"Apple Suspicious Confirmation Order Verification Payment Cancellation" Phishing Scams

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Updated: Nov. 8, 2017 2017-11-08T22:27:03
Posted: Nov. 8, 2017 2017-11-08T22:20:14
Online Threat Alerts (OTA)

Apple customers are asked to be aware of fake email invoices (see below), which claim they should verify or confirm a suspicious order. The fake email invoices claim that they have purchased products or make payments from the iTunes store, and if you did not authorize the purchases or payments they should visit iTunes Payment Cancellation. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

Apple Suspicious Confirmation Order Verification Payment Cancellation Phishing Scams

Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

Sample of a "Apple Suspicious Confirmation Order Verification Payment Cancellation" Phishing Scam

From: "support@iTunes.id" <marketing@e.dhgate.com>

Date: November 8, 2017 at 11:20:12 AM PST

Subject: [Preview Locked] Info : Confirmation Your Suspicious Order Verification

Dear,

This email confirms your purchase of the following subscription:

Name of Subscription: PREMIUM Account

Name of Application: Virtual Trainer PRO : Exercise Workout Fitness

Content Provider: Virtualtrainer Sweden AB

Date of purchase: 11/06/17

Subscription Period: 1 year

Renewal Price: $335.99

Payment Method: iTunes account

The subscription period will automatically renew unless you turn it off no later than 24 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, click below and sign in.

Developer's Support Page or Terms of Use: http://www.apple.com/support

If you did not authorize this purchase , please visit iTunes Payment Cancellation Form and follow the steps

Regards,

Apple

Apple Inc.

You can find Terms of Sale and Sales Policies in the Terms and Conditions.

For answers to frequently asked questions, visit the Apple Support website at http://www.apple.com/support/itunes/store/

Apple respects your privacy.

Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/

Copyright ©2016 Apple Inc. All rights reserved

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

December 17, 2017 at 1:56 PM by an anonymous user from: Washington, District of Columbia, United States
Yep, I got one of these emails on 12-14-17 and by Googling 'is the email a scam (with the email address included) your site came up. Seemed phishy to me, but glad I looked first.
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