Beware of "Bank of America Ticket Opened - Closed Account" Phishing Scam
January 18, 2017
Bank of America customers are advised to delete e-mail messages like the one below, which claim their accounts have been closed, and they need to click on a link in the same e-mail messages to reactivate their accounts. They are also asked not to follow the instructions in the same e-mail messages. This is because the e-mail messages are phishing scams sent by cybercriminals to steal Bank of America customers’ online account credentials.
Please continue reading below.
Bank of America customers should never click on a link to sign into their accounts, they should instead, go directly to www.bankofamerica.com and sign-in from there. And, if there is someone wrong with their accounts or they need to update their account information, they will be notified. Bank of America customers who have already been tricked by the phishing email (see below), are asked to change their passwords and contact Bank of American (BOA) immediately.
The Phishing "Bank of America Closed Account" Email Message
From: Bank of America firstname.lastname@example.org
Date: 17 January 2017 at 23:06:20 GMT
Subject: Ticket Opened #002034923 - Closed Account
Online Banking Alert
Requesting to Reactivate Account
Please sign in to Mobile Banking or visit Online Banking. Click Here www.bankofamerica.com
Security Icon Your last sign-in was 01/13/2017
To verify that this email is from Bank of America, confirm your last sign-in date is correct. To access Online or Mobile Banking, go directly to bankofamerica.com or use our Mobile Banking App.
Remember: We never ask for private information such as an account number, card PIN, or Social Security or Tax ID number in email messages. If you think an email is suspicious, don't click on any links. Instead, forward it to email@example.com and delete it.
This is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email.
Contact us about this email
Please do not reply to this email with sensitive information, such as an account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the toll-free customer service phone number on your account statement or visit the Bank of America website to access the Contact Us page, so we can properly verify your identity.
Privacy and security
Bank of America Email, NC1-028-09-01, 150 N College St., Charlotte, NC 28255
Bank of America, N.A. Member FDIC. Equal Housing Lender
© 2017 Bank of America Corporation. All rights reserved.
Please share with us what you know or ask a question about this article, by leaving a comment below. And, please report malicious, phishing or scam email messages, social media posts and websites to us using this email address: firstname.lastname@example.org .
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