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Beware of "Your Netflix Membership is on Hold" Phishing Scam

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Beware of "Your Netflix Membership is on Hold" Phishing Scam

The email message below, which claims the recipients' Netflix membership is on hold because that Netflix failed to validate their payment information and will suspend their accounts, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.

Please continue below.

The "Your Netflix Membership is on Hold" Phishing Scam

From: Netflix <support@netflix.mail.com>

Date: Friday, November 10, 2017 at 6:27 PM

Subject: Your Netflix Membership is on hold

We recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

Click here to verify your account

Failure to complete the validation process will result in a suspension of your netflix membership.

We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

This process will only take a couple of minutes

and will allow us to maintain our high standard of account security.

Netflix Support Team

This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted.

Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals before the credit cards are used fraudulently.

In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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  • Posted: Dec 5, 2017 by info

    Here is another scam:

    "From: support_netflix@io-media.com
    Sent: 12/4/2017 10:07:57 P.M. Central Standard Time
    Subj: Update your payment details now


    [!!] Your account is on hold.
    Update your account to get back to watching.

    Dear Valued Customer,

    We're having some trouble with your current billing information. We'll try again, but in the meantime you may want to update your payment details.


    Need help? We're here if you need it. Visit the Help Center or contact us now.
    -Your friends at Netflix

    Questions? Call 0800-724-0697
    This account email has been sent to you as part of your Netflix membership. To change your email preferences at any time, please visit the Communication Settings page for your account. Please do not reply to this email, as we are unable to respond from this email address. If you need help or would like to contact us, please visit our Help Center at help.netflix.com.
    This message was mailed by Netflix.

    Use of the Netflix service and website is subject to our Terms of Use and Privacy Statement.
    Netflix International B.V."


  • Posted: Nov 29, 2017 by an anonymous user from or near: Antwerp, Flanders, Belgium

    Got this email today, but it said "your netfix ..." so I assumed if they can't even spell Netflix, it's probably not legit lol. It was in my spam folder anyway. I hope no one falls for this but I guess some people do.


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