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Beware of Navy Federal Credit Union Account Warning and Alert Phishing Email Messages

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Beware of Navy Federal Credit Union Account Warning and Alert Phishing Email Messages

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Navy Federal Credit Union members are asked to be on the lookout for phishing email messages like the one below that are being sent by cyber criminals, to steal their online banking account credentials, personal and financial information. The fake email messages, which claim that the recipients’ Navy Federal Credit Union accounts need to be updated to help protect their accounts and reduce fraud, or the recipients' need to verify their NFCU account' credentials, should be deleted by recipients and the instructions in them should not be followed.

Navy Federal Credit Union members are asked never to click on a link to sign into their online accounts, they should instead, go directly to www.navyfederal.org and sign in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.

Note: The Navy Federal Credit Union will never send their customers an email message requesting banking credentials, personal and financial information. And, they will never send an email message with an attached form requesting the same sensitive information.

A Sample of the Navy Federal Credit Union Phishing Email Message

From: Navy Federal Credit Union nfcufendersresponse@vik.com
Sent: Saturday, August 27, 2016 6:23 AM
Subject: Verify Your NFCU Account Credentials Now

ARMY
Marine Corps
Air Force
Coast Guard
DoD

Dear Navy Federal Online

Customer:

Due to concerns for safety and integrity of the Navy Federal Credit Union account, we have issued this warning message.

Your Navy Federal Credit Union Account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. Kindly click on ACCOUNT UPDATE, and update your information for your account to be fully protected. We appreciate your support and understanding, as we work together to keep Navy Federal Union a safe place to do business.

Navy Federal Banking Team

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions, Answers, or Reviews
(Total: 20)

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews.

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  • December 19, 2018 at 1:10 PM by info

    Received the scam:

    "From: Navy Federal <mynfcualerts1@aimphil.com>

    Date: Wednesday, December 19, 2018 at 1:05 PM

    Subject: IMPORTANT; Final Warning About Your N.F.C.U Member Profile..."

    remove

  • October 28, 2018 at 9:56 AM by info

    Here is another scam:

    "From: "Navy Federal" <navy.federal@federal.org>

    Subject: SECURE YOUR PROFILE NOW.

    Date: October 2, 2018 at 15:07:34 PDT"

    remove

  • October 28, 2018 at 9:55 AM by info

    Here is another scam:

    "From: "Navy Federal" <navyfederal@response.org>

    Subject: WARNING; PROFILE UPDATE REQUIRED NOW.

    Date: October 3, 2018 at 16:40:56 PDT

    Dear customer

    your account need updating now

    click update

    update"

    remove

  • October 28, 2018 at 9:53 AM by info

    Here is antoher scam:

    "From: "Navy Federal" <navyfederal@flair.com>

    Subject: Alert;- Your N.F.C.U. Profile Is At RIsk.

    Date: October 4, 2018 at 20:03:08 PDT"

    remove

  • September 25, 2018 at 9:01 PM by info

    Here is another scam:

    -------- Original Message --------

    Subject: Important Security Verification Required!

    Date: 2018-09-25 11:28

    From: "Navy Federal" <NavyFederal.Customer.Service.Alerts@earthlink.com>

    To: Recipients <NavyFederal.Customer.Service.Alerts@earthlink.com>

    Account Access Notification

    Navy Federal Security Zone

    Email for Member

    Access XXXXXXXXXXXX

    Account Access Notification

    Dear Member,

    We're writing to let you know that your Navy Federal Online® Account

    requires full profile update.

    We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for

    you to verify your account information to confirm your Identity. Kindly

    click on Update, to verify your profile immediately.

    Click Here To Update [2]

    After you have completed the sign-in process, you will be taken to the new Account Access page, where you will be able to effectively and efficiently manage your accounts.

    For more information on the new Account Access, take a quick tour to see what Navy Federal Online Account Access has to offer and how it benefits you. If you have any questions about Navy Federal Online

    Account Access or need help, please call us at 1-888-842-6328.

    Thank you for your continued support. We look forward to bringing you a new and improved online banking experience.

    Products & Services [3] • FAQs [4] • Mobile Banking [5] •

    Contact Us

    Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email,

    please click here or call us at 1-888-842-6328.

    Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. © 2018 Navy Federal Credit Union. All rights reserved.

    Message and data rates may apply. Terms and Conditions are available.

    NFCU 31001 (5-14) Federally insured by NCUA.

    remove

  • June 30, 2018 at 8:40 AM by info

    Here is another scam:

    "From: "CEO NAVY" <twitt@max.com>

    Date: June 29, 2018 at 11:37:42 AM EDT

    Subject: New Navy Federal E-Mail Notification

    Navy Federal Credit Union Navy Federal Security Zone

    Dear Member.

    NavyFederal Banking security validation.

    Our system has detected incomplete update on your account.

    Update required to help ensure your safety and security. Follow confirm button below.

    Click Here To Confirm

    Thank you,

    Navy Online Team"

    remove

  • June 28, 2018 at 9:51 PM by an anonymous user from Norman, Oklahoma, United States

    Here is another scam:

    "Federal Credit Union

    Deposit ON HOLD Notification Account Number Ending: x900

    eDeposits

    This message confirms that there is a Pending deposit of $2,300.00 submitted on your account. You will be notified separately of the status of this deposit. click below to claim deposit

    View Deposit

    For further information, please review our Terms and Conditions.

    IMPORTANT: Please you have wait two (2) business days before it can be posted to your account. Do not reply to this message.

    Thank you,

    NAVY FEDERAL"

    remove

  • April 30, 2018 at 10:44 PM by an anonymous user from Fairfax, Virginia, United States

    Received this:

    "From: Navy Federal [mailto:xx@rockos.org]

    Sent: Monday, April 30, 2018 11:08 PM

    To: Recipients

    Subject: E-Payment

    Dear Member,

    Your E-Payment has been sent to you

    Payment will be Credited after approval

    Sign-On

    Customer Advisory

    Copyright 2018 NFCU"

    remove

  • April 27, 2018 at 9:51 AM by info

    Received this:

    "Date: Friday, April 27, 2018 9:49 AM

    From: Navy Federal <soni.arc@hpu.edu>

    Dear Member,

    Please log into your Online account immediately to review and verify recent activity on your account.

    Upon logging in, you will be asked to verify some of your informations.

    Access your account below

    Sign-On To Verify

    Customer Advisory

    Copyright 2018 NFCU"

    remove

  • December 28, 2017 at 6:55 AM by info

    Here is another scam:

    -----Original Message-----

    From: Navy Federal <MyNavyFederal@navy.mil>

    Sent: Wed, Dec 27, 2017 3:16 pm

    Subject: Security Alert: Irregular activities noticed

    Navy Federal Credit Union

    Navy Federal Security Zone

    Access XXXXXXXXXXXXX

    Dear Member,

    Just to let you know that we noticed unusual activites on your online account during our regular update today, It is either your details have been changed or incomplete.

    If you did nοt initιate the request or feel that you have received this e-mαil in errοr, Please Clιck Here

    This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message."

    remove

  • December 5, 2017 at 9:55 AM by info

    Here is another scam:

    "Dear Member.

    In an effort to safeguard your information helps to actively protect and monitor your account in multiple ways. Our monitoring systems detect signs that your

    profile or your identity may have been compromised.

    We are constantly developing new security features so that you can be a member of a more secure world. Here’s what you need to do For immediate and continuous access to restore your account now

    Click Here To Confirm

    follow the prompted instructions, once completed will be responsible for any unauthourize use of your account now or in the future.

    Thank you,

    Navy Online Team"

    remove

  • December 2, 2017 at 9:08 AM by an anonymous user from Lynn Haven, Florida, United States

    I have gotten several of these in the last week and I am NOT a member so I know they are fakes. I've tried to use the phishalert@navyfederal.org link to send messages to but it won't go through.

    remove

  • October 25, 2017 at 5:39 AM by info

    Here is another scam:

    ----- Forwarded Message -----

    From: "Navy FederaI Message Center" <messagecenter@navyfederalemails.33mail.com>

    Sent: Tue, Oct 24, 2017 at 8:08 PM

    Subject: Your Access To Internet Banking is Temporarily Locked

    Having trouble viewing this email?Click here to view web version

    NavyFederal

    Valued Customer,

    For your security, access to Online Banking has been locked because we noticed you logged into your account using a mobile or computer device we are not familiar with and you do not usually use. To regain access, you must verify your identity.

    To get verified and regain access to online banking, please visit here.

    IMPORTANT - Please DO NOT change any details on your account after verification such as username, password etc to avoid errors during this verification until we send a confirmation email within 24hours.

    remove

  • May 14, 2017 at 7:49 AM by info

    Here is another scam:

    -- Forwarded Message --

    From: "Navy Federal" <westmommy@hughes.net>

    Subject: Navy Federal Credit Union: Account Security Alert!!

    Date: Sat, 13 May 2017 18:23:09 -0400

    Navy Federal Credit Union

    Dear Account Holder,

    In the last fews weeks, our Online Banking Security team has observed multiple logon attempts on your Navy Federal Credit Union Online Account.

    For your safety we have decided to suspend your online account access.

    You will need to verify your identity.

    Please click on the link below:

    ACCOUNT VERIFICATION.

    N.B: We apologise for any inconviniency this may cause you.

    Thank you for banking with Us

    Sincerely,

    Navy Federal Credit Uni

    remove

  • February 16, 2017 at 10:55 PM by an anonymous user from Bellflower, California, United States

    Is this legit?

    Subject: A New Member-to-Member Account Has Been Added

    From: "Navy Federal" <noreply@navyfederal.org>

    Date: Feb 16, 2017 8:20:26 AM

    Member-to-Member Payee Notice

    Online Banking Alert

    Account Activity

    Dear Member,

    A new Member-to-Member Payee has been successfully added to your account. You can now instantly send money to this member.

    Payee's name: Jeffrey

    Account # ending in 5700

    If you did not initiate the request or feel that you have received this e-mail in error, please log on to Navy Federal Online Secure Access (navyfederal.org/secure ) to review your account information is up to date.

    Please do not reply directly to this automatically generated e-mail message.

    Sincerely,

    Navy Federal."

    remove

    • February 17, 2017 at 4:45 AM by info

      Without the original email, it is hard to tell if the email is legitimate. Therefore, it is always recommended to go directly to www.navyfederal.org and sign into your account, instead of clicking on a link. Once you have signed in, you may verify your information.

      remove

  • February 11, 2017 at 5:18 AM by info

    Received the following:

    "Navy Federal Credit Union

    Security Notification

    Account Number Ending: xxx

    Suspicious Sign in Notification

    This message is to notify you we blocked your online banking account due to suspicious activities noticed . As as result of this, your debit/credit card is now inactive. Kindly follow the link below to verify and reactivate your online banking account. ACTIVATE NOW Do not reply to this message.

    Thank you,

    Navy Federal Credit Union."

    remove

  • January 18, 2017 at 11:57 AM by info

    Here is another scam:

    "From: Navy Federal Credit Union

    Sent: Tuesday, January 17, 2017 5:41 PM

    Subject: Important Online Banking Security Alert

    Navy Federal Credit Union

    Navy Federal Security Zone

    Email for You

    Access XXXXXXXX

    Important Online Banking Security Alert

    Dear Customer,

    Due to concerns, for the safety and integrity of the Navy Federal Credit Union Online we have issued this warning message.

    It has come to our attention that your Navy Federal Credit Union Online Banking information needs to be updated as part of our continuing commitment to protect your account for year 2017 and to reduce the instance of fraud on our website. If you could please take 2-6 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.

    Once you have updated your account records your Navy Federal Credit Union Online service will not be interrupted and will continue as normal.

    Please go to www.navyfederal.org to start the update process.

    If your account information is not updated within 48 hours then your ability to access your account will become restricted.

    Thank you.

    We apologize for any inconvenience."

    remove

  • December 10, 2016 at 8:11 AM by info

    Here is another scam:

    "From: Navy Federal Credit Union <wds921 @utc.edu>

    Sent: Tuesday, November 29, 2016 8:07 PM

    Subject: Unauthorised Accessed

    Dear Valued Customer,

    Your NFCU account was accessed from an unauthorised location.

    We need you to verified your account for us now

    VERIFY HERE

    We're very sorry for any inconvenience we might caused you

    Thank you for banking with us

    Navy Federal Credit Union"

    remove

  • December 10, 2016 at 8:08 AM by info

    Here is another scam:

    "From: Navy Federal Credit Union <Nsv615 @utc.edu>

    Sent: Wednesday, December 7, 2016 11:13 AM

    Subject: Signing Dictected

    Dear Valued Customer,

    Your NFCU account was accessed from an unauthorised location.

    We need you to verified your account for us now

    VERIFY HERE

    We're very sorry for any inconvenience we might caused you

    Thank you for banking with us

    Navy Federal Credit Union."

    remove

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