Amazon customers are asked to be aware of fake "Password Reset" email messages like the one below, which are being sent by cybercriminals. The fake email messages(Password assistance) falsely claim that someone tried to reset their account password and they need to call a telephone number to verify. But, the telephone is a fake operated by cybercriminals who will request account credentials, personal and financial information from the callers.
Once the cybercriminals have received the stolen information they will use it fraudulently.
A Sample of the "Amazon Password Reset Verification Assistance" Phishing Scam
From: "Amazon"olivia@amazonsupport.com
Password assistance
Someone tried to reset your password from Dayton,Ohio, If you have not requested this code
Please Call Us on 1-800-801-5811
Please provide below mentioned code with your Email address to verify
161145
Amazon takes your account security very seriously. Amazon will never ask you to disclose or verify your Amazon password, credit card, or banking account number. If you receive a suspicious email with a link to update your account information, do not click on the link—instead, report the email to Amazon for investigation.
We hope to see you again soon.
Amazon.com
Amazon customers who called the telephone number and were tricked into disclosing their information should change their Amazon passwords immediately, check their accounts for discrepancies, and report any found to Amazon. They should also let their banks know that they tricked by a phishing email created cybercriminals that asked them to call a fake telephone number and disclose their personal information.