Wells Fargo Bank customers who have received email messages like the one below, which claim a suspicious sign-in was prevented on their online accounts, and their accounts have been restricted for security reasons, are asked not to follow the instructions in them. This is because the email messages are phishing scams being sent by cybercriminals to steal Wells Fargo Bank customers' account credentials, personal and financial information. Once the cybercriminals have received the stolen credentials, personal and financial information, they will gain access to their victims' accounts, hijack and use them fraudulently.
A Sample of the "Wells Fargo Suspicious Sign in Prevented" Scam
From: Wells Fargo Online <mobile@mansoft.com>
Sent: Monday, October 9, 2017 17:02
Subject: Suspicious Sign in Prevented
Wells Fargo
wellsfargo.com
Suspicious Sign in Prevented
We prevented suspicious sign in activities to your account(s). For your security, we're restricting your Wells Fargo® account(s) until we can verify your recent account activity.
If you don't verify this within the next 48 hours, your account(s) may be closed and your balance - plus all interest earned will be lost.
Thanks,
To regain access to your account, follow the verify link.
VERIFY NOW
Sincerely,
Wells Fargo Online Customer Service
wellsfargo.com | Fraud Information Center
Please do not reply to this email directly. To ensure a prompt and secure response, sign on to email us.
Wells Fargo Bank customers should never click on a link to sign into their online accounts. They should always go directly to https://www.wellsfargo.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes or updates that need to be done to their accounts, if there is any.
Wells Fargo Bank customers who have already been tricked by the phishing email messages should change their passwords and contact Wells Fargo Bank immediately for help.