Navy Federal Credit Union members are asked never to click on a link to sign into their online accounts, they should instead, go directly to www.navyfederal.org and sign in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.
Note: The Navy Federal Credit Union will never send their customers an email message requesting banking credentials, personal and financial information. And, they will never send an email message with an attached form requesting the same sensitive information.
A Sample of the Navy Federal Credit Union Phishing Email Message
From: Navy Federal Credit Union firstname.lastname@example.org
Sent: Saturday, August 27, 2016 6:23 AM
Subject: Verify Your NFCU Account Credentials Now
Dear Navy Federal Online
Due to concerns for safety and integrity of the Navy Federal Credit Union account, we have issued this warning message.
Your Navy Federal Credit Union Account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. Kindly click on ACCOUNT UPDATE, and update your information for your account to be fully protected. We appreciate your support and understanding, as we work together to keep Navy Federal Union a safe place to do business.
Navy Federal Banking Team