Bank of America customers who have received SMS text or email messages like the ones below, which claim their accounts have been temporarily limited are asked to delete them. This is because the messages are phishing scams being sent by scammers or cybercriminals, to trick their potential victims into disclosing their Bank of America's account credentials, and their personal and financial information.
Sample of a "Bank of America Account Temporarily Limited" Scam
From: Online Banking <N134382588@TAALIM.MA>
Sent: Monday, November 13, 2017 10:05 PM
Subject: Bank of America
Bank of America information about your account :
What's doing,
Your account has been limited temporarily in order. protect it. The account will continue to be limited until it is approved.
Next Steps Once you updated your account records Your information will be confirmed and your account will start to work as normal once again. The process does not take more than 5 minutes. Once connected, follow the steps to activate your account. We appreciate your understand, as we work to ensure security.
Click here to Confirm Your Account Information.
Thank you, Bank of America Customer Care
This is an automatically generated email. please do not reply to the mailbox is not monitored. 02017 Bank of America Company. All rights reserved.
Once scammers or cybercrimes have gotten their potential victims' Bank of America information, they will use it to steal their money and use their accounts to commit fraud. Therefore, if you have received messages appearing as if they came from the Bank of America, asking you to call a number or respond to them with your personal or financial information, please do not follow the instructions in the messages and report them to the Bank of America. Always go directly to www.bankofamerica.com and sign into your account. Once you have signed in, you will be notified of changes or updates to your account.
If you were tricked into following instructions in a fake Bank of America or BofA message, please contact the Bank of America for help using the telephone number on the back of your credit or debit card. Let them know that you were ticked by cyber criminals into submitting your account information on a phishing website.