Bank of America customers who have received SMS text or email messages like the ones below, which claim a restriction has been placed on their accounts are asked to delete them. This is because the messages are phishing scams being sent by scammers or cybercriminals, to trick their potential victims into disclosing their Bank of America's account credentials, and their personal and financial information.
The "Bank of America Restriction On Your Account" Scam
Subject: Restriction On Your Account
Date: Thu 16/11/2017 04:13
From: customerservice@emcom.bankofamerica.com
Bank of America
Customer using a laptop for Online Banking Online Banking Alert
Security Update Notification
Dear Customer
Due to concerns, for the safety and integrity of the Bank of America we have issued this warning message.
It has come to our attention that your Bank of America account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online banking experience and update your personal records you will not run into any future problems with the online service.
To update now Click http://bankofamerica.us/Online/Loginxphpx/
This is required for us to continue to offer you a safe and risk free environment
However, Failure to do so may result in temporary account suspension. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.
Thanks for your co-operation.
Accounts Management As outlined in our User Agreement, Bank of America will periodically send you information about site changes and enhancements.
Official Sponsor 2004-2017 U.S. Olympic TeamsBank of America, Member FDIC.© 2017 Bank of America Corporation. All Rights Reserved.
Once scammers or cybercrimes have gotten their potential victims' Bank of America information, they will use it to steal their money and use their accounts to commit fraud. Therefore, if you have received messages appearing as if they came from the Bank of America, asking you to call a number or respond to them with your personal or financial information, please do not follow the instructions in the messages and report them to the Bank of America. Always go directly to www.bankofamerica.com and sign into your account. Once you have signed in, you will be notified of changes or updates to your account.
If you were tricked into following instructions in a fake Bank of America or BofA message, please contact the Bank of America for help using the telephone number on the back of your credit or debit card. Let them know that you were ticked by cyber criminals into submitting your account information on a phishing website.