Online Threat Alerts (OTA)
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"National Commercial Bank Reminder - Internet E-mail Address Required" Scams

The email message below: "Reminder - Internet E-mail Address Required," is a phishing scam. The email message was sent by cyber-criminals in an attempt to trick National Commercial Bank (NCB) Jamaica customers into visiting a phishing website, created to steal their account credentials, personal and financial information. Recipients of the phishing email message should not follow the instructions in it, and they should never click on the links in it to sign into your JNCB accounts; they should just delete the message instead.

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The Fake and Phishing NCB Jamaica Email Message

From: NCB Jamaica [mailto:e-alert@ jncb.com]
Sent: Monday, May 16, 2016 11:36 AM
Subject: REMINDER - Internet E-mail Address Required

Dear Customer,

At NCB Jamaica, we regularly review our customer records to ensure we have the most recent and

up to date information. You've entered [email address removed] as the contact email address for your NCB Online alert.

To complete the process, we just need to verify that this email address belongs to you.

Please View/ Edit to confirm the above email Address
Or click on Add/ New to add a different email Address

Have a question?

No worries! Call one of our Customer Service Representatives on (868) 62-FIRST (623-4778) . We're here from 8am to 7pm Monday to Friday.

Thanks,
Marisa Grieco
Customer Operations Manager

Please note that the National Commercial Bank will never ask their customers for their personal security information. And, it is recommended that NCB customers never click on a link in an email message to sign into their accounts.instead, they should go directly to NCB's website at http://www.jncb.com/ and sign in from there. Victims of the phishing scam are asked to change their passwords and contact the National Commercial Bank immediately.

Now, although the abovementioned advise will help protect NCB or other online banking customers, there is a hacking technique called “Man-in-Middle” attack, which cyber-criminals can use to harvest financial, personal or other information that they will need to rip off their victims.

To prevent the “Man-in-Middle” attack, it is recommended that online banking users never use a public computer or Wi-Fi connection, which are usually located at cybercafes, airports or hotels, to sign into their online banking accounts. They should instead use trusted internet connections like their home, work or mobile phone data internet connections.

NCB is asking its customers to call 1-888-622-3477 to report doubtful emails.

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