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Beware of "Capital One Your Account Access is Locked" Phishing Scams

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Beware of "Capital One Your Account Access is Locked" Phishing Scams

Capital One customers who have received email messages claiming that your accounts have been locked or suspended are asked not to follow the instructions in them. This is because the email messages are phishing scams that are being sent by cybercriminals to trick you into clicking on the link within them, which goes to a phishing website that will steal your online banking accounts’ usernames and passwords. The phishing website was created to look exactly like the legitimate Capital One’s website, to trick Capital One customers into believing that they are signing into their accounts on the legitimate Capital One’s website.

Please continue below.

Sample of the "Capital One Your Account Access is Locked" Phishing Email Scam

From: Capital One <capitalone@notification.capitalone.com>

Date: 11/1/17 7:37 AM (GMT-07:00)

Subject: Your account access is locked

There was a security concern.

Visit Capital One

Unlock your account access.

Looks like you’re having trouble signing in. For your security, we locked your account access as of November 1, 2017 at 9:37 AM ET.

If you did not try to access your account, or if you need assistance unlocking your account, please visit our Information Protection Center.

Thanks for choosing Capital One®."!

Capital One’s customers who attempt to sign into the fake and phishing website, will unknowingly send their banking online account credentials to the cybercriminals who have created the fake website. Once the cybercriminals have gotten their potential victims’ Capital One account usernames and passwords (credentials), they will gain access to their accounts, steal their money and use their accounts fraudulently, which will be traced back their victims who may get arrested for something they know nothing about. Therefore, Capital One’s customers who have been or think they have been tricked by the phishing email message above, or others similar to it, should contact Capital One immediately for help.

Capital One customers are advised not to click on a link to sign into their accounts in email messages, even if the email messages that contain the link appear legitimate. They should instead, go directly to www.capitalone.com and sign-in from there. This will prevent them from clicking on links in fake email messages that go to a phishing website that steals personal information, financial information, or account credentials. Once they are signed into their accounts, they will be notified of changes, updates or important things they need to do.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

If you want to quickly find answers to your questions, use our search engine.

Comments, Questions and Reviews
(Total: 5)

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  • Posted: Apr 6 at 6:21 PM by an anonymous user from or near: Laguna Niguel, California, United States

    I do not have a Capital One account, yet I am receiving several phishing messages every day. I tried getting on the Capital One Privacy Protection site; however, I was not successful because I do not have a Capital One account. How can I report these phishing messages and to whom?

    delete


  • Posted: Feb 28, 2018 by an anonymous user from or near: Framingham, Massachusetts, United States

    I clicked on this but did not log in or share any info. Could this have downloaded malware onto my phone by clicking?

    delete


    • Posted: Mar 1, 2018 by info

      No, it would have prompt you to save or open the malicious file.

      delete


  • Posted: Feb 2, 2018 by info

    Here is another scam:

    "From: "Capital One"
    Date: January 31, 2018 at 5:56:01 PM EST
    Subject: Your account access is locked

    There was a security concern.


    Visit Capital One


    Unlock your account access.


    Looks like you’re having trouble signing in. For your security, we locked your account access as of January 31, 2018 at 5:56 PM ET.

    If you did not try to access your account, or if you need assistance unlocking your account, please visit our Information Protection Center.

    Thanks for choosing Capital One®."

    delete


  • Posted: Jan 26, 2018 by info

    Here is another scam:

    -------- Original message --------
    From: "info@capitalone.com"
    Date: 1/26/18 12:50 PM (GMT-08:00)
    Subject: Your access is locked

    delete


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