Online Threat Alerts (OTA) - Alerting you to scams and frauds.
SunTrust Bank Online Services Agreement Required Phishing Scams

The "SunTrust Bank Online Services Agreement Required" email below is a phishing scam. Therefore, SunTrust Bank customers are asked not to follow the instructions in it. This is because the link in the email will only take the recipients who have clicked on it, to a phishing website, looking like SunTrust Bank’s website, where they will be asked to sign-in with their account credentials. But, once the potential victims attempt to sign into the fake website, their credentials will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts. Once the cybercriminals have access to their potential victims' accounts, they will steal their money and use their accounts fraudulently.

The "SunTrust Bank Online Services Agreement Required" Phishing Scam

Subject: Online Services Agreement Required

Date: 10/01/17 11:05:33 PM

From: "SunTrust" <suntrusttonlines1@comcast.net>

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From time to time, we update our Online Services Agreement which governs your use of Online Banking. Most recently, weihave clarified several pieces of information related to bill pay andipayments

https://www.suntrust.com/Alerts/#7678673

It is important for Internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to “https://www.suntrust.com/”. If there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of phishing SunTrust emails like the one above, who have clicked on the link in them and have attempted to sign into the phishing website they were taken to with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.

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