functions will be fully restored. Log In To accountIf you have any questions, we are happy to help. Simply call us at 0800-917812. The Netflix Team"infohttps://www.onlinethreatalerts.com/users/#infoApr 11, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: Netflix netflix-id-105109990066-b011c3e0bc3c2d3ae6187e711f0867c9- antispam1.visao.psi.br Sent: Monday, April 10, 2017 5:38 PMTo: dustie6669-msn.comSubject: Your Netflix membership is on hold ! NetflixPayment details update required.Dears Customer,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWWe're here to help if you need it. Visit the Help Center for more info or contact us.Your friends at Netflix"infohttps://www.onlinethreatalerts.com/users/#infoApr 3, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: netflix. mailer190799205294274369bvxh0vu7wot4g2-www.1und1.deDate: 3 April 2017 at 13:40:28 ISTSubject: Netflix : Account Update - Receipt .H483823933601395744003!NetFlixHello, Sorry for the interruption, but we are having trouble authorising your Credit Card. Please visit www.netflix.com/membership15987 to enter your payment information again or to use a different payment method. When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company. . Thanks, NETFLIX2017"infohttps://www.onlinethreatalerts.com/users/#infoMar 30, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoReceived via email:-- Forwarded message --From: "Netflix" Date: 30 Mar 2017 06:45Subject: Update required – Netflix account on holdNetflixYour account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWNeed help? We’re here if you need it. Visit the Help Centre or contact us now.- Your friends at Netflix?"infohttps://www.onlinethreatalerts.com/users/#infoMar 29, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:From: Netflix support Subject: Netflix payment method need to be updatedDate: 29 March 2017 at 17:13:28 BST0800 096 6380an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userMar 3, 2017 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: New York, United StatesI received another one of these today. So it is making its way around a 2nd time.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userFeb 13, 2017 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: Hamilton, Ontario, CanadaI don't even have a Netflix account, so no way they should have my email address and I received this.infohttps://www.onlinethreatalerts.com/users/#infoFeb 13, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoRemember, the scammers do not know who has a Netflix account or not. They are just randomly sending out the fake email messages to email addresses that they have collected illegally via phishing scams or email address harvesting, hoping the owners of the email accounts have Netflix accounts.
infohttps://www.onlinethreatalerts.com/users/#infoSep 3, 2019 by "Netflix Account on Hold - Update Required" is a Phishing Emailinfo"From: Netflix[UK] - Watch TV Shows Online Date: 31 August 2019 at 15:03:28 BSTSubject: An error regarding your billing address occured!Your account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.Once that information has been updated, you can continue enjoying Netflix (with a 1 month free for your time.)UPDATE NFLX® ACCOUNT NOW »»»Your Netflix membership, ( with a 1 month free for your time ) will continue when you confirm your Netflix account information."Here is another scam.
infohttps://www.onlinethreatalerts.com/users/#infoJul 15, 2019 by "Netflix Account on Hold - Update Required" is a Phishing Emailinfo"From: Netflix[NFLXUK] [mailto:mail-cyclebase-mu61.com] Sent: 13 July 2019 13:35Subject: (NFLX)Your account is on hold.(Registration No. 2906991) ..."Here is another scam.
infohttps://www.onlinethreatalerts.com/users/#infoJun 19, 2018 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoReceived via email:"I received this email but I believe its a scam as my credit card is active and credit is good. I will be deleting this emailFrom: NETFLIX Sent: Tuesday, June 19, 2018 06:08Subject: Account on hold Account on holdHi,We are having trouble billing your subscription, please update your payment method to avoid service interruption. hvbnqTo quickly resolve this, click Log In and update your payment method. hvbnq–Your friends at Netflix hvbnq rnsbazxfn"
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userMay 21, 2018 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: Saanich, British Columbia, CanadaI received one of these and I'm not even a Netflix user/subscriber.
infohttps://www.onlinethreatalerts.com/users/#infoNov 21, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: " NETFLIX" Date: November 21, 2017 at 6:27:59 PM ESTSubject: Your Netflix Membership is on holdWe recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details. Click here to verify your account Failure to complete the validation process will result in a suspension of your Netflix membership. We take every step needed to automatically screen our users, Unfortunately in this case we were unable to validate your details. This process will only take a couple of minutes and will allow us to maintain our high standard of account security. Netflix Support Team This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information."
infohttps://www.onlinethreatalerts.com/users/#infoOct 24, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: NETFLIX-hold.accounts.comDate: October 24, 2017 at 6:46:09 AM MDTSubject: Account on holdNetflixAccount on holdHi ,We were unable to charge your card.To resolve the issue update your payment method. Once your payment information has been updated, you can continue enjoying Netflix.Update your paymentYou can find information about which payment methods Netflix accepts in our Billing FAQ article. If you're having trouble updating your payment information, you may want to reach out to your card issuer to ensure the card information is up to date, or try an alternate method of payment"
infohttps://www.onlinethreatalerts.com/users/#infoSep 17, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: Netflix Date: September 9, 2017 at 3:02:42 PM PDTSubject: Update required – Netflix account on holdNetflix[!!] Your account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWNeed help? We’re here if you need it. Visit the Help Center or contact us now.–Your friends at Netflix"
infohttps://www.onlinethreatalerts.com/users/#infoJul 11, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"--------- Forwarded Message ----------From: NetFlix To: Subject: Update your payment methodeDate: Tue, 11 Jul 2017 12:05:56 0100Please Update Your Payment Method NowDear Valued Netflix UserSorry for the interruption, but we are having trouble authorizing your Payment Method. Please visit the account payment page at https://www.netflix.com/YourAccountPayment to enter your payment information again or to use a different payment method.When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company. To protect the informations of our customers, our system has temporarily placed restrictions on your account until your informations has been validated against our system. You can validate your informations by either clicking on the link above or below, this will only take a few minutes and your account functions will be fully restored. Log In To accountIf you have any questions, we are happy to help. Simply call us at 0800-917812. The Netflix Team"
infohttps://www.onlinethreatalerts.com/users/#infoApr 11, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: Netflix netflix-id-105109990066-b011c3e0bc3c2d3ae6187e711f0867c9- antispam1.visao.psi.br Sent: Monday, April 10, 2017 5:38 PMTo: dustie6669-msn.comSubject: Your Netflix membership is on hold ! NetflixPayment details update required.Dears Customer,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWWe're here to help if you need it. Visit the Help Center for more info or contact us.Your friends at Netflix"
infohttps://www.onlinethreatalerts.com/users/#infoApr 3, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:"From: netflix. mailer190799205294274369bvxh0vu7wot4g2-www.1und1.deDate: 3 April 2017 at 13:40:28 ISTSubject: Netflix : Account Update - Receipt .H483823933601395744003!NetFlixHello, Sorry for the interruption, but we are having trouble authorising your Credit Card. Please visit www.netflix.com/membership15987 to enter your payment information again or to use a different payment method. When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company. . Thanks, NETFLIX2017"
infohttps://www.onlinethreatalerts.com/users/#infoMar 30, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoReceived via email:-- Forwarded message --From: "Netflix" Date: 30 Mar 2017 06:45Subject: Update required – Netflix account on holdNetflixYour account is on hold.Please update your payment detailsHi,We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.UPDATE ACCOUNT NOWNeed help? We’re here if you need it. Visit the Help Centre or contact us now.- Your friends at Netflix?"
infohttps://www.onlinethreatalerts.com/users/#infoMar 29, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoHere is another scam:From: Netflix support Subject: Netflix payment method need to be updatedDate: 29 March 2017 at 17:13:28 BST0800 096 6380
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userMar 3, 2017 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: New York, United StatesI received another one of these today. So it is making its way around a 2nd time.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userFeb 13, 2017 by "Netflix Account on Hold - Update Required" is a Phishing Emailan anonymous user from: Hamilton, Ontario, CanadaI don't even have a Netflix account, so no way they should have my email address and I received this.
infohttps://www.onlinethreatalerts.com/users/#infoFeb 13, 2017 by "Netflix Account on Hold - Update Required" is a Phishing EmailinfoRemember, the scammers do not know who has a Netflix account or not. They are just randomly sending out the fake email messages to email addresses that they have collected illegally via phishing scams or email address harvesting, hoping the owners of the email accounts have Netflix accounts.