"Capital One Account Deactivation" Phishing Scams
Capital One customers who have received email or SMS text messages claiming that their accounts have been deactivated should delete the same messages. This is because the messages, like the one below, are being sent by cyber criminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
Sample of the "Capital One Account Deactivation" Phishing Scam
From: Capital One - kikialbrecht@t-online.de
Date: November 13, 2017 at 1:02:02 PM EST
Subject: Alert: Account Deactivation
CapitalOne
Check out your statement online
6 SIGN IN
We're Unable to Verify your Account Information
The error regarding your account information might be due to one of the following reasons:
1. A recent change in your personal information (i.e. address changing)
2. Submitting invalid information during the initial sign up process.
3. Inability to accurately verify your selected option of payment due to an internal error within our system.
To be begin the update process, follow the secured URL below and select Account Update to confirm your account information.
Continue To CapitalOne Online Update
Note: Your Online account will be suspended if you fail to update your account information on file within 24 hours.
CapitalOne I Fraud Information Center
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.